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All 66 Helsinki hotels

Crowne Plaza Hotel Helsinki

4.5 of 5 Hotel   |   Mannerheimintie 50, Helsinki 00260, Finland (Formerly Radisson SAS Hesperia Hotel Helsinki)
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Ranked #19 of 66 hotels in Helsinki
A recent review
4 of 5 stars reviewed 2 days ago
Rob M Rome, Italy
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490 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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English first
Rome, Italy
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A good bussiness hotel within its class. Quick and fast service at reception, Adequate rooms and facilities. The bar is a letdown, also closes very early, the restaurant is satisfactory and it is close to the center of town, though not really in it.

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Fareham, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed for one night whilst in Helsinki on business - hotel was good.the room was spacious and clean Anna the deputy manager was really helpful. Food in restaurant was very good - the staff were friendly and even suggested local beers to try.

Was this review helpful? Yes 1
London
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

A little distance from the absolute centre of Helsinki. However, very well suited in the middle of the town centre and the exhibition centre, Messukeskus. We stayed here for three nights around the World Dog Show and we found the hotel friendly with nice service. We had a Junior Suite and although it was a little strangely arranged we really... More

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Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear esesi, thank you for your stay with us and for taking time to write you review. I am happy to hear that you liked our hotel and our service. We hope to see you soon again in Crowne Plaza Helsinki. Best regards, Anna Kauppila Duty Manager Crowne Plaza Helsinki More

New York City, New York
Contributor
11 reviews 11 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

I stay a lot with the IHG chain and this property is not up to the Crowne Plaza standard that I have experienced. A lot of the staff were cold and unhelpful as well as making a mess of my 3 room reservations. Room service trays (not mine) stayed on the floor for more than 24 hours and it took... More

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Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear tm752, thank you for your staying with us and leaving a review. I am deeply sorry you found our hotel less than satisfactory. The feedback we receive from our valued guests like you enables us to target problem areas. I have taken a note and wish to thank you for your valuable comments. These important to us and allow... More

Molndal, Sweden
Senior Contributor
22 reviews 22 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Very comfortable rooms. Restaurant is unreasonably highly priced, but there are many restaurants nearby. Slow service in restaurant. Reception service is average. Lounge is comfortable and the location is unbeatable. Public transit right outside, including airport bus.

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Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear DeWitt F, thank you for your stay with us. I am happy to hear that you liked our rooms and our location. I am sorry to hear that you had slow service in our restaurant. I will pass your feedback also to our restaurant. Thank you for taking time to leave your comments. We hope to see you soon... More

New Jersey
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 1 week ago

On July 30, 2014, my husband and I decided to book an 8 night stay (August 2-10, 2014) at The Crowne Plaza Helsinki. When we made this reservation, we were in Germany and were already scheduled to fly back to our home in the United States on August 2. However, because of my past numerous and very positive experiences at... More

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Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear drskipp61, thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations and that you had so many problems during your stay. We are sorry that your Platinum membership status was not acknowledged right away when you checked in. The bonus points are now on your account. We are also sorry... More

Durham, United Kingdom
Top Contributor
61 reviews 61 reviews
36 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for three nights on business and had no issues with the hotel and would return. As an IHG Platinum/Ambassador member I was upgraded to the Club Floor and had access to the lounge, which was a little more basic and the drinks offering more restricted than other Crowne Plaza properties but all said, still a welcome gesture.

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Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Jonathan H, thank you for staying with us and for taking time to leave your comments. I am glad to hear that you liked our hotel. We look forward of welcoming you back soon again. Best regards, Anna Kauppila Duty Manager Crowne Plaza Helsinki More

Tennessee
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights in a standard room.Room and bathroom good size with queen bed and coffee service,fridge and safe.A little way out of city center and you either walk or take the tram downtown.We walked to the Olympic stadium hop on off bus stop and took the bus from there.If your room does not come with breakfast its E.23 pp... More

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Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear frankj, thank you for your recent stay with us. I am glad to hear you enjoyed your stay with us. We also have cafees and other restaurants close to our hotel. Our staff is happy to give you information about these next time you visit our hotel. Thank you for taking time to leave your comments. We hope to... More

UK
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a standard business hotel in Helsinki. We had a good price for the stay, since we had a group booking and we were meeting in the Finlandia Hall just down the road the day after (which made it very convenient). Walking to the Helsinki landmarks is quite a way, but can be done in about 20 minutes. The... More

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Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Emm3t, thank you for your recent stay with us. It is nice to hear that you liked our hotel and enjoyed our breakfast. We hope to see you soon again in Crowne Plaza Helsinki. Best regards, Anna Kauppila Duty Manager Crowne Plaza Helsinki More

Sydney, Australia
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Me and my family stayed here for 1 night and it was great! the rooms were huge and nice and comfortable the bed was the best bed I've slept in, we stayed on club level so we got a lot of little extras in the club entertaining area, like chocolates, croissants, coffee, and other little nibbles, we didn't have a... More

Was this review helpful? Yes
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear 880rebby, thank you for your stay in our hotel and for writing your kind review. I am happy to hear that you really enjoyed your stay with us. We look forward to welcoming you back soon again. Best regards, Anna Kauppila Duty Manager Crowne Plaza Helsinki More

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Additional Information about Crowne Plaza Hotel Helsinki

Address: Mannerheimintie 50, Helsinki 00260, Finland (Formerly Radisson SAS Hesperia Hotel Helsinki)
Phone Number:
Location: Finland > Southern Finland > Helsinki
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Hotel Helsinki 4.5*
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Also Known As:
Crowne Plaza Helsinki
Helsinki Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#12 Business Hotel in Helsinki #17 Luxury Hotel in Helsinki #18 Family Hotel in Helsinki #21 Romantic Hotel in Helsinki
Hotel Class
Official Description (provided by the hotel)
The Crowne Plaza Helsinki - a premium business hotel in the centre of Helsinki - offers luxury service and comfort. Situated opposite the Finnish National Opera, close to the Finlandia Hall, Olympic Stadium and the Helsinki Fair Centre the Crowne Plaza Helsinki is one of the finest hotels in Helsinki.The hotel has 349 stylishly decorated modern rooms. In addition to the standard rooms, the hotel offers Crowne Plaza Club Rooms and Suites on the top floor, overlooking Helsinki city. There are also spacious and comfortable Junior Suites available. All rooms come with great beds, free high-speed broadband (ADSL), WiFi wireless internet access, a hospitality tray, ironing equipment and other comfortable amenities one expects to find in an upscale hotel. There is an extensive restaurant selection in the hotel: Mediterranean style a la carte Restaurant Macu, gastro-pub Fidel, Bar Code in the lobby and a banquet restaurant in conjunction with the Royal conference floor, featuring flexible conference facilities. The Crowne Plaza Helsinki hotel also offers a well-equipped Business Centre, stunning Forever Gym & Day Spa with Finnish Sauna, swimming pool and various Spa treatments. For guests coming by car we provide a garage with car wash service. Crowne Plaza Helsinki is a winner of the World Travel Awards, Finland’s Leading Hotel 2011, for the fourth consecutive year. ... more   less 
Number of rooms
349

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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