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All 66 Helsinki hotels

Crowne Plaza Hotel Helsinki

4.5 of 5 Hotel   |   Mannerheimintie 50, Helsinki 00260, Finland (Formerly Radisson SAS Hesperia Hotel Helsinki)
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Ranked #19 of 66 hotels in Helsinki
A recent review
4 of 5 stars reviewed 4 days ago
Alan S Dublin, Ireland
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499 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed yesterday NEW

When we arrived to check in to this hotel, there was a huge queue of people. We waited for almost an hour before we were checked in, and didn't get any apology from the staff. When we asked why we had waited so long they said that there was a concert the night before, so 300 rooms had all checked... More

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Dublin, Ireland
Top Contributor
81 reviews 81 reviews
74 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is my second time to stay here, again another 2-night stay, the last one being just over 2 years ago. The hotel is as good now as it was then. If you get a good rate its as good a choice as any in Helsinki. I was on the 9th floor with access to the club lounge which really... More

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Gloucester, United Kingdom
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It always helps if your free upgrade gets you a mini suite on the Club floor, but even without that I would have given this hotel a high rating. The location is good. It is fed directly by the Finnair bus which takes passengers from the airport to Central Helsinki for €6.30 and takes 30 mins. It's also only 30... More

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Ipswich, United Kingdom
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We like this hotel! It is comfortable and stylish, and our experience of the service at reception, in the dining room and getting laundry was good. We stayed on the club floor and found the club lounge very welcoming. The neighbourhood isn't anything special, but it is very close to the National Museum, the Concert Hall and the Opera, as... More

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Singapore, Singapore
1 review
2 of 5 stars Reviewed 1 week ago

Stayed one night in August 2014. It was a business trip. The room I got was partly cleaned, the toilet and all the rest in the bathroom was dirty. I was transferred to another room, but in that one the dental pack in the bathroom was empty. Resume: poor service quality management. Also, I did not feel and good altitude,... More

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Rome, Italy
Contributor
16 reviews 16 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

A good bussiness hotel within its class. Quick and fast service at reception, Adequate rooms and facilities. The bar is a letdown, also closes very early, the restaurant is satisfactory and it is close to the center of town, though not really in it.

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Fareham, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for one night whilst in Helsinki on business - hotel was good.the room was spacious and clean Anna the deputy manager was really helpful. Food in restaurant was very good - the staff were friendly and even suggested local beers to try.

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London
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A little distance from the absolute centre of Helsinki. However, very well suited in the middle of the town centre and the exhibition centre, Messukeskus. We stayed here for three nights around the World Dog Show and we found the hotel friendly with nice service. We had a Junior Suite and although it was a little strangely arranged we really... More

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Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear esesi, thank you for your stay with us and for taking time to write you review. I am happy to hear that you liked our hotel and our service. We hope to see you soon again in Crowne Plaza Helsinki. Best regards, Anna Kauppila Duty Manager Crowne Plaza Helsinki More

New York City, New York
Contributor
11 reviews 11 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stay a lot with the IHG chain and this property is not up to the Crowne Plaza standard that I have experienced. A lot of the staff were cold and unhelpful as well as making a mess of my 3 room reservations. Room service trays (not mine) stayed on the floor for more than 24 hours and it took... More

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Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear tm752, thank you for your staying with us and leaving a review. I am deeply sorry you found our hotel less than satisfactory. The feedback we receive from our valued guests like you enables us to target problem areas. I have taken a note and wish to thank you for your valuable comments. These important to us and allow... More

Molndal, Sweden
Senior Contributor
22 reviews 22 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very comfortable rooms. Restaurant is unreasonably highly priced, but there are many restaurants nearby. Slow service in restaurant. Reception service is average. Lounge is comfortable and the location is unbeatable. Public transit right outside, including airport bus.

Was this review helpful? Yes
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear DeWitt F, thank you for your stay with us. I am happy to hear that you liked our rooms and our location. I am sorry to hear that you had slow service in our restaurant. I will pass your feedback also to our restaurant. Thank you for taking time to leave your comments. We hope to see you soon... More

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Additional Information about Crowne Plaza Hotel Helsinki

Address: Mannerheimintie 50, Helsinki 00260, Finland (Formerly Radisson SAS Hesperia Hotel Helsinki)
Phone Number:
Location: Finland > Southern Finland > Helsinki
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Hotel Helsinki 4.5*
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Also Known As:
Crowne Plaza Helsinki
Helsinki Crowne Plaza

184 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#14 Business Hotel in Helsinki #17 Luxury Hotel in Helsinki #17 Romantic Hotel in Helsinki
Hotel Class
Official Description (provided by the hotel)
The Crowne Plaza Helsinki - a premium business hotel in the centre of Helsinki - offers luxury service and comfort. Situated opposite the Finnish National Opera, close to the Finlandia Hall, Olympic Stadium and the Helsinki Fair Centre the Crowne Plaza Helsinki is one of the finest hotels in Helsinki.The hotel has 349 stylishly decorated modern rooms. In addition to the standard rooms, the hotel offers Crowne Plaza Club Rooms and Suites on the top floor, overlooking Helsinki city. There are also spacious and comfortable Junior Suites available. All rooms come with great beds, free high-speed broadband (ADSL), WiFi wireless internet access, a hospitality tray, ironing equipment and other comfortable amenities one expects to find in an upscale hotel. There is an extensive restaurant selection in the hotel: Mediterranean style a la carte Restaurant Macu, gastro-pub Fidel, Bar Code in the lobby and a banquet restaurant in conjunction with the Royal conference floor, featuring flexible conference facilities. The Crowne Plaza Helsinki hotel also offers a well-equipped Business Centre, stunning Forever Gym & Day Spa with Finnish Sauna, swimming pool and various Spa treatments. For guests coming by car we provide a garage with car wash service. Crowne Plaza Helsinki is a winner of the World Travel Awards, Finland’s Leading Hotel 2011, for the fourth consecutive year. ... more   less 
Number of rooms
349

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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