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Crowne Plaza Hotel Helsinki

4.5 of 5 Mannerheimintie 50, Helsinki 00260, Finland (Formerly Radisson SAS Hesperia Hotel Helsinki)
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Crowne Plaza Hotel Helsinki
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Crowne Plaza Hotel Helsinki
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564 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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Narva, Estonia
Senior Contributor
34 reviews 34 reviews
32 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Very good nicely decorated quiet rooms, good wifi, 10 minutes walk to the city centre, complimentary bottled water every day. There is not really anything to complain about except perhaps I expected more from the breakfast in a 4-star hotel in Finland.

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Porvoo, Finland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed two nights on a weekend in the festive season in December. Everyone was very friendly from the minute we arrived. Good standard breakfast. The location is really nice with the centre at a walking distance and frequent trams. The traffic noise stays out too. The view to Töölönlahti is good, do ask for a room with a view.... More 

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Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Liisa W, thank you for your stay with us. I am happy to hear that you received great service throughout your stay and that you liked our hotel. I am sorry to hear that you had some problems with WIFI during your stay. Thank you for your kind comments. We hope to see you again in Crowne Plaza Helsinki.... More 

Victoria, Canada
Top Contributor
101 reviews 101 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for business meeting. Amenities were good and restaurant, although limited menu had excellent food. It is in a good location to walk to city center and not needing any transport. Staff were very helpful and friendly

Was this review helpful? Yes
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear nocomment26, thank you for staying in Crowne Plaza Helsinki and for taking time to leave your comments. I am glad that you liked our hotel and found our staff to be friendly. Thank you again for your kind words. We hope to have you as our guest soon again. Best regards, Anna Kauppila Duty Manager More 

Brooklyn, New York
Top Contributor
64 reviews 64 reviews
41 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for five nights at the Crowne Plaza in Helsinki and was quite satisfied. The hotel is not particularly charming but it's very functional and clean. The room was spacious enough and the bed quite comfortable. A nice touch was photos of early 20th century Helsinki on the walls. The breakfast buffet was quite nice and the bar good for... More 

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Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear JuhaUitto, thank you for your recent stay with us. I am glad that you found our hotel to be clean and functional and that like our location. This is good area with some nice restaurants as you said. Thank you for your kind review. We hope to see you soon again. Best regards, Anna Kauppila Duty manager More 

Senior Contributor
26 reviews 26 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 weeks ago

A good business hotel and next to the airports bus station, tram station. Service was good but not great. I recommend this hotel for anyone staying in Helsinki for a night or two. Other than that i would look into other hotels that are closed to downtown.

Was this review helpful? Yes 1
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear TommA2012, thank you for staying with us and for taking time to write your comments. I am glad to hear that you had a good stay with us and that you slept well in our room. We hope to see you again in Crowne Plaza Helsinki. Best regards, Anna Kauppila Duty Manager More 

Brisbane, Australia
Top Contributor
137 reviews 137 reviews
32 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed December 19, 2014

As part of a world-wide chain, this hotel may lack some personality, but the facilities and service could not be faulted. Our room (and bathroom) was spacious, and the beds, comfortable. The North-facing rooms have a good view towards the city.

Was this review helpful? Yes 1
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Robert A, thank you for your recent stay with us and for taking time to write your review. How nive to hear that you enjoyed your stay with us and received great service from our staff. Thank you for your kind words. We look forward of welcoming you soon again to our hotel. Best regards, Anna Kauppila Duty Manager More 

London
Top Contributor
186 reviews 186 reviews
153 hotel reviews
82 helpful votes 82 helpful votes
2 of 5 stars Reviewed December 16, 2014

Generally, the Crowne Plazas are something to look forward to. But this one was practically full by the time I got there (about 1830) and the only room was a smoking one. So I had to upgrade to a Club Room at an extra EUR35. Spookily, it was in exactly the same position on the floor (just behind the goods... More 

Was this review helpful? Yes 1
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear ICE-Zugfahrer, thank you for staying with us and for taking time to leave your comments. When the hotel is fully booked, it is unfortunately not always possible for us to provide a non smoking room, if you have either booked a smoking room or a non specified standard room. I am sorry to hear that you did not like... More 

Tampere, Finland
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 13, 2014

We selected this hotel because it is the nearest hotel of Finnish National Opera House. It is normal finish standard. As basic as all this level hotels. Nothing wrong, but nothing which you could remember it later. The pillows are too high and very hard.

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Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Riisto, thank you for you stay with us and for taking time to leave your comments. Nice to hear that your stay with us was fine. We do have a pillow menu in our hotel, kindly contact the reception on your next visit, so we will deliver smaller pillows for you. Thank you again for your review. We hope... More 

Cincinnati, Ohio, United States
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 27, 2014

Although our room was a bit cramped, it was still a nice room with a very comfortable bed. There is a very large closet right next to the bathroom door with minimal walking room to maneuver; however, it was well appointrf even having a trouser press that actually worked. I would recommend this hotel.

Was this review helpful? Yes 1
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Yhave1ne01050810, thank you for staying with us and for taking time to write your review. How nice to hear that you enjoyed your stay with us. Thank you for your recommendation. We look forward to welcoming you back soon again. Best regards, Anna Kauppila Duty Manager More 

Turku, Finland
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 27, 2014

Crowne Plaza is a classy, stylish and fresh hotel in Helsinki with professional and polite service and big tastefully decorated rooms with modern facilities. Although for me location is the most important factor and unfortunately this potential hotel is just a little bit too far off from the center for my needs. There is trams and buses just outside the... More 

Was this review helpful? Yes
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Daniela0105, thank you for staying in Crowne Plaza Helsinki and for taking time to leave your comments. I am happy to hear that you liked our hotel and our service. I am sorry that our location was not what you were looking for. We value you as our guest and hope you will continue to choose IHG for you... More 

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Additional Information about Crowne Plaza Hotel Helsinki

Address: Mannerheimintie 50, Helsinki 00260, Finland (Formerly Radisson SAS Hesperia Hotel Helsinki)
Phone Number:
Location: Finland > Southern Finland > Helsinki
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Hotel Helsinki 4.5*
Number of rooms: 349
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Also Known As:
Crowne Plaza Helsinki
Helsinki Crowne Plaza
Hotel Style:
#12 Business Hotel in Helsinki
#19 Luxury Hotel in Helsinki
#19 Romantic Hotel in Helsinki

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