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Crowne Plaza Hotel Helsinki

4.5 of 5 Mannerheimintie 50, Helsinki 00260, Finland (Formerly Radisson SAS Hesperia Hotel Helsinki)
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Crowne Plaza Hotel Helsinki
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Crowne Plaza Hotel Helsinki
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556 reviews from our community

Traveler rating
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    79
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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Brisbane, Australia
Top Contributor
136 reviews 136 reviews
31 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed yesterday NEW

As part of a world-wide chain, this hotel may lack some personality, but the facilities and service could not be faulted. Our room (and bathroom) was spacious, and the beds, comfortable. The North-facing rooms have a good view towards the city.

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London
Top Contributor
179 reviews 179 reviews
146 hotel reviews
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Generally, the Crowne Plazas are something to look forward to. But this one was practically full by the time I got there (about 1830) and the only room was a smoking one. So I had to upgrade to a Club Room at an extra EUR35. Spookily, it was in exactly the same position on the floor (just behind the goods... More 

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Tampere, Finland
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

We selected this hotel because it is the nearest hotel of Finnish National Opera House. It is normal finish standard. As basic as all this level hotels. Nothing wrong, but nothing which you could remember it later. The pillows are too high and very hard.

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Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Riisto, thank you for you stay with us and for taking time to leave your comments. Nice to hear that your stay with us was fine. We do have a pillow menu in our hotel, kindly contact the reception on your next visit, so we will deliver smaller pillows for you. Thank you again for your review. We hope... More 

Cincinnati, Ohio, United States
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Although our room was a bit cramped, it was still a nice room with a very comfortable bed. There is a very large closet right next to the bathroom door with minimal walking room to maneuver; however, it was well appointrf even having a trouser press that actually worked. I would recommend this hotel.

Was this review helpful? Yes 1
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Yhave1ne01050810, thank you for staying with us and for taking time to write your review. How nice to hear that you enjoyed your stay with us. Thank you for your recommendation. We look forward to welcoming you back soon again. Best regards, Anna Kauppila Duty Manager More 

Turku, Finland
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Crowne Plaza is a classy, stylish and fresh hotel in Helsinki with professional and polite service and big tastefully decorated rooms with modern facilities. Although for me location is the most important factor and unfortunately this potential hotel is just a little bit too far off from the center for my needs. There is trams and buses just outside the... More 

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Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Daniela0105, thank you for staying in Crowne Plaza Helsinki and for taking time to leave your comments. I am happy to hear that you liked our hotel and our service. I am sorry that our location was not what you were looking for. We value you as our guest and hope you will continue to choose IHG for you... More 

Vaasa, Finland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I have stayed couple times at Crown plaza and I have been very pleased with room quality and service. Breakfast has also been good. And location is excellent if you don´t have car but you like visit Helsinki centrum and do some shopping. Also some famous sightseen are very near.

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Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear flea2014, thank you for your stay with us. I am very glad to hear that you have enjoyed your stay with us and that you liked our breakfast and our location. Thank you for your kind words. We hope to see you soon again in Crowne Plaza Helsinki. Best regards, Anna Kauppila Duty Manager More 

Hong Kong
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 12, 2014

Overall it is good. Airport shuttle bus stop just nearby. And you can walk to central station within 15 mins. A good view you have and no worry to have good to eat anywhere Room is very comfortable and have very good fitness center

Was this review helpful? Yes
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Midcokk, Thank you for your recent stay with us and for your kind comments. I am very glad to hear that you had a wonderful stay in our hotel. We hope to have you as a guest in our hotel again soon. Best regards, Anna Kauppila Duty Manager More 

Senior Contributor
39 reviews 39 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 10, 2014

Price ratio is very good at crown plaza helsinki Reception very friendly room excellent nice setup very clean and excellent beds. The spa and gyn are very good also only thing is missing towels downstairs. Breakfast good variety Can recommend big time

Was this review helpful? Yes 1
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Didier H, thank you for your kind review of our hotel. It is nice to hear that you liked our hotel and our staff. Thank you for recommending us. We hope to see you soon again in Crowne Plaza Helsinki. Best regards, Anna Kauppila Duty Manager More 

Dublin, Dublin, Ireland
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 8, 2014

We were 6 colleagues that stayed in the hotel for one night in November, 2014. From arrival to checkout the staff was very attentive, professional and helpful. The rooms were good. No noise from the hallway, really good mattresses, good bathroom with all necessary amenities, good work desk. It all amounted to a good nights sleep, which is what counts.... More 

Was this review helpful? Yes 1
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Martin_the_Dane, thank you for your stay with us and for your comments. I am glad to hear that you and your colleagues enjoyes your stay here in our hotel and that you liked our rooms and slept well. I am also happy to hear that you liked our breakfast and received efficient service from our front desk staff. We... More 

Porvoo, Finland
Top Contributor
56 reviews 56 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed November 8, 2014

Stayed here on a business trip and our company had reserved probably about 100 rooms. If you have a group of people like us coming and you know that our meeting ends at 16.00 you can plan the day so that the rooms will be ready, if you are a good hotel...We had a meeting the whole but around 14.00... More 

Was this review helpful? Yes
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Mats N, thank you for staying with us and leaving a review. We are deeply sorry you found our hotel less than satisfactory. We apologize that you had to wait for your room to be ready. Unfortunately our hotel was fully booked during your stay, so we were not able to give any upgrades. I have taken a note... More 

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Additional Information about Crowne Plaza Hotel Helsinki

Address: Mannerheimintie 50, Helsinki 00260, Finland (Formerly Radisson SAS Hesperia Hotel Helsinki)
Phone Number:
Location: Finland > Southern Finland > Helsinki
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Hotel Helsinki 4.5*
Number of rooms: 349
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Also Known As:
Crowne Plaza Helsinki
Helsinki Crowne Plaza
Hotel Style:
#12 Business Hotel in Helsinki
#18 Luxury Hotel in Helsinki
#19 Romantic Hotel in Helsinki

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