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Crowne Plaza Hotel Helsinki

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Mannerheimintie 50, Helsinki 00260, Finland (Formerly Radisson SAS Hesperia Hotel Helsinki)
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Crowne Plaza Hotel Helsinki
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Crowne Plaza Hotel Helsinki
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647 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chester, United Kingdom
Level Contributor
49 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for 3 nights (me, my husband and 5 year old daughter). The hotel is a 15 minute walk from the railway station, and trams drop off and pick up just outside. Also, the Finnair buses stop and pick up here every 15 minutes, so this hotel is very convenient. We had a room on the 5th floor,... More 

Was this review helpful? Yes
Level Contributor
15 reviews
13 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

酒店客房比北歐多數酒店大些,二張單人床是獨立而非併在一起,我們房間對外窗是停車場沒有美景可言,房內浴室令人為之一亮,相對於其它酒店盥洗室間相對大很多,淋浴和盥洗設備皆令人滿意,尤其是酒店的床非常舒服,舒服到忘了時差,我一覺到天亮非常難得,早餐很不錯有各種口味的優格和新鮮水果和果汁,但熱食仍然偏鹹。The room is big and equipment is modern. I love the bathroom with large space in room. And the bed is so comfortable that I forget my jet lag and have a good sleep. The breakfast is good but as usual is a bit too salty for the crumble eggs and tomatoes. Flavored Yogurt and fresh fruit are also pleased... More 

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Cardiff, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Stayed at Crowne Plaza for 3 nights 11th - 14th July 2015. Hotel is very close to the Finn Air bus stop, with a shuttle every 30 mins or so from the airport. Room was very comfortable, very clean and well decorated. Didn't eat at the restaurant, as city centre is a 20 min walk to centre. Well stocked bar... More 

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Brussels, Belgium
Level Contributor
60 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

After just finishing a five night stay in the hotel I feel it's necessary to says a few words. When I arrived the front desk staff member did not even acknowledge my presence while finishing with a previous client. A simple jesture but a basic one I feel. Anyway as I am a platinum rewards member I was upgraded to... More 

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Southern Thailand.
Level Contributor
65 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is situated a little way out from the centre of town, but it remains a pleasant 15-20 mins walk into town (depending on pace!) We often returned to the Hotel via the Park, situated on the other side of the wide, and fairly busy, main road. There are also trams that run a regular schedule from close by... More 

Was this review helpful? Yes 1
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear TheVeryLastResort, Thank you for your stay with us and for taking the time to write a review after your stay. I am very sorry to read that the room and the maintenance of the room did not meet up to the standards expected. I have forwarded your feedback to our Executive Housekeeper who will go through the procedures with... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff is superb, patient and very helpful. The rooms are very clean ,large ,comfortable and quiet! The health club is the highlight of the hotel seriously ! Considering I paid an average hotel in Helsinki 80 euros ( Anna hotel ) and paid 20 euros to get into a health club that made a total of 100 euros With this... More 

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Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Robert S, Thank you for your stay with us and for taking the time to write a review after your stay. We are truly happy that you enjoyed your stay with us and could make use of our fitness facilities. I am especially happy to read that you found our staff helpfull and service-minded, I will pass on your... More 

County Dublin, Ireland
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Really enjoyed our stay here, the staff were friendly, the service good, rooms have air conditioning, only criticism was I don't like a shower over the bath. Dinner in restaurant is was very nice if limited choice. The hotel had a deserted swimming pool (at least while we were there) and a sauna (men and women segregated, just as well... More 

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Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Hayseedpam, thank you for you stay in Crowne Plaza Helsinki. I am happy to hear that you really enjoyed your stay with us, received friendly service and even had a sauna experience. Thank you for your kind review. We hope to see you soon again. Best regards, Anna Kauppila Duty Manager More 

San Francisco, California
Level Contributor
43 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived with the FinnAir bus(fee) that stops super close to the hotel. When I added my IHG number at reception they upgraded us to the club level which was great and appreciated. At the club there were snacks available through out the day and then happy hour of course. Breakfast was plentiful at the main dining area. A chef... More 

Was this review helpful? Yes 1
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear mauikeiki65, thank you for your stay in Crowne Plaza Helsinki. I am glad to hear that you liked our hotel and the room you were given. Nice, that you liked our location next to the park and in the vicinity of the National Museum. We hope to see you again, when you are next time in Helsinki. Best regards,... More 

Westerville, Ohio, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We attended conference in this hotel. Check in was quick and room was on the 8th floor. Room 822 had a view out the side of the hotel and you could see over the rooftop of the buildings across the street. If you want more of a view you would need to be on the 9th floor. Room was very... More 

Was this review helpful? Yes
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Marie K, thank you for visiting Crowne Plaza Helsinki. Nice to hear, that you liked our hotel, our service and the room you stayed in. Thank you for your kind review. We hope to see you again, when you are next time in Helsinki. Best regards, Anna Kauppila Duty Manager More 

Fort Saskatchewan, Alberta
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were there for an international conference. We were treated and quickly provided with our room, breakfasts are included and the breakfast tickets were provided with the room key. We had a 4th floor room on the back, but it was bright, quiet and quite roomy for a European hotel. Internet was included. The hotel is located across from a... More 

Was this review helpful? Yes
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Rosemary H, thank you for your stay with us and for taking time to write your kind comments. I am delighted to hear that you really enjoyed your stay with us. We look forward of welcoming you back soon again. Best regards, Anna Kauppila Duty Manager More 

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