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Crowne Plaza Hotel Helsinki

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Mannerheimintie 50, Helsinki 00260, Finland (Formerly Radisson SAS Hesperia Hotel Helsinki)
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Crowne Plaza Hotel Helsinki
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Crowne Plaza Hotel Helsinki
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605 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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Budapest, Hungary
Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have recently spent a week in Crowne Plaza Hotel in Helsinki, and was very pleased with my stay. The hotel is next to the Töölönlahti Bay, a nice park area with many people walking, jogging or just feeding birds by the lake. My room was perfect, it was on the 8th floor, overlooking the bay, and I could just... More 

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Oslo, Norway
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I visit Helsinki regulary and have tried out various hotels in the city . This hotel i now my all time favourite . The rroms are spacious,comfy and quiet with a great wiew over a lake and a park unless you ask for a(more) quiet room which will be facing tha other side . My room was quiet enough even... More 

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Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Jarkka2014, thank you very much for your kind review. How nice to hear that we are now your favorite hotel in Helsinki! I am glad to hear that you liked your room with a view and that you enjoyed the fitness center. Thank you also for you kind words about our staff, will be sure to pass on you... More 

Woking, UK
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was everything we hoped for - high quality, great sleeping, and an upgraded room for our Platinum status (top floor with access to Club Lounge). The reception is a long way from the front door, and so we feel we hardly spoke to any Crowne Plaza staff, as there was never a concierge on duty, and the staff... More 

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Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear adamcreen, Thank you for your stay at Crowne Plaza Helsinkia and for taking the time to write a 4-star review. I am happy to hear that you enjoyed the room prepared for you. We appreciate our IHG Reward Paltinum Elite Members and your loyalty towards our hotels therefor we always strive to give nice rooms to you. I have... More 

Stuttgart, Germany
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

All in all nice staff and hotel, excellent gym with sauna and pool, excellent breakfast and nice location. Only negative case where just a bit out of date room, fitted carpet was messy and worn-out. Also in bathroom the tub was so small that you couln't use it as tub. Just changing floor material and making a nice shower cabin... More 

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Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

FIN_Nicholas, Thank you for your stay with us and for taking the time to write a 4-star review. It is a pleasure to hear that you found our staff nice and that you could take the time to enjoy our gym. I have noted your comments about the fitted carpet and forwarded them to the correct persons. We wish you... More 

Derby, United Kingdom
Top Contributor
173 reviews 173 reviews
26 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here 4 nights, booking last minute through British Airways. We had quite a late check in, but when we arrived at the hotel everything was ready for us to sign and go straight to bed. They didn't even take a swipe of our credit card. The room was on the 9th floor as we opted to upgrade to... More 

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Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Rhys_Adams_Derby, thank you for your stay with us and for taking time to write your kind review. I am very glad to hear that you enjoyed your stay in our hotel and liked our Club room facilities. Thank you for recommending our hotel. We hope to see you soon again. Best regards, Anna Kauppila Duty Manager More 

cambridge
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed four nights at this hotel. It was clean and comfortable, with a good sized room, and nice bathroom. Breakfast was good, with a wide choice of foods and drinks available. The only downside were the excessive bar prices.

Was this review helpful? Yes 1
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Julie G, thank you very much for your stay with us and for your review. I am very happy that you enjoyed your stay with us and that you liked our rooms. We look forward of welcoming you back soon again. Best regards, Anna Kauppila Duty Manager More 

Oslo, Norway
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 22, 2015

I stayed to nights at the Crown Plaza on a work trip. The hotel is really nice. Its quiet and a good place to relax after work. Rooms are spacious and comfortable. Great bed and pillows. The breakfast was really nice as well. Book a "club room" to get access to the room on 9th floor where there is free... More 

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Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear CaSofie, Thank you for your stay at Crowne Plaza Helsinki and for leaving a 5-star review. It is really a pleasure to read your nice words about our hotel and staff and I am happy that you could enjoy your Club room and our Club Lounge services. I am more than happy to pass on the nice words to... More 

Contributor
15 reviews 15 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 17, 2015 via mobile

I stayed in this hotel for a business trip. I found the hotel to be functional and efficient. The location is good for access to the city centre with good tram links right outside the hotel. The staff at the hotel are efficient and were helpful. All in all a good base for a visit to Helsinki.

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Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear 6fy, Thank you for your stay at Crowne Plaza Helsinki and for your nice 4 star review. I am very happy to hear that you found our hotel good and especially I am pleased to hear that our staff was helpuful, I will pass on your nice words. We do hope to see you back at our hotel when... More 

Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 16, 2015

When in Helsinki, this is one of the hotels I stay the most. Very quite and convenient as well as clean and quite. Walking distance from the town center (10-15min). Hotel staff is very friendly and rooms are comfortable. Could do with touch up on things

Was this review helpful? Yes
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear PedroPata, Thank you for your stay at Crowne Plaza Helsinki and thank you very much for your nice 4-star review. I will make sure to pass on your nice words to our staff, it is a pleasure to hear that you enjoy your stays with us. I am happy to inform you that small refurbishments are done regularly, for... More 

London, United Kingdom
Top Contributor
63 reviews 63 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed March 10, 2015

A well placed business hotel (10 mins walk to city centre, museums and concert hall). Only average breakfast buffet, but clean comfortable room with nice views over park and lake. GF restaurant food was good but service overly attentive (3 people tried to remove my food as I ate). The restaurant was half-full so they was no hurry for my... More 

Was this review helpful? Yes
Anna K, Front Office Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear GlobetrotterTwo, thank you for your recent stay in Crowne Plaza Helsinki. It is nice to hear that you found our location to be good and that your room was comfortable and clean. Thank you for your comments. We hope to see you soon again. Best regards, Anna Kauppila Duty Manager More 

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