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Radisson Blu Royal Hotel, Helsinki

#12 of 64 Hotels in Helsinki
Certificate of Excellence
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Runeberginkatu 2, Helsinki 00100, Finland (Formerly Radisson SAS)
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Radisson Blu Royal Hotel, Helsinki
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Radisson Blu Royal Hotel, Helsinki
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864 reviews from our community

Traveler rating
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    416
    126
    28
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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Oslo, Norway
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed to nights at this hotel. We had a allergy room with no carpet. Prefer that. Room was big and spacious. Bed was really nice to sleep in. The colors of the bathroom not so relaxing and i missed some space to put my things on. Lovely bath tub. The best thing was the breakfast. Lots of different thing... More 

Was this review helpful? Yes 1
Kadisha A, Guest Relations Manager at Radisson Blu Royal Hotel, Helsinki, responded to this review

Dear CaSofie, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our breakfast and faccilities. We look forward to your next stay. Sincerely, Kadisha Appleton Service Manager More 

Halden
Top Contributor
55 reviews 55 reviews
51 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel offers overall a very good quality. The people at the reception are friendly, professional and helpfull. The reception area is rather spacious and it has a relaxing atmosphere. A bar area is also included here. The breakfast is automatically included in the price and in the morning one can just enter the breakfast area without the ennoying questions... More 

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Kadisha A, Guest Relations Manager at Radisson Blu Royal Hotel, Helsinki, responded to this review

Dear Snorkelingman, Thank you fro taking to time to write about your experience at Radisson Blu Royal Helsinki. I appreciate your kind words about our staff and facilities. Thank you for the feedback regarding the windows. For security reasons most of windows aren't able to be opened. However, we do have around 30 rooms in which the windows can be... More 

Wallasey, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 5 nights in January. Hotel is easy to find and a good location for all amenities and tourist locations. When we checked in we were offered an upgrade to a Business Class Room for 10 euros per night which we accepted. We expected a lot more from our room than a standard. The room was no bigger than... More 

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Joni V, Service Manager at Radisson Blu Royal Hotel, Helsinki, responded to this review

Dear Smo4ggy Thank you for your review. We regret to hear about your disappointment in the room you received. Please accept our sincerest apologies. We have taken note of our customer´s feedback and starting from week 13 our hotel have approx. 30 rooms in different room categories in which the windows can be open. For safety reasons, this has not... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this place through British Airways, so it turned out to be quite good value. From when we arrived to when we left, the staff were welcoming, friendly and very helpful! Beds were comfy, rooms clean and modern, and the buffet breakfast certainly didn't leave us feeling hungry! Thanks for a lovely experience.

Was this review helpful? Yes
Kadisha A, Guest Relations Manager at Radisson Blu Royal Hotel, Helsinki, responded to this review

Dear Katehaddan, Thank you for this lovely review of Radisson Blu Royal Helsinki, we really appreciate it. I am overjoyed to read that you enjoyed our facilities and services. I am glad that we are your definition of great Helsinki hospitality! Sincerely, Kadisha Appleton Service Manager More 

Amsterdam, The Netherlands
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel for several nights once a month since September 2014. The welcome I received on my first check-in was warm and friendly. Then each time I returned the welcome grew..... and became more personal..... like... welcome back, welcome home. I entered the reception area and the receptiontist's eyes lit up.... " Hello again Terry, how... More 

Was this review helpful? Yes 1
Kadisha A, Guest Relations Manager at Radisson Blu Royal Hotel, Helsinki, responded to this review

Dear Terry362, On behalf of our entire team, I would like to thank you for this amazing review. I am thrilled to see that you have enjoyed your stay with us from the beginning. We are working hard to exceed our guests expectations, and therefore, your feedback is valuable to us. We try our best to honor our guests' requests... More 

Oslo, Norway
Top Contributor
75 reviews 75 reviews
48 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Arrived late at the hotel on a friday night, got upgraded to a business class room because of my Club Carlson Gold Card. The room was of great standard, with comfy beds and great size of bathroom. Wifi was good. The breakfast was plentiful with a great selection of choices, and great service from the staff. We got to keep... More 

Was this review helpful? Yes 2
Kadisha A, Guest Relations Manager at Radisson Blu Royal Hotel, Helsinki, responded to this review

Dear HOyvind, Please allow us to apologize for the disappointing service you received from our staff. Our goal is to work hard to make each guest feel at ease, comfortable and cared for while on property and to also receive our best “Yes I Can!” service. Again, we are truly sorry you experienced unsatisfactory service. This issue will be dealt... More 

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