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Radisson Blu Royal Hotel, Helsinki

#15 of 62 Hotels in Helsinki
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Runeberginkatu 2, Helsinki 00100, Finland (Formerly Radisson SAS)
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1 room 1 guest
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Radisson Blu Royal Hotel, Helsinki
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997 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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Salvador, Brazil
Level Contributor
259 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
4 of 5 stars Reviewed yesterday NEW

A ten-minute walk from the bus stop the transfer from Finnair drops you, the hotel is extremely convenient of one makes the mistake of choosing Helsinki for a long weekend - the city has absolutely nothing to offer, you'll be bored to death! Check-in was most efficient, only a credit card for guarantee and a signature were needed, not even... More 

Was this review helpful? Yes
Huddinge, Sweden
Level Contributor
60 reviews
9 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

There are several Radisson's in Helsinki. I select this one since it's in the city center and very close to the bus terminal. On top of that this is of course a very good hotel. Professional staff, very quick check-in and check-out. The staff is friendly and helpful. The rooms are really nice, clean and fresh, the view is OK.... More 

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Malmo, Sweden
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Radisson Blu Royal is located in the city core of Helsinki close to rail way station. Checkin was very fast and precise. Maybe because I arrived in the evening. The business class room was very big and had a nice desk, king size bed, ironingboard, iron, shoehorn, Nespresso machine and plenty of other benfits like free pay-tv, acess to gym,... More 

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Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Names can be deceptive. A name with 'Royal' as a suffix can conjure images of one of those palace hotels that some of us are used to in UK or India. However I had no such expectations of liveried staff and four poster beds since Radisson Blu has a clear identity which stays safely clear of palaces. What this centrally... More 

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Kadisha A, Guest Relations Manager at Radisson Blu Royal Hotel, Helsinki, responded to this review

Dear Vagish D, Thank your for this amazing review. We appreciate your kind words. We are delighted that you our Yes I Can attitude was well noticed and appreciated. Your kind words about Manuela has been forwarded to her. She is truly a great example of our staff at their best. We are glad that the equipments in your room... More 

Canton of Geneva, Switzerland
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago

The only good things about this hotel are the friendly staff , the TV and the name : Radisson Blu "Royal" Hotel MANAGEMENT of this Radisson hotel should travel a little bit and see what is going on in this world : Finnland is not a third world country (and the airport in Helsinki is very nice and modern) but... More 

Was this review helpful? Yes 1
Jukka V, Front Office Manager at Radisson Blu Royal Hotel, Helsinki, responded to this review

Dear Valetino I appreciate you taking the time to complete our feddback for Radisson Blu Royal. In reviewing your response I noticed areas where you rated us below what I consider to be acceptable. If you have a moment and are willing to share any specifics on these items it would greatly increase my ability to better assess and attempt... More 

Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

I have spent few nights in this hotel and just love it. Big soft bed and clean rooms. Public areas are a bit used and they need a bit updating soon.. But still really clean and enjoyable environment to stay. Breakfast is good and variable. Lot of international customers.

Was this review helpful? Yes
Jukka V, Front Office Manager at Radisson Blu Royal Hotel, Helsinki, responded to this review

Dear JuliaJB 88 We appreciate you taking the time to complete a survey regarding your recent stay with us. Cleanliness is very important for us, it is nice to hear we have succeed in that. On behalf of our entire staff here at the Radisson Blu Royal we would like to thank you for your business and we hope to... More 

Copenhagen, Denmark
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has a nice location near the central station and with the possibility to borrow bikes for a sightseeing trip around the city. Together with a colleague I had a nice tour along the harbor we many nice views towards the city and the small islands.

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Kadisha A, Guest Relations Manager at Radisson Blu Royal Hotel, Helsinki, responded to this review

Dera Peter S, Thank you for taking the time out to write a review about your stay with us. It's great that our location was a fit for you for both business and leisure purposes. We look forward to your next stay. Sincerely, Kadisha Appleton Service Manager More 

Sweden
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Most of my nordic hotel stays are disappointing seeing how much you pay and what you get. Often it's not very clean ethier but I think the staff here did a great job. Overall the quality is normal standard. What stood out is that I missed the breakfest one morning and one of the ladies in the restaurant arranged a... More 

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Kadisha A, Guest Relations Manager at Radisson Blu Royal Hotel, Helsinki, responded to this review

Dear h0ly, Thank you for sharing your thoughts. We are delighted to hear that you think our staff did a great job and it's great to see that our Yes I can - attitude stood out to you when our staff arranged extended breakfast for you. We look forward to your next stay! Please “Like” us on Facebook to stay... More 

Accra, Ghana
Level Contributor
106 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My kids and I found the Radisson Blu Royal to be a pleasant hotel with well-designed rooms. The breakfast buffet was wonderful, with a wide variety of freshly cooked dishes (including scrambled eggs, porridge and an omelette/pancake/waffle station) and the Scandinavian stalwarts of salmon, herring and rye bread. In contrast to other reviewers, we found the staff to be very... More 

Was this review helpful? Yes
Kadisha A, Guest Relations Manager at Radisson Blu Royal Hotel, Helsinki, responded to this review

Dear pinguinoBC, Thank you for taking the time out to share your thoughts about your stay with us. We're happy to hear that overall, you enjoyed your stay with us. It's great that you enjoyed our Super Breakfast. We take pride in our Yes I Can - attitude and it gives us great pleasure to hear that you found our... More 

Bath, United Kingdom
Level Contributor
4 reviews
2 of 5 stars Reviewed 2 weeks ago

Rather old and worn. The carpets look dirty, the chairs are badly scratched and the desk in the room has a large burn in it. The staff on the reception really don't care and would rather ignore you. This is my first time in Helsinki and if all the hotels are like this I won't be back

Was this review helpful? Yes
Jukka V, Front Office Manager at Radisson Blu Royal Hotel, Helsinki, responded to this review

Dear dn Viking Thank you for your constructive feedback. I am sorry to hear that our service did not meet your expectations. We have started today carpet cleaning for all the corridors, thank you for your feedback. Service you got at the reception is not acceptable. We go this feedback through in our front office meeting this week. I am... More 

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