We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Hotel Carlton

2.0 of 5 Kaisaniemenkatu 3, Helsinki 00100, Finland
Click for phone number
Hotel website
Hotel deals
Special Offer
Lowest Rates Guaranteed
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
BEST WESTERN Hotel Carlton
Professional photos View all
Browse nearby
BEST WESTERN Hotel Carlton
Write a Review

73 reviews from our community

Traveler rating
    12
    32
    21
    5
    3
See reviews for
8
20
10
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (73)
  • Mar-May only
    (13)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (11)
All months
Sydney, Australia
Contributor
16 reviews 16 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We spent three nights at this hotel and were underwhelmed. The breakfast was good, but all other aspects were not satisfactory. We were put in a small room at the end of a corridor. The room's fridge didn't work and when we complained it was ignored. The room was dark and gloomy and the air conditioner didn't work. The bathroom... More

Was this review helpful? Yes
Singapore
Top Contributor
53 reviews 53 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location is excellent. The train station is within walking distance. The only bad part is that there a slope when going towards the hotel. So going there with the luggage is quite a challenge especially since the shop at the foot of the slope was doing some refurbishment. The rooms are clean and average looking. Though nothing to rave... More

Was this review helpful? Yes
Tallinn, Estonia
Contributor
20 reviews 20 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Trouble starts before you will get there, because there is no place where to stop car/taxi in front of the hotel, the nearest place where you can stop car is approx 100 metres away. Then you have another one, when you try to find the entrance. Yes the entrance to cafe/restaurant/ hotel is the same. There is no lift, but... More

Was this review helpful? Yes
Oslo, Norway
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 24, 2014

Really great location, just 3 minutes walking distance from the Helsinki Central Railway Station and bus station. The staff were really friendly, but the room was small and the bed was incredibly hard. Our room was facing the Kaisaniemen street, but was surprisingly quiet. Housekeeping was not too good, but ok.

Was this review helpful? Yes
Ottawa, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 28, 2014

Got a good price through best western.com the day before. Friendly staff, great location. I asked for the nicest room and they obliged. Simple property (aka no pool) but I was quite satisfied for my 1 night stay

Was this review helpful? Yes
Kuwait
Top Contributor
145 reviews 145 reviews
43 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed July 13, 2014

We were very pleased with this hotel its very centrally located. We asked for a quiet room and got one very spacious quiet room. The receptionist was very nice and even provided us with fans as the room had no windows . The room had a large double bed and plenty of space. The shower room was beautifully fitted out.... More

Was this review helpful? Yes
St. Petersburg, Russia
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 9, 2014 via mobile

We spent two nights. It was our third time in this hotel. Location is great. Busy street but for us it wasn't a problem. Nice room, very clean, comfortable beds. No AC but there is info on site about it. Good breakfast. There is a cafe on the first flow (ground flow in other countries) . Very good and useful... More

Was this review helpful? Yes
Dundee, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 22, 2014

The hotel is in the convenient place and have friendly and helpful staff. Breakfast were good and rooms were clean. It is in the walking distance to central train station and main trams pass by in front of the hotel.

Was this review helpful? Yes 1
nescio
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 5, 2014

Frankly, this hotel (room) is the absolute pits. First time I've stayed in a hotel that has no window, therefore no daylight, is VERY hot and has no airco. Sorry, for 125 EUR a night this is unacceptable.

Was this review helpful? Yes
Lisbon, Portugal
Top Contributor
93 reviews 93 reviews
38 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed May 25, 2014

This hotel is located in the city center in a great spot in the city. However taking into account the price per night and the service provided this is not the best choice in town... Breakfast is small and some products are from the previous day ... if you combine that to the fact that the breakfast is until 930... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN Hotel Carlton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Hotel Carlton

Address: Kaisaniemenkatu 3, Helsinki 00100, Finland
Phone Number:
Location: Finland > Southern Finland > Helsinki > Vironniemi
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN Hotel Carlton 2*
Number of rooms: 21
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Priceline, Travelocity, Despegar.com, TripOnline SA and Odigeo so you can book your BEST WESTERN Hotel Carlton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

36 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (28)
Viewed
Room/suite (8)
Viewed
Bathroom (1)
Viewed
Dining (3)
Viewed
Hotel & grounds (4)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Room/suite (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay