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All 66 Helsinki hotels

BEST WESTERN Hotel Carlton

2.0 of 5 Hotel   |   Kaisaniemenkatu 3, Helsinki 00100, Finland (Vironniemi)
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Ranked #47 of 66 hotels in Helsinki
A recent review
4 of 5 stars reviewed 2 days ago
Andrea F Grosseto, Italy
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50 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Grosseto, Italy
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

It is placed next to the railway station, so it's easy to reach from the airport too. The rooms are not so large but very pretty, especially the bathroom. Nice the ground floor where the reception, the bar (with some spanish feature) and the restaurant (good breakfast) are all together in a unique space. It give it a young-looking aspect.... More

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Haverfordwest, United Kingdom
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

We were very pleased with this hotel as it is very near to the shopping mall, the station and places of interest. We arrived in Helsinki by overnight ferry, so were very pleased to be able to check in early. The reception area is at the back of a cafe which feels a bit odd, however, we had a warm... More

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Edinburgh, United Kingdom
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 10, 2014

I spent two nights at the Hotel Carlton. It is very centrally located in Helsinki right by the train station. I had a single room. The single bed was very low and the mattress wasn't the most comfortable but it was alright. The tv was not working but the hotel sent up someone to fix it. The room was small... More

Was this review helpful? Yes 1
12 reviews 12 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 31, 2014

Overall opinion is very good. Room and bathroom facilities satisfactory free wifi works very well, restaurant and café good quality, staff and service to a very high standard who really make you feel welcome. On the door step to Helsinki centre for all city centre activities and team links. Would definitely stay again.

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Reading, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 23, 2013

I have just spent two nights in this hotel. Friendly reception, great location. Advertising states all rooms are different. Well,mine was just like any hotel room. No extras and no surprises. Their website states 'selection of toiletries in each room'. The usual hair and body shampoo hardly is a selection. There were not even tissues as in most hotels. Bathroom... More

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Netanya, Israel
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 16, 2013

I was in the hotel for 4 nights. The location is great! walking distance from almost every sight in Helsinki. Few steps from Train\Bus station. Breakfast was good, Clean room. WIFI didn't work well in the room so they changed my room and it worked well! Small single room but was enough.

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Belmont, California
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 14, 2013

We arrived at about 1 am after a flight delay from Frankfurt. Eric who was on the night shift was very attentive and helpful getting us settled in for what remained of the night. The room was very clean, spacious and with a nice bathroom. Breakfast was good with a nice variety items, and they allowed us to check out... More

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Laura S, Marketing Coordinator at BEST WESTERN Hotel Carlton, responded to this review

Thank you, Travelbug4712, for taking your time to review us. We are delighted to hear that your stay was such a positive experience! As we do promise a free high-speed Wi-Fi service to all our guests, we want to apologize for the inconvenience caused to you by an exceptional connection slowdown. If you plan to visit Helsinki again, we hope... More

1 review
5 of 5 stars Reviewed October 7, 2013 via mobile

Best Western Hotel Carlton Helsinki is located in the heart of the city with lots of excellent restaurants and shopping places next to it. The hotel is rather small in size - that makes it much more interesting than a large stereotyped chain hotel. Each room is unique and they all have a nice view to the city center. In... More

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Laura S, Marketing Coordinator at BEST WESTERN Hotel Carlton, responded to this review

Dear Janette H, Thank you for your super review! We are quite proud of our concept that combines a high quality Best Western hotel, a popular coffee shop and one of the city’s favourite restaurants. Add our friendly staff to the mix, and you can’t help but feel at home :). With us, you can relax and experience the urban... More

Warszawa, Polska
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 21, 2013

the most important advantage is a great location of the hotel. the room was spacious and clean. it is nice that breakfest was included in a price and there was so much choice, including local specialities. the drawback is there is no lift, so you have to carry your lugguage by the stairs by your own. the window in our... More

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Laura S, Marketing Coordinator at BEST WESTERN Hotel Carlton, responded to this review

Dear mbusz, Thank you for taking your time to review us here on TripAdvisor! We are glad that you liked the location, your room and the breakfast. We are also pleased to hear that you regarded our staff as nice and friendly. One of our ambitions is to make all our customers feel warmly welcome as soon as they arrive.... More

Khimki, Russia
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 9, 2013

We stayed here for one night on 5th September, 2013, ROOM # 203. Our double room was quite large - there was a wardrobe, empty bar (fridge), big table for work, small table in front of the sofa, plasma TV. The bath was clean and spacious. The breakfast is excellent - schrimps, different types of fish, cottage cheese, sausages, porridge,... More

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Laura S, Marketing Coordinator at BEST WESTERN Hotel Carlton, responded to this review

Dear Svetlana M, Thank you for reviewing us on TripAdvisor, and a special thank you for your compliments on the breakfast. Our staff members are always happy to hear such positive comments. I hope and assume that you were offered help with your luggage - without having to ask. Naturally, it is our duty to take it upstairs. We have... More

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Additional Information about BEST WESTERN Hotel Carlton

Address: Kaisaniemenkatu 3, Helsinki 00100, Finland
Location: Finland > Southern Finland > Helsinki > Vironniemi
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #47 of 66 hotels in Helsinki
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN Hotel Carlton 2*
Official Description (provided by the hotel):
The BEST WESTERN Hotel Carlton has an excellent location in the very heart of Helsinki. Superb shopping and sightseeing possibilities, museums, wonderful restaurants, urban nightlife and a casino are all within a short walking distance. On-site you will find our lively coffee shop and our cozy restaurant, Iguana. Whether travelling for business or pleasure, BEST WESTERN Hotel Carlton is the perfect choice for you to spend your nights in comfort and security! Our friendly staff is always happy to help you with any request you may have. ... more   less 
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