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Solo Sokos Hotel Aleksanteri

4.0 of 5 Albertinkatu 34, Helsinki 00180, Finland
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Solo Sokos Hotel Aleksanteri
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Solo Sokos Hotel Aleksanteri
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158 reviews from our community

Traveler rating
    50
    75
    28
    3
    2
See reviews for
18
41
16
53
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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  • French first
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  • All months
    (158)
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    (32)
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    (62)
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    (42)
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    (22)
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1 review
1 of 5 stars Reviewed yesterday NEW

The people at the front desk are rude and do not treat you professionally. They all seem to be unexperienced how to make customer feel welcomed to their Hotel. More training please. I travel a lot around the World and have never experienced such difficult time with the front desk service. While traveling, you don't want to hassle all day... More

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Vaasa, Finland
1 review
4 of 5 stars Reviewed 4 days ago NEW

Nice hotel close to shops (Stockmann i.e.), museums, market place, theatres etc. Good service at the hotel restaurant, food ok. Parking places without a cost just outside the hotel. Nice for a week end in Helsinki.

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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were travelling to Helsinki for a weekend with two children. We had booked a family room and we got accomodated in a room that looked like it was from a retirement home. It was roomy but the bathroom looked like the floor or the walls next to the shower had never been scrubbed. The shower curtain was dirty and... More

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Gurgaon, Haryana, India
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed for 4-5 days and what a period it was. Lovely people and great place. Great hospitlity and smiling staff. The front desk team is too good and caring. Front Desk team came and enquired about my safety when they got safety alarm from my room in their system. Hats off to henna the front desk staff such a... More

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London, United Kingdom
2 reviews
3 of 5 stars Reviewed September 11, 2014 via mobile

We were disappointed by the size of the room which is the smallest 4 * I have every stayed in. The pictures are somewhat misleading as they mostly show some non "standard" rooms so give a misleading impression. Also the bed was held up by a piece of wood in the middle of the frame and was uncomfortable. For the... More

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Helsinki, Finland
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 28, 2014

The hotel has friendly service, rooms are clean and comfortable. The breakfast is really good. There is plenty to choose from and the breakfast area is large so you can eat in peace. Coffee is served to table and you can choose what kind you want. Hotel is a bit off from the centre, about 15 minute walk, but the... More

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Helsinki, Finland
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 22, 2014

Stayed here recently 3 nights and it was better what i excepted. This hotel is a Solo concept hotel of Sokos hotel chain. What makes it more special is probably the service which was really warm and welcoming on every level of employees. On arriving I was offered a room from the "basement" floor :) which doesn't sound really tempting... More

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Oxford, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 11, 2014

Reception staff were very helpful and spoke excellent English (like most people in Finland) although there were frequently long queues at reception with only one staff member on duty (we waited 15 minutes to check in!). Our room (016) was spacious, tastefully decorated and with an excellent bathroom (although the shower cubicle leaked all over the floor). Comfortable bed and... More

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Martin_Andergard, General Manager at Solo Sokos Hotel Aleksanteri, responded to this review

Dear guest, Thank you very much for your kind feedback regarding the Solo Sokos Hotel Aleksanteri. Your feedback regarding the bikes will be checked and corrected. I am delighted that you enjoyed our hotel and I hope you had a great time in Helsinki. We look forward to seeing you as our guest again in the near future. Best regards,... More

Madrid, Spain
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 9, 2014

We stayed in this hotel for one night and were blown away by the helpful staff of this hotel. We arrived via the finair airport bus which dropped us at the train station.From there it was a 20 min walk to the hotel (there is probably a tram that goes there). Upon arrival we were greeted by a friendly face... More

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Martin_Andergard, General Manager at Solo Sokos Hotel Aleksanteri, responded to this review

Dear guest, Thank you very much for your kind feedback. Your feedback means a lot to the staff and we are honored and delighted to receive such feedback for the staff. That’s what keeps us going! We hope you had a truly great time with us and we welcome you back! Best regards from the whole staff at Aleksanteri, Martin... More

Sofia, Bulgaria
Contributor
12 reviews 12 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 7, 2014

The hotel is just 10 min. walking distance away from the market square. The place is very quite, a lot of nice restaurants nearby. The hotel is absolutely wheelchair friendly, the room is fully equipped with all necessary for a guest in a wheelchair. The room is very cosy and spacious and can easily accommodate three people.

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Additional Information about Solo Sokos Hotel Aleksanteri

Address: Albertinkatu 34, Helsinki 00180, Finland
Location: Finland > Southern Finland > Helsinki > Kampinmalmi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Solo Sokos Hotel Aleksanteri 4*
Number of rooms: 151
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Also Known As:
Sokos Hotel Helsinki

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