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All 10 Oulu hotels

Scandic Oulu

4.0 of 5 Hotel   |   Saaristonkatu 4, Oulu 90100, Finland
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Scandic Oulu
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Ranked #2 of 10 Hotels in Oulu
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Henning O Oslo, Norway
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171 reviews from our community

Traveler rating
    55
    90
    18
    7
    1
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28
41
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73
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Oslo, Norway
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Very happy about my experience at the Scandic in Oulu. Modern, stylish and good service. I must point out a had a great lamb filet dinner - one of the best ones I ever had, to much surprise. Service tempo could improve in the restaurant - but the place was packed. Probably due to the quality of the dishes. I'll... More 

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Kuusamo, Finland
1 review
3 of 5 stars Reviewed 2 weeks ago

I was disappointed once I checked in. I had reserved two rooms and would not get reward points since I had not made my reservation through Scandic. The rooms was not what I had reserved since they both had twin beds instead of a large beds for two. Also not the cleanest. The breakfast was okay, but very small aisles... More 

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Juha K, General Manager at Scandic Oulu, responded to this review

Hello! Thank you for your review. Your message to us is not the best possible one but I understand your disappointment. Earning points in our Scandic Friends program is of course one of the biggest reasons for people to join it. We try to guarantee the best rates and benefits for our guests by guiding the reservations to our own... More 

Espoo, Finland
Contributor
17 reviews 17 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed at the hotel. The hotel itself is ok, typical Scandic. The problem is at the restaurant. Went for drinks to the hotel bar. The service, or the lack of it, was amazing. Stood in front of the waitress at the bar for several minutes without a single sign of attention. Comments like "excuse me", "hello" or "wake up" did... More 

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Juha K, General Manager at Scandic Oulu, responded to this review

Hi Kimmo and thank you for your comments! This review of yours is something I'd not like to read but there's no reason for me to disagree with you. I'm so sorry the service in our restaurant did not meet your expectations at all. This must have happened during a weekend as we have really struggled especially with the last... More 

Gdynia, Gdansk, Poland
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 27, 2015

I have spent several night in this hotel during 2014 year, Hotel is nicely placed and quite modern. Rooms are spacious and with good beds. Ocasionally rooms are not cleaned every day. Very friendly crew. Big advantage. Only disadvantage is that breakfast could be better.

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Juha K, General Manager at Scandic Oulu, responded to this review

Hello! Thank you for your very nice review. It is true that our rooms, no matter what the room class is, are all very much ok with modern colours and enough space. I was just wondering how we did not clean your room every day as a daily cleaning is included in the room rate. I hope you contacted our... More 

Istanbul, Turkey
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 1, 2015

I have stayed here for two nights on a business trip in the second week of December. The location is perfect, staff is nice and polite, rooms are good looking and comfortable. But there were a few issues which I need to specify. First, about the restaturant: It took a real long time for the waitress to show us a... More 

Was this review helpful? Yes 1
Juha K, General Manager at Scandic Oulu, responded to this review

Hi! Thanks a lot for your review. You have very good points regarding your visit with us in Oulu and it was really interesting to read your thoughts. It is true that the service in our restaurant might be a little bit slow during the busiest evenings. Of course we do not even try to be a fast food restaurant... More 

Joensuu, Finland
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 28, 2014

We have stayed at this hotel twice in 2014 and encountered the same three problems during both stays: parking, the restaurant, and breakfast. The carpark under the hotel is nearly always full and there are no spaces reserved for hotel guests so you can arrive and not have anywhere to park. You have to pay to park (although it's only... More 

Was this review helpful? Yes 2
Juha K, General Manager at Scandic Oulu, responded to this review

Hi! Thank you for your very profound review here on Tripadvisor. I've also used our car park a lot and it really can be fully booked especially on weekends when local people use the garage during their shopping days. Unfortunately our chances to reserve places for our guests are pretty limited because we are not the ones who administer the... More 

Tampere, Finland
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 26, 2014

Nice room and awesome breakfast. Did not like that you had to pay extra for parking. Pets are also welcome. Children got their own qifts from hotel (drawingbooks). Our room was for 2 adults and 2 children and was not too small.

Was this review helpful? Yes 1
Tammi K, Front Office Manager at Scandic Oulu, responded to this review

Hello Paavo Thank you for sharing your experience with others. It was nice to hear that your room was not too small for your family, it was nice, you enjoyed our breakfast and the kids got their gifts. Unfortunately the garage that is in the same building is operated by a different company and for that you have to pay... More 

Northern Ostrobothnia Region, Finland
1 review
2 of 5 stars Reviewed December 26, 2014

I’ve stayed almost in all hotels in Oulu, Scandic is the worst one. There is a huge gap between Asian hotel service, that I’m used to, and Finnish one. First room wasn’t clean enough, bed wasn’t made at all and looked like somebody slept there. After complains we were provided with a new room with upgrade but here situation wasn’t... More 

Review collected in partnership with ScandicHotels.com

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Tammi K, Front Office Manager at Scandic Oulu, responded to this review

Hello Konstanti Thank you for your review. We are sorry that your rooms was not properly cleaned and the breakfast did not meet your expectations. Thank you for this feedback, because it helps us improve our service and to have the cleaning company deliver the quality we require. We are happy that you had helpful and friendly service from our... More 

94022
Top Contributor
172 reviews 172 reviews
51 hotel reviews
123 helpful votes 123 helpful votes
2 of 5 stars Reviewed December 18, 2014

Service: *Poor* I asked to borrow an electrical converter plug, and the front desk told me that the hotel does not stock any converter. Sigh. You must be kidding!!! Even a small hotel in Korea or Paris carry converters. This is what I paid $$$ for? That is disappointment. BUT that's not all, the front desk said that the hotel... More 

Was this review helpful? Yes
Tammi K, Front Office Manager at Scandic Oulu, responded to this review

Hello Mike Y Thank you for your feedback. All feedback is very important to us, because it helps us improve our service. As your feedback shows we do have a few things that we can change to offer better service to our customers. Unfortunately we have only a few converters at the reception and they were in use at the... More 

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Additional Information about Scandic Oulu

Address: Saaristonkatu 4, Oulu 90100, Finland
Location: Finland > Northern Ostrobothnia Region > Oulu
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Scandic Oulu 4*
Number of rooms: 214
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Also Known As:
Scandic Hotel Oulu
Hotel Style:
#2 Family Hotel in Oulu
#2 Luxury Hotel in Oulu

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