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Scandic Oulu

#2 of 10 Hotels in Oulu
Certificate of Excellence
Saaristonkatu 4, Oulu 90100, Finland
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Scandic Oulu
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Ranked #2 of 10 Hotels in Oulu
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
434andreis St.Petersburg, Russia
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195 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • English first
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Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We had an evening meeting with about 40 participants in the hotel conference room. Nice buffet dinner arranged in the hotel restaurant for the whole group. I stayed for the night and enjoyed a peaceful and quiet room on the fifth floor. Good bed and pillows, clean and quiet room and nice breakfast. Not to forget the excellent location in... More 

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Top Contributor
76 reviews 76 reviews
42 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is located in the centre of Oulu. Modern rooms, a good restaurant and a decent gym. You are within walking distance of everything in Oulu. I went there for a conference and they have plenty of conference rooms. Next to there is a cinema complex.

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Oslo
1 review
5 of 5 stars Reviewed 3 weeks ago

For us Oulu is the place to rest for one night when we driving trough Finland, summer or winter. Then Scandic is then our prefered hotel, with good, clean rooms, good breakfast and kind helpful staff.

Review collected in partnership with ScandicHotels.com

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Juha K, General Manager at Scandic Oulu, responded to this review

Hello! Well, to my opinion we are the best hotel in Oulu but of course this opinion of mine is not impartial as there are several great hotels in Oulu area. Anyway we always do our best in order to make our guests feel like home so I hope this makes a difference between us and our competitors. I'm very... More 

Sipoo, Finland
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 5, 2015

On arriving at the Scandic in Oulu, the receptionist started demanding money for our dog (10 €). On the website form where I booked (and paid) for the room, it only had a mention of "Pets welcome." All other extras however were itemized. I wrote a message to the hotel on booking that we will be travelling with a dog... More 

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Juha K, General Manager at Scandic Oulu, responded to this review

Hello! Thank you for your feedback. I'm sorry my reply took way too much time. You're right about extra payments that are not informed beforehand when people are buying any products or services at all. This applies 100% to us too so the mistake in this case is ours and I apologize to it as well as to the behavior... More 

Helsinki, Finland
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 5, 2015

Stayed one night during a business trip in this hotel. The hotel is centrally located, right next to major local transport hub (Toripakka) and large department store (Stockmann). The room was clean and nice. Sleep was good -- bed & pillow were good and noise isolation was perfect. Breakfast had wide selection of good quality food. Major issues with the... More 

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Juha K, General Manager at Scandic Oulu, responded to this review

Terve! Thank you a lot for your friendly review. You pointed out many good things which are important to a modern traveller and I appreciate it. There is a speed limit in our guest w-lan to ensure many different users to be able to log on to our network at our hotel. It might have been a busy conference day... More 

Oslo, Norway
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 18, 2015

Very happy about my experience at the Scandic in Oulu. Modern, stylish and good service. I must point out a had a great lamb filet dinner - one of the best ones I ever had, to much surprise. Service tempo could improve in the restaurant - but the place was packed. Probably due to the quality of the dishes. I'll... More 

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Juha K, General Manager at Scandic Oulu, responded to this review

Hello! Thank you so much for your review. I'm really pleased to read you enjoyed your stay with us and liked our dishes in our restaurant. I will definitely forward your compliment regarding our lamb dish to my colleagues in our kitchen. We have recognized the slowness issue in our restaurant and will do our best to improve the service... More 

Kuusamo, Finland
1 review
3 of 5 stars Reviewed February 16, 2015

I was disappointed once I checked in. I had reserved two rooms and would not get reward points since I had not made my reservation through Scandic. The rooms was not what I had reserved since they both had twin beds instead of a large beds for two. Also not the cleanest. The breakfast was okay, but very small aisles... More 

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Juha K, General Manager at Scandic Oulu, responded to this review

Hello! Thank you for your review. Your message to us is not the best possible one but I understand your disappointment. Earning points in our Scandic Friends program is of course one of the biggest reasons for people to join it. We try to guarantee the best rates and benefits for our guests by guiding the reservations to our own... More 

Espoo, Finland
Contributor
17 reviews 17 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 13, 2015

Stayed at the hotel. The hotel itself is ok, typical Scandic. The problem is at the restaurant. Went for drinks to the hotel bar. The service, or the lack of it, was amazing. Stood in front of the waitress at the bar for several minutes without a single sign of attention. Comments like "excuse me", "hello" or "wake up" did... More 

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Juha K, General Manager at Scandic Oulu, responded to this review

Hi Kimmo and thank you for your comments! This review of yours is something I'd not like to read but there's no reason for me to disagree with you. I'm so sorry the service in our restaurant did not meet your expectations at all. This must have happened during a weekend as we have really struggled especially with the last... More 

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