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Original Sokos Hotel Vaakuna,Rovaniemi

4.0 of 5 Koskikatu 4, Rovaniemi 96200, Finland
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Certificate of Excellence 2014
Original Sokos Hotel Vaakuna,Rovaniemi
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Original Sokos Hotel Vaakuna,Rovaniemi
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170 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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greece
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

My daughter and me spent five nights there during christmas vacation.the overall experience is rather disappointing.What seems to be essential in other parts of the world ,in Lappland is extra,strange and pretentious.It covers very basic needs of a client both in sleeping and eating.Breakfast and dinner buffet of very poor quality and variety.Service was primitive and unfriendly.Rooms were clean the... More 

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Western Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As a family of three we stayed here for three days at the beginning of our Europe trip in mid-December. We'd booked on-line and we arrived early in the morning due to our flight arrangements from Australia. We were given our room straight away and invited to go in for breakfast if we wanted. The receptionist was lovely .. very... More 

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Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 12, 2015

I really can't say I was completely happy with the experience there... Family room for 4 is a normal room with an open couch that sleeps two extra people. Problem is, you can't walk any more in the room once it's prepared for 4 people. Dinner experience is pretty bad too... One night they asked us to join other people... More 

Was this review helpful? Yes 1
Tiina M, Manager at Original Sokos Hotel Vaakuna,Rovaniemi, responded to this review

Hello, Thank You for Your review and honest feedback. It is true that when You open sofa bed in the room and there are four persons in house, the room can become quite crowded. But on the other hand guests propably spent most of their time in outdoor activities during their holiday. I'm really sorry that the dinner experience did... More 

Manchester, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 17, 2014

Just returned from visit to Rovaniemi and stayed at this hotel. Good location, clean rooms and friendly staff. Good choice for breakfast. Would recommend stay here. Free water provided every day, tea and coffee also. Iron in room, as well as hairdryer

Was this review helpful? Yes 1
Tiina M, Manager at Original Sokos Hotel Vaakuna,Rovaniemi, responded to this review

Hello, If I may borrow Your kind words: " Good location, clean rooms and friendly staff. Good choice for breakfast. Would recommend stay here." Thank You for Your recommendations! Hopefully we see soon again! Best wishes Tiina Määttä Hotel Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 16, 2014

Clean, comfortable and well located 'business' orientated hotel. Very friendly and helpful staff. Located on a small incline to the front but only 100m from arterial road and the city center square with its shopping centres and numerous eateries. Rooms are on the small side but well pressented and modern. Inroom Facilities include iron, board, minibar, hairdryer and drinks facilities.... More 

Was this review helpful? Yes 1
Tiina M, Manager at Original Sokos Hotel Vaakuna,Rovaniemi, responded to this review

Hello, Thank You for Your review! I really appreciate Your kind words. I couldn't agree with You more about our location, staff and services. It seems You had a very nice visit to Rovaniemi in every way. Hope to see You soon again! Best wishes Tiina Määttä Hotel Manager More 

Hong Kong, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed December 12, 2014

Friendly staff with good smile. They were really helpful to direct us to different places. Great sauna room with very nice couch where u can relax. Breakfast. Variety choice of food suited different eating habit of people. However, the server stopped us when we wanted to fill some water into our bottle. The room was small and a bit old... More 

Was this review helpful? Yes 1
Tiina M, Manager at Original Sokos Hotel Vaakuna,Rovaniemi, responded to this review

Thank You for Your feedback. I'm sorry about inconveniences You had in our hotel. Your feedback is very important so that we can improve our services. Hopefully we see us soon again. Best wishes Tiina Määttä Hotel Manager More 

Lieksa
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 3, 2014

Lovely service! A half of the standard rooms are renovated with a new style and with taste. The renovation gradually goes on, so soon this will be completely new hotel. Lovely and functional restaurant.

Was this review helpful? Yes 1
Tiina M, Manager at Original Sokos Hotel Vaakuna,Rovaniemi, responded to this review

Hello, Thank You for Your review and positive comments about our hotel! We warmly welcome You to visit us again! Merry Christmas and Happy New Year 2015! Best wishes Tiina Määttä Hotel Manager More 

Oulu, Finland
Contributor
20 reviews 20 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 29, 2014

I've stayed here few times over last few years. And I have to say I'm really pleased to see the rooms getting renovated. The new rooms are really nice improvement over the old. What hasn't changed is the great front desk service. I'd like to see maybe a third person handling the check-ins during the peak hour when all the... More 

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Tiina M, Manager at Original Sokos Hotel Vaakuna,Rovaniemi, responded to this review

Thank You for Your review! I´m very glad to hear that You enjoyed Your stay with us again. I´m also pleased to hear that You think that our room renovation has been a success. All the renovations for this year are finished and we will continue the renovations in April 2015. I appreciate Your comment about our front desk service.... More 

Sydney, Australia
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 5, 2014

When to visit Santa Village in Rovaniemi- Best feeling ever. I felt like its Christmas time even in July..it's summer and no snow.. I still love it. Seeing Santa Claus is the best part..I would love to come back there in winter time and ride with his sleigh.

Was this review helpful? Yes
Tiina M, Manager at Original Sokos Hotel Vaakuna,Rovaniemi, responded to this review

Hello, Thank You for Your visit and rewiew. I´m glad to hear that You had the best feeling ever when You visited Santa Claus Villlage and saw Santa Claus. We are more than happy to see You here again in winter time. With kind regards Tiina Määttä Hotel Manager More 

Port Stephens, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 26, 2014

We stayed in this hotel in the middle of winter. It was warm and comfortable. The rooms are not luxurious, but clean and comfortable. There is a bar and restaurant on the ground floor which is convenient at the end of a long day.In the morning they do a buffet breakfeast in the restaurant. The breakfast had a huge amount... More 

Was this review helpful? Yes 1
Tiina M, Manager at Original Sokos Hotel Vaakuna,Rovaniemi, responded to this review

Hello, Thank You for Your review and positive comments about our hotel! We warmly welcome You to visit us again! Best wishes Tiina Määttä Hotel Manager More 

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Additional Information about Original Sokos Hotel Vaakuna,Rovaniemi

Address: Koskikatu 4, Rovaniemi 96200, Finland
Location: Finland > Lapland > Rovaniemi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Original Sokos Hotel Vaakuna,Rovaniemi 4*
Number of rooms: 157
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Also Known As:
Original Sokos Hotel Vaakuna,Rovaniemi Finland - Lapland

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