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Scandic Rovaniemi

3.5 of 5 Koskikatu 23, Rovaniemi 96200, Finland
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Scandic Rovaniemi
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Scandic Rovaniemi
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199 reviews from our community

Traveler rating
    30
    86
    64
    15
    4
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Perfect location right in the center but not noisy. The staff were wonderful. They could not have been more helpful. Breakfast was very good with an excellent variety. We were fortunate in being upgraded to a superior room with a private sauna which was lovely. Beds were very comfortable. We couldn't get a late checkout as the hotel was completely... More 

Was this review helpful? Yes
Juha_Scandic, General Manager at Scandic Rovaniemi, responded to this review

Hello! A big thank you for your superb review! I am very, very pleased to read you had a pleasant stay with us at Scandic Rovaniemi. Your story makes me feel proud of my colleagues who serve our guests 24/7 - and well, there is every reason for me to be proud of our staff and hotel. It is especially... More 

Norway
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed at Scandic hotel for the days that we visited Rovaniemi. The location was great! It was in the city center and across the hotel was a big mall with supermarkets. Everything was within the walking distance. The rooms were nice and the staffs were very professional!

Was this review helpful? Yes
Juha_Scandic, General Manager at Scandic Rovaniemi, responded to this review

Hello Maria! Thank you for your feedback and for choosing Scandic during your trip to Rovaniemi. I hope you had a good time with your family in the hometown of Santa Claus. I really appreciate your comments on our team members and their professional competence. The fact is that we have to be very service minded in order to fulfill... More 

1 review
3 of 5 stars Reviewed January 24, 2015

The rooms are nice, good location for the centre of town pleasant staff, shame the parking is not included. Be careful of the 50euro parking fines. Food served is good value for money. For business people, it's good you get vouches to spend on food and drink.

Was this review helpful? Yes
Juha_Scandic, General Manager at Scandic Rovaniemi, responded to this review

Hi! First of all a big thank you for your review. It seems like you had a good stay with us and I sure hope you did not get one of those yellow penalty claims on your windscreen. It is not that nice surprise if it happens so I wish everybody notices the information signs on our parking place, main... More 

Rovaniemi, Finland
1 review
2 of 5 stars Reviewed January 22, 2015

Hotel is aged, and has quite poor rooms. NEVER 4 stars!! Worst is the Scandic reservation system, where by booking room with SAUNA, you cannot be sure will you get one. I didn't and its fare for all to know that via WEB bookings and confirmations are not enough. Need to call and get separate mail or something for the... More 

Was this review helpful? Yes
Juha_Scandic, General Manager at Scandic Rovaniemi, responded to this review

Moi Juhani! Thank you for your feedback and I'm glad you took some time and shared your thoughts online. I'm so very sorry to notice your stay with us did not meet your expectations. It is true that when booking a superior room with us it is up to the availability if you can get a room with a sauna... More 

Melbourne
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 17, 2015

Stayed 5 nights over Christmas, and thought this hotel could have been better. Upon arrival to the room, there was already a can of Coke disposed by the previous guest not being cleaned up despite the room looking tidy. The staff were attentive and gladly left our luggage in the store room when I arrived before check in time. The... More 

Was this review helpful? Yes
Juha_Scandic, General Manager at Scandic Rovaniemi, responded to this review

Hello! Thank you for sharing your thoughts online with your review. I understand your disappointment regarding our actions during the Christmas time. A not so well cleaned room is not acceptable under any circumstances so this is something we need to work harder with. I'm sure our cleanliness level is good but we still need to work harder with minimizing... More 

Helsinki, Finland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 7, 2015

days Dec. 24-26 2014, problems: -incompetent staff at the reception -careless attitude -food for breakfast was not fresh, we got poisoning, besides Christmas breakfast menu could have been better at least for holidays -sauna did not work, neither did parking paying terminal and other facilities -extra bed was ordered 4 months in advance, but at 2.15 p.m. on the arrival... More 

Was this review helpful? Yes 1
Juha_Scandic, General Manager at Scandic Rovaniemi, responded to this review

Hello! Thank you for your review and thoughts here on Tripadvisor. It really saddens me to read that your stay with us did not meet your expectations. Your comments show that there are many things we could do better and I agree with you that small details are more important than many of us can think. All in all I... More 

Madrid
1 review
4 of 5 stars Reviewed January 1, 2015

Best thing, Santa came to the hotel and gave gifts to kids. A great experience made with care. Rooms are big enough, clean and comfortable. Food is tasteful but is self service and not always was everything available.

Review collected in partnership with ScandicHotels.com

Was this review helpful? Yes
Juha_Scandic, General Manager at Scandic Rovaniemi, responded to this review

Hi Adriana, thank you for your review. I'm glad to read you liked our programme on Christmas Eve. I wonder if you were at the hotel also on Dec 25th when there was a magician visiting our guests? I did not see the performance myself but when knowing the magic man I think he did very well. This was the... More 

Madrid, Spain
Contributor
19 reviews 19 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 28, 2014

We were on a family Christmas holiday in Rovaniemi, Santa's home town, and wanted to avoid the "standard" tourist trap in town. The Scandic Hotel was an excellent choice in every respect: right in the pedestrian/shopping center of Rovaniemi, sorrounded dead by restaurants, close to the Artikum and other attractions and only a 5min ride to the airport or Santa... More 

Was this review helpful? Yes
Juha_Scandic, General Manager at Scandic Rovaniemi, responded to this review

Hello Jorge! Thank you for your review, I really appreciate your kind words. It seems you had a very nice visit to Rovaniemi in every way. Although Santa Claus is very busy on Christmas Eve he has visited us for many years now. This year we booked him a different place in our hotel than before and to my opinion... More 

Seoul, South Korea
1 review
2 of 5 stars Reviewed December 22, 2014

We stayed in Scandic Rovaniemi for 2 nights this December. This is the peak season there, so I was paying close to 200 euros per night - and the quality I got for the money left me highly disappointed. The room was so cold that we had to wear two pajamas on just to keep warm at night. Everything was... More 

Review collected in partnership with ScandicHotels.com

Was this review helpful? Yes
Juha_Scandic, General Manager at Scandic Rovaniemi, responded to this review

Hello and thank you for your feedback! It saddens me to read you were disappointed with your stay here at Scandic Rovaniemi. It is no secret that this hotel of ours is already a bit old so I do understand your point of view very well. What worries me more is the coldness in the room of yours as to... More 

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Additional Information about Scandic Rovaniemi

Address: Koskikatu 23, Rovaniemi 96200, Finland
Location: Finland > Lapland > Rovaniemi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Scandic Rovaniemi 3.5*
Number of rooms: 167
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Also Known As:
Scandic Rovaniemi Hotel Rovaniemi
Scandic Hotel Rovaniemi
Rovaniemi Scandic Hotel
Scandic Rovaniemi Finland - Lapland

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