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Comfort Hotel Goteborg

Skeppsbroplatsen 1, Gothenburg 411 18, Sweden (Formerly BEST WESTERN Hotell Goteborg)
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Comfort Hotel Goteborg
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114 Reviews from our TripAdvisor Community

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Stenungsund, Sweden
Level Contributor
81 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This hotel is very nicely located in the heart of Gothenburg. It is ok but nothing more. The rooms are quite simply and the bathrooms are small. The lobby area was extremely cold in the winter and so was the breakfast area. The breakfast was very basic but ok. The staff was not very helpful.

Helpful?
Thank 441charlottes
Montreal
Level Contributor
99 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed November 27, 2015

The price was right, and pickings were slim due to a big trade show in town, but this Best Western was going through major renos, which I wasn't aware of when I booked. Luckily I was already up early due to the time difference, since the work starts at the crack of dawn. Location is not bad, depends on your... More 

Helpful?
Thank Seat11A
Kalmar, Sweden
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed October 3, 2015

This hotel occupies the top floors of a large building facing the Gothenburg harbour. The rooms that face towards the sea or back into the city have great views, the rooms that face towards the courtyard not so much. During renovations, the hotel is rather tricky even to find and sends you through a corridor to a poorly marked elevator.... More 

Helpful?
Thank SamHogal
Camilla H, Manager at Comfort Hotel Goteborg, responded to this review

Dear SamHogal, Thank you for taking the time to give us feedback after your stay here in September. I am so glad to hear that you enjoyed the view, the room, our breakfast and the service. The whole building is under construction since the hotel is growing from 72 to 289 rooms, meantime the City of Gothenburg is also doing... More 

Sydney, Australia
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed August 28, 2015

Hotel was good, comfy bed, good size safe in the room, fridge, small wash basin, good shower. Not much shower gel was in the shower (only enough for 1 shower and I wanted to shower then and again in the morning) and since I had seen the housekeeping staff as I checked in I asked them for more and they... More 

Helpful?
Thank Aussie2424
Camilla H, Chef at Comfort Hotel Goteborg, responded to this review

Dear Sirs, On behalf of our entire team I would like to thank you for a very nice review. We are so happy to hear that you enjoyed your stay here with us. We all look forward to see you again next time you visit Sweden. Kind regards, Camilla Hadenäs Hotel Manager More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 26, 2015

Room size was very good and very clean, breakfast was near perfect with wide selection. Location is not good if not travelling by car, but tram available within 10 mins walk. Very close to Liseberg and Acquirium, less than 10 mins drive into the city center, very quiet. Sauna is available but not enjoyable.

Helpful?
Thank Caleb W
Camilla H, Chef at Comfort Hotel Goteborg, responded to this review

Dear Caleb W, Thank you for a very nice review. We look forward to welcome you back to us soon again. Kind regards/ Camilla Hadenäs Hotel Manager More 

Villingen-Schwenningen, Germany
Level Contributor
104 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed August 9, 2015

First of all I noticed that some of the reviewers here at tripadvision mention the proximity to the train station. Obviously all those people reviewed the wrong hotel because there is a Best Western next to the main train station. However this hotel is next to the harbor and casino and therefore a 20 minute walk from the train station.... More 

Helpful?
Thank teaki78089
Camilla H, Manager at Comfort Hotel Goteborg, responded to this review

Dear Sirs, Thank you for giving us both positive and negative feedback after your stay here this summer. As you mentioned the hotel is situated in a large old building from 1935. Most of the rooms have already been renovated and some of them have only been partly done, for instance the room that you stayed in 528. But we... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 6, 2015 via mobile

Stayed here for four nights at the beginning of July, and paid roughly £100 less than anywhere else in the lovely charming, yet expensive city of Gothenburg. Was very worried having read the reviews below, and looking at the outside on approaching the hotel, my worries heightened due to boarded up windows on the first two floors and construction sight... More 

Helpful?
Thank SMu120
Camilla H, Manager at Comfort Hotel Goteborg, responded to this review

Dear Sirs, Thank you for your very nice review after your stay here in July. We are so happy to hear that you and your family enjoyed your stay. The construction work outside is almost finished now and the tram stop just outside the hotel is up and running. As you mentioned some of our rooms has a marvelous view... More 

Oslo, Norway
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed August 3, 2015

This is a basic 3 star property. As several other have mentioned - yes this is a construction site, but once you are inside the hotel you don't notice that. Ok breakfast, be early - as breakfast room is a bit small. Had a single room - a bit small - and may be outdated - but clean - and... More 

Helpful?
Thank tki_Oslo_Norway
Camilla H, Manager at Comfort Hotel Goteborg, responded to this review

Dear Sirs, Thank you for taking the time to give us positive feedback after your stay here. I am glad to hear that the construction work did not bother you, as you said the construction is going around the hotel but not on the hotel floors. In autumn/winter 2016 everyting will be ready inside the building if everything goes according... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 2, 2015 via mobile

HUGE CONSTRUCTION outside the hotel!! We recieved NO information about this when we booked the room. (We made the reservation over phone, the same day) When we arrived I ask WHEN in the morning they'll start building and the answer was "don't you worry, we have an agreement with the construction company that they start at 09:00" --->THIS IS NOT... More 

Helpful?
1 Thank Catolinekaya
Camilla H, Manager at Comfort Hotel Goteborg, responded to this review

Dear Catolinek, On behalf of our entire team, I would like to apologize for not exceeding your expectations. At BEST WESTERN Hotell Göteborg we strive every day to provide all our guests as much information as possible about the construction work outside/inside the building to avoid disappointment among our guests, it seems that we might have missed this in your... More 

Travelers are raving about these Gothenburg hotels

Oslo, Norway
Level Contributor
169 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed July 2, 2015

We ordered a suite for a weekend and the rooms are very shabby! This place needs a facelift bad. And the breakfast....lets not talk about it. Just stay away from this hotel. There are plenty of other good hotels in Gothenburg to choose from!

Helpful?
1 Thank chrisborck
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