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BEST WESTERN Hotell Goteborg

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Skeppsbroplatsen 1, Gothenburg S-41118, Sweden
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BEST WESTERN Hotell Goteborg
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BEST WESTERN Hotell Goteborg
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94 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

HUGE CONSTRUCTION outside the hotel!! We recieved NO information about this when we booked the room. (We made the reservation over phone, the same day) When we arrived I ask WHEN in the morning they'll start building and the answer was "don't you worry, we have an agreement with the construction company that they start at 09:00" --->THIS IS NOT... More 

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Oslo, Norway
Level Contributor
114 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We ordered a suite for a weekend and the rooms are very shabby! This place needs a facelift bad. And the breakfast....lets not talk about it. Just stay away from this hotel. There are plenty of other good hotels in Gothenburg to choose from!

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Travelers are raving about these Gothenburg hotels

Amsterdam, The Netherlands
2 reviews
3 of 5 stars Reviewed April 20, 2015

Clean, great continental breakfast, very basic room, nice location to see the port. Up and coming after the construction is done. Not far from the main sites. Great if you go to the opera house. But if you want a port view, be sure to check that upon booking.

Review collected in partnership with Best Western

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Marknadsavdelningen, Informationsansvarig at BEST WESTERN Hotell Goteborg, responded to this review

Dear Duane M, Thanks for your feedback, we are happy that you liked your stay. We are looking forward to welcoming you back again soon to us @Hotell Göteborg Kind regards Mia - Marketing department More 

Stockholm, Sweden
Level Contributor
81 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed November 16, 2014

The hotel is good value for the money, but not a budget alternative. Once you're inside this hotel, you're met by friendly staff, in a pleasant lobby. The single room I had, was comfortable and spacious, with a comfortable sofa, sofa table, and a desk folded into the wall. Lots of drawers, and a large enough wardrobe. Very intelligent use... More 

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Marknadsavdelningen, Informationsansvarig at BEST WESTERN Hotell Goteborg, responded to this review

Dear FiftyNiner, Thank you very much for your long and comprehensive review on Trip Advisor! Nice to read about clean rooms and how you describe our breakfast. Hope to welcome you back again to us, and hopefully all the constructions around us has been finished, we are really looking forward. Kind regards Mia @ Marketing department More 

Stockholm, Sweden
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 1, 2014

The whole area is just a big construction site. It´s noisy and it´s dirty. It´s almost impossible to find a parking space near the hotel and the ones you find is very expensive. +The breakfast is just wonderful.

Review collected in partnership with Best Western

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Camilla H, Chef at BEST WESTERN Hotell Goteborg, responded to this review

Dear Anne, Thank you for taking the time to give us feedback after your stay here at our hotel. At the moment we have a lot of construction work here in Gothenburg and around the building, the city are planning to have a new tram line in this area. Due to this it can sometimes be difficult to find a... More 

Hellertown, PA
Level Contributor
85 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed September 17, 2014

From having done our homework, we knew that reception was not on the ground floor, so no big deal. The receptionist was very good as was all of the staff. The room was OK, needed some updating, but livable. The first night, the room next to us was having what sounded like a disco party, very loud voices and music.... More 

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Marknadsavdelningen, Informationsansvarig at BEST WESTERN Hotell Goteborg, responded to this review

Dear TJPeeker, Thank you for your review. Happy to hear that you enjoyed your stay even though the area around us is under construction, but when its done, it will be perfect and our hotel will also be totally renovated as well (but open all the time) So we are more than happy to welcome you back to us again,... More 

Tiel, The Netherlands
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 31, 2014

A good hotel near the old center of town, surrounded by quality restaurants. It's right next to the water. The rooms are small, but comforteable and very soundproof (I slept like a baby...). Breakfast was good and fresh.

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Marknadsavdelningen, Informationsansvarig at BEST WESTERN Hotell Goteborg, responded to this review

Dear Leo W, Thank you for taking the time to leave feedback here on TripAdvisor about your visit with us, it means a lot. Lovely that you enjoyed our hotel, we hope to welcome you back again soon! Mia - Marketingdepartment More 

Cape Town
Level Contributor
57 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed July 29, 2014

I was shicked to show up on the ground floor to no reception but rather felt like we were entering an old block of apartments. The hotel is in deperate need of a facelift and does not welcome visitors. The rooms smelt of mould. The pictures do not so it justice. The bathroom had not been upgraded since the 70's... More 

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Camilla H, Chef at BEST WESTERN Hotell Goteborg, responded to this review

Dear Sirs, On behalf of our entire team, I would like to apologize for not exceeding your expectations. At BEST WESTERN Hotell Göteborg we strive every day to provide a superior customer experience. I am sorry we weren´t able to do that for you. The hotel is situated in a large building that we have shared with other companies before.... More 

The Netherlands
Level Contributor
88 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed July 29, 2014

The fact that reconstruction takes places in front of the hotel , tram line amongst other things, makes the accessibility a bit poor for the moment,true, taxi can not stop in front of entrance, but should not be hold against the hotel. Upon entering the somewhat old building, you will find the reception on the 4th floor.so, no big deal,... More 

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Marknadsavdelningen, Informationsansvarig at BEST WESTERN Hotell Goteborg, responded to this review

Polarlys, Thank you for taking the time to leave reviews here on TripAdvisor, it means a lot to all of us who work with Best Western Hotel Göteborg. Sure it's a little "extra difficult" right now in the area where our hotel is located, on the occasion of the major construction going on. But we know that when all is... More 

Dublin, Ireland
Level Contributor
67 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 4, 2014

Just back from a 3 day trip in Gothenburg and am happy to recommend this hotel. It is a fairly standard BW - nothing fancy but clean, bright rooms. The breakfast is top class and there is coffee available all day. There is also a free snack served at around 5 which is quite substantial if you are feeling peckish.... More 

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Marknadsavdelningen, Informationsansvarig at BEST WESTERN Hotell Goteborg, responded to this review

Hey JoeOH, Thanks for your feedback! How wonderful that you enjoyed our breakfast and that our service was satisfactory. We at Best Western Hotell Göteborg will expand our hotel, one of the things that will change, among many others, is that our reception will be located at ground floor level. We will also be expanding into hotel rooms on all... More 

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