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BEST WESTERN Hotell Goteborg

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Skeppsbroplatsen 1, Gothenburg S-41118, Sweden
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1 room 1 guest
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BEST WESTERN Hotell Goteborg
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105 Reviews from our TripAdvisor Community

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Traveler rating
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    34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel was good, comfy bed, good size safe in the room, fridge, small wash basin, good shower. Not much shower gel was in the shower (only enough for 1 shower and I wanted to shower then and again in the morning) and since I had seen the housekeeping staff as I checked in I asked them for more and they... More 

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Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Room size was very good and very clean, breakfast was near perfect with wide selection. Location is not good if not travelling by car, but tram available within 10 mins walk. Very close to Liseberg and Acquirium, less than 10 mins drive into the city center, very quiet. Sauna is available but not enjoyable.

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Villingen-Schwenningen, Germany
Level Contributor
94 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First of all I noticed that some of the reviewers here at tripadvision mention the proximity to the train station. Obviously all those people reviewed the wrong hotel because there is a Best Western next to the main train station. However this hotel is next to the harbor and casino and therefore a 20 minute walk from the train station.... More 

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Camilla H, Manager at BEST WESTERN Hotell Goteborg, responded to this review

Dear Sirs, Thank you for giving us both positive and negative feedback after your stay here this summer. As you mentioned the hotel is situated in a large old building from 1935. Most of the rooms have already been renovated and some of them have only been partly done, for instance the room that you stayed in 528. But we... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for four nights at the beginning of July, and paid roughly £100 less than anywhere else in the lovely charming, yet expensive city of Gothenburg. Was very worried having read the reviews below, and looking at the outside on approaching the hotel, my worries heightened due to boarded up windows on the first two floors and construction sight... More 

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Camilla H, Manager at BEST WESTERN Hotell Goteborg, responded to this review

Dear Sirs, Thank you for your very nice review after your stay here in July. We are so happy to hear that you and your family enjoyed your stay. The construction work outside is almost finished now and the tram stop just outside the hotel is up and running. As you mentioned some of our rooms has a marvelous view... More 

Oslo, Norway
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a basic 3 star property. As several other have mentioned - yes this is a construction site, but once you are inside the hotel you don't notice that. Ok breakfast, be early - as breakfast room is a bit small. Had a single room - a bit small - and may be outdated - but clean - and... More 

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Camilla H, Manager at BEST WESTERN Hotell Goteborg, responded to this review

Dear Sirs, Thank you for taking the time to give us positive feedback after your stay here. I am glad to hear that the construction work did not bother you, as you said the construction is going around the hotel but not on the hotel floors. In autumn/winter 2016 everyting will be ready inside the building if everything goes according... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 3, 2015 via mobile

HUGE CONSTRUCTION outside the hotel!! We recieved NO information about this when we booked the room. (We made the reservation over phone, the same day) When we arrived I ask WHEN in the morning they'll start building and the answer was "don't you worry, we have an agreement with the construction company that they start at 09:00" --->THIS IS NOT... More 

Was this review helpful? Yes 1
Camilla H, Manager at BEST WESTERN Hotell Goteborg, responded to this review

Dear Catolinek, On behalf of our entire team, I would like to apologize for not exceeding your expectations. At BEST WESTERN Hotell Göteborg we strive every day to provide all our guests as much information as possible about the construction work outside/inside the building to avoid disappointment among our guests, it seems that we might have missed this in your... More 

Travelers are raving about these Gothenburg hotels

Oslo, Norway
Level Contributor
128 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed July 2, 2015

We ordered a suite for a weekend and the rooms are very shabby! This place needs a facelift bad. And the breakfast....lets not talk about it. Just stay away from this hotel. There are plenty of other good hotels in Gothenburg to choose from!

Was this review helpful? Yes 1
Amsterdam, The Netherlands
Level Contributor
2 reviews
3 of 5 stars Reviewed April 20, 2015

Clean, great continental breakfast, very basic room, nice location to see the port. Up and coming after the construction is done. Not far from the main sites. Great if you go to the opera house. But if you want a port view, be sure to check that upon booking.

Review collected in partnership with Best Western

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Marknadsavdelningen, Informationsansvarig at BEST WESTERN Hotell Goteborg, responded to this review

Dear Duane M, Thanks for your feedback, we are happy that you liked your stay. We are looking forward to welcoming you back again soon to us @Hotell Göteborg Kind regards Mia - Marketing department More 

Stockholm, Sweden
Level Contributor
94 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed November 16, 2014

The hotel is good value for the money, but not a budget alternative. Once you're inside this hotel, you're met by friendly staff, in a pleasant lobby. The single room I had, was comfortable and spacious, with a comfortable sofa, sofa table, and a desk folded into the wall. Lots of drawers, and a large enough wardrobe. Very intelligent use... More 

Was this review helpful? Yes 1
Marknadsavdelningen, Informationsansvarig at BEST WESTERN Hotell Goteborg, responded to this review

Dear FiftyNiner, Thank you very much for your long and comprehensive review on Trip Advisor! Nice to read about clean rooms and how you describe our breakfast. Hope to welcome you back again to us, and hopefully all the constructions around us has been finished, we are really looking forward. Kind regards Mia @ Marketing department More 

Stockholm, Sweden
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 1, 2014

The whole area is just a big construction site. It´s noisy and it´s dirty. It´s almost impossible to find a parking space near the hotel and the ones you find is very expensive. +The breakfast is just wonderful.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Camilla H, Chef at BEST WESTERN Hotell Goteborg, responded to this review

Dear Anne, Thank you for taking the time to give us feedback after your stay here at our hotel. At the moment we have a lot of construction work here in Gothenburg and around the building, the city are planning to have a new tram line in this area. Due to this it can sometimes be difficult to find a... More 

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