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Clarion Hotel Plaza

Vastra Torggatan 2, Karlstad 65225, Sweden (Formerly Radisson SAS Plaza)
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Clarion Hotel Plaza
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Ranked #3 of 18 Hotels in Karlstad
A recent review
3 of 5 stars reviewed 3 days ago
Homevalley55 Stockholm, Sweden
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150 reviews from our community

Traveler rating
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    5
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stockholm, Sweden
Top Contributor
84 reviews 84 reviews
74 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Had a quite nice stay for one night in the middle of December 2014, in room 301. The room was large and modern, the bed very comfortable and the bathroom great. However, as the room was situated toward the railway track/-station just 50 meters away I was now and then disturbed by the noisy train traffic. The breakfast is served... More 

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Oslo, Norway
1 review
4 of 5 stars Reviewed 6 days ago NEW

Cosy hotel in the heart of Karlstad. Very good service by the receptionist. A young and pleasant lady who showed me to the room, carrying my heavy suitcase and helped me up the stairs to the top floor. The elevators were temporarily put out of operation. Very well done. A top restaurant Kitchen & Table, which I this time not... More 

Review collected in partnership with NordicChoiceHotels.com

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FredrikLeek, General Manager at Clarion Hotel Plaza, responded to this review

Hi Tor! I am very glad to hear you liked our hotel and that our receptionist gave you a service out of the normal. :-) Next time I hope you will have the time to try Kitchen & Table! You are very welcome back! Your sincerely, Fredrik More 

Shanghai, China
1 review
4 of 5 stars Reviewed 1 week ago

Clarion Hotel Plaza is transportation convenient, very close to railway station and very close to the main street, shopping mall. The Reception is very positive, taking care of the need of the guests with good manners.

Review collected in partnership with NordicChoiceHotels.com

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FredrikLeek, General Manager at Clarion Hotel Plaza, responded to this review

Hi Silje, Thanks for your comments here at Tripadvisor. I´m glad you liked our hotel but sad of the fact you didn´t like our restaurant. Regarding the beds there have been a construction error on these and we are changing them one by one... I hope to see you back at the hotel soon again! Best Regards, Fredrik More 

Central Norway, Norway
1 review
4 of 5 stars Reviewed 4 weeks ago

A nice, clean hotel. A very good breakfast. We did not like the hotel restaurant, but there are a lot of nice restaurants in walking distance from the hotel. If you want to sleep with the window open you can hear a lot of noise from the road outside. The beds are nice, but we got single beds that were... More 

Review collected in partnership with NordicChoiceHotels.com

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FredrikLeek, General Manager at Clarion Hotel Plaza, responded to this review

Hi Silje! I thank you for reviewing our hotel. I am sorry you didn´t like the restaurant. We have one of the top rated restaurants in the city at the hotel and I hope you will give us a new chance if you are coming back. I am glad though that you liked our staff since the staff is our... More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 of 5 stars Reviewed February 12, 2015

Spent 1 night here on a business trip. The service was great and the hotel looked nice and clean. You where also able to park inside on the other side of the road. The rooms looked like they've been updated recently. And the bed was super! Breakfast was also nice with allot to choose from.

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FredrikLeek, General Manager at Clarion Hotel Plaza, responded to this review

Hi Thomas! Thanks for your good review! I hope we will have the pleasure of having you at our hotel soon again. Our superb beds are waiting for you! :-) Best regards, Fredrik More 

Hanoi
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 11, 2015

The location is great, the food is very fine and the staff is perfect. Still I cannot rate this hotel with 5 stars because my room, and may be other rooms as well, had an issue: it was -8°C or -10°C outside as showed by mobile phone, and inside the room it was too hot even though I came from... More 

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FredrikLeek, General Manager at Clarion Hotel Plaza, responded to this review

Dear Vingrau, I thank you for writing a review about us here at Tripadvisor. I am especially glad that you mention my staff as being perfect! We are aiming to give the best and most passionate service in the business and according to your words we are on the right track. :-) I am sorry about the warmth in the... More 

Kristiansand, Norway
1 review
2 of 5 stars Reviewed December 22, 2014

Ok hotel but our room was terrible. Warm and bad ventilation, window facing indoor courtyard did not open for fire prevention reasons, temperature unable to be set down. Woke up with headache and nausea. We should have asked for another room but arrived late and were exhausted. Breakfirst was fine, but again, I feel the ventilation in the breakfirst hall... More 

Review collected in partnership with NordicChoiceHotels.com

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FredrikLeek, General Manager at Clarion Hotel Plaza, responded to this review

Dear "600perj", I thank you for taking time writing a review about our hotel. All comments are very important for us and we take in everything that´s written about us. I am sorry for the poor ventilation during your visit. After reading your comment we have had a firm here controlling the ventliation flow and they have made some adjustments.... More 

Kongsvinger, Norway
1 review
5 of 5 stars Reviewed October 12, 2014

As almost always in sweden it's great service and with a smile. :) Only thing to complain, is the shower on the room. Only covered by a little screen so the floor gets wet. Good location in the city:)

Review collected in partnership with NordicChoiceHotels.com

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FredrikLeek, General Manager at Clarion Hotel Plaza, responded to this review

Dear 347erikb, I thank you for your good review and that you were pleased with staying here at Clarion Hotel Plaza. SInce our newly done renovation some of the shower walls are a bit narrow and we are aware of this and we are investigating on how to proceed and make these better. It all comes down to lack of... More 

Skien
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 1, 2014

Fantasic location, fantastic rooms and very high service level from Jessica at the front desk. Very good breakfast with a lot of nice options like pancakes and waffles. The suites with double rain shower is amazing. We will be back soon :-)

Review collected in partnership with NordicChoiceHotels.com

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FredrikLeek, General Manager at Clarion Hotel Plaza, responded to this review

Dear Rune K, You make us very happy with your enthusiasm and your positive words! :-) I am very glad you enjoyed your stay with us and I´m especially glad of that you praised Jessica in the reception as my staff is our strongest asset! We hope we will see you here at Plaza soon again! Best Regards, Fredrik More 

Adelaide, Australia
Top Contributor
89 reviews 89 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed September 29, 2014

A brief stay as part of a tour group did not allow us enough time to fully appreciate this amazing hotel and its surrounds. Design aspect was very unique with its inside/outside dining area concept...very quirky. Bedding was very comfortable and we enjoyed being able to open the window to let in the fresh air during our very unseasonably hot... More 

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FredrikLeek, General Manager at Clarion Hotel Plaza, responded to this review

Dear "Penml", Thank you very much for your great review! I am happy you enjoyed your visit to Sweden, to Karlstad and to our hotel. We are pretty far from Australia but I would love to see you again here at Clarion Hotel Plaza in the future. Your sincerely, Fredrik More 

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