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Clarion Collection Bilan

Certificate of Excellence
Karlbergsgatan 3, Karlstad 652 24, Sweden
Hotel amenities
Clarion Collection Bilan
Best prices for: 1 room 1 guest
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Ranked #1 of 18 Hotels in Karlstad
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 weeks ago
723arildm Oslo, Norway
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182 Reviews from our TripAdvisor Community

Traveler rating
    99
    62
    12
    5
    4
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17
84
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oslo, Norway
1 review
4 of 5 stars Reviewed 2 weeks ago

Very nice stay with very good breakfast and "Kveldsmat". Special the "Kveldsmat" was very good and far as expected. The bed was no good, too small and soft for to people. Exiting with the old prison museum

Review collected in partnership with NordicChoiceHotels.com

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FredrikLeek, General Manager at Clarion Collection Bilan, responded to this review

Hi Arild! I am glad to hear you enjoyed our hotel and our evening dinner buffet. I am sad to hear though you didn´t fins our beds comfortable. It´s always difficult with bed as some prefer them hard and others soft. I hope we will see you back at Hotel Bilan soon again! Best regards, Fredrik More 

New Hampshire
Top Contributor
122 reviews 122 reviews
24 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel during recent trip to Karlstad on business. Smaller size hotel, quaint , good staff. Building has interesting history as it was a former prison. Did nice job converting it. You need to make a short stop in the basement for the museum about its former use. Found my stay quite nice. Room was good size. Enjoyed... More 

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FredrikLeek, General Manager at Clarion Collection Bilan, responded to this review

Dear "Lovingit T" I thank you for taking time writing a review about us. I hope to see you again here at Hotel Bilan and until then I wish you a lovely summer! Best regards, Fredrik More 

Safety Beach, Australia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 9, 2015

Second time my wife and I have had an extended stay at the Bilan, this time for 3 weeks. The staff were so friendly and helpful. Breakfast and dinner were excellent, the food was always fresh. The atmosphere is great largely due to the staff. Thoroughly recommend the Bilan and will definitely stay there the next time we visit Karlstad.

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FredrikLeek, General Manager at Clarion Collection Bilan, responded to this review

Hi again Scott! So nice to get a second review from you and that we could prove us better this time! :-) I know we are quite far from Australia but I hope we will have the pleasure of welcoming you back to us again one day! Best regards, Fredrik More 

Lysekil, Sweden
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 3, 2015

The hotel was a pleasant surprise. It is small and quite intimate with friendly service. The conversion from a former prison(!!) has been done very well, including an interesting museum in the basement featuring its previous function. The location near the city centre of Karlstad with on-site parking is convenient. The Löfbergs coffee roasting plant is not far away, with... More 

Review collected in partnership with NordicChoiceHotels.com

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FredrikLeek, General Manager at Clarion Collection Bilan, responded to this review

Hi David! I thank you for taking your time writing about us. I hope you will have a lovely summer and that you will return to us soon again! Best regards, Fredrik More 

Karlstad, Sweden
1 review
5 of 5 stars Reviewed March 12, 2015

A wonderful hotel, with good service and delicious food. The only negative thing is that wiifi is not free of charge. A big negative thing was that the bed was not together so sleeping together was very difficult :-(

Review collected in partnership with NordicChoiceHotels.com

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FredrikLeek, General Manager at Clarion Collection Bilan, responded to this review

Hi Lejla! I thank you for writing about us on Tripadvisor! When you return to us you will be pleased to know that our wifi is free of charge and that you can ask (when making the reservation) for a room with one large bed instead of two seperate ones. I hope you will have a lovely summer! /Fredrik More 

Safety Beach, Australia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 15, 2015

Location: central to town but also close to the train line. Parking: an included pass for the dash for the adjacent public parking - sometimes full on weekends. Room: 220 although a superior room was not big and it was difficult to stow the 3 suitcases necessary for our 20 weeks of travelling but we just managed. It would be... More 

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FredrikLeek, General Manager at Clarion Collection Bilan, responded to this review

Hi Scott! I thank you for your review hare at Tripadvisor! We had an urgent need for a kitchen renovation and even if we are happy to get it, I am sorry it affected your stay with us. If you come back, everything is finished and the building noise is gone. We are learning from all our reviews and we... More 

Diest, Belgium
1 review
4 of 5 stars Reviewed January 6, 2015

We really appreciate this hotel and our room : quiet, clean, modern, cosy. The breakfast was surprising : we found - next to eggs and bacon and bread - the quality things I love : fruits, dried fruits, nuts, seeds, soy yoghurt, oats milk, and so much more.... The evening meal lacked warm veggies, different veggies, especially in winter time.... More 

Review collected in partnership with NordicChoiceHotels.com

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FredrikLeek, General Manager at Clarion Collection Bilan, responded to this review

Hi TineElise! I thank you for taking time writing a review about us. :-) If you return to us again, please inform us ahead that you want more veggies and we will try our best to please you. :-) Have a lovely summer! Best regards, Fredrik More 

Oslo
1 review
4 of 5 stars Reviewed January 3, 2015

Excellent service, nice beds, ok meals, the room was kind of small being a superior room, but clean and tidy. A superb welcoming of my little dog, who got her own towel, dogshampoo, conditioner and dog treats:) just A few min walk to city center. We felt like home and felt we had great value for pur money.

Review collected in partnership with NordicChoiceHotels.com

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FredrikLeek, General Manager at Clarion Collection Bilan, responded to this review

Hi Camilla! Thank you for your review here at Tripadvisor! At Bilan we want everyone to be equally welcome - people and pets! :-) I hope you will return to us soon again! Best regards, Fredrik More 

karlstad
1 review
5 of 5 stars Reviewed December 16, 2014

Very good! I always uses this hotel when I visiting Karlsted for business and pleasure. The staff is always friendly and cares a lot. The atmosphere is always very nice and the evening Buffett very good.

Review collected in partnership with NordicChoiceHotels.com

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Caerphilly, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 12, 2014 via mobile

Stayed hear on a business trip to Karlstad. The hotel is well situated in the city centre and has a great history as a former person with a small museum and historic pictures all around the hotel even in your bathroom. The food is good and some evening meals included in the price.

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