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All 2 Laem Set hotels

Banburee Resort & Spa

4.0 of 5 Hotel   |   102/8 Moo 3, Laem Set Road, Namuang, Laem Set, Ko Samui 84140, Thailand
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Banburee Resort & Spa
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Ranked #2 of 2 Hotels in Laem Set
A recent review
3 of 5 stars Reviewed July 28, 2014
caroline b Darlington, United Kingdom
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58 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Darlington, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 28, 2014

We stayed here for 2 weeks in June 2014. We were upgraded to a deluxe villa immediately from a deluxe room by the hotel as we soon found out we were the only guests in the whole of the resort. The villa was superb and well maintained with excellent views. It was like having your own private desert island as... More

Was this review helpful? Yes 3
Lower Hutt, Wellington, New Zealand
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 24, 2014

We were sent to Banburee for revitalizing and restoring after 10 weeks of volunteer work. The luxury upgrade was an amazingly generous surprise. Thank you Banburee Hotel, Absolute Fantastic Travel Agency and Royal Thailand Embassy in New Zealand.

Was this review helpful? Yes 1
Bangkok, Krung Thep, Thailand
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 17, 2014

Great value for money. The rooms are nice and cleaned very well. When checking the bed linen etc everything was spotless as was the bathroom. The breakfast was brilliant and the hotel had a great swimming pool. We were very well looked after by the staff and can't wait to return to Koh Samui again next year

Was this review helpful? Yes 3
Alvin D, Manager at Banburee Resort & Spa, responded to this review

Dear Johnnifty, Thank you for your kind words regarding the service you received from our resort. As a result of guest feedback like yours, we have implemented some exemplary changes that would definitely delight our guests (e.g. treatment program, healthy homemade breakfast, homemade yogurt and jam intended for our restorative health concept piloting this year). I am glad to see... More

Calgary, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2014

We had a wonderful stay at the Banburee Resort & Spa thanks to the great staff. Gem, Aries and Mr. Alvin Dizon were just a few of the ones who helped us. They were so friendly and helpful from restaurant reservations, organizing our transportations or room changes, they willingly helped us with smiling faces. Our room was clean & spacious... More

Was this review helpful? Yes 2
Alvin D, General Manager at Banburee Resort & Spa, responded to this review

Dear Kampsmom, We'd like to express our sincerest gratitude for staying in our humble resort. We feel so elated with regards to your awesome comments over your pleasant stay , our accommodations and services were acceptable to you, whereas, met your expectations. Please let us know if there's any ways that we might make improvements in the accommodations and services... More

Mumbai (Bombay), India
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 27, 2014

We had booked this hotel for our stay in koh samui in July 2013. The hotel has both rooms and stand alone cottages and we stayed in the former. the rooms are all located in a two storey building in the resort which has steep stairs but no elevator, inconvenient for my mom as we were given floors on the... More

Was this review helpful? Yes 2
Alvin D, General Manager at Banburee Resort & Spa, responded to this review

Dear Yogesh, It was really a great pleasure to be acquainted with you during your stay with us. Thank you very much for your positive review and we are delighted to hear that you enjoyed your stay at Banburee Resort & Spa. We look forward to welcoming you back soon with better accommodations and services. Sincerely, Alvin G. Dizon General... More

NYC
Contributor
19 reviews 19 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed January 14, 2014

We were forced to stay here for 1 night due to our original hotel being overbooked. From the outside, the property looks very nice and taken care of but once you enter your room, you realize it has not been updated since the 80's. The rooms were relatively clean but I noticed the jacuzzi tub had hair still in it... More

Was this review helpful? Yes 2
Alvin D, General Manager at Banburee Resort & Spa, responded to this review

Dear JerzeHun, First of all, I sincerely apologize for the inconvenience you experienced over your stay in our resort. Regarding your concern about the room hasn't been updated, basically, we're preserving Thai architectural design, we love tradition but we're open to changes, this year we're renovating the rooms as we converting it into Restorative Health Resort. About the hair in... More

Doncas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 9, 2014 via mobile

Stayed for Christmas,staff very helpfull rooms lovely,all in all a great place to chill wind down.if you want things a bit more lively main resort only 10 minutes away in taxi,would stay again.the beach is lovely but don't expect to swim as the water is very shallow you have to walk a good 300mts to swim do not take your... More

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Alvin D, General Manager at Banburee Resort & Spa, responded to this review

Dear Jean S, Greetings from Banburee Resort and Spa! I'd like to extend my deepest gratitude for staying with us during Christmas Seasons. Your good feedback is very much appreciated and we promise we'll continue giving good service to our valued guests. On behalf of Banburee Resort & Spa, I'm looking forward to seeing you again in our humble resort.... More

Kuala Lumpur, Malaysia
Contributor
17 reviews 17 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 21, 2013

Stayed in this hotel for 5 nights. Please be sure of your reason of staying here. If u r interested in partying and the nightlife, this definitely not the place for you. However, if you want a quiet, relaxing holiday this is the place to be. Very nice and well maintained rooms with a jacuzzi in the bathroom. Towels are... More

Was this review helpful? Yes 2
Alvin D, General Manager at Banburee Resort & Spa, responded to this review

Dear Navin, It's with great pleasure having you at Banburee Resort and Spa. We're so grateful on your positive feedback over your stay with us. However, we also welcome your constructive feedback for us to improve and ensure quality service to our guests. You're most welcome here in our resort, we look forward to providing you a comfortable stay and... More

Holte, Denmark
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 27, 2013

Very quiet hotel in July! Nice rooms and very kind and smiling staff. Restaurant on site is acceptable but expensive. Pool was being refurbished and (due to low tide and shallow water)the sea was at some distance from the hotel. Used beaches and restaurants in Lamai in stead. Hotel shuttle bus can drive to to Lamai and Chaweng and fetch... More

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Frankfurt, Germany
Contributor
15 reviews 15 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 24, 2013

Made 2 consecutive bookings to run for 7 nights. So called resort and Spa. At no point during both bookings was I made aware that the pool was being dug up or renovated and not available. Great for weeks Spa vacation. No pool. Threadbare towels. No English spoken at reception and a bunch of grinning idiots as staff. Tired. Empty... More

Was this review helpful? Yes 4
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Additional Information about Banburee Resort & Spa

Address: 102/8 Moo 3, Laem Set Road, Namuang, Laem Set, Ko Samui 84140, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Laem Set
Price Range (Based on Average Rates): $
Hotel Class:4 star — Banburee Resort & Spa 4*
Number of rooms: 40
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Also Known As:
Banburee Resort And Spa
Banburee Hotel Laem Set
Banburee Hotel Surat Thani
Banburee Resort & Spa Ko Samui, Thailand

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