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BEST WESTERN City Hotel

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Kungsgatan 24, Orebro 70224, Sweden
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BEST WESTERN City Hotel
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67 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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Oregon
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 6, 2015

Stayed here during a business conference in a room on the 7th floor. The breakfast is very good - lots of choices. Location is central (about 8-10 minutes walk to the castle around 12-15 minutes to train/bus station) but quiet. A staff person even walked around the corner to help us read the sign at the bus stop about rerouting... More 

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Robert K, Front Desk at BEST WESTERN City Hotel, responded to this review
Google Translation

Tack för din vistelse här på Best Western City Hotel Örebro. Vår belägenhet är som skrivet mycket centralt och gör... More 

Annapolis, Maryland
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 20, 2015

We travel a lot, both as a family and individually for work. I would gladly recommend this hotel for people traveling alone for business. The hotel has a great location, it is nicely decorated, is very clean and the staff is very friendly and helpful. I would not, however, recommend this hotel for families traveling on vacation. The reason is... More 

Was this review helpful? Yes 1
Robert K, Front Desk at BEST WESTERN City Hotel, responded to this review

Thank you for your stay at Best Western City Hotel Örebro. We hope to see you soon again! Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. More 

Gothenburg
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 16, 2015

The location is perfect. 2 adults and 2 small children in the same room. Comfortable bed. Clean room. It was the first time that I saw that they have cleaned below the bed! They left a card that inform the guests about this! Clean but small bathroom with shower. The bed was double and big! Not enough space on the... More 

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Robert K, Front Desk at BEST WESTERN City Hotel, responded to this review

Thank you for your stay! ur satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope to see you soon again! More 

Copenhagen, Denmark
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed January 18, 2015

Checked in to this place in Sweded, rooms are surprisingly small. My corner room didn't even have a closet to hang the clothes. The curtains were made to fit another window, not that it matters this time of year but i can imagine coming in the summer where sun is up from 0400 morning !!! Breakfast buffet replay nice though

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Robert K, Front Desk at BEST WESTERN City Hotel, responded to this review
Google Translation

Tack för din vistelse! om man önskar ett större rum så rekommenderar jag att man bokar superior rummen som är... More 

Stockholm, Sweden
Level Contributor
69 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed December 8, 2014

This small hotel gave me a clean, light, tastefully furnished room for a (Swedish) reasonable rate. The staff were friendly and helpful. Coffee and tea available both in the lobby and in the room is not a standard in a Swedish hotel but it's much appreciated. The free wifi worked beautifully. The bed was comfortable. The shower was hot and... More 

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Robert K, Kundansvarig at BEST WESTERN City Hotel, responded to this review

We would like to thank you for your stay at Best Western City Hotel Örebro. We hope to see you soon again! More 

Houston, Texas
2 reviews
3 of 5 stars Reviewed October 16, 2014

This hotel is sort of transitioning right now. I first got a terrible trim where the shower flooded the bathroom and there was no soap/shampoo in the "machine". After a polite 'complaint', I was moved to one of the newly remodeled rooms, which was was quite comfortable. Mattress was an A. Pillows a C. Breakfast was an A+. Internet was... More 

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Robert K, Kundansvarig at BEST WESTERN City Hotel, responded to this review

I'm glad to hear that you liked the breakfast at our hotel! I also would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider... More 

Skien, Norway
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 26, 2014

This is either the perfect hotel for you or it could be the hotel form hell, it all depends what you are looking for. For me it was a brilliant little hotel with some cool and quirky solutions. The hotel is in the city center with the Salvation Army as their closest neighbor. If seeing bag ladies and an occasional... More 

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Robert K, Kundansvarig at BEST WESTERN City Hotel, responded to this review

Thank you for your recent stay at our property. We are so glad that you liked our hotel and all your nice comments about us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for... More 

Stavanger, Norway
Level Contributor
120 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed August 6, 2014

Kungsgatan is a long street and no 24 a bitt off the centre of Örebro. We were disappointed by the size of the room. Only one small window could be opened a little, no aircondition, but we got at fan which got us nicely through the night (very hot day). On the positive side the wi-fi was the best I... More 

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Robert K, Kundansvarig at BEST WESTERN City Hotel, responded to this review

Thank you for your stay at Best Western City Hotel Örebro. We are glad that you liked our breakfast! Some of our rooms are smaller. If you like a bigger room I recommend that you book a twinroom instead of a standard doubleroom. We hope to see you soon again! Jenny Karlsson Online Reputation BEST WESTERN City Hotel More 

Travelers are raving about these Orebro hotels

switzerland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 15, 2013

the Best Western City Hotel is right in the city of Örebro within walking distance of the city center with the castle etc. The room we stayed in was well looked after, absolutely clean and comfortable. There are wooden floors and no carpets - we really appreciated that.The only problem was the heat in the room. There is not air... More 

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Robert K, Manager at BEST WESTERN City Hotel, responded to this review

Thank you for your review. During this summer, we have made improvements on the ventilation system to better fight of the heat for the next season in 2014. The work was finished in Augusti of this year. If you decide to come back for another wisit during the summer of 2014, do not hesitate to contact med directly at robert@cityhotelorebro.se... More 

Stockholm
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 17, 2013

Very central hotel in old quarter but close to all amenities. Comfortable, well equipped rooms. Pleasant, friendly, efficient and really helpful staff on reception (stayed Sat 13th July but didn't catch the guy's name). Only slight drawback is absence of on-site restaurant/dining facilities but plenty places nearby to choose from and given adequate voucher for breakfast elsewhere. Recommend for base... More 

Was this review helpful? Yes
Robert K, Manager at BEST WESTERN City Hotel, responded to this review

Thank you for your review. As you describe we do not have a restaurant on site, although we co-operate with several restaurants nearby since we are so centrally located. Looking forward to se you as our guest sometimes soon again. Sincerely Robert Krantz, hotelmanager More 

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