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All 17 Orebro hotels

BEST WESTERN City Hotel

4.0 of 5 Hotel   |   Kungsgatan 24, Orebro 70224, Sweden
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54%
Ranked #6 of 17 Hotels in Orebro
A recent review
3 of 5 stars reviewed 3 weeks ago
llsandell Skien, Norway
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43 reviews from our community

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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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English first
Skien, Norway
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is either the perfect hotel for you or it could be the hotel form hell, it all depends what you are looking for. For me it was a brilliant little hotel with some cool and quirky solutions. The hotel is in the city center with the Salvation Army as their closest neighbor. If seeing bag ladies and an occasional... More

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Robert K, Kundansvarig at BEST WESTERN City Hotel, responded to this review

Thank you for your recent stay at our property. We are so glad that you liked our hotel and all your nice comments about us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for... More

Stavanger, Norway
Top Contributor
107 reviews 107 reviews
53 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed August 6, 2014

Kungsgatan is a long street and no 24 a bitt off the centre of Örebro. We were disappointed by the size of the room. Only one small window could be opened a little, no aircondition, but we got at fan which got us nicely through the night (very hot day). On the positive side the wi-fi was the best I... More

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Robert K, Kundansvarig at BEST WESTERN City Hotel, responded to this review

Thank you for your stay at Best Western City Hotel Örebro. We are glad that you liked our breakfast! Some of our rooms are smaller. If you like a bigger room I recommend that you book a twinroom instead of a standard doubleroom. We hope to see you soon again! Jenny Karlsson Online Reputation BEST WESTERN City Hotel More

switzerland
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 15, 2013

the Best Western City Hotel is right in the city of Örebro within walking distance of the city center with the castle etc. The room we stayed in was well looked after, absolutely clean and comfortable. There are wooden floors and no carpets - we really appreciated that.The only problem was the heat in the room. There is not air... More

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Robert K, Manager at BEST WESTERN City Hotel, responded to this review

Thank you for your review. During this summer, we have made improvements on the ventilation system to better fight of the heat for the next season in 2014. The work was finished in Augusti of this year. If you decide to come back for another wisit during the summer of 2014, do not hesitate to contact med directly at robert@cityhotelorebro.se... More

Stockholm
Contributor
17 reviews 17 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 17, 2013

Very central hotel in old quarter but close to all amenities. Comfortable, well equipped rooms. Pleasant, friendly, efficient and really helpful staff on reception (stayed Sat 13th July but didn't catch the guy's name). Only slight drawback is absence of on-site restaurant/dining facilities but plenty places nearby to choose from and given adequate voucher for breakfast elsewhere. Recommend for base... More

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Robert K, Manager at BEST WESTERN City Hotel, responded to this review

Thank you for your review. As you describe we do not have a restaurant on site, although we co-operate with several restaurants nearby since we are so centrally located. Looking forward to se you as our guest sometimes soon again. Sincerely Robert Krantz, hotelmanager More

Stockholm, Sweden
Top Contributor
124 reviews 124 reviews
38 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed June 21, 2013

A very reasonably priced hotel right at the city centre! Modern in decor, neat and clean. I used a room with single bed and found the room very small. The bed was not very comfortable and had difficulties sleeping (usually I am a good sleeper and can sleep any where!). Also found the room exceptionally warm, which is not very... More

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Robert K, Manager at BEST WESTERN City Hotel, responded to this review

Dear AnooPV Im sorry for my late response. During the summer of 2013 we made improvements of our ventilation system that was finished by late august to better fight off the heat during the summer season. Im sorry to hear that you did not find our beds comfortable. Hopefully you travel to Örebro sometimes soon again, and then we will... More

Belfast
Contributor
17 reviews 17 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 13, 2013

I had an afternoon flight from Stockholm Vesteras airport and wanted to stay somewhere relatively close the night before. The hotel was in a perfect city centre location with parking beside the hotel. Free wifi and the room was small but had a large bed and very comfortable. Not expensive either at around £50 for the night. Only complaint would... More

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Robert K, Manager at BEST WESTERN City Hotel, responded to this review

Dear LsdWilson. Im sorry for my late response to Your review. Im glad to inform you that during this summer of 2013 we´ve made improvements on our ventilation to better stand off the heat during hot summers in the future. The renovations of the system was taken into work during late Augusti this year, and we are looking forward to... More

Conakry, Guinea
Top Contributor
73 reviews 73 reviews
61 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed June 9, 2013

A decent hotel situated in downtown Orebro. Covered parking available right beside the hotel. Entrance to hotel not that well marked especially if you park first or follow your GPS unit to the hotel. Location is great if you want to see the core of the city. Easy walk to most restaurants and historic sites. Lobby a bit on the... More

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Robert K, Manager at BEST WESTERN City Hotel, responded to this review

Dear Agforguy! Thanks for your response and feedback here on Tripadvisor. I do apologize for the later response on our part. Im the new manager for the hotel and it took me some time to be able to respond on your review. I wish you most welcome back to our hotel. Sincerely Robert Krantz, hotelmanager More

Contributor
19 reviews 19 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 28, 2012 via mobile

Stayed for a few days. Very friendly, professional staff, free use of well-tuned bikes, great buffet breakfast included. I would stay here again. Room was small but very clean with good fridge, safe, etc. Well thought-out room.

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Pernilla E, Manager at BEST WESTERN City Hotel, responded to this review
Google Translation

Hej! Tack så mycket för den trevliga responsen. Du är varmt välkommen tillbaka till oss. More

Brereton, UK
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed October 2, 2012

The young man on the reception was friendly and helpful, within the limitations of the hotel. The fish-tank was a pleasant addition, It was nice to see that the fish in it were healthy, and their tank was obviouly well taken care of and clean. I walked into my room, 624, and was amazed at how small it was. It... More

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Pernilla E, Manager at BEST WESTERN City Hotel, responded to this review

Dear Sir, I´m Sorry that you didnt had a pleasent stay at our hotel. During a few months we are renovating the hotel. You are very welcome to visit us again. Best Regards, More

Stockholm, Sweden
Top Contributor
71 reviews 71 reviews
62 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed October 2, 2012

The exterior of the hotel is very dull, and the reception area ordinary. However, the room is rather cozy. It seems to be rather newly renovated with utilitarian furniture and bathroom. The hard wooden floor is nice as well. The room (#615) is very small (narrow!) indeed: The length approx 6,00 m (19,7 feet) x the width only 2,20 m... More

Was this review helpful? Yes
Pernilla E, Manager at BEST WESTERN City Hotel, responded to this review

Dear Sir, Thank you for taking the time to give us your comments. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your loyalty to our... More

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Additional Information about BEST WESTERN City Hotel

Address: Kungsgatan 24, Orebro 70224, Sweden
Phone Number:
Location: Sweden > Orebro County > Orebro
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN City Hotel 4*
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