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BEST WESTERN City Hotel

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Kungsgatan 24, Orebro 70224, Sweden
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BEST WESTERN City Hotel
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64 Reviews from our TripAdvisor Community

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Traveler rating
    3
    34
    19
    6
    2
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15
4
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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    (18)
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Annapolis, Maryland
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 20, 2015

We travel a lot, both as a family and individually for work. I would gladly recommend this hotel for people traveling alone for business. The hotel has a great location, it is nicely decorated, is very clean and the staff is very friendly and helpful. I would not, however, recommend this hotel for families traveling on vacation. The reason is... More 

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Robert K, Front Desk at BEST WESTERN City Hotel, responded to this review

Thank you for your stay at Best Western City Hotel Örebro. We hope to see you soon again! Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. More 

Gothenburg
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 16, 2015

The location is perfect. 2 adults and 2 small children in the same room. Comfortable bed. Clean room. It was the first time that I saw that they have cleaned below the bed! They left a card that inform the guests about this! Clean but small bathroom with shower. The bed was double and big! Not enough space on the... More 

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Robert K, Front Desk at BEST WESTERN City Hotel, responded to this review

Thank you for your stay! ur satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope to see you soon again! More 

Copenhagen, Denmark
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 18, 2015

Checked in to this place in Sweded, rooms are surprisingly small. My corner room didn't even have a closet to hang the clothes. The curtains were made to fit another window, not that it matters this time of year but i can imagine coming in the summer where sun is up from 0400 morning !!! Breakfast buffet replay nice though

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Robert K, Front Desk at BEST WESTERN City Hotel, responded to this review
Google Translation

Tack för din vistelse! om man önskar ett större rum så rekommenderar jag att man bokar superior rummen som är... More 

Stockholm, Sweden
Top Contributor
56 reviews 56 reviews
37 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 8, 2014

This small hotel gave me a clean, light, tastefully furnished room for a (Swedish) reasonable rate. The staff were friendly and helpful. Coffee and tea available both in the lobby and in the room is not a standard in a Swedish hotel but it's much appreciated. The free wifi worked beautifully. The bed was comfortable. The shower was hot and... More 

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Robert K, Kundansvarig at BEST WESTERN City Hotel, responded to this review

We would like to thank you for your stay at Best Western City Hotel Örebro. We hope to see you soon again! More 

Houston, Texas
2 reviews
3 of 5 stars Reviewed October 16, 2014

This hotel is sort of transitioning right now. I first got a terrible trim where the shower flooded the bathroom and there was no soap/shampoo in the "machine". After a polite 'complaint', I was moved to one of the newly remodeled rooms, which was was quite comfortable. Mattress was an A. Pillows a C. Breakfast was an A+. Internet was... More 

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Robert K, Kundansvarig at BEST WESTERN City Hotel, responded to this review

I'm glad to hear that you liked the breakfast at our hotel! I also would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider... More 

Skien, Norway
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 26, 2014

This is either the perfect hotel for you or it could be the hotel form hell, it all depends what you are looking for. For me it was a brilliant little hotel with some cool and quirky solutions. The hotel is in the city center with the Salvation Army as their closest neighbor. If seeing bag ladies and an occasional... More 

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Robert K, Kundansvarig at BEST WESTERN City Hotel, responded to this review

Thank you for your recent stay at our property. We are so glad that you liked our hotel and all your nice comments about us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for... More 

Stavanger, Norway
Top Contributor
110 reviews 110 reviews
54 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed August 6, 2014

Kungsgatan is a long street and no 24 a bitt off the centre of Örebro. We were disappointed by the size of the room. Only one small window could be opened a little, no aircondition, but we got at fan which got us nicely through the night (very hot day). On the positive side the wi-fi was the best I... More 

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Robert K, Kundansvarig at BEST WESTERN City Hotel, responded to this review

Thank you for your stay at Best Western City Hotel Örebro. We are glad that you liked our breakfast! Some of our rooms are smaller. If you like a bigger room I recommend that you book a twinroom instead of a standard doubleroom. We hope to see you soon again! Jenny Karlsson Online Reputation BEST WESTERN City Hotel More 

Travelers are raving about these Orebro hotels

switzerland
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 15, 2013

the Best Western City Hotel is right in the city of Örebro within walking distance of the city center with the castle etc. The room we stayed in was well looked after, absolutely clean and comfortable. There are wooden floors and no carpets - we really appreciated that.The only problem was the heat in the room. There is not air... More 

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Robert K, Manager at BEST WESTERN City Hotel, responded to this review

Thank you for your review. During this summer, we have made improvements on the ventilation system to better fight of the heat for the next season in 2014. The work was finished in Augusti of this year. If you decide to come back for another wisit during the summer of 2014, do not hesitate to contact med directly at robert@cityhotelorebro.se... More 

Stockholm
Contributor
17 reviews 17 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 17, 2013

Very central hotel in old quarter but close to all amenities. Comfortable, well equipped rooms. Pleasant, friendly, efficient and really helpful staff on reception (stayed Sat 13th July but didn't catch the guy's name). Only slight drawback is absence of on-site restaurant/dining facilities but plenty places nearby to choose from and given adequate voucher for breakfast elsewhere. Recommend for base... More 

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Robert K, Manager at BEST WESTERN City Hotel, responded to this review

Thank you for your review. As you describe we do not have a restaurant on site, although we co-operate with several restaurants nearby since we are so centrally located. Looking forward to se you as our guest sometimes soon again. Sincerely Robert Krantz, hotelmanager More 

Stockholm, Sweden
Top Contributor
181 reviews 181 reviews
60 hotel reviews
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed June 21, 2013

A very reasonably priced hotel right at the city centre! Modern in decor, neat and clean. I used a room with single bed and found the room very small. The bed was not very comfortable and had difficulties sleeping (usually I am a good sleeper and can sleep any where!). Also found the room exceptionally warm, which is not very... More 

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Robert K, Manager at BEST WESTERN City Hotel, responded to this review

Dear AnooPV Im sorry for my late response. During the summer of 2013 we made improvements of our ventilation system that was finished by late august to better fight off the heat during the summer season. Im sorry to hear that you did not find our beds comfortable. Hopefully you travel to Örebro sometimes soon again, and then we will... More 

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