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Sheraton Stockholm Hotel


Sheraton Stockholm Hotel
Hotel class 5 of 5
Tegelbacken 6, Stockholm 101 23, Sweden
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Traveler Reviews

81% Recommend
4.0 of 5 stars 308 reviews
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By trip type
All (308)
[ Date ] [ Rating ]
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4 of 5 stars
phreee1 6 contributions
london
Jul 7, 2009 | Trip type: Couples New

We arrived early (via red-eye flight from U.S.) and the hotel rushed to get a room ready for us before the normal check-in time. We went out for lunch, they held our bags, and the room was ready when we returned. The staff is very friendly and accommodating. The room had a fantastic view and amenities - the bed (king... more

Management response from
SheratonStockholm, General Manager

Dear Guest, I am happy to hear that you had a good stay with us here at the Sheraton Stockholm Hotel – It is true that our hotel is situated on a perfect spot in the city – near to public transport services and the interesting sites worth seeing. Thank you for sharing your thoughts off our staff and I...

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5 of 5 stars
DukeMiami 2 contributions
Miami
Jul 6, 2009 | Trip type: Friends getaway

This is a great hotel. The staff are among the most friendly I have ever encountered. The rooms are very comfortable (although European air conditioning is not the same). The bar staff is exceptional and the concierges know where everything is. Food is very good and the location very central. more

Management response from
SheratonStockholm, General Manager

Dear Guest, Thank you very much for taking the time to letting us know how your stay in June 2009 was. We take great pride in offering our guest top class service – and I am delighted that you found our staff to be the most friendly you have ever encountered. Feedback is extremely important and we always follow up...

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5 of 5 stars
Alec 5 contributions
Los Angeles
Jul 1, 2009 | Trip type: Couples

I really enjoyed this hotel for its location (close to train station, City Hall, Gamla Stan (old city), Drottingholm Palace boats, and just about any other place), and for the excellent room and the very helpful and friendly staff throughout. The room was large and very comfortable with 4 pillows on each of the beds, which were great for sleeping.... more

Management response from
SheratonStockholm, General Manager

Dear Guest, Thank you very much – I really enjoy reading the detailed description and comments, which you have been so kind to write about our hotel. It is simply great to hear how well acquainted you got with our services here at the Sheraton Stockholm Hotel, as well as with the beautiful Stockholm area. As you mention, the hotel...

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5 of 5 stars
AryaColumbus 1 contribution
Columbus
Jun 29, 2009 | Trip type: Couples
1/1 found this review helpful

Strengths: (i) fabulous staff starting with the classy GM and the very creative (top-notch) head chef who took care of umpteen diet restrictions, (ii) location to the station, plus the room had a great view, (iii) attempt by all to make sure guests feel relaxed and welcome, (iv) no nitpicking of dollars/cents (e.g., access to web) with the emphasis squarely... more

Management response from
SheratonStockholm, General Manager

Dear Arya, What else can I say; but a big thank you - and - thank you again! It has been a true pleasure to have you and your wife staying with us and I am glad that your expectations were more than fulfilled. It is indeed exciting to be part of the team here at the Sheraton Stockholm Hotel...

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3 of 5 stars
dal-n-lana 64 contributions
Troy, Michigan
Jun 25, 2009 | Trip type: Couples
1/1 found this review helpful

LOCATION: Good location, just steps from Gamla Stan. Most other places can also be reached by foot. It's a great city to walk because of all the waterfront. ROOM: Room was average. Expected a little more because it was newly renovated, but seems more like patch-up. We got an upgrade for being SPG Gold. Awesome view of Gamla Stan. STAFF:... more

Management response from
SheratonStockholm, General Manager

Dear Guest, Many thanks for taking the time to comment on your stay here with us – we are always grateful for valuable feedback. I am happy to read that you in general found your stay back in August 2007 to be good, however sad to hear that you were not completely happy. As you mention, it was in 2007...

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5 of 5 stars
SydneyMillie 3 contributions
Sydney
Jun 19, 2009 | Trip type: Family

We had a room overlooking Gamla Stan which definitely recommend - the location was really convenient yet peaceful and all the time there we walked everywhere. It is only about 5 minutes walk from the Arlanda Express train station too. We stayed with our 2 year old and the room was plenty big enough for us, the portacot and books... more

Management response from
SheratonStockholm, General Manager

Dear Guest, Thank you for letting us know that you had a good and convenient stay here at the Sheraton Stockholm Hotel. I have shared your great feedback with everyone, and especially the breakfast & kitchen team is happy to hear that the breakfast buffet was the best you have had in a long time. It means a lot to...

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4 of 5 stars
prospero1b 84 contributions
North Wales, UK
Jun 18, 2009 | Trip type: Business

Spent one night at the Sheraton on business. This is a large modern hotel on the edge of the commercial district, near the railway station and within easy walking distance of the royal palace and the old town. Check-in was very easy and pleasant, with welcoming staff. Room was a good size with a king-size bed. Good desk area. Bathroom... more

Management response from
SheratonStockholm, General Manager

Dear Guest, Thank you for recommending us, the Sheraton Stockholm Hotel to your colleagues and friends – great to hear! Also, it is great to read that your visit was pleasant, breakfast good and you felt welcomed and well taken care of by the Stockholm team. It is always warming to take part of such great feedback and please feel...

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5 of 5 stars
jayseetoo 20 contributions
Scotland
Jun 17, 2009

I stayed at the Sheraton Stockholm with my daughter for a weekend break. We flew Ryanair to Skavska airport which is an 80 minute bus journey from Stockholm but the bus station is a 5 minute walk to the hotel - which was a nice surprise. So after an easier journey than expected we were checked in by a very... more

Management response from
SheratonStockholm, General Manager

Dear Guest, Great to hear that you had a lovely weekend break here at the Sheraton Stockholm Hotel, although the weather was not too good. You never know what the summer will bring before it actually enters. The temperature varies a lot and it is just not predictable. But, when the wonderful summer sun decides to come out, I can...

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4 of 5 stars
dave820 18 contributions
Kauai
Jun 12, 2009 | Trip type: Couples
1/1 found this review helpful

The Sheraton met most of our expectations though at a price a bit above value IMO. Our only real complaint was the pre-occupancy cleaning was a bit slapdash. Hair and a used ear bud were on the bathroom floor though otherwise the room appeared clean. The beds were very comfortable and the baths were well appointed. The rooms are fairly... more

Management response from
SheratonStockholm, General Manager

Dear Guest, Thank for taking the time to provide us with your feedback – I am glad that you had a good visit, although I get very concerned to hear of the cleaning in the room were you stayed. I apologize that the room had not been properly checked before your arrival and have alerted our housekeeping department to follow...

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5 of 5 stars
rudica 6 contributions
Bucharest, Romania
Jun 11, 2009 | Trip type: Business

Nice place to stay for business because of the great location at walking distance from all hot spots of the city.Great service, excellent breakfast, I will come back!!! more

Management response from
SheratonStockholm, General Manager

Dear Guest – How nice that you took the time to send your great feedback to TripAdvisor - this inspriing web based tool for travelers. I and my team sincerely appreciate your nice words and hope you will have an opportunity to come back to our fantastic city. Until then we wish you all the best! Warm regards, Paul Peters...

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Sheraton Stockholm Hotel Also Known As

Address: Tegelbacken 6, Stockholm 101 23, Sweden
Stockholm Hotels Sheraton Stockholm Hotel
4.0/5.0
308