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All 160 Stockholm hotels

Metro Hotel

3.0 of 5 Hotel   |   Vretensborgsvagen 14 | Hagersten, Stockholm 126 30, Sweden (Formerly Metro Hotel)
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Ranked #146 of 160 hotels in Stockholm
  • Overview
  • Reviews (60)
  • Photos (19)
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60 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    2.5 of 5 stars
  • Location
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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  • English first
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English first
Nottingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 12, 2014

I'm not sure why this Hotel has had such bad reviews. I have stayed here for 5 nights for ~SEK2000 (£200), including breakfast, which is about the price of 1 night in an average hotel in town. It's a little out of the way ~5 minutes walk from the nearest metro and ~10 minutes walk from the train. My room... More

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 14, 2014

This hotel is quite cheap for Stockholm - we paid about 580 SEK for a triple, per night. It's only about 10-15 minutes by t-baba to central city, and about a five minute walk from the station, which has a few restaurants, shops, and a supermarket. The area is very industrial and the walk is slightly dodgy, through a couple... More

Was this review helpful? Yes 1
Warsaw, Poland
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 18, 2014

When You book a room here You dont exactly know if they not cancel your booking and tell you that was a "price mistake". Dont sleep here, They cancel reservations without a reason! I am very disappointed with this hotel.

Was this review helpful? Yes 1
Aarhus, Denmark
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 1, 2013

I have stayed at hostels and cheap hotels much better than the Metro Hotel. - First of all the hotel promises too much: 1) On hotels.com it was announced that it was possible to borrow a fridge and a microwave oven to your room. In my reservation I wrote that I would like to use this service, but first on... More

Was this review helpful? Yes 3
Stromstad, Sweden
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 10, 2013

Worst Hotel Customer Service Experience I have ever had. After working at a hotel in Vancouver Canada, I was shocked and disappointed at the level of customer service I received at this establishment. We had an issue with parking and when I called to try and have it resolved, I was met with the coldest and rudest service I have... More

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Oulu, Finland
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 8, 2013

Arrived at night (around 11.30) after a long trip. Already informed about late arrival as the hotel requested. However, the reception said that there is only one room appears in the booking which should be two. Took about 20-30 mins to find out the missing reservation from their system. Although I have reserved one standard double room and one standard... More

Was this review helpful? Yes 2
MetroManagement, Manager at Metro Hotel, responded to this review

Thank you for taking your time writing a review about us. We appreciate all feedback and use this information to become a better hotel. We apologize for your experience when visiting Metro Hotel. More

Lugano, Switzerland
Senior Reviewer
8 reviews 8 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed May 1, 2013 via mobile

We spent one weekend here in June 2011 and we are still disgusted by the facilities and the lack of professionalism of the entire staff. We booked two double rooms but only one was available when we arrived. Two friends were then given a sort of room at the ground floor with no toilet, while we were offered a room... More

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Seattle, Washington
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 8, 2012

This "3 Star" hotel is a joke on unsuspecting travelers and a joke on Sweden! It is just a warehouse building and the "reception" was a table amidst stacked boxes in a garage like room with a small name plate on the table which read "Reception." It is a 15-20 minute walk from the train station, through deserted neighborhoods and... More

Was this review helpful? Yes 4
Tallinn, Estonia
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 23, 2012

I am not sure as if it was due to renovation or not, but the time I visited, the "reception" was what I cannot even comment. It was just some old table in the hall. The room was clean, but a lot smaller than I expected. As it is in some kind of industrial area (warehouses?) you might wanna consider... More

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Kolkata (Calcutta), India
Senior Contributor
45 reviews 45 reviews
44 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 17, 2012

The neighborhood was not comfortable to move around in --very far off from the city centre --breakfast just about OK --rooms small for the doubles ---hotel in bad condition --repairing going on --lift looked century old ---reception not there --makeshift arrangement ---railway station to hotel walk being through two tunnels was scary although there were no untoward incidents ---however, given... More

Was this review helpful? Yes 1
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Additional Information about Metro Hotel

Address: Vretensborgsvagen 14 | Hagersten, Stockholm 126 30, Sweden (Formerly Metro Hotel)
Location: Sweden > Stockholm
Price Range (Based on Average Rates): $
Hotel Class:3 star — Metro Hotel 3*
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Also Known As:
Vastberga Hotel Stockholm

19 photos of this hotel

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Hotel & grounds (1)
Dining (2)
Room/suite (11)
Bathroom (5)


Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#146 On the Beach Hotel in Stockholm
Hotel Class
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