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BEST WESTERN Kom Hotel Stockholm

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Dobelnsgatan 17, Stockholm 111 40, Sweden
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BEST WESTERN Kom Hotel Stockholm
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BEST WESTERN Kom Hotel Stockholm
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455 reviews from our community

Traveler rating
    81
    246
    103
    17
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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Turku, Finland
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had a pleasant stay at this hotel for 3 nights. My room, the hallways, the lobby and the breakfast room were all very tidy. I stayed in a single room and the room was just big enough for one person. The room had a small fridge, a safe and a big tv. The service at the front desk was... More 

Was this review helpful? Yes
MinnaPykalamaki, Kundansvarig at BEST WESTERN Kom Hotel Stockholm, responded to this review

Dear guest Thank you for taking the time to write a review. Wish you welcome to us in the future. Best regards Minna More 

1 review
3 of 5 stars Reviewed 3 weeks ago

Pleasant enough room. Overlooking quiet courtyard. Very warm! Staff on reception pleasant and helpful. I liked the free tea service in the lobby. I was put off by the rough sleepers on the pavement within 10 yards of the hotel entrance. Room had a safe but needed batteries. TV remote also needed fixing

Was this review helpful? Yes
MinnaPykalamaki, Kundansvarig at BEST WESTERN Kom Hotel Stockholm, responded to this review

Dear guest Thank you for taking the time to write a review. Wish you very welcome back to us. Best regards Minna More 

2 reviews
1 of 5 stars Reviewed 5 weeks ago

Disapointed to have found a big brown tick on my bed... I asked for a room change, caught the tick with a glass and paper and brought it to the front desk. The front desk agent did not know what a tick was and even told me "it's probably lice". Overall the hotel helped me by getting me to another... More 

Was this review helpful? Yes
TorbjornBrown, General Manager at BEST WESTERN Kom Hotel Stockholm, responded to this review

Dear Guest. Thank You for taking the time to review our hotel. I am truly sorry for Your inconvenience regarding the bug in Your room. Unfortunately, these things happen to hotels all over the world. Insects and bugs get carried by travellers and infest rooms occationally. This is a nuisance for the entire industry. I can assure You that we... More 

Senior Contributor
26 reviews 26 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 3, 2015

Typical best western chain. Close to shopping and crowded area. Very nice room and breakfast. Just walk far to Tivoli.The only missing thing is there is no safe in the rooms.price and quality balance is sufficient.will choose the next time again

Was this review helpful? Yes
MinnaPykalamaki, Kundansvarig at BEST WESTERN Kom Hotel Stockholm, responded to this review

Thank you for your review and wish you welcome back. Best regards Minna Pykälämäki More 

London, United Kingdom
Contributor
13 reviews 13 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 19, 2015 via mobile

Booked this hotel through Secret Hotels on Expedia. The room 65 was very small and had too much furniture in it so there was hardly any room to move let alone keep a suitcase in. The cupboards didn't go in too wide and so two suitcases had to sit on the side table and on the floor in the way... More 

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MinnaPykalamaki, Informationsansvarig at BEST WESTERN Kom Hotel Stockholm, responded to this review

Dear guest Thank you for taking the time to write a review. I have sent your comments forward to the manager for action. Sorry if your stay had not the quality we strive for. We do have several newly renovated rooms also with king size bed if you change your mind and like to return. Thanks again for your time!... More 

Fribourg, Switzerland
Contributor
16 reviews 16 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 3, 2015

We booked a triple room for three. The reception was on top. We were warmly welcomed and for all our requests we get advices, answer and useful tips. So thanks for this great service. The Wifi was available in the whole hotel and free. The rooms are cleaned and big enough. You get the best quality for the price paid.... More 

Was this review helpful? Yes
MinnaPykalamaki, Kundansvarig at BEST WESTERN Kom Hotel Stockholm, responded to this review

Thank you for your nice review and wish you welcome back to us. Best regards Minna More 

Top Contributor
61 reviews 61 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 31, 2015

I was here on business and arrived late. The interaction with the receptionist was a bit cumbersome but we finally got everything sorted. Asking for a place to go have dinner seemed like a surprise question, but we finally got a restaurant sorted too. The room is cramped but clean. The street noise was pretty loud, but luckily there doesn't... More 

Was this review helpful? Yes 1
MinnaPykalamaki, Revenue manager at BEST WESTERN Kom Hotel Stockholm, responded to this review

Dear guest Thank you for writing this nice review and wish you very welcome back. Best regards Minna Pykälämäki More 

London, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 27, 2015

I booked this hotel through laterooms.com so I'm not sure how much the original room would have costed, but locationwise it was perfect for me, with easy access to public transport and a 15 min walk to Gamla Stan. The breakfast buffet had a wide selection of foods catering to a lot of tastes, from waffles through pickled herrings to... More 

Was this review helpful? Yes 2
MinnaPykalamaki, Revenue manager at BEST WESTERN Kom Hotel Stockholm, responded to this review

Thank you for taking time to write your nice review. Wish you welcome back to us. Best regards Minna Pykälämäki More 

Baku, Azerbaijan
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 27, 2015

It was first hotel which has acquainted us with Stockholm. Room was clean and fresh, drinking water in the tap :-). Exccelent breakfast as usual in Sweden. Good location not far from city center and Centralen. Staff was very polite.

Was this review helpful? Yes 2
MinnaPykalamaki, Revenue Manager at BEST WESTERN Kom Hotel Stockholm, responded to this review

Dear guest Thank you for taking the time to write a review. Wish you welcome back to us in the future. Best regards MInna Pykälämäki More 

Frankfurt, Germany
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 25, 2015

We stayed at your hotel for 3 nights in a double room and nearly everything was very well. Many thanks for your friendly and perfect service to the two front-desk-ladies (early-shift 2015-01-22 and 2015-01-23)...well done! We spent 4 days in stockholm and your employees made it very easy to us to do everything in the city we wanted to. The... More 

Was this review helpful? Yes 2
MinnaPykalamaki, Revenue manager at BEST WESTERN Kom Hotel Stockholm, responded to this review

Dear guest Thank you for taking the time to write this very nice and helpful review. We will forward your comments forward for action. Wish you very welcome to us in the future. By the way, we only have one room without window. Best regards Minna Pykälämäki More 

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