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Scandic Sergel Plaza

Brunkebergstorg 9 | Box 16411, Stockholm 10327, Sweden
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Scandic Sergel Plaza
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Ranked #84 of 158 Hotels in Stockholm
A recent review
4 of 5 stars reviewed 5 days ago
Bertell Mariehamn, Finland
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759 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mariehamn, Finland
Level Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The location on a quiet corner very central in Stockholm is very good. It is right behind Kulturhuset, which is a tall building that takes away most of the city noise, and the small streets around the hotel is not having much traffic. We had a room towards the inner garden which made it even more quiet. The rooms are... More 

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SergelPlaza, Guest Relations Manager at Scandic Sergel Plaza, responded to this review

Dear Bertell, thank you so much for taking the time to give us your kind review. I am so glad to hear that you enjoyed your stay with us! I want to take the opportunity to inform you that we will renovate the hotel during 2016, at the end of November this year our last guests are checking out from... More 

Derbyshire, United Kingdom
Level Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is located in central Stockholm only a short from Stockholm's central station. A very imposing entrance and "individual" art work in the bedroom which was comfortable but very beige. Reception staff were very efficient and polite. Breakfast was buffet style, typical good quality that I expect from a Swedish hotel. Very little city noise intrusion. Probably recommend this... More 

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SergelPlaza, Guest Relations Manager at Scandic Sergel Plaza, responded to this review

Dear Veteran75 What a witty review. Thank you for the kind words and I can only agree on the Beige comment. I wish you an exciting vacation and hope to see you again. Sincerely Helen de Boer Guest Relations Manager More 

Fort Pierce, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is centrally located near an underground mall and an easy walk to Gamla Stan (Old Town). The hotel staff were very friendly and helpful. They even printed out our airline boarding passes and arranged a fairly reasonable taxi for the airport. Their breakfast buffet was excellent. The bedroom was somewhat Spartan but adequate.

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SergelPlaza, Guest Relations Manager at Scandic Sergel Plaza, responded to this review

Dear Itchytotravle This is good news to read that our staff took such good care of your needs and made you feel welcome! I will be sure to share this with my wonderful colleagues. I hope you had a continued fantastic trip! Regards Helen de Boer Guest Relations Manager More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is a little outdated, rooms would need some renovation. We stayed in a bigger room with a family of 2adults and 2kids (1year old, 2year old). With the sofa bed open and a baby crib the room was crambed. The location is perfect, Sergel plaza and shopping malls are just outside the hotel. The hotel is not expensive... More 

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SergelPlaza, Guest Relations Manager at Scandic Sergel Plaza, responded to this review

Dear ElinaRev Good to hear you enjoyed the breakfast and that service was friendly. I think you would have been better off in a room with an extra bed and crib instead of a sofa bed and crib. I can understand that although our rooms are quiet large it must have been a bit cramped. Next time don't hesitate to... More 

St. Petersburg, Russia
1 review
2 of 5 stars Reviewed 3 weeks ago

Durty rooms (flacks and hairs on the bedroom), very old furniture. We didn't recognize why the prise for one night is so high. It's very sad that such a well-known hotel network showed us such a low quality.

Review collected in partnership with ScandicHotels.com

Was this review helpful? Yes
SergelPlaza, Guest Relations Manager at Scandic Sergel Plaza, responded to this review

Dear 504dmitrys My apologies that your stay was not up to par. In comparison our rates are very reasonable as our rooms are slightly old. I am wondering if you purchased the room directly or via a third party which may have increased the room rate. You will most likely find the best rates directly with the hotel on their... More 

Travelers are raving about these Stockholm hotels

Västerås
1 review
4 of 5 stars Reviewed 3 weeks ago

A very nice hotel behind the House of Culture right in the city centre. Close to shopping, the royal castle, Old town etc. And close to the Metro of course. My favourite hotel in Stockholm for any occasion!

Review collected in partnership with ScandicHotels.com

Was this review helpful? Yes
SergelPlaza, Guest Relations Manager at Scandic Sergel Plaza, responded to this review

Dear camilla800 How wonderful to be chosen your favourite hotel in Stockholm! Thank you for sharing! Helen de Boer Guest Relations Manager More 

Foster City, California (San Francisco Area)
Level Contributor
68 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is clean, staff friendly and efficient and the location is PRIME! It's due for a total renovation and will be closing in Sept 2015 and to reopen after a major makeover. There is no in-room safe, I had to see reception and they assigned me an safe deposit box. The Breakfast was delcious with a variety of items to... More 

Was this review helpful? Yes
SergelPlaza, Guest Relations Manager at Scandic Sergel Plaza, responded to this review

Dear hpisles Thank you for the great score and wonderful feedback. I am glad we helped make your visit to Stockholm a nice one. One little correction - we will be closing in the very last few days of November in fact. November 29. Welcome back before then. Regards Helen de Boer Guest Relations Manager More 

Trier, Germany
Level Contributor
11 reviews
11 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

The best on the Scandic Sergel Plaza Hotel is the location - directly in the city center. All major thinks you can reach in walking distance. It's a normal business hotel in the city center. The rooms are equipped with everything you need - but the furnitures are old and worn. The internet works fine. The breakfast was average -... More 

Was this review helpful? Yes
SergelPlaza, Guest Relations Manager at Scandic Sergel Plaza, responded to this review

Dear FrnkS Thank you for sharing your thoughts on our hotel.Yes we are a bit worn but with the standard you need for a business visit as you say. Internet is indeed great! We hope to see you again next time in Stockholm. Have a nice summer! Helen de Boer Guest Relations Manager More 

Helsinki, Southern Finland, Finland
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you are looking for a central hotel with walking distance to old town, shopping and railway station / bus station / underground T-centralen with connections to airport or ferry terminals this hotel is unbeatable. Right behind Kulturhuset and city theatre at Sergels Plaza. Our room was bigger than expected. Some furniture (bedside tables) were very worn. Due the location... More 

Was this review helpful? Yes
SergelPlaza, Guest Relations Manager at Scandic Sergel Plaza, responded to this review

Dear Lennuko Thank you for taking the time to share your experience so thoroughly. I think you put your finger on everything! The rooms are a bit worn but nice size in comparison to most hotels. Nothing fancy bur clean and comfortable. For breakfast we pride ourselves in our truly homemade scrambled eggs and homemade honey from our roof bees.... More 

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