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All 157 Stockholm hotels

Scandic Sergel Plaza

4.0 of 5 Hotel   |   Brunkebergstorg 9 | Box 16411, Stockholm 10327, Sweden (Norrmalm)
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Scandic Sergel Plaza
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Ranked #79 of 157 Hotels in Stockholm
A recent review
4 of 5 stars reviewed 3 days ago
3kiurua espoo
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602 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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espoo
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

i have always liked Scandic hotels. You know what you get. And Sergel Plaza was not a surprise either. Great breakfast, avarage room. With a small child it was great to have a room with a window to quiet street. Location very central.

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Stockton-on-Tees, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Quite simply, I would only stay here again if I really had to. The rooms are awfully dated. I've stayed at the Scandic Alvik before, and would definitely stay at the Alvik again. The location of this hotel is good, but not good enough to make me want to stay again.

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Lier Municipality, Norway
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I was staying at this hotel for 3 days. This Hotel was in walking distance from the trainterminal in the central of the city. Near everything. Easy access to what ever you want. As always at Scandic you get fast check in, a minishop with different food and snack. Great if you arrive late and hungry and it is cheaper... More 

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SergelPlaza, Guest Relations Manager at Scandic Sergel Plaza, responded to this review

Dear Weather76 It was wonderful to read your positive review of our hotel the Scandic Sergel Plaza. It makes me proud to be working with such professionals. We are also very proud to say that we actually have the real thing when it comes to scrambled eggs as opposed to other hotels that actually use powder. So I am a... More 

Gaithersburg, MD
Contributor
16 reviews 16 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel was perfectly situated to the downtown shopping and restaurants, as well as, a short walk to Gamle Stan (old town). Unlike other reviewers, I thought the room was quite large for European standards. We had a double bed, couch and TV, as well as, a small ledge by the window which held a small open suitcase. The hotel... More 

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SergelPlaza, Guest Relations Manager at Scandic Sergel Plaza, responded to this review

Dear tara2irish I am glad you found our rooms quiet large and you were in one of our standard double rooms in fact. So we actually have larger rooms as well at the Sergel Plaza. Thank you for commenting and please come back to stay with us again! Sincerely, Helen de Boer Guest Relations Manager More 

Istanbul, Turkey
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very closed to center. Rooms were very clean but very small. Also my bad was very small and noisy. Free wi-fi works good. Breakfast was avarage. For the smokers, hotel has a smoking area just in front of the hotel. Smoking area has a heater but hotel doesn't open. Manager of the hotel inform that some unwanted people stay there... More 

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SergelPlaza, Guest Relations Manager at Scandic Sergel Plaza, responded to this review

Dear Emirhan1990 Thank you for taking the time let us know about your experience at our hotel. And hank you for understanding that we do not wish to keep the outdoor smoking area too warm and cosy for obvious reasons. I also apologize for not meeting your expectations when it comes to the size of the single rooms. In the... More 

Stockholm, Sweden
Contributor
17 reviews 17 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed for about 2 weeks and it was one of our memorable stay. The Scandic has the old charm with spacious floor space in the rooms which did not make such a long hotel stay monotonous. Children's play room was good to keep them busy.The breakfast spread was fantastic(would be still available if you were a bit late) and... More 

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SergelPlaza, Guest Relations Manager at Scandic Sergel Plaza, responded to this review

Dear kash6975 Thank you so very much for the kind words and wonderful comments. It makes me especially glad that you were so impressed with our staff and services as well as breakfast since you were here for such a long time. Location as you say in unbeatable on top of it. I am sorry though that you found it... More 

Cairo
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 25, 2014

The hotel is centrally located in downtown Stockholm. walking distance to from many attractions including old part of the city and many shopping spots. Plenty of restaurants, pubs and bars are nearby. Although they all spoke fluent English, staff wasn't very friendly. Most of them were cold and just "doing their jobs". Room furniture was a bit old. They charge... More 

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SergelPlaza, Guest Relations Manager at Scandic Sergel Plaza, responded to this review

Dear HatemSamie I do appreciate you taking the time to comment on your recent stay in Stockholm. I am truly sorry to hear that you did not feel the warmth from the staff which otherwise is something we do get a lot of positive feedback on. Our ambition is to make every Guest feel special. Since the labour cost is... More 

Offanengo, Italy
Contributor
19 reviews 19 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 24, 2014

Hotel confortevole molto vicino al centro storico, Gamlan Stan. Colazione con una grande varietà e abbondanza di cibo. Purtroppo certi mobili non sono molto recenti e non sono presenti canali tv italiani. Nice hotel very near the city historical center (Gamlan Stan). Great variety of food during the breakfast. Some furniture in the room aren't very new and on the... More 

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SergelPlaza, Guest Relations Manager at Scandic Sergel Plaza, responded to this review
Google Translation

Caro Alberto C. Mi dispiace per il canale italiano mancante e passerà questo alla persona appropriata. Grazie per tutti i... More 

London, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 20, 2014

I spend a lot of time traveling on business (see my other reviews) and occasionally i use this hotel, generally when I can't get my preferred hotels i use this one. To me this hotel is very large and a little impersonal. The rooms are ok. The restaurant is "below par" The location is good for central Stockholm, however i... More 

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SergelPlaza, Guest Relations Manager at Scandic Sergel Plaza, responded to this review

Dear Peterss S I am glad you found the hotel OK but would of course wish for better. With our over 400 rooms we are indeed large but I sincerely hope that the staff is not impersonal. They do care for every Guest and receive a lot of positive comments. I do hope we get to see you again and... More 

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Additional Information about Scandic Sergel Plaza

Address: Brunkebergstorg 9 | Box 16411, Stockholm 10327, Sweden
Location: Sweden > Stockholm County > Stockholm > Norrmalm
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Scandic Sergel Plaza 4*
Number of rooms: 403
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Also Known As:
Scandic Sergel Plaza Stockholm
Scandic Sergel Plaza Hotel Stockholm
Hotel Style:
#45 Luxury Hotel in Stockholm

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