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All 158 Stockholm hotels

Scandic Sergel Plaza

4.0 of 5 Hotel   |   Brunkebergstorg 9 | Box 16411, Stockholm 10327, Sweden (Norrmalm)
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Scandic Sergel Plaza
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Ranked #83 of 158 Hotels in Stockholm
A recent review
3 of 5 stars reviewed 1 week ago
Alejandro_Verdu Valencia, Spain
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532 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Boston, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

I have stayed in Scandic hotels all over Sweden, and they are generally very nice and reliable places to stay. I first stayed at this hotel over 20 years ago, and I am now staying there again, and I can honestly say NOTHING has changed in that period of time. The location is excellent, walking distance to almost everything of... More

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SergelPlaza, Guest Relations Manager at Scandic Sergel Plaza, responded to this review

Dear Richard E, I appreciate you taking the time to share your experience at our hotel. I am truly sorry that you did not feel that anything has been done in a long time. There has been a few changes and updates but in general you are correct in that it is time for a change in many areas. This... More

Valencia, Spain
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

The hotel is in a really good situation, close to many of the important locations to visit in the city. However, the rooms are really old with a more-than-classic (obsolete) decoration. The breakfast is very good. A bit expensive if all the parameters are considered.

Review collected in partnership with Easytobook.com

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SergelPlaza, Guest Relations Manager at Scandic Sergel Plaza, responded to this review

Dear Alejandro Verdu Thank you for taking the time to express your thoughts of our hotel. I am glad you had an overall good stay with us. Even if we are glad that the rooms are quiet bright and spacious they are a bit old at this point and refurbishments are in the planning. I hope you had a good... More

Birmingham, United Kingdom
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my first time in Stockholm and my first time staying in a Scandic hotel. My travel companion, who has travelled extensively in Scandinavia, recommended this chain of hotels for consistency and value for money. I can see why as our experience was completely positive. As other reviewers have said, one of the hotel's major advantages is its location.... More

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SergelPlaza, Guest Relations Manager at Scandic Sergel Plaza, responded to this review

Dear LittleEmsy What wonderful feedback and thank you so much for taking the time to write this thorough and positive story of your visit. I am very happy to see that we were able to fulfil your expectations and more. It makes me very proud to have such great colleagues. I hope you had a good trip back and hopefully... More

Milan, Lombardia, Italy
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The hotel is in a very good location and the wifi (complimentary) is very good and fast. The room are pretty basic and the breakfast is just average. The bathroom is a little bit sad. For what you pay is definitely fine in comparison with Stockholm prices.

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SergelPlaza, Guest Relations Manager at Scandic Sergel Plaza, responded to this review

Dear Eduardo P Thank you for taking the time to share your experience. I am glad you enjoyed your stay and that you feel that the value for money was appropriate. We hope to see you soon again. Regards Helen de Boer Guest Relations Manager More

Pori, Finland
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Situated very central but on a quiet street. I've visited the hotel three times on business trips and my general impression is that the rooms are a bit dated and that there is always lots of people in the breakfast room. The breakfast itself is of good standard, but that's standard in Sweden even at cheaper hotels. It's close to... More

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SergelPlaza, Guest Relations Manager at Scandic Sergel Plaza, responded to this review

Dear roaming_kiwi58 Thank you for sharing your experience whilst staying with us. We have indeed some of the larger hotels rooms to be found in Stockholm. I am glad you enjoyed your room and not the least felt that our staff was helpful. You are more than welcome back next time in Stockholm. Warm Regards Helen de Boer Guest Relations... More

christchurch
Top Contributor
65 reviews 65 reviews
30 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 20, 2014

We stayed here for just 1 night prior to joining a cruise. Very conveniently positioned to the sights in central Stockholm. Hotel felt a bit dated, but room was spacious and comfortable. Included breakfast with plenty of variety. Staff helpful, Would stay here again.

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 11, 2014

I would not recommend this hotel to business travellers. It is very dated so the walls are thin and you hear every sound- not ideal if you have a long day of meetings ahead. The buffet is pandemonium. Tons of tourists and travellers so a working breakfast is near impossible. Fitness facilities is a treadmill, stationary bike and partially broken... More

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 10, 2014

I did not stay at the hotel. I used their conference facilities when I held two days of interviews in September 2014. Must say that their service at the hotel is extremely professional. The staff gave a warm and personalized service upon arrival, both conference rooms which we rented was in good condition and with everything you would need in... More

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Hals, Denmark
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 6, 2014

A very comfortable and pleasant hotel with a polite and helpful reception staff. Clean and spacious hotel room. Great breakfast buffet. The hotel is located within walking distance of everything worth seeing in downtown Stockholm: "Gamla Stan", The Royal Palace, The Swedish Parliament, tour boats, shopping malls, exquisite stores, etc.. Close to a subway station, and city trams which will... More

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Düsseldorf, Nordrhein-Westfalen, Germany
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 2, 2014

This hotel is located perfectly in the city centre of Stockholm an the rates a rather moderate. The central station (arrival of the Arlanda Express) and the old town (Gamla Stan) are about 500m away. Definitely walking distance. Although it´s next to a central place with subway connection it´s at a rather quiet place. The hotel has some kind of... More

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Additional Information about Scandic Sergel Plaza

Address: Brunkebergstorg 9 | Box 16411, Stockholm 10327, Sweden
Location: Sweden > Stockholm County > Stockholm > Norrmalm
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Scandic Sergel Plaza 4*
Number of rooms: 403
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Also Known As:
Scandic Sergel Plaza Stockholm
Scandic Sergel Plaza Hotel Stockholm

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