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First Hotel Reisen

4.0 of 5 Skeppsbron 12, Stockholm 11130, Sweden
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First Hotel Reisen
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553 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for First Hotel Reisen
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Helsinki, Finland
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 20, 2014

This is a beautiful hotel, which has a great location in the old town, and the staff was very friendly. Breakfast was plentiful, and the free wifi worked perfectly. The only downside was the noise of the garbage and/or delivery trucks, which started every morning at 5 am (even on Saturday) and lasted for about an hour. The beeping sound... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 14, 2014

Stayed here with my husband for 4 days. Great location, amazing views, great hotel. Staff friendly & helpful. Only down side was no tea/coffee making facilities in the room. Other than that it is well worth a stay. Very close to lots of great eating places. Be warned though Stockholm is very expensive but I have to say our visit... More

Was this review helpful? Yes 1
First Hotel Rei... S, Shift Leader at First Hotel Reisen, responded to this review

Dear Debs L, We are so happy to hear that you enjoyed your stay at Reisen. If you come back to visit Stockholm again, please let us know and we will happily prepare tea/coffee making facilities in the room for your arrival. Best regards, Team Reisen More

Senior Contributor
23 reviews 23 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 7, 2014

The First Hotel Reisen is located at the very heart of Old Town (Gamla Stan) Stockholm. The staff are very friendly, the food is great, breakfasts are stunningly great, the only downside is the lack of storage space ...guess it would be good for a weekend but a bit difficult for a week. Stockholm is a lovely city at any... More

Was this review helpful? Yes 1
First Hotel Rei... S, Shift leader at First Hotel Reisen, responded to this review

Dear Chemwood, It is a pleasure to hear, that you enjoyed your stay at First Hotel Reisen and appreciated our services. Thank you for your advice concerning the storage place for the luggage. We will try to improve that. We kindly apologize for the inconveniences in this case. We are looking forward to welcoming you as our guests at First... More

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 7, 2014

Great location for old Stockholm. Nice views of the waterfront. Breakfast buffet was good. Rooms are a little small. Looks like you are on a ship. Rooms have no Air conditioning. Lots of restaurants nearby. Very safe city.

Was this review helpful? Yes 1
First Hotel Rei... S, Shift leader at First Hotel Reisen, responded to this review

Dear MsGreen1, Thank you for this kind review. It is a pleasure to hear, that you enjoyed your stay at First Hotel Reisen. The size of the rooms as well as the missing air condition is due to this edifice being quite an old building from the 18th century. We apologize for inconveniences in this case and hope that we... More

San Antonio, Texas
Top Contributor
199 reviews 199 reviews
58 hotel reviews
142 helpful votes 142 helpful votes
3 of 5 stars Reviewed October 6, 2014

Stayed here three nights. The hotel's location is outstanding, but many of the rooms along the longer axis of the hotel have windows that face other buildings. But hey, management thinks, if ONLY they could see down the alleyway, then all our rooms would have river views. Solution: put mirrors at 45 degree angles mounted outside all the windows. Voila!... More

Was this review helpful? Yes 1
First Hotel Rei... S, Shift leader at First Hotel Reisen, responded to this review

Dear Stubby galavant, Thank you for your posting. It is nice to hear, that you enjoyed the location of First Hotel Reisen. To your portrayal of the non-sea view sided rooms we have to add, that these rooms, in which you presumably stayed in, are not presented or sold as superior rooms (rooms with a sea view). We apologize for... More

Contributor
13 reviews 13 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed October 3, 2014

The rooms at this hotel are very small, we had difficulty finding space for our luggage. I would recommend asking for the new part of this hotel, haven't seen the rooms but they have to be better than what we stayed in. Staff have only been just okay, haven't gone out of their way to make their guests welcome. One... More

Was this review helpful? Yes 1
First Hotel Rei... S, Shift leader at First Hotel Reisen, responded to this review

Dear Celitto Thank you for your posting. The edifice of First Hotel Reisen has been built in the 1760 and is being kept in its original architecture to maintain the charm of an old building in the heart of Stockholm´s old town. Due to the way of constructing buildings in the 18th century, the rooms are not that huge. We... More

Cedar Rapids, Iowa
Top Contributor
64 reviews 64 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed October 2, 2014

I was looking forward to returning to the Stockholm hotel with the best location, bar none. I found that in the last four years it had seriously run down looking grubby in all areas. The elevator service was slow, the room was run down. There was no operable air flow system in the rooms which was to be turned on... More

Was this review helpful? Yes 1
First Hotel Rei... S, Shift leader at First Hotel Reisen, responded to this review

Dear Iowaconsultant, Thank you for your review. We are sorry that you were disappointed concerning several aspects during your last stay at First Hotel Reisen. Some of the inconveniences you mentioned, the missing AC as well as the condition of the elevator, are due to architecture of this hotel. It´s edifice has been built in the 18th century and is... More

Philadelphia
Top Contributor
85 reviews 85 reviews
21 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed October 2, 2014

We stayed at Hotel Reisen for 6 nights. The location of the hotel is perfect in the old town of Stockholm. The Royal Palace is around the corner. If you travel by subway (= T-Bana in Stockholm), you can just either get off Gamla Stan or Slussen. We stayed on the first floor, Room 120. The room is average with... More

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Warszawa, Poland
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed October 1, 2014

Have you ever seen a student's dormitory in the URSS in far '60? Was better. The "four star" hotel has a double room 9 sq. metres large, where everything is decreeing, including a couple of generations old dust under the bed. No AC, no slippers, no bathrobe... Washbasin obstructed - I asked the concierge the first day, repeated it the... More

Was this review helpful? Yes
First Hotel Rei... S, Shift leader at First Hotel Reisen, responded to this review

Dear Jacek P, Thank you for your honest critics. We apologize for that you could not entirely enjoy your stay at First Hotel Reisen. The edifice of our hotel origins from the 18th century and is kept in its primordially way to maintain the charm of an old building in the heart of Stockholm´s old town. This is the reason... More

Stockholm, Sweden
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 30, 2014

Stayed a hotelnight in my home town and had a lovely stay with a wonderful breakfast and good/clean rooms. The only downside might be that you have to be early to the breakfast otherwise you might find the breakfast room full and you are bound to sit somewhere else. That happend to us and we sat down outside along the... More

Was this review helpful? Yes
First Hotel Rei... S, Shift Leader at First Hotel Reisen, responded to this review

Dear Alex, We are happy that you enjoyed your stay at Reisen. We often get compliments for the breakfast and it’s great to know a potential negative situation was turned into something positive for you. The outdoor seating area is a great place to enjoy your breakfast in the summer and in the winter time we open up our other... More

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Additional Information about First Hotel Reisen

Address: Skeppsbron 12, Stockholm 11130, Sweden
Location: Sweden > Stockholm County > Stockholm > Södermalm
Price Range (Based on Average Rates): $$
Hotel Class:4 star — First Hotel Reisen 4*
Number of rooms: 144
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Also Known As:
1st Hotel Reisen
First Hotel Stockholm

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