Excellent location, descent clean rooms. Good value for the money. More

The location of this hotel is simply grat. Facing the lakes and giving beutiful view of the cruise ships and the clear waters. Also next door to the big castle, the palace of Swedish kings, now a musem. Being the old city and being a very old property added to the charm. But even though they claim 5 star, no... More

I stayed at the First Hotel Reisen Oct.16-18 on a business trip. Allow me to first say that Stockholm is very beautiful, plenty of sights, charming, friendly, the food is great, and they all speak English! Now for the Hotel review: Although I liked the hotel, there are some issues that some might find minor, while others might consider them... More

I chose the hotel for its location in the Old Town having visited Stockholm on holiday previously. This time it was a business trip and my partner joined me. We booked through booking.com and stayed for 4 nights. We liked the size of the room (large) with sofa seating area (a little shabby but not too bad) and also a... More

This comment shows that the Hotel Reisen does not uphold its written agreement to pay commission to travel agents when reservations are made at their hotel. I had clients staying at the hotel August 16 - 19, 2010 in a jacuzzi suite. Numerous requests for payment of commission to the accounting department, the reservations manager, and even the General Manager... More

My partner and I stayed at First Hotel Reisen in August 2011. We had made our reservation through the hotel's website requesting a room on a high floor. We arrived at the hotel in the early morning and our room was ready. We were delighted to have been given a room on the top floor with a wonderful water view.... More

My husband & I stayed here 9/4/11 to 9/12/11 for our belated honeymoon and really have no complaints about the hotel worth typing. We had reserved an alley-view room, but upgraded to a water-view for an extra $30USD per day. Our room was 409 and although small according to US standards, we didn't spend much time there anyway. Room was... More

The positives: hotel location on the foreshore with great views over Stockholm waterways, good links to public transport, breakfast, a reasonable sized room. The negatives: the room (on the first floor) had a tiny window looking over a dark alley so we needed lights on at all times, and it was very stuffy even with the window opened. We had... More

Having stayed there 5 years ago we thought a revisit a good idea.Not so the room window had bird dung on it. chair grease marks from peoples hands and hair. No safe. TV older than me. One very small peice of soap for 2 people.Broken slats in wall radiator cover. This was not 4 star so we asked the reception... More