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Crystal Plaza Hotel

Birger Jarlsgatan 35, Stockholm 11145, Sweden
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Best prices for: 1 room 1 guest
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Crystal Plaza Hotel
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Crystal Plaza Hotel
Crystal Plaza Hotel
Crystal Plaza Hotel
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394 reviews from our community

Traveler rating
    77
    180
    105
    27
    5
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33
137
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76
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Contributor
14 reviews 14 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel before and now i thought I will do it again.At this time (nov-2014)I noticed that something has happenend here.Persons at the frontdesk were totally uninterested to serve their guests,i.e. when I was checking out I asked if I could leave my luggage somewhere...I received the answer "there" with a a key on the desk,(which... More 

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Chelmsford, United Kingdom
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed April 13, 2015

I booked a single but was given a double on the top floor - plenty of space, with a kettle, fridge, obviously newly refitted bathroom, hot/cold air with a thermostat that worked, comfortable and excellent value at UKP 200 for 5 nights (including taxes etc.) B&B. The hotel has a period feel, with a semicircular staircase around the slightly old-fashioned... More 

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SussieAx, Chef at Crystal Plaza Hotel, responded to this review

Thank you for your nice Review and most welcome back! More 

Oslo, Norway
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 11, 2015

The Crystal Plaza Hotel in Stockholm is a lovely old hotel with many charming details. A very friendly and helpful staff. The little bar/café beside the reception is very convenient. Located very near the harbor and the center of Stockholm on a street filled with only the best shops! I thoroughly enjoyed my stay here.

Was this review helpful? Yes 1
SussieAx, Chef at Crystal Plaza Hotel, responded to this review

Thank you for your nice Review and most welcome back to us! More 

Paris
Top Contributor
320 reviews 320 reviews
80 hotel reviews
157 helpful votes 157 helpful votes
3 of 5 stars Reviewed March 30, 2015

This is a rather worn-out hotel. It is not very far from the center but the location is not particularly nice. My room was ridiculously tiny and breakfast was mediocre at best. Internet worked fine though.

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New Jersey
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2015

My husband and I stayed at this hotel for 10 days. Even though It's an old building and our room was small, there where nothing that we had an issue with. Breakfast was good and the staff was nice and happy to help out.

Was this review helpful? Yes 1
SussieAx, Chef at Crystal Plaza Hotel, responded to this review

Thank you for your nice Review and most welcome back! More 

Ipswich, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 21, 2015

Stockholm hotels are incredibly expensive, the Crystal Plaza is a mid range hotel. We paid a bit more and got a superior double, which in our view was worth the extra money. The room we had on the 6th floor was spacious and comfortable, had a fridge and a kettle which was a bonus. A standard room from what we... More 

Was this review helpful? Yes 2
UK
Contributor
19 reviews 19 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 20, 2015 via mobile

This hotel is looking very tired & is really in need of a make over. Furniture is worn & tatty, especially in the bathroom where water has clearly affected it but overall it was clean. I found the bed to be hard & lumpy so didn't really sleep too well. Room was really hot with no temperature control & it... More 

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SussieAx, Chef at Crystal Plaza Hotel, responded to this review

Thank you for your Review and we are sorry that we did not live up to your expectaions, For your information we are now starting a big renovation of our hotel rooms and in a few weeks we have 22 renovated rooms to rent. We hope you will have the opportunity to come back to us and stay in one... More 

Somerset West, South Africa
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 18, 2015

In an expensive city such as Stockholm, this was the perfect choice for our 4 day stay - conveniently located and with a substantial breakfast offering. Upon arrival (very late at night) we were informed that we had been given a complimentary upgrade to one of the Tower Suites. This means that we had a lot of space and a... More 

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SussieAx, Chef at Crystal Plaza Hotel, responded to this review

Thank you for your nice Review and we hope to see you as guests at our hotel again. More 

Oslo, Norway
Contributor
15 reviews 15 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 3, 2015 via mobile

Good location near Stureplan, with a number of shops and restaurants. About 5 minutes walk from the Östermalmstorg subway(T-bane) stop. Friendly and helpful staff. The room however, was very worn-down. Good hotel if you're only looking for location, but the rest could've been better.

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SussieAx, Manager at Crystal Plaza Hotel, responded to this review

Thank you for your Review. The Hotel starts a renovation during the spring and we welcome You back to us! More 

Sydney, Australia
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 29, 2015

Sometimes it is good to state the positives and the only one that I can think of is that the room that I was in was big. Everything else was ordinary. The room felt dirty, old, dated and not very nice. The decor needs a massive injection of life or someone wanting to take the time, investment to do this.... More 

Was this review helpful? Yes 1
SussieAx, Manager at Crystal Plaza Hotel, responded to this review

Thank You for Your Review. The Hotel will start a renovation during this spring and we hope we can welcome You back to see the result. More 

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Amenities