I disagree with the grumpy American that wrote the last comment. World class service and a world class hotel. I will be back this summer. A very happy Australian. more

For $800 US a night I expected a first class experience. What I got instead was: a missed wake-up call before an early morning flight, dead flowers in the bathroom - not replaced when I threw them out, missing items from room service, bed pillows that should have been thrown out years ago, mistakes on my bill, no hair blower... more

We recently stayed at the Grand Hotel in Stockholm for my birthday. This Hotel really has the charm and style of a Grand Hotel. We booked a suite with a canal view which was truly amazing. The location is excellent for exploring the city. You will be close to the charming old town, walking distance from the modern city with... more

This hotel was worth every penny! We were traveling with a small child so were upgraded to a suite. The staff was courteous and helpful. The hotel restaurants were excellent. The room, recently redone, was perfect. more

Stockholm is a wonderful city for a short break and the hotel is in the best location on the water's edge. We booked a deluxe King Size room and were given a fabulous room on the 4th floor with magnificent views across the harbour towards the old town. The room was large with separate seating area and recently refurbished. There... more

This is a great hotel. Great service. Great food. I would recommend this hotel for a trip away with a loved one but do not recommend it for a business trip as it's too expensive - I know it sounds odd, but read me out.... As a regular traveler I look for hotels with something a little different (this could... more

arrived for bank holiday weekend had front facing room arrived to find didnt appear to be expecting four of us even tho internet reservation was clear no problem however extra beds appeared. also minor problem with shower/bath fixed instantly.nothing is too much trouble for the phenomenal staff at this hotel at every level. smorgasbord in verandah restaurant wa samazing as... more

I stayed with a friend towards the end of last year and the hotel did not meet our expectations... It blew them all away! All staff upon arrival were so professional and efficient. Our room was just wonderful, so beautiful and clean. Huge bath, shower area, hallway!!, living area etc. Gorgeous bar area where we spent our entire first night.... more

We stayed for 5 nights in March. The Hotel is an older hotel that has been beautifully maintained. It is located on the waterfront looking across at the Old Town and it well located for all activities. We walked to it from the train station but it is about a 15 minute walk so the walk wouldn't be for everyone.... more