We spent three nights in this understaffed hotel. After our first night we found bed bugs on the sheets. The staff told us they were fully booked but agreed to change the mattresses and the linens. Returning late after a full day, only the linens had been changed. When we showed them the marks on the mattresses, it took over... more

We stayed here for three nights on our honeymoon, in one of the junior suites (which aren't suites at all, but large corner rooms with great views). Service and cleanliness are very good, the beds are comfy, and the views are great. I'ts a very expensive place to stay, though probably par for the course for Sweden - and better... more

The great advantage of the credit crunch and financial meltdown is that we could at last afford to visit the most expensive city in Europe and stay in a 4/5 star hotel as well! We got a 4 nights for the price of 3 deal which cost us only £100 per night. The best deals for this hotel are on... more

I stayed there July 16th after a cruise that ended in Stockholm. I was suprised the rooms were bigger than most in Europe. We had a room facing the water in the front part of the hotel. The bed was comfortable, the shower stall and bathroom were seperated, which was nice. By no means is it a psoh 4 star... more

My room had a beautiful view as I had requested, from the fifth floor. I had called to make sure I was not getting a small room, because I had read about the problem on Travel Advisor. I even had a confirming e-mail. The "stories" from the reception people were inconsistent. They had probably given my room to someone else... more

We thought we were in for a real treat having booked this hotel. But the check-in staff were quite rude and we got a room that was so small there was hardly room for our bags. Not at all the standard of accomodation we had expected - will stay elsewhere next time, even though location is beautiful. more

This is one of the worst hotels I have stayed in Stockholm. My usual hotel was fully booked, so the travel agent booked me at this hotel. The receptionist at check-in was unhelpful. At first she told me that she cant find my reservation. Then, after I insisted that my reservation was confimed, she found it. Also, she was quite... more

We enjoyed a week in this great Hotel which has been upgraded in most rooms. All Staff are very helpful and all work well together to give you the "Diplomat" experience. Breakfast could hardly be improved as cooked, continental and healthy option are all there with smoothies and local breads, jams, herrings and even pate and lucious dark red strawberries. more

We moved from the ugly, too-trendy-for-words Berns Hotel to someplace run by adults for adults, namely, the Hotel Diplomat. It was so fabulous in late June, we re-booked for our return trip to Stockholm after visiting Helsinki. We love the location, the wonderful T/Bar downstairs with great people-watching, cool drinks and pretty darned good food, and the rooms with the... more