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Mercure Hotel Malmo

3.0 of 5 Stadiongatan 21, Malmo 217 62, Sweden (Formerly Ibis Hotel Malmo)
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Mercure Hotel Malmo
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Mercure Hotel Malmo
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244 reviews from our community

Traveler rating
    30
    119
    70
    19
    6
See reviews for
37
84
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62
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Dubai, Dubai, United Arab Emirates
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is located in a suburb of Malmo, some 4-5 kms from city centre and the best way to get in/out is taxi. The rooms are ok, standard and clean. The most positive experience here was a breakfast, really nice choice and the food is good. The most negative experience is the inability of hotel managment to credit points... More 

Was this review helpful? Yes
NorseHotels, Administration at Mercure Hotel Malmo, responded to this review

Dear Paul, Thank you for reviewing our hotel after your recent stay with us! I am very pleased to hear that you enjoyed our rooms and the breakfast. In the same time, I am really sorry that your experience did not fully meet your expectations; please allow us to express our sincerest apologies. At Mercure, we strive to provide a... More 

Shrewsbury, United Kingdom
Top Contributor
56 reviews 56 reviews
28 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Location: It's about a 20-minute walk from the station, but very flat so perfectly doable. It's very close to the stadium, probably a 5 minute walk. There's also a good supermarket on the main road - again, about 5 minutes walk. The room was comfortable, typical budget hotel (beds were comfy with decent bedding). The bathroom was in need of... More 

Was this review helpful? Yes
NorseHotels, Administration at Mercure Hotel Malmo, responded to this review

Dear guest, Thank you very much for choosing us for your stay in Malmö and for the great review of our hotel! It is always nice to hear such wonderful words from our guests; those give to the whole team the right motivation in offering the best service to all our guests! We are very glad that you enjoyed your... More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed for a 4 night stay while in Malmö for an event at the Stadium. Prior to arriving we had good communication with the hotel to arrange for the bedding to be changed to non-down bedding that is normally in the rooms. Check-in was smooth & the lady on reception introduced herself as the one who I had been talking... More 

Was this review helpful? Yes
NorseHotels, Administration at Mercure Hotel Malmo, responded to this review

Dear guest, Thank you very much for reviewing our hotel after your recent stay with us. We are glad that you have chosen us for your stay and that you had a good time with us! It is always nice to hear that our hotel was excellent and and that everything worked very well! Your enthusiasm and satisfaction are the... More 

1 review
2 of 5 stars Reviewed November 3, 2014

This hotel is ideal for a students accommodation or if you are desperate and need to stay in Malmo for one night. Not for business or professional stay. Staff were helpful the breakfast was reasonable BUT guests staying from africa were behaving very badly. At the reception all the time with an extremely loud disturbing noise. sadly staff would not... More 

Was this review helpful? Yes
NorseHotels, Administration at Mercure Hotel Malmo, responded to this review

Dear guest, Thank you very much for leaving a detailed comment after your recent stay with us. I regret to read that you did not feel comfortable enough in our hotel: please accept our deepest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured... More 

Top Contributor
62 reviews 62 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 26, 2014

Tried to book via the Accor-app. Did probably work ok in theory, but not in practice. Had to call in. Check-in worked very good. Was recognised by the front desk manager. All smooth and top service. Parking facilities very good and secure. I had upgraded my room to "exec", but was a bit disappointed. Probably my expectations were a bit... More 

Was this review helpful? Yes
NorseHotels, Administration at Mercure Hotel Malmo, responded to this review

Dear Olaf H, Thank you very much for choosing us for your stay in Malmö and for reviewing our hotel! At Mercure, we strive to provide a superior service experience to every customer; therefore your feedback is very important to us. Please rest assured that we are taking in consideration your opinion and the appropriate measures to address the problems... More 

Limassol District, Cyprus
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 1, 2014

Hotel is very nice and clean, beds really comfortable, breakfast very good. The staff were helpful. Its a little out of the town but that suited us and we bought public transport tickets ( a bit complicated). It was quite easy to get from the hotel to the train that took us to Copenhagen for a day. Should I go... More 

Was this review helpful? Yes
NorseHotels, Administration at Mercure Hotel Malmo, responded to this review

Dear guest, Thank you very much for your excellent feedback after your stay in our hotel! Your enthusiasm and satisfaction are the best motivation for all of us all as we strive to always provide the best service. It would be a pleasure to welcome you again soon in Mercure Hotel Malmö! Many greetings from sunny Malmö, Elena Hamadi Administration More 

The Netherlands
Top Contributor
61 reviews 61 reviews
35 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 15, 2014

Stayed only one night and enjoyed it very much. Great service at reception from staff explaining everything we needed to know. We upgraded to a lovely room on the top floor. The room was very spacious, clean and modern, and so was the bathroom. A few things were provided in the room including 2 robes, tea, coffee and even a... More 

Was this review helpful? Yes
NorseHotels, Administration at Mercure Hotel Malmo, responded to this review

Dear guest, Thank you very much for your terrific feedback after your stay in our hotel! Your enthusiasm and satisfaction are the best motivation for us all as we strive to always provide the best service to all our guests. It would be a pleasure to welcome you again soon in Mercure Hotel, Malmö! Best wishes from Malmö! Elena Hamadi... More 

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Additional Information about Mercure Hotel Malmo

Address: Stadiongatan 21, Malmo 217 62, Sweden (Formerly Ibis Hotel Malmo)
Location: Sweden > Skane County > Malmo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Hotel Malmo 3*
Number of rooms: 259
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Also Known As:
Ibis Malmo
Malmö Ibis
Ibis Hotel Malmö

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