In our booking made (not their homepage) was the description: FlatscreenTV and bathtub in every superierroom. There was a old poor shower - not a tub as we wanted. There where not a flatscreeenTV - it was a old small fat one. Staff couldn´t give us a nother room. The room was clean and nice, but in the eving there... More

booking on the internet did not work. Dirty glasses in the room dirty towels nightclub under the hotel, as they are not informed about. It is open until 3 am! compensation was 36 crowns, which we took from the minibar. Never again! More

Stayed here two nights in mid-summer. Rooms not air-conditioned but rainy day helped keep temps down. Room furnishings would be considered dated style-wise but everything worked, room was clean and quiet. Might have been recently refurbed. Did not do dinner at hotel but breakfast was well stocked and adequate. We requested double room, got single. Staff immediately fixed problem, no... More

This Hotel needs a renovation, very tired & old. It is overpriced for what it is. The Hotel does not have air conditioning & the room was very hot on our mid July day. We tried the restaurant for dinner, but walked out after waiting 20 minutes to be served only to find that they didn't stock bottled water or... More

I stayed in the hotel for 3 nights in April 2011. The room was equipped with quite outdated furniture. The bathroom was very basic and had a very unpleasant smell. Neither minibar nor tv were working properly. Nothing was done about this although I complained on the first day. The service was not unfriendly, but completely uninterested. The breakfast buffet... More

At arrival we got a room that was so uncleaned with dust and sand! that we immediately had to complain and get it changed. Second one was better without fitted carpets and less dust but not good if you see to the price! BUT worst thing was breakfast - at 8 o'clock everything was missing, bread, eggs, fruit, cheeze etc.... More

nice staff we got another room quickly because the first room had a bathtub only.the room was very rundown.very clean beds but very old furniture and carpet.The breakfast was ok.The korridor had old carpets with lots of stains.The elevator made a lot of sound.We thought it would fall any minute.Renovation is desperatly needed. More

As always the hotels owend by Choice Hotels are great hotels with friendly staff, clean hotel and this hotel has a great location near the trainstation. Our surperiorroom was well furnished and a big bathroom. It is lokated near several restaurants. More

We stayed three nights at Quality Hotel Grand in Kristianstad and were pleased. We wanted to have a vacation in beatiful Österlen (southern-eastern part of Skåne), but found a really good deal at Hotels.Com for this hotel and decided to stay in Kristianstad instead. The hotel is situated in the very heart of Kristianstad, just beside the church. The location... More