though the new rooms are nice and breakfast is good, prices are steep, personell is hardly qualified for simple tasks like change a room, and management is not able to keep up their promisses. unfortunate for such a business oriented organisation to have customers experience changing deals and arrangements.

Stayed for 2 nights in a quiet room. Probably just redecorated. The breakfast was nice and there was no crowds at the breakfast. Surprised me and my wife. I really recommend this Hotel. Average price, perfect location, well tasting breakfast and friendly staff. We will be back.

We stayed at the Quality Hotel for 5 nights in Febuary 2013. From looking at the hotel information sheets it looks like this hotel caters more for business that holiday guests. When we stayed there did seems to be a lot of business people coming in for the day to use the conferance venues. That said the hotel was clean... More

What a name for an hotel.Pretantious. Still a lot of well neeeded renovation going on. The new rooms designed like a the pictures you see in magazine thees days. Wish you all the best, renovating the gigantic breakfast room. You do'nt see many staff around.

Stayed here for 2 nights and the room and service were excellent. Very comfortable and obviously refurbished. However other colleagues stayed in different rooms which were less well appointed. Don't know if there is a refurbishment pogramme. My experience was very good though and would definetly come back.

We slept in a family room on our way from North to South. When driving many hours a day, a good nights sleep is essential. The kids beds had thin matresses and were close to falling apart. The double bed was like a trampoline; move one finger and wake up your spouse... The pool was freezing cold, so thank God... More

This hotels need a lot done but the reception staff makes up for everything. This might be the friendliest staff I have ever encountered at a hotel. Some rooms are more freshly then other. The old ones are not so nice so try to get a newly renovated room which is totally okay. All rooms are very very warm. You'll... More

I stayed one night with a friend, and I was quite satisfied. The hotel is located right in the center of Luleå, close to many shops and bars/restaurants. Our room was a good size and the bathroom had a bathtub. Luckily the room had large windows that opened, otherwise the room would have been too warm. The breakfast buffet was... More

The hotel is central and a good place to sleep if you don't have too high expectations. Positive: * The location, friendly staff, a parking garage for a fee and very generous opening hours for the breakfast (opens already at 0430). The hotel has a elevator and a free "spa" area with a indoor swimming pool. Parking available on the... More