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Scandic Ferrum

Lars Janssongatan 15, Kiruna 98131, Sweden (Formerly Scandic Hotel Ferrum Kiruna)
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1 room 1 adult
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269 Reviews from our TripAdvisor Community

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Prague, Czech Republic
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Before I went with my daughter to the town of Kiruna for a long weekend, of course I'd planned. Important to me have been living in the city. Near Kiruna Guidetour trips and Kiruna Luppland Tourist LKAB - Tourists office. I found the hotel Scandic Ferrum. Hotel is in city square and both offices 1 minute walk. The bus from... More 

Helpful?
Thank IvoUSA
Singapore, Singapore
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 1 week ago

I find the front counter (esp the Indian lady) were not friendly and attitudes were poor. As we were early and thus could not check in, however she could help by making us feel more welcome. Instead she just curtly said "no room, check in 2pm". Front counter need more training. When asked about bus schedule and direction, staffs attitude... More 

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Thank Lpulitude

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Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We had a pleasant and comfortable stay. Our room had a good view of the ore mine, which covered in snow, was interesting. There are hints that the building is in need of refurbishment. Decor is dated. Good that it has tea and coffee making facilities in the room. Cleaning is not always up to standard.

Helpful?
Thank Harry H
Brande, Denmark
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Scandic Ferrum during Christmas. It was centrally located. The hotel was pretty busy but the front desk were kind enough to answer our queries. We stayed at the hotel overnight and the view outside from the room was that of the city. The room was big enough for two people, clean sparkling bathroom, soft beds, kettle... More 

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Thank RadhikaPrabhu
1 review
1 of 5 stars Reviewed 3 weeks ago

We were there over Christmas and I was surprised how little interest and how unfriendly they were everytime we went to the reception desk. Moreover, they have a coffe machine that cost 18 Krowns and you pay at the reception, but they don´t tell you it is not working properly and they have no milk. At check out they didn´t... More 

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Thank Ana J
Helsinki, Finland
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I had to make work trip to Gällivare and Kiruna, and I decide book room from Scandic Ferrum. I ask allergy room, and uppest levels. But when I arrive at hotel after long day at mine it was surprise that I got first rude service from receptionist girl, and then I got room from most low level, and room what... More 

Helpful?
Thank Adolf H
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 29, 2015 via mobile

I stayed at Scandic Ferrum for two nights, on my way to and from Abisko. The hotel is nice, with a cool lounge area and nice staff. The location is great, two minutes walk from the shuttle buss to the airport, in the middle of the city. The sauna is free of charge, and very much recommended after a walk... More 

Helpful?
1 Thank Fredrik F
Therese E, Chef at Scandic Ferrum, responded to this review

We are very happy for your feedback and we really hope that we will see you soon again! Best regards Therese More 

Rotterdam
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed November 30, 2015

Got a nice room on the 5th floor, overlooking the city center. Very pleased with the hotel staff and the breakfast and my overall stay (3 nights). great, free and fast wifi. Very centrally located. I really enjoyed the gym and the sauna on the 5th floor, with a panorama view. The gym was well maintained and good. One thing... More 

Helpful?
Thank Eric G
Sara J, Hotelldirektör at Scandic Ferrum, responded to this review

Hi, Thank you for writing and thank you for making us aware of the issue in the gym. I will see to that we put a lock on the door to the gym so that we can avoid kids getting hurt. I appriciate you telling us - so thank you. I'm glad you liked our hotel and i do wish... More 

Level Contributor
109 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed November 26, 2015 via mobile

If you fly to Kiruna, you have to stay overnight and this hotel knows how to corner the market with prices for a standard room costing more than a suite in Stockholm. The sauna was fantastic, the service friendly and all of the rooms look freshly rennovated. I guess if you want to see the Aurora Boralis, you pay your... More 

Helpful?
Thank Dune S
Sara J, Hotelldirektör at Scandic Ferrum, responded to this review

Hi, Thank you for writing to us. I'm glad yo liked the hotel and the service. I do hope that you got to see and experience the Aurora Boralis. And we do hope to see you back in kiruna and at Ferrum, if not for the mountains in wintertime so perhaps to see what has happened at the hotel :)... More 

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