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Scandic Ferrum

Lars Janssongatan 15, Kiruna 98121, Sweden (Formerly Scandic Hotel Ferrum Kiruna)
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Scandic Ferrum
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180 Reviews from our TripAdvisor Community

Traveler rating
    27
    74
    60
    15
    4
See reviews for
32
70
5
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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    (36)
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Warsaw, Poland
1 review
5 of 5 stars Reviewed 1 week ago

We were travelling from Poland and stayed in Kiruna Scandic Ferrum for one night. We had a great rest, delicious breakfast and generally a very pleasent stay. The stuff was very helpful. The location of the hotel is great, Thank you!

Review collected in partnership with ScandicHotels.com

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Gavle, Sweden
Contributor
13 reviews 13 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First, I suggest that you ask for a room on the front of the hotel, where you have an interesting view over the mountains and the iron-ore mine. The hotel feels a little bit old. The beds are comfortable and the cleaning is acceptable. The buffet breakfast is very good The staff is very helpful and nice.

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Tampere, Finland
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Old fashion hotel in Kiruna. Not much done since 70´s. Rooms pretty original, but what else expected if town will be moved away... due to mine. Restaurant surprised by local dish that was wonderful. Still - place for proper sleep if you travel in North Sweden.

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Stockholm
Top Contributor
327 reviews 327 reviews
54 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed March 25, 2015

Common areas have been renovated and are really stylishly designed. When we checked in the receptionist struggled with taking care of us, serve beer at the bar, answering the phone.Definitely could she have like assistance.Many guests come from a far country, and of course has lots of questions before excursions. Next to the entrance there is a little kiosk that... More 

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Dallas
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 10, 2015

I was actually impressed by this hotel after staying here and comparing it to others in the area. It is a no frills, simple, clean and convenient hotel. Don't expect 4/5 star service, but you aren't paying 4/5 star prices either. In fact, after staying at the ICEHOTEL, I would have rather stayed here and simply visited the IH. Pros:... More 

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Chicago, Illinois
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed March 6, 2015

My son and I spent three nights in Kiruna chasing the Northern Lights and to visit the ICEHOTEL (see that review). The Scandic is an okay choice when in the area, not great, not horrible. LOCATION: The Scandic is close to the center of this small mining town. Kiruna is a small town, so any hotel would likely be relatively... More 

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Dubai
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed February 27, 2015

Heard of different reviews. But have to be honest and say the staff and hotel far passed my expectations. Helpful staff, assisting with tour bookings etc. Would suggest keeping the fire burning at all times. Clean, comfortable rooms. Wouldn't hesitate recommending this establishment 👍

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Sara J, Hotelldirektör at Scandic Ferrum, responded to this review

Hi, I would like to start with thanking for you taking the time to write. I agree with you - it's nice with the fireplace burning - and it smells so good. I am very glad that we could exceed your expectations and perhaps proove that we do take all our guest's feedback seriously. We constantly work with service to... More 

wokingham uk
Top Contributor
53 reviews 53 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed February 22, 2015

Difficult to know where to start. First the good bits, big room, reasonable condition, clean. Staff - what few there were - delightful. Only ever one person on bar or reception which meant often you waited so long you just gave up. Seemed complete confusion about what food was available when - apart from the 3 day old prawn and... More 

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Sara J, Hotelldirektör at Scandic Ferrum, responded to this review

Hi, First of all, thank you for writing. I'm gald you enjouyed the hotel and the staff ofcourse. However - there are alot of thing that we surely are not proud of and i'm so sorry that you had to experience that. Surely I will take this back to my team and work with this but I would very much... More 

Travelers are raving about these Kiruna hotels

Lymington, United Kingdom
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 22, 2015 via mobile

We were unfortunate to arrive on the Saturday which was Valentines night. We couldn't book dinner in the restaurant as it was full. There seemed to be very few staff especially in the bar. The coffee machine in reception emptied quickly and was not replenished. Breakfast the next morning was a bit if a scrum. The second night and breakfast... More 

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Sara J, Hotelldirektör at Scandic Ferrum, responded to this review

Hi, Thank you for writing - and i'm sorry that you had to experience a busy environment. I've gotten this feedback from another guest as weel and for next year (and other bigger happenings) i will make sure to leave some tables in our restaurant non-bookable so that we can accomodate as many of our hotel guests as possible. Other... More 

Hong Kong, China
Top Contributor
75 reviews 75 reviews
39 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed February 12, 2015

It had snow storm in Abisko and the scheduled train was cancelled. We had to go back to Kiruna all in a suddenly and finally stayed in this hotel. Expensive but nice, the sauna is excellent. Staffs are very nice and helpful. Comfortable bed mattress and blankets. Recommended this hotel to people who are heading there .

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Sara J, Hotelldirektör at Scandic Ferrum, responded to this review

Hi, Thank you for your feedback - I'm glad you enjoyed your stay with us even though it wasn't planned. I look forward to welcoming you back to Kiruna and Ferrum again soon. Kind Regrads Sara More 

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