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Scandic Ferrum

Lars Janssongatan 15, Kiruna 98121, Sweden (Formerly Scandic Hotel Ferrum Kiruna)
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Scandic Ferrum
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Scandic Ferrum
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174 reviews from our community

Traveler rating
    25
    73
    57
    15
    4
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31
67
5
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stockholm
Top Contributor
296 reviews 296 reviews
51 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Common areas have been renovated and are really stylishly designed. When we checked in the receptionist struggled with taking care of us, serve beer at the bar, answering the phone.Definitely could she have like assistance.Many guests come from a far country, and of course has lots of questions before excursions. Next to the entrance there is a little kiosk that... More 

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Dallas
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 10, 2015

I was actually impressed by this hotel after staying here and comparing it to others in the area. It is a no frills, simple, clean and convenient hotel. Don't expect 4/5 star service, but you aren't paying 4/5 star prices either. In fact, after staying at the ICEHOTEL, I would have rather stayed here and simply visited the IH. Pros:... More 

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Chicago, Illinois
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed March 6, 2015

My son and I spent three nights in Kiruna chasing the Northern Lights and to visit the ICEHOTEL (see that review). The Scandic is an okay choice when in the area, not great, not horrible. LOCATION: The Scandic is close to the center of this small mining town. Kiruna is a small town, so any hotel would likely be relatively... More 

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Dubai
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed February 27, 2015

Heard of different reviews. But have to be honest and say the staff and hotel far passed my expectations. Helpful staff, assisting with tour bookings etc. Would suggest keeping the fire burning at all times. Clean, comfortable rooms. Wouldn't hesitate recommending this establishment 👍

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Sara J, Hotelldirektör at Scandic Ferrum, responded to this review

Hi, I would like to start with thanking for you taking the time to write. I agree with you - it's nice with the fireplace burning - and it smells so good. I am very glad that we could exceed your expectations and perhaps proove that we do take all our guest's feedback seriously. We constantly work with service to... More 

wokingham uk
Top Contributor
50 reviews 50 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed February 22, 2015

Difficult to know where to start. First the good bits, big room, reasonable condition, clean. Staff - what few there were - delightful. Only ever one person on bar or reception which meant often you waited so long you just gave up. Seemed complete confusion about what food was available when - apart from the 3 day old prawn and... More 

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Sara J, Hotelldirektör at Scandic Ferrum, responded to this review

Hi, First of all, thank you for writing. I'm gald you enjouyed the hotel and the staff ofcourse. However - there are alot of thing that we surely are not proud of and i'm so sorry that you had to experience that. Surely I will take this back to my team and work with this but I would very much... More 

Lymington, United Kingdom
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 22, 2015 via mobile

We were unfortunate to arrive on the Saturday which was Valentines night. We couldn't book dinner in the restaurant as it was full. There seemed to be very few staff especially in the bar. The coffee machine in reception emptied quickly and was not replenished. Breakfast the next morning was a bit if a scrum. The second night and breakfast... More 

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Sara J, Hotelldirektör at Scandic Ferrum, responded to this review

Hi, Thank you for writing - and i'm sorry that you had to experience a busy environment. I've gotten this feedback from another guest as weel and for next year (and other bigger happenings) i will make sure to leave some tables in our restaurant non-bookable so that we can accomodate as many of our hotel guests as possible. Other... More 

Hong Kong, China
Top Contributor
74 reviews 74 reviews
38 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed February 12, 2015

It had snow storm in Abisko and the scheduled train was cancelled. We had to go back to Kiruna all in a suddenly and finally stayed in this hotel. Expensive but nice, the sauna is excellent. Staffs are very nice and helpful. Comfortable bed mattress and blankets. Recommended this hotel to people who are heading there .

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Sara J, Hotelldirektör at Scandic Ferrum, responded to this review

Hi, Thank you for your feedback - I'm glad you enjoyed your stay with us even though it wasn't planned. I look forward to welcoming you back to Kiruna and Ferrum again soon. Kind Regrads Sara More 

Los Angeles, California
Top Contributor
73 reviews 73 reviews
32 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 4, 2015

We wanted a "real" hotel for a night after spending the first four nights in "unusual" adventure accommodations and we were in need of Hotel style services before we boarded an overnight train for the next evening. A great location in the middle of town, it overlooks the iron mine (it IS better than it sounds) and served its purpose... More 

Was this review helpful? Yes 1
Sara J, Hotelldirektör at Scandic Ferrum, responded to this review

Hi, Thank you for writing and for your kind feedback. I'm glad you enjoyed Scandic and the northern part of Sweden - isn't it beautiful?! I hope that we have the opportunity to welcom you back to Kiruna someday soon. Kind Regards Sara More 

manchester
Top Contributor
70 reviews 70 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed February 1, 2015

hotel is fine, be aware though there are two grades of rooms. decent ones and ones that are not fantastic and are used by contractors for the iron ore mine. The breakfast is very good, there was a decent busy bar downstairs where the food looked fine. the tourist office is accross the square where trips can be booked, there... More 

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Sara J, Hotelldirektör at Scandic Ferrum, responded to this review

Hi, Thank you for writing and giving us feedback. I'm glad you enjoyed our hotel, the breakfast and lobbybar. We are working with the hotelrooms - most of them however are refurbished recently. I do hope to see you again soon. Kind regards Sara More 

Solihull, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 31, 2015

Being the only big hotel in the area it's difficult to compare but I'd say this is a sub par Scandic considering the price. Rooms are nice and clean but a bit dated although some have been newly renovated. The sauna and lounge on the top floor is great though with panoramic views. Breakfast was really good as well. Free... More 

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Sara J, Hotelldirektör at Scandic Ferrum, responded to this review

Hi, First of all - thank you for taking the time to write. I am very glad to hear that you enjoyed our hotel so much and I do hope to welcome you back soon again. Kind Regards Sara More 

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