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Malpas Hotel & Casino

5.0 of 5 Cesur Sokak No 4 | KYRENIA, Catalkoy, Cyprus
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Malpas Hotel & Casino
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Malpas Hotel & Casino
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581 reviews from our community

Traveler rating
    218
    193
    112
    35
    23
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108
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (211)
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Warrington
1 review
3 of 5 stars Reviewed 3 days ago NEW

My husband and i went in September 2014. We think this is only a 3 star hotel. We are lucky enough t go on several holidays a year and this is definately not a 5 or even 4 star. The views and grounds are beautiful. The town is fantastic and we went there a few nights to the harbour to... More 

Was this review helpful? Yes
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear Guest, Thank you very much for your precious time to write a review to Trip Advisor com, Please accept my apologies but as the manager of the hotel I felt the need, to rectify your comment about our food , for the sake of accurate information for our valuable guests ,I hope you don’t mind me doing so. We... More 

Swindon, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We went iat the end of October. Weather was changeable so spent time inside. The bungalow we had in the grounds was well equipped and comfortable. Staff were friendly and everything except the food of a high standard. The foo was a bit hit and miss. Tended to be the same and tried to cater for too many different tastes.... More 

Was this review helpful? Yes
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear Guest, thank you very much for the your kind words for our Hotel. I will take your feed back about Food seriously and will make sure that what ever is needed should be done . we will be glad to see you again. we wish you a Marry Christmas and a Happy New year. More 

Plymouth, United Kingdom
Top Contributor
100 reviews 100 reviews
63 hotel reviews
152 helpful votes 152 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived just after 2pm (check in is from 2pm) we had to wait almost half an hour for our room to be ready. This is the first time in all our stays that we have ever had a very polite receptionist. The room was the normal standard. The evening meal was hotter than normal, it's usually lukewarm! At night... More 

Was this review helpful? Yes
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear Guest, Thank you very much for your precious time to write a review to Trip Advisor. We are always trying to be as helpful as possible..We respect everyone’s needs and expectations from a holiday and therefore we respect every feedback, which also help us in improving our selves. , Please accept my apologies but as the manager of the... More 

Tipton, W. Mids. U.K.
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have just returned from three weeks at the Malpas which is a beautiful hotel, clean, comfortable and friendly staff BUT is seriously let down by the food. The cold buffet and desserts are really good, plenty to choose from and delicious BUT the "hot" food is of poor quality, the meat was dry and tough, and everything was only... More 

Was this review helpful? Yes 1
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear Guest, Thank you very much for your review. I am very glad to read that you loved our Hotel and our staff was able to make your stay comfortable and enjoyable. please allow me to explain about the food,we are a Mediterranean country and food is never served very hot in our tradition and some of our guests also... More 

Cambridge, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Malpas with my now wife from the 15th until the 25th October 2014. Myself and my wife used the hotel as the base for the majority of our wedding party as we got married up at Bellapais Abbey on the 18th October 2014. When we arrived at the hotel, we were greeted by a very polite... More 

Was this review helpful? Yes
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dearest Guest, Thank you very much for your kind regards for our Hotel and our services. Thank you for choosing Malpas Hotel for the most important event in your life and we are very glad to serve you. It’s great to know that you have beautiful memories of the day and you and your respectful family enjoyed your stay with... More 

Royal Tunbridge Wells, United Kingdom
Top Contributor
56 reviews 56 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The dinner selection in the restaurant is ok the bed is ok the room is ok and the bar is quite nice. The bathrooms are nice and there is a good selection in the minibar. Casino is good and the outside areas are nice too.

Was this review helpful? Yes
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear Guest, Thank you very much for your nice comments for our all services. I noticed you have contributed a lot in trip advisor and your kind comments are very important for us. we will be glad to serve you again. kind regards More 

Istanbul, Turkey
1 review
1 of 5 stars Reviewed 4 weeks ago

December 18.20.2014 ı stayed ın kıbrıs malpas hotel... Hotel was good but the person who works there name was CAFER KÜÇÜKŞEN who was very unpolıte and negatıve he was not coordınate wıth us... We were there early and my wıfe pregnant and tıred ı saıd do we get ın our room before 12:00 am ı was sure that room was... More 

Was this review helpful? Yes
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear guest, Thank you for your review. I am sorry to read that you had a problem with our front desk (reception chef) Mr. Cafer Kucuksen, here I would like to explain few things our receptionists are trained to be friendly and helpful to all our guests, for which I am sure they are and Mr Cafer is one of... More 

Filey, United Kingdom
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 10, 2014

Arrived back last week after 3 weeks at the Malpas Hotel. Having read sceptic reviews, prior to our journey, we were somewhat apprehensive of what lay ahead. After a shaky start with transfer pickup areas ( unknown )we were taken to the Malpas by a friendly driver who provided us with information about the Northen end of Cyprus, where to... More 

Was this review helpful? Yes 8
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear guest, Thank you very much for your kind review.We are delighted that you had such an amazing stay with us and found our hotel to be stunning, and our location, staff, and rooms to be exceptional. We are very proud of all of our staff and the service they provide. Even members of our team who do not have... More 

ST LEONARDS ON SEA
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 9, 2014

This was our second visit to the Malpas in September 2014. We stayed previously in September 2013 and once again the Hotel lived up to expectations. This time we stayed in the main hotel in a room with balcony overlooking the sea and pool area, How magnificent it was too. In 2013 we stayed in the Diamond Court part of... More 

Was this review helpful? Yes 1
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dearest guest, Thank you for your most kind review on Trip advisor and particularly for praising efforts of our colleagues and our restaurant . Thank you for complementing our buffet food, hotel facilities but most of all our dedicated employees. Thank you for being our guest and thank you for sharing your positive experience of Malpas Hotel with other TripAdvisor... More 

Chorleywood, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 4, 2014

We stayed at the Malpas in October – a modern comfortable and spacious hotel. The grounds and hotel itself are well maintained and the rooms comfortable and spacious (sea view recommended). The outdoor pool is lovely and the Spa excellent (great massages). The staff are very friendly and helpful particularly the Guest Relations Manager - Nekut who was a credit... More 

Was this review helpful? Yes 4
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear Guest, Thank you very much for your kind review. we are glad to read that you enjoyed your stay with us. I am glad to read that our staff was able to make your stay comfortable and enjoyable. I have taken all the notes from your precious feed back and will take immediate steps in the needed fields. we... More 

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Additional Information about Malpas Hotel & Casino

Address: Cesur Sokak No 4 | KYRENIA, Catalkoy, Cyprus
Location: Cyprus > Kyrenia District > Catalkoy
Price Range (Based on Average Rates): $
Hotel Class:5 star — Malpas Hotel & Casino 5*
Number of rooms: 194
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Also Known As:
Malpas Hotel Catalkoy
Malpas Hotel And Casino
Malpas Hotel Kyrenia
Malpas Hotel & Casino Cyprus/Catalkoy

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