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Malpas Hotel & Casino

5.0 of 5 Cesur Sokak No 4 | KYRENIA, Catalkoy, Cyprus
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Malpas Hotel & Casino
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Malpas Hotel & Casino
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566 reviews from our community

Traveler rating
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    106
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kidderminster, United Kingdom
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

We arrived late on the Sunday night flight from Stansted and we driven to one of the mini villas which was ideal for our party of 3. However housekeeping hadnt been advised and only 2 of everything which resulted in phone call to Hotel reception. This was quickly remedied however. Next day went for breakfast and spent the day around... More

Was this review helpful? Yes
england
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Just got back today after a week stay at malpas, as i stayed at Acapulco earlier in the year i had high expectations for malpas. And after reading some reviews i was a bit nervous to say the least. When we arrived it was around 1am. The hotel staff came and grabbed our bags from the coach and took them... More

Was this review helpful? Yes 2
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear Guest, Thank you for spending your time to comment on your recent stay. We are very glad to read , that you remark our hotel, the food offer and the perfect location around. We were also very pleased to read your comments about the friendly and helpful staff in our hotel. Certainly we have passed this on to our... More

Fife
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

I stayed at the Malpas hotel with my sister at the Festival time early Oct.We thoroughly enjoyed our time there. Our room on the 1st floor was lovely. it was cleaned every day, towels and sheets changed regularly and toiletries replaced frequently. We had a good view over the gardens and sea. There were 2 weddings on during our stay... More

Was this review helpful? Yes
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dearest Guest, Oh wow! What an amazing review of the hotel! We got a perfect review. This just made my day. As you can imagine, in today's extremely competitive lodging environment with variant visitors, it is so difficult to get a perfect review but we did and I am so proud of our team for this great accolade. Thank you... More

Largs, United Kingdom
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 1 week ago

5* Hotel Malpas- I will start with the positives, we arrived and had a lovely view over the pool which encompassed the sea and the hills behind, as we arrived on our (shared) birthday the hotel supplied us with some fruit and a bottle of red wine- thank you for this. Mehmet at the pool bar is an absolute star,... More

Was this review helpful? Yes
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear Guest, Thank you very much for your precious time to write a review to Trip Advisor. Please accept my apologies but as the manager of the hotel I felt the need to correct some of your comments just for the sake of correct information for our precious guests. You mentioned in your review that you have been to other... More

Nottingham
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

On arrival we joined a rather chaotic melee at the reception desk, where no one seemed to be in control. Eventually we were able to collect our keycards and were asked to wait outside with others for a vehicle to take us to our room in the annexe. A minibus came but was not large enough for us all, so... More

Was this review helpful? Yes
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear Guest, Thank you very much for your precious time to write a review to Trip Advisor. We are pleased to read that you thought our hotel’s location was lovely and that it was beautiful inside. I am very glad to read you enjoyed the room and the Gym. We always make sure that the right of number of staff... More

Chelmsford, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Just returned from a fabulous week at the Malpas Hotel. Room was 5*. Food was excellent with a very wide variety of choice. Pool area was very clean and welcoming and spent a few occasions chilling. There are courtesy buses to and from the local town and harbour which is a must see both day and night. If I have... More

Was this review helpful? Yes
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear Guest, Thank you very much for you kind words about our Hotel and services. It was a pride for us to read that you enjoyed your holiday with us. Your nice words for food and our pool services motivated us. It was our pleasure to serve you and we are very happy to read that you will visit us... More

Kill Devil Hills, North Carolina
Top Contributor
54 reviews 54 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Look this is not a 5* hotel but it is very good with delightful staff, good bedrooms and good food. I accept all the comments about food getting a little repetitive and the dining room feeling a little too 'holiday camp' for my tastes but we paid a very good price for this holiday and as someone else states you... More

Was this review helpful? Yes
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear Guest, Thank you very much for your kind review. I am very glad to read that my entire staff was able to make your holiday enjoyable. Your feedback's were sent to the concerned departments and the steps will be taken immediately. We will be glad to serve you again with our exclusive 5* services. Warm regards More

Peterborough
Top Contributor
73 reviews 73 reviews
30 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrived late at night after a delayed flight from Stansted, so ordered room service... it was abysmal... the supposed hot food was cold and tasted awful... not a good start. We were staying in the annexe, not the main hotel so the food came a distance to us.. surely the staff could have covered the food to try and... More

Was this review helpful? Yes 2
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear Candy man, Thank you for your review. I apologize for the impression you had on your arrival. I am glad to read your nice word for our staff and rooms. The safes are not bolted but again we have strict security and no one can go into the room forget walking out with the safe. We also have Hotel... More

London, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We discovered Malpas hotel as my cousin had his wedding reception at the hotel in 2011, and we were impressed with the standard of the hotel at the time. With this in mind, we booked half board for a week. The pool is picturesque and the pool staff incredibly helpful and always smiling. The same is also true of the... More

Was this review helpful? Yes 1
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear Murad Thank you for your review. Your feed backs while your stays with us to our guest relation were also given to me. We take all the feed backs very seriously and act on them immediately. When you visit us next time you will see the changes made. As your good self is a chef we will be glad... More

Manchester, United Kingdom
1 review
3 of 5 stars Reviewed 4 weeks ago

We had a lovely relaxing holiday. It appears from other reviews we were fortunate to stay in Diamond Court rather then the main building. Our room was spacious, cleaned regularly and quiet. Hotel main area clean and welcoming but I agree reception staff need to have a more pleasant approach when dealing with hotel guests. Take a look at the... More

Was this review helpful? Yes
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear guest, Thank you for kind review, I am glad to read you enjoyed your stay with us and had enjoyed our services and pool. All your feedback's are forwarded to the concerned departments and I will make sure that steps needed are taken immediately. We are glad to read that you will visit us again it will be our... More

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Additional Information about Malpas Hotel & Casino

Address: Cesur Sokak No 4 | KYRENIA, Catalkoy, Cyprus
Location: Cyprus > Kyrenia District > Catalkoy
Price Range (Based on Average Rates): $
Hotel Class:5 star — Malpas Hotel & Casino 5*
Number of rooms: 194
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Also Known As:
Malpas Hotel And Casino
Malpas Hotel Catalkoy
Malpas Hotel Kyrenia
Malpas Hotel & Casino Cyprus/Catalkoy

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