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Malpas Hotel & Casino

5.0 of 5 Cesur Sokak No 4 | KYRENIA, Catalkoy, Cyprus
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Malpas Hotel & Casino
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Malpas Hotel & Casino
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589 reviews from our community

Traveler rating
    219
    197
    113
    35
    25
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110
368
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
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Berwick upon Tweed, United Kingdom
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in Northern Cyprus for a week and concluded that to improve on the Malpas would have required a substantial spend. The staff were excellent and very friendly and we got to know several of them quite well. The prices for extras were quite reasonable. The hotel has an elevated position in a cul de sac in a residential... More 

Was this review helpful? Yes 2
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear Guest, Thank you very much for your kind review. I am very glad to know that you enjoyed your stay with us. We are pleased to read that you thought our hotel’s location was lovely and that it was beautiful inside. your comments for our staff made me very happy as its our aim to provide the highest standards... More 

Contributor
15 reviews 15 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 22, 2015

I stayed in this hotel as a single for 12 nights. Overall it was a pleasant hotel with a variety of facilities offered. My room unfortunately was directly over the hotel generator and extremely noisy and disappointing. I asked to be moved as I was there for medical recovery but was told it would be another 40€ per night. On... More 

Was this review helpful? Yes 2
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dearest Guest, Thank you very much for your kind review. Please accept my apologies but as the manager of the hotel I felt the need, I hope you don’t mind me doing so , to rectify your comment about our food and safety policy , for the sake of accurate information for our valuable guests.we have very strict health &... More 

Kent, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 9, 2015

We have stayed in the Malpas for the last 4 yeas and cannot believe the negative reviews posted. We have a 5 year old son, the staff are great with children, we find the food they serve is for both adults and children, if at any time your child does not like anything, the chief will try and cook a... More 

Was this review helpful? Yes 4
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dearest Guest, Thank you for taking the time to write your review , your comments are very much valued. We really appreciate your comments regarding our staff and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect, We are... More 

Southern Wales, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 1, 2015

Me and my family stayed here in october this was the third time for us to visit northern cyprus, we have stayed in different hotels each time. The Malpas is great if you want a quiet get away with no screaming kids, however even tho they say they cater for children it is not a place to take the kids.... More 

Was this review helpful? Yes 1
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear Guest, Thank you very much for your review. I am surprised to read that you got this impression that we are not child friendly hotel. what actually we want is that children should be under the supervision of the adult in the spa area for the sake of safety .we have 14 children at the moment in our hotel... More 

Peyia, Paphos, Cyprus
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 1, 2015

Four of us stayed in the Malpas on their three day Christmas package. The hotel was very tastefully decorated both outside and inside with Christmas decorations. We stayed in the annex, about 200 yards away from the main building, which initially caused us some concern as two of our party are not so mobile. However reception assured us that at... More 

Was this review helpful? Yes 1
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear Guest, Thank you for your kind words about our services and staff.we are pleased to read that you enjoyed you stay and Christmas with us.please give us your information about room need before so we can arrange it for you according to your needs. all your feed backs are taken seriously and I will make sure that all necessary... More 

Dublin, Ireland
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 30, 2014

Upon arrival and in response to our question of what the view was like the receptionist said it had one of the water and the mountain. Didn't sound too bad we thought, so we took the key and went to the room. Walking into room 108 the first thing we noticed was the strong smell of stale cigarettes. The second... More 

Was this review helpful? Yes 3
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear Guest, Thank you very much for your precious time to write a review to Trip Advisor com, Please accept my apologies but as the manager of the hotel I felt the need to correct some of your comments just for the sake of correct information for our precious guests. The room that we had the pleasure to welcome you... More 

Protaras, Cyprus
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 27, 2014

We have booked for our yearly xmas three Nights at the Malpas our first two nights were excellent but boxing night was not a successful due to the entertainment this night was the gala ball so was expected to Be the best for entertainment .our party of 15 will be looking for a new venue next year it is a... More 

Was this review helpful? Yes
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dearest guest, thank you very much for your review. I am glad to read that you enjoyed your overall stay with us/ we apologies for the gala night. we booked this music group as in summer season our British guest gave very positive feedback's about them ,but it looks like that not the party music . this year its going... More 

Warrington
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 19, 2014

My husband and i went in September 2014. We think this is only a 3 star hotel. We are lucky enough t go on several holidays a year and this is definately not a 5 or even 4 star. The views and grounds are beautiful. The town is fantastic and we went there a few nights to the harbour to... More 

Was this review helpful? Yes 2
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear Guest, Thank you very much for your precious time to write a review to Trip Advisor com, Please accept my apologies but as the manager of the hotel I felt the need, to rectify your comment about our food , for the sake of accurate information for our valuable guests ,I hope you don’t mind me doing so. We... More 

Swindon, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 19, 2014

We went iat the end of October. Weather was changeable so spent time inside. The bungalow we had in the grounds was well equipped and comfortable. Staff were friendly and everything except the food of a high standard. The foo was a bit hit and miss. Tended to be the same and tried to cater for too many different tastes.... More 

Was this review helpful? Yes
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear Guest, thank you very much for the your kind words for our Hotel. I will take your feed back about Food seriously and will make sure that what ever is needed should be done . we will be glad to see you again. we wish you a Marry Christmas and a Happy New year. More 

Plymouth, United Kingdom
Top Contributor
105 reviews 105 reviews
66 hotel reviews
145 helpful votes 145 helpful votes
3 of 5 stars Reviewed December 4, 2014

We arrived just after 2pm (check in is from 2pm) we had to wait almost half an hour for our room to be ready. This is the first time in all our stays that we have ever had a very polite receptionist. The room was the normal standard. The evening meal was hotter than normal, it's usually lukewarm! At night... More 

Was this review helpful? Yes 1
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear Guest, Thank you very much for your precious time to write a review to Trip Advisor. We are always trying to be as helpful as possible..We respect everyone’s needs and expectations from a holiday and therefore we respect every feedback, which also help us in improving our selves. , Please accept my apologies but as the manager of the... More 

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Additional Information about Malpas Hotel & Casino

Address: Cesur Sokak No 4 | KYRENIA, Catalkoy, Cyprus
Location: Cyprus > Kyrenia District > Catalkoy
Price Range (Based on Average Rates): $
Hotel Class:5 star — Malpas Hotel & Casino 5*
Number of rooms: 194
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Also Known As:
Malpas Hotel And Casino
Malpas Hotel Catalkoy
Malpas Hotel Kyrenia
Malpas Hotel & Casino Cyprus/Catalkoy

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