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Malpas Hotel & Casino

Cesur Sokak No 4 | KYRENIA, Catalkoy, Cyprus
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Malpas Hotel & Casino
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Malpas Hotel & Casino
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615 reviews from our community

Traveler rating
    229
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    118
    36
    27
See reviews for
115
386
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Turkish first
  • Any
English first
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    (615)
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    (153)
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    (194)
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    (177)
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    (91)
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Weybridge, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 of 5 stars Reviewed yesterday NEW

Lovely styled hotel. However, too many sleepless nights owning to loud music played some nights. the music was so loud we could feel the base vibration in our rooom. Otherwise food good, restaurant staff attentive, stylish hotel and well positioned with fabulous views. Pity they felt unable to reduce the noise level until the early hours!

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel was unknown albeit I knew Northern Cyprus. It was booked on the internet for 4 people owing to the exceptional value for money - just over £1500 for half board, including flights and transfers for 4 people. The breakfasts were excellent, though the only disappointment was not serving fresh fruit juice on an Island renowned for its fruit... More 

Was this review helpful? Yes 2
Suffolk
Top Contributor
71 reviews 71 reviews
26 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

The Malpas is a beautiful hotel with stunning views. It provides some nice touches like shuttle buses into town and to their "beach" (not a grain of sand to be seen) which makes it very easy to get around. The Malpas purports to be a 5 star hotel but serves the worst, most unpleasant, drink at breakfast and dares to... More 

Was this review helpful? Yes 3
England, United Kingdom
Top Contributor
64 reviews 64 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Large pools and decking. restaurent buffet style with reasonable variety. Staff in bar were very friendly and attentive. Little further out from amenities which people without cars found harder, so hire a car and explore.

Was this review helpful? Yes 1
Oxfordshire
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We arrived at this hotel at about 9.30pm, to be informed that there was a problem with our room - the previous occupant had broken his arm and was unable to move out. Later, we were told that the previous occupant's flight had been canceled or delayed, and he had to stay another day. And from another source, we learned... More 

Was this review helpful? Yes 4
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear Chris, Thank you very much for your candid review of your recent stay at our Hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay..We truly value the opinions of our guests and we apologize that we did not meet your expectations. We will be glad to see you again to... More 

Community of Madrid, Spain
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

In July we spend 5 nights in this hotel. This hotel has everything that you could ask for in a hotel. the staff was helpfull the service was great indoor swimming pool was clean. food was excellent. Location of the hotel is excellent, I really like the location. I can recommend it to anyone.

Was this review helpful? Yes 4
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear Jane , Thank you for your comments regarding your recent experience with us We always appreciate the positive comments left by the most important people in our world; our guests. I am glad that you enjoyed your stay with us, and that our staff have gone above and beyond in terms of service. Thank you again, and we look... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 22, 2015

the hotel is excellent, casino is great also, the meals were great, i dont like Turkish traditional food but this hotel serves it better, and world kitchen is fine also, the rooms are well decorated and quiet, we enjoyed our holiday and it was great to be in there ..

Was this review helpful? Yes 1
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear Peter, I would like to thank you for your kind review about our property. I am pleased to read that you enjoyed your stay with and you also enjoyed the food.May I reassure that the Eternity team will continue provide the highest standards of service and comfort ,and exceeding expectations will be our constant mission.We will be happy to... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 21, 2015

This is a lovely hotel in a nice setting and the staff were generally pretty good but our experience was a little underwhelming compared to other 5 star hotels we've stayed at. Firstly we were in C-Block which is about a 2 min walk from the main building and not as nice as the rooms in the main hotel. We... More 

Was this review helpful? Yes
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear Javed , Thank for your review . I sorry to read that you didn't enjoy your stay with us. I have forwarded your review to the concerned departments and you will see the difference on your next arrival. please see our Guest relation staff for any need or feedback during your stay so we make sure that you have... More 

Derbyshire, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2015

went 28th march to malpass the resort wasnt quite ready we got put in the annex as the hotel was having work done? we were slightly disapointed but The room was excellent as the 1st week past things like pool bar opened adding to our enjoyment with superb food and drink every day at lunch with great staff making us... More 

Was this review helpful? Yes 1
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dear Tantalising, I would like to thank you for your kind review about our property. I was very pleased to read that you enjoyed your stay with us . we appreciate your kind words for comfy and modern rooms with stunning view. Your remarks for our staff and food made us proud of our services to the valuable guests like... More 

Lincoln, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 21, 2015

We returned yesterday from two glorious weeks at this wonderful hotel! This was my fourth visit and My husband's third visit, and as ever the Hotel was great and the staff as ever kind, helpful and great fun! There was as ever a wonderful wide choice of food in the restaurant! This time we even ventured into the Casino, which... More 

Was this review helpful? Yes 2
MalpasHotelKyrenia, General Manager at Malpas Hotel & Casino, responded to this review

Dearest Christina, Thank you for your comments regarding your recent experience with us. We appreciate your feedback, and as you can see by the many recent TripAdvisor guest comments, we are maintaining our high standards and exceptional customer service. I am glad that you enjoyed your stay with us, and that our staff has gone above and beyond in terms... More 

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