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Cratos Premium Hotel, Casino, Port & Spa

Catalkoy village, Catalkoy, Cyprus
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Best prices for: 1 room 1 guest
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Cratos Premium Hotel, Casino, Port & Spa
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Cratos Premium Hotel, Casino, Port & Spa
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247 reviews from our community

Traveler rating
    96
    60
    43
    18
    30
See reviews for
58
68
9
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Cratos Premium Hotel, Casino, Port & Spa
See the most recent reviews
Rhu
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 7, 2015

We went as a couple with two friends and their two children. Fantastic Hotel and staff, the hotel is beautiful, food delicious, can't rate it highly enough, we had a fantastic stay over the New Year period, would definitely, return.

Was this review helpful? Yes
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, We were all very honoured by your words! We appreciate your comments and hope to welcome you and your family again in CRATOS Premium. Best Regards, More 

Poole, United Kingdom
Top Contributor
234 reviews 234 reviews
25 hotel reviews
127 helpful votes 127 helpful votes
2 of 5 stars Reviewed December 27, 2014

I have visited this hotel several times in the last year but my last visit was a complete disaster. The service was really so bad and the attitude of the waiting staff off hand. We ordered cocktails and 20 minutes later in a very quiet bar they had not even started to make them. I don't know what has happened... More 

Was this review helpful? Yes 1

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Istanbul, Turkey
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 8, 2014

First of all, of course Cratos is a nice place to visit and stay with all facilities. I want to share my comments as a repeated guest. So if we start with good points of hotel, It has a nice location to reach center of Girne and aprx. 40min. away from Ercan airport. Hotel has so many activities rather than... More 

Was this review helpful? Yes 8
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 9, 2014

I got married at this hotel in 2011 and it was the most amazing time of my life. We had 120 friends and family staying at the hotel and they all loved it. The rooms were well cleaned and food was great. Staff were very helpful and informative. The hotel was truly a luxury hotel. Probably one of the best... More 

Was this review helpful? Yes 4
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for staying at CRATOS Premium. We have taken the notes of your comments that you have shared with us. We would like to clarify that CRATOS Premium has "Full Board plus" concept not all inclusive. In order to improve our services at Port CRATOS in 2015, we will revise our operational procedures according to our guest's... More 

Istanbul, Turkey
Top Contributor
57 reviews 57 reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 29, 2014

Cratos offers a very nice open buffet and a-la-carte restaurants in Kyrenia (Girne), North Cyprus. The casino is just the best one in Cyprus and their beach and night club are really worth to go. The only issue is the service quality and the personnel I guess.

Was this review helpful? Yes 1
Ozan_Okcu, Halkla İlişkiler Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for staying at CRATOS Premium. We are glad to hear that you have enjoyed your stay with us and the comments that you shared. We look forward to welcoming you back to CRATOS Premium soon. Regards, More 

Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 16, 2014

We went as day visitors. It's a bit hard to understand the tariff bu we paid 20tl each for the use of beds with sunshades, use of the lagoon (swimming) but not the pool which would have been extra. We got beds by the edge of the sea which was lovely as it was really windy and thus cool. The... More 

Was this review helpful? Yes 2
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for your daily visit to Port CRATOS and sharing your reviews. We have several fees for using Port CRATOS facilities. 20 TL per person you paid was for using sunbed and umbrella. Apart from that we have Cabanas (private lodges) which you can hire on daily basis for up to five or six people and you... More 

Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 16, 2014

The hotel is not that fabulous like it was mentioned. Service is poor especially when it is crowded. Rooms are total disappointment looks like old average double tree hotel rooms. They run after beach towels at the beach. Hotel looks expensive from the outside but not that fancy. We pay a lot it is not worth it. However buffet is... More 

Was this review helpful? Yes 2
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for staying with us at your previous holidays. We thank you for your review and have taken note of your comments regarding some of our services. We hope that you will accord us another opportunity to prove our services to you again soon. Regards, More 

Woodford, United Kingdom
Top Contributor
110 reviews 110 reviews
39 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed September 5, 2014

Ok I have to state I never stayed at this hotel but have visited others that were staying, where and I also spent a day on there beach area, spent a day at the Spa and used casino. Starting with the hotel itself, it's big and I mean big, it long in length and you feel that you could walk... More 

Was this review helpful? Yes 4
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, We would like to thank you for your analytic review about CRATOS Premium. As you have mentioned that our hotel has the biggest indoor and outdoor areas, we are working on improving our signalization system. We are also glad to hear that you enjoyed your day at Port CRATOS. We do have music both at the pool side... More 

Bath, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 20, 2014

I really would not like to criticise this hotel, really big investment, one of the marbles of North Cyprus but being in hospitality sector myself I am appalled with my last experience with this hotel! I have been to Cratos many times but my last visit was very disappointing with my friends visiting North Cyprus for the first time. We... More 

Was this review helpful? Yes 1
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, We have taken the note of your comments regarding the staff. We do apologize about the inconvenience we have caused and we hope that you will give us another opportunity in the near future to prove our improved services to you again since the last time you visited us. Regards, More 

Nicosia, Cyprus
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 16, 2014 via mobile

This is a lovely hotel right by the sea in a lovely setting. I would highly recommend it for a nice family get away.i think it is a lovely hotel, but I must say it feels like I went to an airport because, as you walk in to reception you walk threw a security gate

Was this review helpful? Yes 1
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for staying at CRATOS Premium. We are glad to hear that you have enjoyed your stay with us and the comments that you shared. We look forward to welcoming you back to CRATOS Premium soon. Regards, More 

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