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Cratos Premium Hotel, Casino, Port & Spa

Catalkoy village, Catalkoy, Cyprus
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Cratos Premium Hotel, Casino, Port & Spa
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Cratos Premium Hotel, Casino, Port & Spa
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239 reviews from our community

Traveler rating
    95
    59
    41
    16
    28
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58
66
9
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (48)
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There are newer reviews for Cratos Premium Hotel, Casino, Port & Spa
See the most recent reviews
Istanbul, Turkey
Top Contributor
57 reviews 57 reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 29, 2014

Cratos offers a very nice open buffet and a-la-carte restaurants in Kyrenia (Girne), North Cyprus. The casino is just the best one in Cyprus and their beach and night club are really worth to go. The only issue is the service quality and the personnel I guess.

Was this review helpful? Yes 1
Ozan_Okcu, Halkla İlişkiler Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for staying at CRATOS Premium. We are glad to hear that you have enjoyed your stay with us and the comments that you shared. We look forward to welcoming you back to CRATOS Premium soon. Regards, More 

Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 16, 2014

We went as day visitors. It's a bit hard to understand the tariff bu we paid 20tl each for the use of beds with sunshades, use of the lagoon (swimming) but not the pool which would have been extra. We got beds by the edge of the sea which was lovely as it was really windy and thus cool. The... More 

Was this review helpful? Yes 2
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for your daily visit to Port CRATOS and sharing your reviews. We have several fees for using Port CRATOS facilities. 20 TL per person you paid was for using sunbed and umbrella. Apart from that we have Cabanas (private lodges) which you can hire on daily basis for up to five or six people and you... More 

Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 16, 2014

The hotel is not that fabulous like it was mentioned. Service is poor especially when it is crowded. Rooms are total disappointment looks like old average double tree hotel rooms. They run after beach towels at the beach. Hotel looks expensive from the outside but not that fancy. We pay a lot it is not worth it. However buffet is... More 

Was this review helpful? Yes 2
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for staying with us at your previous holidays. We thank you for your review and have taken note of your comments regarding some of our services. We hope that you will accord us another opportunity to prove our services to you again soon. Regards, More 

Woodford, United Kingdom
Top Contributor
107 reviews 107 reviews
38 hotel reviews
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed September 5, 2014

Ok I have to state I never stayed at this hotel but have visited others that were staying, where and I also spent a day on there beach area, spent a day at the Spa and used casino. Starting with the hotel itself, it's big and I mean big, it long in length and you feel that you could walk... More 

Was this review helpful? Yes 4
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, We would like to thank you for your analytic review about CRATOS Premium. As you have mentioned that our hotel has the biggest indoor and outdoor areas, we are working on improving our signalization system. We are also glad to hear that you enjoyed your day at Port CRATOS. We do have music both at the pool side... More 

Bath, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 20, 2014

I really would not like to criticise this hotel, really big investment, one of the marbles of North Cyprus but being in hospitality sector myself I am appalled with my last experience with this hotel! I have been to Cratos many times but my last visit was very disappointing with my friends visiting North Cyprus for the first time. We... More 

Was this review helpful? Yes 1
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, We have taken the note of your comments regarding the staff. We do apologize about the inconvenience we have caused and we hope that you will give us another opportunity in the near future to prove our improved services to you again since the last time you visited us. Regards, More 

Travelers are raving about these Catalkoy hotels

Nicosia, Cyprus
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 16, 2014 via mobile

This is a lovely hotel right by the sea in a lovely setting. I would highly recommend it for a nice family get away.i think it is a lovely hotel, but I must say it feels like I went to an airport because, as you walk in to reception you walk threw a security gate

Was this review helpful? Yes 1
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for staying at CRATOS Premium. We are glad to hear that you have enjoyed your stay with us and the comments that you shared. We look forward to welcoming you back to CRATOS Premium soon. Regards, More 

Kuwiar
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 26, 2014 via mobile

We stayed 5 nights in that hotel it was amazing especially all the restaurants they offer I loved the Lebanese and the Italian restaurant super food as well amazing service . Down at the beach the offer private cabanas with two chairs which was very handy for two children especially baby's .. They cost 150 Turkish lyre which you can... More 

Was this review helpful? Yes 1
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for staying at CRATOS Premium. We are glad to hear that you have enjoyed your stay with us and the comments that you shared. We look forward to welcoming you back to CRATOS Premium soon. Regards, More 

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 22, 2014

We have spent 2 weeks of holiday in this fantastic hotel! The location, room,food and pool are all great, but the majority of the staff lack in customers service skills! They have no knowledge of English language! We were satisfied with a very few waiters about 5. They greeted us well and came to our tables often to ask if... More 

Was this review helpful? Yes 2
Canada, Kentucky
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 22, 2014

This is one of the most disappointing holidays we have ever experienced. The Substructure is very bad, the sea was smelling so bad! We asked some Turkish Cypriots who live in North Cyprus, They said the hotel is built in sewer - lines. Almost every day that we used the toilets in the beach area they were all dirty and... More 

Was this review helpful? Yes 2
London
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed July 18, 2014

Spent a day at the beach side at Cratos in June and wanted to say it has improved. The beach is nice and the sand is fake sand that was added as part of hotel build. They have sunloungers as well as Cabanas. We were advised to purchase a Cabana to ensure we get more space and shade given we... More 

Was this review helpful? Yes 2
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for spending a day at CRATOS Premium and Port CRATOS. We are glad to hear that you have enjoyed your stay with us and the comments that you shared. We look forward to welcoming you back to CRATOS Premium soon. Regards, More 

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