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Cratos Premium Hotel, Casino, Port & Spa

Catalkoy village, Catalkoy, Cyprus
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Cratos Premium Hotel, Casino, Port & Spa
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Cratos Premium Hotel, Casino, Port & Spa
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300 Reviews from our TripAdvisor Community

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Traveler rating
    116
    77
    50
    23
    34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Turkish first
  • Any
English first
  • All months
    (300)
  • Mar-May only
    (56)
  • Jun-Aug only
    (137)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (41)
All months
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed yesterday NEW

The worst hotel in North Cyprus. Terrible staff, no interest and kindness. Cleaning is so so bad in the rooms. Staff in Casino is the worst i have ever seen. Open buffet is all same everyday. The guest profile is so low, it does not seem like luxury hotel but it seems like public beach. Sea is not clean Hotel... More 

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London
Level Contributor
334 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We didn't stay here, but visited to use water sports and booking a cabana on a few occasions. The setting is stunning and the service from all of the waiters of the cabanas are really so very good. They cannot be faulted. Happy to help, friendly and a pleasure to deal with with. Really this team should be rewarded. The... More 

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Brighton, United Kingdom
Level Contributor
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

Just arrived back from this restaurant at Cratos Premium. As a non hotel guest we had a good day on the beach at the hotel which all enjoyed ( family group of 8 incl grown up kids), also with good lunch snacks so decided to book the beach side restaurant for the evening. There's 2 restaurants adjacent, one meat and... More 

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Travelers are raving about these Catalkoy hotels

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London, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

An amazing hotel. Everything is of high class. Great selection of food and very clean but the rooms are small and not cleaned properly. Not enough sun loungers by pool and sea but service and food is amazing. Not sure I'd come back again but glad I did stay :)

Was this review helpful? Yes
Burak_Gokbulut, Manager at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear ozinfashion, Thank you very much for sharing your experience on Trip Advisor, we are glad to see that you enjoyed your stay with us. We also appreciate your nice comment about the food and service, I will be very delighted to share your review with team. I noted your comments about room cleanliness and sunbeds to review and improve... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

A very nice hotel, with very well thought premises and a nice layout.There are negatives as well as positives like most of the hotels. But what really bothered me is the lack of communication among staff. With my two little ones, we have choosen this hotel for a 11 day holiday. And to my surprise every day something goes missing.... More 

Was this review helpful? Yes 1
Burak_Gokbulut, Manager at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Bdogueri, Thank you very much for taking the time to review our hotel. I would like to inform you that that after reviewing your comments, I have met with my operations managers and discussed your issues to improve our processes. Being not extremely kind is also not acceptable from our side. I fully understand your disappointment. Please accept my... More 

Yorktown Heights, New York
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a standard room with a king bed and a sofa which converted to a twin. On entrance to the hotel, it is extremely grand and impressive. When we entered our room it looked awesome. I was completely loving this hotel until I went into the bathroom. The bathroom showers had mold on the lower end of the tiles... More 

Was this review helpful? Yes
Burak_Gokbulut, Manager at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear DianeMich, Thank you very much for sharing your kind experience on Trip Advisor, we are very glad to see that you enjoyed your stay with us. I noted your constructive feedback about the bathrooms which I shared with related department heads to take necessary precautions immediately. We also appreciate your nice comment about the food, I will be very... More 

London
Level Contributor
259 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am rather positively impressed with the Cratos Hotel. To be fair on arrival the hotel looks quite boxy and un-attractive but once you are inside you just forget about that. In comparison with other Casinos in North Cyprus is also rather stylish (meaning not as flashy and tacky as other ones!). The pool area is very beautiful as it... More 

Was this review helpful? Yes
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for staying at CRATOS Premium. We are glad to hear that you have enjoyed your stay with us and the comments that you shared. We look forward to welcoming you back to CRATOS Premium soon. Regards, More 

Rishon Lezion, Israel
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent 4 days at the Cratos Premium Hotel in the Turkish part of Cyprus, full board, standard rooms.We were a party of 15 family members, all ages, including 2 children and a baby. We enjoyed our vacation very much although the rooms were average with no view and the beds not so comfortable. The swimming pool was great and... More 

Was this review helpful? Yes 1
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for staying at CRATOS Premium Hotel. We appreciate your review and have taken note of your comments regarding some of our services. We hope that you will accord us another opportunity to prove our services to you again soon. Regards, More 

Istanbul, Turkey
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Usualy I go to Northern Cyprus very often, I have banch of friends overthere. But this time I went there for a business and stayed at the Hotel Cratos Premium. The Hotel is gorgeous. For me it's important to find a hotel with a fitness club, which is in Cratos pretty nice. All the equipments are brand new. The room... More 

Was this review helpful? Yes 1
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, We were all very honored by your words! We appreciate your comments and hope to welcome you and your friends again in CRATOS Premium. Yours Sincerely, More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

i have same good thinks u sey about this hotels and same with can be update... -we like the swimig pool is amaizing....the beach is nice with dj evry day,the turkis bath is nice and free of charge,sauna as well with mint and dry as well free of charge,indor poll,kinder garden... -we stay in room 5110+5106 is the best room... More 

Was this review helpful? Yes
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for staying at CRATOS Premium. We are glad to hear that you have enjoyed your stay with us and the comments that you shared. We look forward to welcoming you back to CRATOS Premium soon. Regards, More 

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