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Cratos Premium Hotel, Casino, Port & Spa

Catalkoy village, Catalkoy, Cyprus
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Cratos Premium Hotel, Casino, Port & Spa
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Cratos Premium Hotel, Casino, Port & Spa
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239 reviews from our community

Traveler rating
    95
    59
    41
    16
    28
See reviews for
58
66
9
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Shiraz, Fars, Iran
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My family and I stayed here for a week. The food was just great. Some of the waiters were a bit slow, though. The rooms were very cosy and clean. Mustafa, one of the bar tenders, is a very nice and friendly gentleman. All in all, we all loved this hotel.

Was this review helpful? Yes
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Excellent service at this restaurant. Helpful and polite, vegetarian suggestions. Serkan was our waiter who asked our names and remembered them, made the evening very special. We were treated like princesses! 10/10!!! Anna, Kayleigh, Natalie, Charlotte meal on 15/04/15.

Was this review helpful? Yes 1
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guests, We would like to thank you for your comments about the service you had in Golden Cage restaurant. We are looking forward to seeing you in CRATOS Premium soon. Best Regards, More 

Senior Contributor
25 reviews 25 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 30, 2015

We love the property, service and basicly everything. They have nice restaurants especially if you like fish. The spa is very relaxing and the casino is better than the ones in Vegas. They have a huge pool and the beach is very entertaining. İ would stay there again definately.

Was this review helpful? Yes 2
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for staying at CRATOS Premium. We are glad to hear that you have enjoyed your stay with us and the comments that you shared. We look forward to welcoming you back to CRATOS Premium soon. Regards, More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 27, 2015

I have been there for 1 week, from march 22, 2015, there is terrible condition in the room, food quality and the rules of hotel witch they named concept of the hotel, We haven't ' pass the good vacation in this hotel and never come back to here and never advise you to trip. I think cheating is the main... More 

Was this review helpful? Yes 1
USA
Top Contributor
72 reviews 72 reviews
43 hotel reviews
102 helpful votes 102 helpful votes
2 of 5 stars Reviewed February 12, 2015

Rooms are small, furnished with some of the most uncomfortable beds you can imagine. It works if your game is gambling all night and not using the room to sleep. Food was average at best, and wait staff speaks very little English. Unless you are a VIP guest at the Casino, you will get mediocre service.

Was this review helpful? Yes 1
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for staying at CRATOS Premium. We are very disappointed to know that you had an unpleasant stay with us regarding the room comfort and the service. We have taken note of the comments about your unsatisfactory of our services and we will work on to improve the general service quality. Yours Sincerely, More 

Travelers are raving about these Catalkoy hotels

Paphos, Cyprus
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 8, 2015

Weekend stay beginning of Jan 2015 - terrible weather made tolerable by the fantastic spa facilities and treatments available. Slight problem on check in as the reservation hadn't been passed on from the booking agent but this was professionally overcome and a wonderful double sea view room was found straight away. All staff couldn't do enough and were extremely attentive... More 

Was this review helpful? Yes 5
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for staying at CRATOS Premium. We are glad to hear that you have enjoyed your stay with us and the comments that you shared. We look forward to welcoming you back to CRATOS Premium soon. Regards, More 

Rhu
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 7, 2015

We went as a couple with two friends and their two children. Fantastic Hotel and staff, the hotel is beautiful, food delicious, can't rate it highly enough, we had a fantastic stay over the New Year period, would definitely, return.

Was this review helpful? Yes
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, We were all very honoured by your words! We appreciate your comments and hope to welcome you and your family again in CRATOS Premium. Best Regards, More 

Poole, United Kingdom
Top Contributor
234 reviews 234 reviews
25 hotel reviews
127 helpful votes 127 helpful votes
2 of 5 stars Reviewed December 27, 2014

I have visited this hotel several times in the last year but my last visit was a complete disaster. The service was really so bad and the attitude of the waiting staff off hand. We ordered cocktails and 20 minutes later in a very quiet bar they had not even started to make them. I don't know what has happened... More 

Was this review helpful? Yes 1
Istanbul, Turkey
Contributor
17 reviews 17 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 8, 2014

First of all, of course Cratos is a nice place to visit and stay with all facilities. I want to share my comments as a repeated guest. So if we start with good points of hotel, It has a nice location to reach center of Girne and aprx. 40min. away from Ercan airport. Hotel has so many activities rather than... More 

Was this review helpful? Yes 8
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 9, 2014

I got married at this hotel in 2011 and it was the most amazing time of my life. We had 120 friends and family staying at the hotel and they all loved it. The rooms were well cleaned and food was great. Staff were very helpful and informative. The hotel was truly a luxury hotel. Probably one of the best... More 

Was this review helpful? Yes 4
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for staying at CRATOS Premium. We have taken the notes of your comments that you have shared with us. We would like to clarify that CRATOS Premium has "Full Board plus" concept not all inclusive. In order to improve our services at Port CRATOS in 2015, we will revise our operational procedures according to our guest's... More 

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