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All 4 Catalkoy hotels

Cratos Premium Hotel, Casino, Port & Spa

5.0 of 5 Hotel   |   Catalkoy village, Catalkoy, Cyprus
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Cratos Premium Hotel, Casino, Port & Spa
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Ranked #4 of 4 Hotels in Catalkoy
A recent review
4 of 5 stars reviewed 2 days ago
Jan M
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184 reviews from our community

Traveler rating
    67
    44
    35
    11
    27
See reviews for
48
49
7
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Turkish first
  • Any
English first
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We went as day visitors. It's a bit hard to understand the tariff bu we paid 20tl each for the use of beds with sunshades, use of the lagoon (swimming) but not the pool which would have been extra. We got beds by the edge of the sea which was lovely as it was really windy and thus cool. The... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

The hotel is not that fabulous like it was mentioned. Service is poor especially when it is crowded. Rooms are total disappointment looks like old average double tree hotel rooms. They run after beach towels at the beach. Hotel looks expensive from the outside but not that fancy. We pay a lot it is not worth it. However buffet is... More

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Woodford Green, United Kingdom
Top Contributor
92 reviews 92 reviews
34 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed 1 week ago

Ok I have to state I never stayed at this hotel but have visited others that were staying, where and I also spent a day on there beach area, spent a day at the Spa and used casino. Starting with the hotel itself, it's big and I mean big, it long in length and you feel that you could walk... More

Was this review helpful? Yes 2
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, We would like to thank you for your analytic review about CRATOS Premium. As you have mentioned that our hotel has the biggest indoor and outdoor areas, we are working on improving our signalization system. We are also glad to hear that you enjoyed your day at Port CRATOS. We do have music both at the pool side... More

Bath, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I really would not like to criticise this hotel, really big investment, one of the marbles of North Cyprus but being in hospitality sector myself I am appalled with my last experience with this hotel! I have been to Cratos many times but my last visit was very disappointing with my friends visiting North Cyprus for the first time. We... More

Was this review helpful? Yes
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, We have taken the note of your comments regarding the staff. We do apologize about the inconvenience we have caused and we hope that you will give us another opportunity in the near future to prove our improved services to you again since the last time you visited us. Regards, More

Nicosia, Cyprus
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This is a lovely hotel right by the sea in a lovely setting. I would highly recommend it for a nice family get away.i think it is a lovely hotel, but I must say it feels like I went to an airport because, as you walk in to reception you walk threw a security gate

Was this review helpful? Yes 1
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for staying at CRATOS Premium. We are glad to hear that you have enjoyed your stay with us and the comments that you shared. We look forward to welcoming you back to CRATOS Premium soon. Regards, More

Kuwiar
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 26, 2014

We stayed 5 nights in that hotel it was amazing especially all the restaurants they offer I loved the Lebanese and the Italian restaurant super food as well amazing service . Down at the beach the offer private cabanas with two chairs which was very handy for two children especially baby's .. They cost 150 Turkish lyre which you can... More

Was this review helpful? Yes 1
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for staying at CRATOS Premium. We are glad to hear that you have enjoyed your stay with us and the comments that you shared. We look forward to welcoming you back to CRATOS Premium soon. Regards, More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 22, 2014

We have spent 2 weeks of holiday in this fantastic hotel! The location, room,food and pool are all great, but the majority of the staff lack in customers service skills! They have no knowledge of English language! We were satisfied with a very few waiters about 5. They greeted us well and came to our tables often to ask if... More

Was this review helpful? Yes 1
Canada, Kentucky
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 22, 2014

This is one of the most disappointing holidays we have ever experienced. The Substructure is very bad, the sea was smelling so bad! We asked some Turkish Cypriots who live in North Cyprus, They said the hotel is built in sewer - lines. Almost every day that we used the toilets in the beach area they were all dirty and... More

Was this review helpful? Yes 2
London
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 18, 2014

Spent a day at the beach side at Cratos in June and wanted to say it has improved. The beach is nice and the sand is fake sand that was added as part of hotel build. They have sunloungers as well as Cabanas. We were advised to purchase a Cabana to ensure we get more space and shade given we... More

Was this review helpful? Yes 2
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for spending a day at CRATOS Premium and Port CRATOS. We are glad to hear that you have enjoyed your stay with us and the comments that you shared. We look forward to welcoming you back to CRATOS Premium soon. Regards, More

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 26, 2014

Visited today to have a massage and spend time in the Spa. I was not staying in the hotel. I arrived early and was met by some very unfriendly reception staff. In fact, the whole time I was in the hotel, not a single person smiled. I was told I could use the Spa facilities but not even a gesture... More

Was this review helpful? Yes 4
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Additional Information about Cratos Premium Hotel, Casino, Port & Spa

Address: Catalkoy village, Catalkoy, Cyprus
Location: Cyprus > Kyrenia District > Catalkoy
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Cratos Premium Hotel, Casino, Port & Spa 5*
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Also Known As:
Cratos Premium Hotel, Casino, Port And Spa
Cratos Premium Hotel, Casino, Port Hotel Catalkoy
Cratos Premium Hotel, Casino, Port & Spa Cyprus/Catalkoy

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