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Cratos Premium Hotel, Casino, Port & Spa

Catalkoy village, Catalkoy, Cyprus
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Best prices for: 1 room 1 guest
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Cratos Premium Hotel, Casino, Port & Spa
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Cratos Premium Hotel, Casino, Port & Spa
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247 reviews from our community

Traveler rating
    96
    60
    43
    18
    30
See reviews for
58
68
9
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Turkish first
  • Any
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  • All months
    (247)
  • Mar-May only
    (56)
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    (84)
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    (66)
  • Dec-Feb only
    (41)
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Ankara, Turkey
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I think it is the best hotel for honeymoon in Cyprus. Food was excellent. service was really good. Rooms were perfectly clean. The pool was also really good. The club rooms were by the pool and the view was nice.

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Kyrenia, Cyprus
2 reviews
1 of 5 stars Reviewed 1 week ago

I have been this hotel a lot...First of all hotel place and parking place is long distance,you have to walk a lot even if it's rainy or not...They should think about it before building hotel.Sometimes you can not find a park place, several guys wait to take your car and park but when you want to give your car,either they... More 

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4.5 of 5 stars
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4.5 of 5 stars
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2 reviews
3 of 5 stars Reviewed 2 weeks ago

The irony of having a Rolls Royce and a Bentley show car parked in the entrance, yet there was no iron or full length mirrors in the rooms and 80% of the people working there looked miserable and lacked in any form of service, a man made beach which was poorly made and very over priced drinks by the pool.... More 

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Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for posting your feedback following a recent stay. We have noted your observations about your visit. We would like to assure you that we are consistently working on improving all aspects of the Hotel. Kind regards, More 

Weert, The Netherlands
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Good looking hotel, good food but service can improve ! Over bookings, employers their English is good enough, room keys that are not working all the time, no service at the pool, bars closing at 18:00 at the pool, and at 24:00 on the main terrazzo. To much focussed on Turkish gamblers I think.

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Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for staying at CRATOS Premium. We are indeed dissappointed to know that you had an unpleasant stay with us regarding the points you have mentioned in your comment. Nevertheless we would like to clarify that the responsibility of the overbooking issue you had was not up to our hotel but to your agency which was handling... More 

Shiraz, Fars, Iran
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 16, 2015 via mobile

My family and I stayed here for a week. The food was just great. Some of the waiters were a bit slow, though. The rooms were very cosy and clean. Mustafa, one of the bar tenders, is a very nice and friendly gentleman. All in all, we all loved this hotel.

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Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for staying at CRATOS Premium. We are glad to hear that you have enjoyed your stay with us and the comments that you shared. We look forward to welcoming you back to CRATOS Premium soon. Regards, More 

2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 15, 2015 via mobile

Excellent service at this restaurant. Helpful and polite, vegetarian suggestions. Serkan was our waiter who asked our names and remembered them, made the evening very special. We were treated like princesses! 10/10!!! Anna, Kayleigh, Natalie, Charlotte meal on 15/04/15.

Was this review helpful? Yes 1
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guests, We would like to thank you for your comments about the service you had in Golden Cage restaurant. We are looking forward to seeing you in CRATOS Premium soon. Best Regards, More 

Senior Contributor
25 reviews 25 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 30, 2015

We love the property, service and basicly everything. They have nice restaurants especially if you like fish. The spa is very relaxing and the casino is better than the ones in Vegas. They have a huge pool and the beach is very entertaining. İ would stay there again definately.

Was this review helpful? Yes 2
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for staying at CRATOS Premium. We are glad to hear that you have enjoyed your stay with us and the comments that you shared. We look forward to welcoming you back to CRATOS Premium soon. Regards, More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 27, 2015

I have been there for 1 week, from march 22, 2015, there is terrible condition in the room, food quality and the rules of hotel witch they named concept of the hotel, We haven't ' pass the good vacation in this hotel and never come back to here and never advise you to trip. I think cheating is the main... More 

Was this review helpful? Yes 1
USA
Top Contributor
72 reviews 72 reviews
43 hotel reviews
103 helpful votes 103 helpful votes
2 of 5 stars Reviewed February 12, 2015

Rooms are small, furnished with some of the most uncomfortable beds you can imagine. It works if your game is gambling all night and not using the room to sleep. Food was average at best, and wait staff speaks very little English. Unless you are a VIP guest at the Casino, you will get mediocre service.

Was this review helpful? Yes 1
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for staying at CRATOS Premium. We are very disappointed to know that you had an unpleasant stay with us regarding the room comfort and the service. We have taken note of the comments about your unsatisfactory of our services and we will work on to improve the general service quality. Yours Sincerely, More 

Paphos, Cyprus
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 8, 2015

Weekend stay beginning of Jan 2015 - terrible weather made tolerable by the fantastic spa facilities and treatments available. Slight problem on check in as the reservation hadn't been passed on from the booking agent but this was professionally overcome and a wonderful double sea view room was found straight away. All staff couldn't do enough and were extremely attentive... More 

Was this review helpful? Yes 5
Ozan_Okcu, Konuk İlişkileri Müdürü at Cratos Premium Hotel, Casino, Port & Spa, responded to this review

Dear Guest, Thank you for staying at CRATOS Premium. We are glad to hear that you have enjoyed your stay with us and the comments that you shared. We look forward to welcoming you back to CRATOS Premium soon. Regards, More 

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