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Acapulco Resort & Convention & SPA

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Catalkoy Kyrenia Mersin 10, Catalkoy, Cyprus
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1 room 1 adult
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Acapulco Resort & Convention & SPA
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998 Reviews from our TripAdvisor Community

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Hertfordshire, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We decided to choose the Acapulco Spa for our Ladies Day and what treat! This is a wonderful hotel to use the facilities for the day and the Spa is absolutely lovely. Very clean, with a huge array of treatments. We had traditional hamam, used the steam room and sauna then massage and facial treatment by Ayse, it was excellent... More 

Helpful?
Thank Samantha J
Ankara, Turkey
1 review
5 of 5 stars Reviewed December 11, 2015

This is not our first visit, there are 32 of us and we travelled as a group from Ankara. The resort is wonderful, the food and drinks, views and sea are great. The rooms are also good. We are very excited to stay here and are looking forward to enjoying the resort.

Helpful?
Thank Vedat K
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

It is a pleasure to hear that you and your group from Ankara are enjoying your stay at the Acapulco hotel. I am pleased that you think the food is great, our executive chef prides himself on the cusine and is always trying out new ideas. Thank you for the review and we hope that you will return in the... More 

Adana, Turkey
2 reviews
5 of 5 stars Reviewed December 3, 2015

We stayed at this hotel for a conference, it was a short stay, but we were very happy with everything. The rooms were good, the service was excellent, especially at check in, and the food also very nice. We would like to revisit to enjoy the beach and sea during summertime.

Helpful?
Thank Murat Ertan D
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

I am so pleased that you were happy with the hotel and the conference facilities. Thank you for your lovely comments, we hope that you will return for a holiday and enjoy our resort. especially the beach. More 

Izmir, Turkey
1 review
5 of 5 stars Reviewed December 3, 2015

This is our seventh time to The Acapulco, it has become like a second home to us! We love the beach and the sea, the staff are warm and helpful and the service is very good. The meals are excellent. Everything is always perfect here for us and we look forward to coming back everytime!

Helpful?
Thank Hasan A
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

It is lovely that you think of the Acapulco as your second home and that you have been here so many times. Your kind comments are much appreciated and we hope to see you back here very soon. More 

Ankara, Turkey
1 review
5 of 5 stars Reviewed December 3, 2015

Nice peaceful resort, second time to The Acapulco and was even better than last with. I came with friends, who had also been here before and we enjoyed the casino and the food, everything was good. I hope to come back soon.

Helpful?
Thank Murat F
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

It was a pleasure to read your review and I am so pleased that you and your friends enjoyed your stay at the Acapulco again. I am pleased to hear that you will return and we look forward to seeing you. More 

Tehran, Iran
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 30, 2015

Its a nice hotel with a perfect private beach but if you're single trust me you'll get bored. If you want the view try to book a room at Main building. Good staff, food, pools, entertainment,casino ... everything! A perfect package for families.

Helpful?
1 Thank Pedr4m
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

Thank you for your review I am pleased that you feel the resort is perfect for families. I am not sure when you stayed but during the high season the facilities are very different as is the music later in the evenings. We hope to see you again at the Acapulco. More 

Birmingham, United Kingdom
Level Contributor
6 reviews
2 of 5 stars Reviewed November 27, 2015

We were in North Cyprus earlier this month visiting family and called into the Acapulco as we had booked to stay for a week in February 2016. We spoke to the staff at reception who seemed to be at a loss to understand why we would call in if our booking was next year! A number of our friends have... More 

Helpful?
Thank Anthony C
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

I have sent you an email so that I can help with your booking for February. I am so very dissapointed that the staff did not assist you, there is no excuse for bad service or impoliteness, I will speak to their manager. I would like to assure you that we will make your stay as pleasant and comfortable as... More 

Bellapais, Cyprus
Level Contributor
4 reviews
4 of 5 stars Reviewed November 26, 2015

We have returned as a group of ladies to the ocean Spa for our ladies days which offer full use of the facilities, including a 45 minute Water Aerobics class int eh large warm pool, this class is offered on Thursdays too. The staff from the very experience Elena and the lovely Denise of Customer Relations are so lovely, friendly... More 

Helpful?
Thank Cathy C
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

I am so very pleased that you and your group of friends enjoy our Ladies day and the Spa facilities. Thank you so very much for your kind comments, especially regarding the staff they are so appreciated. More 

London, United Kingdom
1 review
3 of 5 stars Reviewed November 14, 2015

Arrived late evening and entered our room to find that the bed had been slept in and the bottom sheet was very worn and ripped. It was replaced immediately on request. The rest of the room was not very clean either, with debris under the chairs that was still there when we left 10 days later. The mouldings around the... More 

Helpful?
Thank 843izzy
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

I am really sad to read this review especially as it was your 3rd stay at the Acapulco. It is a shame that you did not ask to speak to a senior manager or even Denise who you know would have moved you to another room immediately. I will discuss this with the housekeeping manager as I am very concerned... More 

Istanbul, Turkey
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 14, 2015

Hotel ıs renovated , rooms are bıg and clean.Beds are bıg and comfortable.Breakfast , lunch and dınner ıs ok , you can always fınd to eat some delıcıous meal.Also there ıs a snack bar that what ever you can fınd.The long and sandy beach ıs enough for all guests.Casıno ıs also enough but there can be more ventilation.Personel ıs helpfull.... More 

Helpful?
Thank Samur32
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

Thank you for taking the time to write about your stay at the Acapulco. I am so pleased that you enjoyed your stay, that you found the rooms, food and service good. We hope to see you again in the future in our hotel. More 

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