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Acapulco Resort & Convention & SPA

5.0 of 5 Catalkoy Kyrenia Mersin 10, Catalkoy, Cyprus
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Acapulco Resort & Convention & SPA
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Acapulco Resort & Convention & SPA
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651 reviews from our community

Traveler rating
    173
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    116
    74
    38
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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    (651)
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    (90)
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London, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

This comprises of both Hotel rooms and Bungalows in the grounds. Nicely laid out and the gardens are kept very well. There is a very nice private beach with all the facilities on hand. A good place for children as spacious and quite a lot of things for them. It is hilly so of this you need to be aware... More

Was this review helpful? Yes
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

It was a pleasure to read your review and thank you for your kind comments. We hope that you will return in the future. More

Bradford
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from a 3 week stay,once again all staff helpful and courteous. Beach and pool areas excellent,free beach towels and beds. Our only issue would be with not keeping both restaurants open for evening meal when really busy.

Was this review helpful? Yes 2
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

Thank you for taking the time to write another review about the Acapulco. We are delighted to hear that you enjoyed your stay again, it is always a pleasure for the staff when guests return. I agree we should try to keep both restaurants open during the busy times and we will certainly try our best to do this. We... More

england
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I went to Cyprus for the first time at the end of September, a good time to go as the hotel appeared to be half empty, temperature was 30 to 33 degs most days. We stayed in the main hotel, and our room over looked the pool and the sea. The room was a little tired looking, but was clean... More

Was this review helpful? Yes 1
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

It was really interesting to read about your first holiday to Cyprus. Thank you for your pleasant comments regarding the hotel and staff, we appreciate them. We are always trying to look at ways to improve the internet, connections can be very difficult in Northern Cyprus. We hope that you will return again in the future. More

Ankara, Turkey
Top Contributor
55 reviews 55 reviews
36 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is very big with several buildings... We stayed in a newly renovated room, so it was kind of OK, "kind of" because it was supposed to be a room with sea view, but it was on the first floor and rather it has a tree view... And the pillows were not very comfortable. The food is self serviced... More

Was this review helpful? Yes
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

It is never pleasant to read that staff have been rude and unhelpful. We will certainly look at further ways to improve in this area, as we want at all times to do our very best. More

Southport, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I, both in our mid-fifties stayed at this hotel between 6th and 13th September 2014. We booked through Anatolian Sky and flew via Manchester to Ercan with Onur Air. Anatolian Sky were excellent and I highly recommend them. Our flight to Ercan (5 - 6 hrs) was made uncomfortable due to the fact that a very large... More

Was this review helpful? Yes 3
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

Thank you for your review which was very interesting to read and I welcome your comments. We are a large complex and most of the buildings are set overlooking the sea or amongst the lovely grounds. At the Acapulco we are constantly trying to be proactive and to help staff improve their customer service. I hope that perhaps in the... More

Methwold, null, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First put in another hotel as overbooked. Would not class this as 5star. Food was good albeit had to come down a hill to get it. Don't book this hotel if you have difficulty with hills and steps. All I can say about this is if you want leg muscles like athletes then go here. Make sure you have everything... More

Was this review helpful? Yes
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

It is always sad to read that a guest did not enjoy their stay at the Acapulco. For this reason I would like to give an explanation. We are a large hotel and our complex is quite spread out, the beach bar and the Sunset restaurant are set away from the hotels and bungalows so that they can take advantage... More

Travelers are raving about these Catalkoy hotels

Lincoln, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 17, 2014

We booked this holiday mainly because, as first advertised, it flew from Stanstead. We were later informed that the flights were altered to and from Gatwick, adding over £200 to the cost. Travelsphere refused to allow us to cancel. Turkish Airlines lost one of our suitcases, but we were reunited with it within 30 hours, thanks to Engin Sah, our... More

Was this review helpful? Yes 2
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

I am very pleased to hear that you enjoyed your stay at the Acapulco and that the accommodation and food was to your liking, thank you for your kind comments. More

Prague, Czech Republic
Contributor
12 reviews 12 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 15, 2014

Good position from the airport. The hotel is very clean and big. The room was large, with three beds, a bathroom with bathtub. The room carpet was a small balcony with a table and three chairs. The dining room was great, it will sit inside or outside. The food was plentiful, many grilled meats, salads, vegetables and desserts. The food... More

Was this review helpful? Yes 1
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

Thank you for such a nice review and comments. I am pleased that you and your family enjoyed your holiday at the Acapulco and I hope you will return. More

Nottingham, United Kingdom
Contributor
14 reviews 14 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed September 15, 2014 via mobile

We stayed here for 2 weeks in a 4th-floor room overlooking the pool area. It is a very large complex comprising the main hotel, separate Pine Hotel next door and many small bungalows dotted about between the main hotel and the dining areas. (A small note here, anyone with an allergy to cats stay away - a large colony of... More

Was this review helpful? Yes
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

Thank you for taking the time to write a review. It was a pleasure to read and your comments are appreciated. I accept the comments regarding the lobby bar and we have recently made some staff changes in that area, which we hope will improve the service. I hope that you will return to the Acapulco in the future. More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 14, 2014

Instead of staying with family we decided to stay at this resort. The rooms are cleaned daily and are new in design and furniture. Breakfast and dinner is lovely with a wide selection to choose from. A transfer bus to town is cheap. The resort overall is very good. However, Entertainment is quite minimal and travelling in September meant that... More

Was this review helpful? Yes 1
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

Thank you for your review your comments are appreciated. The internet in North Cyprus is very costly and sometimes the service can be very slow, as a hotel we are always looking to see how we can improve this service. More

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Additional Information about Acapulco Resort & Convention & SPA

Address: Catalkoy Kyrenia Mersin 10, Catalkoy, Cyprus
Location: Cyprus > Kyrenia District > Catalkoy
Price Range (Based on Average Rates): $
Hotel Class:5 star — Acapulco Resort & Convention & SPA 5*
Number of rooms: 789
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Also Known As:
Acapulco Resort & Convention & Spa Hotel Catalkoy
Acapulco Resort And Convention & Spa
Acapulco Hotel Convention
Acapulco Resort & Convention & SPA Cyprus/Catalkoy

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