We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Acapulco Resort & Convention & SPA

Catalkoy Kyrenia Mersin 10, Catalkoy, Cyprus
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Acapulco Resort & Convention & SPA
Management photos View all
Browse nearby
Acapulco Resort & Convention & SPA
Write a Review

727 reviews from our community

Traveler rating
    193
    278
    132
    78
    46
See reviews for
234
256
14
44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (727)
  • Mar-May only
    (125)
  • Jun-Aug only
    (314)
  • Sep-Nov only
    (222)
  • Dec-Feb only
    (66)
All months
Kyrenia, Cyprus
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

After 7 days in beautiful North Cyprus we decided to come to Acapulco, the worst decision we made , the staff are so rude, the hotel is old and the carpet in our room had a yellow stain on it, Wifi is not free but I think I would've been ok with all the short comings if the staff was... More 

Was this review helpful? Yes
Rosh Haayin, Israel
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Located in the Turkish part of Cyprus. High quality resort with a beautiful beach and spa. Very quiet location about 15 minutes from the near town of kyrenia. The staff is very hospitable. Outdoor big pool. Clean. Restaurant with excellent view of the sea.

Was this review helpful? Yes 2
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

It was a pleasure to read your review of the Acapulco Hotel and we thank you for such positive comments. We hope you will visit us again in the future. More 

Ankara, Turkey
Top Contributor
122 reviews 122 reviews
20 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Acapulco Hotel has a beautiful sandy beach and I think this is the best thing in this hotel. Breakfast, Lunch and Dinner are included in your hotel bill and nothing more. If you feel hungry out of this hours you have to pay. There is no other place around the hotel where you can eat. By the way, the food... More 

Was this review helpful? Yes 1
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

Thank you it is appreciated that you took the time to write a review about our hotel. It is true that the concept you booked is for all meals to be taken at the Sunset Restaurant, as we are not an all inclusive resort, in other areas drinks and food is charged extra. I was disappointed to hear that you... More 

Istanbul, Turkey
Top Contributor
126 reviews 126 reviews
38 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've been to Acapulco hotel several times, mostly with my family & children, as well as friends & their children. I think it's one of the best options on the island for children. The hotel is one of the oldest ones in Cyprus but it has new additions with modern rooms with all facilities. The food is good, it's Full... More 

Was this review helpful? Yes
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

Thank you for your comments regarding the Acapulco they are appreciated. We are always looking to improve our services and have discussed your concerns regarding the waiters with the Food and Beverage Manager. We will of course also look at our training methods to ensure that all staff understand that customer service is of the utmost importance. More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 3, 2015

20 to 27 March 2015 room 709 all sof inclusive definatley not 5 there were many problems that I want to address here the main building ( the one with our room in it) had 4 floors and only 2 elevators . the funny thing is only one elevator could get you to the 4th floor . the elevators capacity... More 

Was this review helpful? Yes 1
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

I have read your review and taken into consideration your comments and issues. I feel it is a shame as these could have been explained or dealt with during your stay. Our guest relations would have been happy to help and I am not sure why you did not discuss this with your Iranian representatives of which there were 4... More 

Bratislava, Slovakia
Contributor
14 reviews 14 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed February 17, 2015

We spent 12 nights in this hotel in september 2014. To tell the truth, from the first day we were waiting for the check out. After arriving luggage porters told to us to wait before the main buliding because our room was far. We were waitnig about 30 minutes for the mini bus. They returned and told to us that... More 

Was this review helpful? Yes 8
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

It is always with regret that I read a review where the guest is not happy. It is difficult to comment on something that happened last year, but I am disappointed that this was not brought to the hotels attention by your representative who was in resort. We could certainly have tried to move your room and also helped to... More 

Travelers are raving about these Catalkoy hotels

4 of 5 stars
Show Prices
4.5 of 5 stars
Show Prices
4.5 of 5 stars
Show Prices
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed January 4, 2015

The hotel has a large area but it seems to be a huge disadvantage for the hotel.Because, two hotel buildins,casino,restaurant and bungalow houses separate in this large area..i think in summer time or winter it is everytime problem.if you have any child dont thing about it and choose another hotel.besides,hotel staff was rude and unfriendly.Casino was so old,not good.

Was this review helpful? Yes 6
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

We are a resort, convention and spa hotel so many of our facilities are set amongst our lovely grounds overlooking the sea. Whilst you are probably more suited to a smaller hotel, I am concerned to hear that staff were rude and unfriendly and wish that you had reported this to senior management, as we are constantly trying to improve... More 

Southern Wales, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 3, 2015

this has been the best hotel we have stayed in when visiting kyrenia, it is great for families, the children loved being by the pool with the slides and then going down to the hotels beach. the food by the pool was great, a wide range of dishes and that was just the pool restaurant the main dinning area was... More 

Was this review helpful? Yes 4
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

It is always nice to read that a stay at the Acapulco has been enjoyable. I am really happy that you and your family had such a nice time and that you liked the facilities and found the staff to be helpful and friendly. We hope that you will come back to the Acapulco some time soon. More 

London
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 29, 2014

I have just returned from Kyrenia / Girne on Saturday 27 December after a great stay at Acapulco! I couldn't have asked for more. The food was great and plenty, the staff courteous and extremely helpful (especially Bodo and Anwer at the Restaurant, Denise, Hasan and Ali Hasanoglu at the reception) who, more than once, went out of their way... More 

Was this review helpful? Yes 3
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

It was with the greatest pleasure that I read your review and thank you for your kind comments which I have passed onto our staff. We are all so very pleased that you and your lovely family enjoyed your Christmas with us and we hope to see you again in the future. More 

Adana, Turkey
Contributor
11 reviews 11 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 25, 2014

I went here because my visa was expiring and I needed to get out of the country for a few days after having heart surgery. My only complaint is that I could not get into the pool because of my leg... so I had to suffer by enjoying the beautiful sunlight. Most of my review is similar to our 2009... More 

Was this review helpful? Yes 1
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

Thank you for your lovely review of the Acapulco and that you liked the new facilities . I am so very pleased to hear that you found everything to your satisfaction again and that the staff were friendly and helpful. I hope that you are now finding good health and we hope to see you again in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

429 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (415)
Viewed
Pool/beach area (128)
Viewed
Room/suite (42)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (88)
Viewed
Dining (39)
Viewed
View from room (15)
Viewed
Bathroom (7)
Viewed
Family/play areas (8)
Viewed
Other (87)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Hotel & grounds (6)
Viewed
Dining (4)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay