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All 4 Catalkoy hotels

Acapulco Resort & Convention & SPA

5.0 of 5 Hotel   |   Catalkoy Kyrenia Mersin 10, Catalkoy, Cyprus
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Acapulco Resort & Convention & SPA
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Ranked #3 of 4 Hotels in Catalkoy
A recent review
5 of 5 stars reviewed 3 days ago
John P Lincoln, United Kingdom
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609 reviews from our community

Traveler rating
    166
    227
    112
    70
    34
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
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  • Turkish first
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English first
Lincoln, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We booked this holiday mainly because, as first advertised, it flew from Stanstead. We were later informed that the flights were altered to and from Gatwick, adding over £200 to the cost. Travelsphere refused to allow us to cancel. Turkish Airlines lost one of our suitcases, but we were reunited with it within 30 hours, thanks to Engin Sah, our... More

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Prague, Czech Republic
Contributor
12 reviews 12 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Good position from the airport. The hotel is very clean and big. The room was large, with three beds, a bathroom with bathtub. The room carpet was a small balcony with a table and three chairs. The dining room was great, it will sit inside or outside. The food was plentiful, many grilled meats, salads, vegetables and desserts. The food... More

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ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

Thank you for such a nice review and comments. I am pleased that you and your family enjoyed your holiday at the Acapulco and I hope you will return. More

Nottingham, United Kingdom
Contributor
14 reviews 14 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here for 2 weeks in a 4th-floor room overlooking the pool area. It is a very large complex comprising the main hotel, separate Pine Hotel next door and many small bungalows dotted about between the main hotel and the dining areas. (A small note here, anyone with an allergy to cats stay away - a large colony of... More

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ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

Thank you for taking the time to write a review. It was a pleasure to read and your comments are appreciated. I accept the comments regarding the lobby bar and we have recently made some staff changes in that area, which we hope will improve the service. I hope that you will return to the Acapulco in the future. More

Plymouth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Excellent resort with a massive range of facilities for all ages.18 of us were moved here as our original hotel couldn't take us but rooms were immaculate and spacious and the restaurant offered a great selection on food in many different locations but a long walk for older couples. Waiters were efficient and polite. Access to some parts of the... More

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ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

Thank you for your review and your comments I am pleased that you enjoyed your stay. We will look into the possibility of obtaining another buggy as the hotel would like to make it easy for guests to access the restaurant. More

Tehran, Iran
1 review
3 of 5 stars Reviewed 1 week ago

We stayed 6 nights in this hotel last week and we came back just 4 days ago.It is a very big hotel and there are several negative points and some posetive points also. Since I am a frequent traveler and I am a sales engineer,I can compare easily this hotel with the other hotels in most of the countries. First... More

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ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

It is always sad to read a review when the guest is not happy. I appreciate your comments however, I would like to say on behalf of the hotel. We do not have an all inclusive concept and so there are extra charges. The rooms in the main building floors 1 , 2 & 3 were renovated at the end... More

Top Contributor
156 reviews 156 reviews
49 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staying in Kyrenia we decided to spend a few hours at Acapulco as it is recommended as a nice beach. That much is true and swimming in the clear and clean water was lovely. All in all the grounds are kept well and litter free. The beach is beautiful yellow sand but it is covered by lots of loungers and... More

Was this review helpful? Yes 2
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

Thank you for your review as you say we are a large and busy hotel during the high season. Our concept is half board and full board plus, we do not have all inclusive. For our half board guests and outside visitors we have 3 areas where drink or food can be obtained, the Lobby Bar Terrace, Beach Bar and... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed for 9 nights in a lovely room with sea view in pine court, on the 1st night i went to the amphitheatre and was made to feel really welcome by some of the animation team, I have to say a big thanks to Herro, Sabar, Faudel and chafik they were brilliant, but the Turkish hotel staff who were... More

Was this review helpful? Yes 1
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

We have many single guests who stay at the hotel and want them to feel welcome and secure. I appreciate that your concerns and for this reason I have sent you a private email requesting more details so that I can look into this. More

Almaty, Kazakhstan
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I spent there a week with my mom. In general it was good. We stayed in bungalow and 4 days of 7 I had a problem with opening a door, each time I had to walk l Iong enough distance to reception, they reprogrammed the card, but next day I had the same story, had to run to reception for... More

Was this review helpful? Yes 2
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

I am dissapointed to read that you were not happy with certain aspects of your holiday. We will certainly do our best to improve in these areas. More

Kosice
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perfect ammenities, food and service. Much better than the continental Turkey services. Comparing with last year stay in Kirman hotels (where the services really sucked), this was really worth the money.

Was this review helpful? Yes 2
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

It is nice to know that you enjoyed your stay and that it was perfect for you. We hope that you will return to the Acapulco again in the future. More

Runcorn, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

just got back from holls at acapulco hotel the weather in the 40s massive pool and water slides but if you wanted a sun bed by the pool you had to be there for 6 am with your towels or you had no chance did not think much of the breakfast its the first hotel ive been in who didnt... More

Was this review helpful? Yes 1
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

Thank you for taking the time to write a review. We are a large complex and for this reason we are set on the outskirts of Kyrenia where there are a lot of grounds and a large sandy beach. More

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Additional Information about Acapulco Resort & Convention & SPA

Address: Catalkoy Kyrenia Mersin 10, Catalkoy, Cyprus
Location: Cyprus > Kyrenia District > Catalkoy
Price Range (Based on Average Rates): $
Hotel Class:5 star — Acapulco Resort & Convention & SPA 5*
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Also Known As:
Acapulco Resort & Convention & Spa Hotel Catalkoy
Acapulco Resort And Convention & Spa
Acapulco Hotel Convention
Acapulco Resort & Convention & SPA Cyprus/Catalkoy

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