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All 4 Catalkoy hotels

Acapulco Resort & Convention & SPA

5.0 of 5 Hotel   |   Catalkoy Kyrenia Mersin 10, Catalkoy, Cyprus
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Ranked #2 of 4 hotels in Catalkoy
A recent review
4 of 5 stars reviewed 1 week ago
Les M Newcastle upon Tyne, United Kingdom
  • Overview
  • Reviews (586)
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  • Room tips (128)
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586 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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English first
Newcastle upon Tyne, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just returned from a one week family holiday at the Acapulco. There were two adults and three kids, 18,17 and 10. Overall we had a really good time, but there was the odd issue so I'll mention the good and other issues. We arrived late, missed dinner, but the hotel put sandwiches or soup on for everyone. It... More

Was this review helpful? Yes 1
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

Thank you for taking the time to write about your stay at the Acapulco. I am pleased that overall you and your family enjoyed your stay and that you thought Acapulco a good hotel for a family holiday. I have taken into consideration the points you have raised and will look to improve in these areas. The policy requesting that... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel. Great for families. Very clean. Towels changed everyday. We had a great view from our room. Good choice of food, al lot to choose from. Pool towels also provided. Aqua park, fun fair rides and a park for kids to play in. Animations every night and a great beach too. Oh ye and a casino too.....

Was this review helpful? Yes 1
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

I am very pleased to read that you had such a great time at the Acapulco. It is nice to know that you enjoyed the hotel and facilities and feel that it had everything you needed fora family holiday. Hope you and your family will return again to the Acapulco. More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Best resort ! Went there my family and I , it was awesome , the staff is very friendly . The breakfast was excellent , lunch and dinner also . The animations and animators at the amphitheatre were perfect and the spa also ! I enjoyed my vacation there

Was this review helpful? Yes 2
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

It was a pleasure to read you review and I will pass your comments onto the Spa and Animation. We hope to see you again in the future at the Acapulco. More

Presov, Slovakia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed there with two children (2,11). It was great time - very nice beach, delicious food, many attractions for children - children discos, Luna park-paid, aqua park. We lived in villas - old, small and poor. Do not take villas if you go with children. Anyway we had fantastic holiday and we would go again.

Was this review helpful? Yes 1
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

It's great to hear that you enjoyed your family holiday at the Acapulco. Thank you for taking the time to write about it and I am pleased that you enjoyed the resort and amenities. I hope that you will come back again and maybe stay n one of our hotel rooms. More

London
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is fantastic for a holiday, especially for a family holiday. Every night an animation show is available and children discos, later at 11pm the adult disco begins. Apart from this, there is an aqua park and Luna park, great for kids and adults to enjoy. Additionally, the food is at a great standard with many items to choose... More

Was this review helpful? Yes 7
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

Thank you for your wonderful review of our hotel, we are delighted to hear that you enjoyed your family holiday. We hope that you and your family will return to the Acapulco Hotel again soon. More

Portsmouth, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We had a short stay at the Acapulco with our two children, who are 5months and 3 years! It was a really good break everything you needed was there, even towels for the beach or pool! Our 3 year old loved the pool with all the slides, and their was different pools for different ages! The room was clean and... More

Was this review helpful? Yes 5
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

This was such a great review to read and I am very happy to learn that you thought our hotel had everything you required for a holiday. Thank you so much, as this is just what the staff need to hear and will I am sure motivate them to do even better. I hope that you and your family will... More

Banska Bystrica, Slovakia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great beach, delicious food, good accomodation. Staff unfriendly, no smiles, during weekend a lot of natives in hotel, which is unacceptable for 5* hotel and disappointed - smokes everywhere, even in non-smoking places, and ignore all your requests or our sleeping baby right by them!

Was this review helpful? Yes
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

Thank you for this review I am pleased the food and accommodation was to your satisfaction. I agree weekends can be crowded but it is the law in North Cyprus that all beaches can be used by non residents, but we try our best to monitor this along with smoking as some people do not respect non smoking areas. I... More

hertfordshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Visited this hotel in May with friends. We were not met at the airport so had to get a taxi to the resort. Difficulty with complaints procedure. Eventually we met with an individual whom1 week into the holiday resolved the issue. There were 3 of us booked in, yet on arrival only 2 of everything in the room including beds.... More

Was this review helpful? Yes 1
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

I am not able to comment on the travel agency details regarding transfers. However, thank you for taking the time to write your review of the hotel. We will look to improve our service for all guests and make sure that all are treat with respect. The local council enforces the non smoking policies and where they must be, so... More

Kent
Top Contributor
73 reviews 73 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great beach with good facilities - pay a small fee to enter. Well worth it. Clean and well run. Attractive grounds. Good cafe type restaurant serving snacks. We return yearly. Excellent car parking facilities.

Was this review helpful? Yes
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

Thank you for your lovely comments and we are pleased to hear that you are still returning to the Acapulco and enjoy our facilities. More

Izmir, Turkey
Top Contributor
113 reviews 113 reviews
28 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Went there for a congress. Facilities are very good. Breakfast and dinner is rich and very delicious. Location of the hotel is good. There is a small casino too, for entertainment. The beach didn't seem very nice, could have been arranged better.

Was this review helpful? Yes 1
ozerozbilen, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

Your comments are appreciated and I am pleased you found the facilities and food to your satisfaction. In high season the beach is very popular and we will certainly look at ways to see if we can change anything. More

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Additional Information about Acapulco Resort & Convention & SPA

Address: Catalkoy Kyrenia Mersin 10, Catalkoy, Cyprus
Location: Cyprus > Kyrenia District > Catalkoy
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Acapulco Resort & Convention & SPA 5*
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Also Known As:
Acapulco Resort & Convention & Spa Hotel Catalkoy
Acapulco Resort And Convention & Spa
Acapulco Hotel Convention
Acapulco Resort & Convention & SPA Cyprus/Catalkoy

368 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
789

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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