when you enter richmond hotel you go back to an eastern coutry pre berlin wall facility. Rooms are tiny, in the bathroom the sink is in the shower, no minibar. i had to wait 15 minutes for someone at the reception to show up as the magnetic card was not working (second time in 8 hours). The receptionist did not... more

My partner and me have stayed in this hotel one week. I expected more of the hotel, but in general it is OK. I mean, you can stay there, you can sleep, you can eat in the morning and use internet. The negative side is that they do not clean properly. I do not know what they did when entering... more

The hotel is ok. Not impresive but clean. The location is very good. Close to the train station and close to the city center. There is a computer with internet for customers but it wasn't working when I was there. more

I stayed at this hotel for one day and I was impressed by the friendyness at the receiption. I was asked kindly wether I prefer a smoking or non-smoking room. I chose a non-smoking room and I was served accordingly. The location is fantastic and allowed me and my colleaqges to walk to the market for shopping. What is amazing... more

This hotel is a typical example of a standard Danish hotel, it was dirty, exceptionally rude staff, rooms that are not properly cleaned, ligt bulbs missing, and no internet or telephone connection. They tried to over charge. And following all that the managers are never available when you want to see them. Why can't the Danes pull themselves together and... more

This hotel is extremely convenient for exploring Copenhagen, however, it is most definately "no frills". As far as value for money is concerned - it is average if you remember that Copenhagen itself is extremely expensive. My partner and I booked this hotel through Airmiles. Having read the reviews of the other available hotels in our price range, this seemed... more

Remember when booking in Copenhagen -- there are several different Norlandia hotels on Vester Farmisgade and the Richmond is the crummy one... Two nights at this 'hotel' was two nights too many... where to begin? Lumpy bed, rough towels that smelled like mothballs, broken light, grubby floor, broken patio door seeping cold air, uncomfortably small and impractical bathroom. To not... more

Stayed with my youngest daughter in late November. Wasn't too sure about booking hotel since I read some mixed reviews. Found hotel front desk staff to be hit or miss. Some were very accommodating, others couldn't be bothered to notice you were standing there. The room was very basic, but I felt I got what I paid for. We were... more

My wife and I stayed at the Norlandia Richmond for four nights in November, 2007. On the plus side, the breakfast buffet was good and the staff was helpful. The location was also decent, about ten minutes walk from Tivoli and the train station. However, while the room itself was clean, the bathroom was not. There was a noticeable amount... more