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Copenhagen Island Hotel

Kalvebod Brygge 53, Copenhagen 1560, Denmark
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Copenhagen Island Hotel
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1,257 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (245)
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Manchester, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is a large modern hotel next to a shopping complex. Staff are very friendly and helpful. Rooms smallish. Mattresses very soft, so the staff put boards underneath. We are told they are changing the beds throughout the hotel. It is not city centre, but just one stop from the central station and situated on the harbour. Breakfast was... More 

Was this review helpful? Yes
alp_12, Direktør at Copenhagen Island Hotel, responded to this review

Thank you for your feedback on your hotel stay. We have already changed mattresses in some of the rooms and and we are continuing doing that until the end of 2016. Thank you for staying at our hotel – we hope to welcome you back again. Anne Louise Poulsen, General Manager More 

Karlstad, Sweden
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Copenhagen Island Hotel in July of this year. It was a very pleasant stay and we would absolutely stay here again. The rooms were nice and clean and comfortable. The staff were friendly and eager to help. The only thing is that it’s a bit far from the center of Copenhagen. At the reception they said... More 

Was this review helpful? Yes
alp_12, Direktør at Copenhagen Island Hotel, responded to this review

Thank you for your review and for taking your time to give us your comments on your stay in July. We are very glad that you enjoyed your stay. Walking distance is app. 20 minutes to the Tivoli Gardens. We hope to be your choice of hotel again if you are going to visit Copenhagen again. Anne Louise Poulsen, General... More 

London, United Kingdom
Level Contributor
5 reviews
4 of 5 stars Reviewed 3 days ago NEW

Lovely hotel, looks very nice and basically functional. Rooms comfortable and low maintenance, cleaning service very good never a crumb once cleaned. Only problem was bed mattress was very soft, couldn't sit on the edge or would almost fall off! They checked us in 4 hours early after our early morning flight, receptionist was very helpful, in fact all staff... More 

Was this review helpful? Yes
alp_12, Direktør at Copenhagen Island Hotel, responded to this review

Thank you for your kind review. We have new mattresses in some of our rooms. Please, remember to contact our reception if you would like to change to another room with a harder mattress.Thank you for mentioning our helpful staff. We hope to have the pleasure of welcoming you back again. Anne Louise Poulsen, General Manager More 

Derbyshire, United Kingdom
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Modernish hotel next to a bog-standard shopping mall a reasonably short distance from the centre of Copenhagen. Breakfast was OK, nothing outstanding, but a touch pricey at 170 DKK (about 17 quid). The room was small and functional. Not uncomfortable, not anything memorable, but clean and adequate. They could do with introducing a concierge. I queued behind a lot of... More 

Was this review helpful? Yes
alp_12, Direktør at Copenhagen Island Hotel, responded to this review

Thank you for your review from your stay. We are sorry that you just find our hotel ”adequate”. For any new travellers we recommend that you visit our web page to avoid any “adequate” or disappointing customers. . We do hope that you enjoyed Copenhagen. Anne Louise Poulsen, General Manager More 

Cambridge
Level Contributor
267 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great location - 10 min walk from Tivoli. Overlooks the old inner harbour - great views. Stylish in a Danish minimalist design but on ground floor keep your curtains closed as people walk by the window! Quite a trek up and downstairs for breakfast.

Was this review helpful? Yes
alp_12, Direktør at Copenhagen Island Hotel, responded to this review

Thank you for your review and comments on your stay at the Copenhagen Island Hotel. Our restaurant is reached by lift to the first floor. We hope you had a great time in Copenhagen and hopefully will stay here again. Anne Louise Poulsen, General Manager More 

Taunton, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

All the staff were very friendly and helpful, particularly David in the restaurant, whose good humour always added a smile to our meals. The food was of a very high standard and the breakfast buffet was incredibly varied. The rooms were clean and modern and the location was good it was a walk to the city centre, but when that... More 

Was this review helpful? Yes
alp_12, Direktør at Copenhagen Island Hotel, responded to this review

Thank you so much for your great review and for emphasizing the good service you received in restaurant The Harbour. It is a pleasure to read your review and we are very glad that you enjoyed your stay. We hope to have the pleasure of your visit again in the future. Anne Louise Poulsen, General Manager More 

Helsinki, Finland
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A modern hotel which is situated about a 15 min walk from the central station / tivoli and right next to a big shopping mall (Fisketorvet). Very clean and pleasent room with a great waterside view. Friendly and professional staff. Taxi to Nyhavn / city center costs about 100 DKK. No complaints. If you don't mind the walk/distance to downtown,... More 

Was this review helpful? Yes
alp_12, Direktør at Copenhagen Island Hotel, responded to this review

Thank you very much for your kind review and positive comments on your recent hotel stay. We are very glad that you enjoyed our hotel as well as Copenhagen. We hope to be your choice of hotel for your next visit to Wonderful Copenhagen. Anne Louise Poulsen, General Manager More 

Dubai, United Arab Emirates
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very nice views on the marina in room, breakfast area, and gym. Bed a bit too soft. Minimalist type toiletries (bring your own conditioner). No safe and no ironing board in room. One stop away from train station or around 20 min walk. Very nice walks along the water at the back of the hotel and an open swimming poi... More 

Was this review helpful? Yes
alp_12, Direktør at Copenhagen Island Hotel, responded to this review

Thank you for your nice review. We are glad that you enjoyed your stay in one of our superior rooms with harbour view. We have safe boxes at the reception and we gladly bring iron and ironing board to your room. We are sorry if the bakery items at the buffet were not refilled on a regular basis. We hope... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

It was our 2nd visit to Copenhagen Island Hotel and it certainly didn't disappoint. The staff are extremely welcoming, friendly & efficient. Check-in was a breeze. Our room was spotless, we had a city view and enjoyed watching the cyclists on their way to work in the mornings. At breakfast there was an adequate choice of food and the staff... More 

Review collected in partnership with Amoma.com

Was this review helpful? Yes 1
alp_12, Direktør at Copenhagen Island Hotel, responded to this review

Thank you for a super review and a full score on Tripadvisor. It is truly a pleasure to read your comments. Thank you so much for staying here - we cannot wait to welcome you back again. Anne Louise Poulsen, General Manager More 

London, United Kingdom
Level Contributor
103 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is okay, but not much more. The location is not too convenient, but access to the city easy enough by train or on foot. Service is at best impersonal - I found the front desk staff to be disinterested and barely welcoming - not what you would expect from a hotel. The rooms are functional and adequate -... More 

Was this review helpful? Yes
alp_12, Direktør at Copenhagen Island Hotel, responded to this review

Thank you for your comments on your recent stay. We are very sorry to hear that you felt disappointed concerning our location and impersonal service. This is not normally what we hear from our guests. We hope to be able to live up to your expectations if you are going to stay here again. Anne Louise Poulsen, General Manager More 

Hotel Review Summarization

What travelers say

  • City center(10)
  • Very modern(6)
  • Shopping mall(5)
  • Breakfast buffet(5)
  • Central station(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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