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BEST WESTERN Mercur Hotel

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Vester Farimagsgade 17, Copenhagen 1606, Denmark
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BEST WESTERN Mercur Hotel
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BEST WESTERN Mercur Hotel
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504 reviews from our community

Traveler rating
    45
    207
    175
    53
    24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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Southport, North Carolina
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

After a wonderful back to back to back on the Norwegian Star, my husband and I landed in Copenhagen again - staying at the wonderful Best Western Mercur. Just two short blocks from the center of action in the City, we found our room already available ahead of time as well as a most personable and engaging front desk employee.... More 

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Saint John Parish, Antigua
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Overall Stay was pretty good. I stayed for four nights on a work trip. Reception: The check-in time was 3:00pm. Therefore, when I arrived at the hotel about 11:45am, I did understand that I would be unable to check in. They did allow me to leave my luggage in their custody, which I appreciated and remain in the lobby... More 

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Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 days ago NEW

As others have said, our bedroom in this hotel was small - perhaps the smallest I have ever stayed in. Bathroom was also small with extremely small towels. Whilst the ground floor reception had been relatively recently decorated, the rest of the hotel had not and our bedroom was very disappointing with mismatching decor in need of sprucing up. Nor... More 

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Travelers are raving about these Copenhagen hotels

New York
Contributor
12 reviews 12 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a comfortable, clean and conveniently located hotel in Copenhagen. The staff is caring and professional. The room and food are of good quality, the price is fair, all of which made the experience a pleasant and easy one. I will definitely go back!

Review collected in partnership with Best Western

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New York
1 review
2 of 5 stars Reviewed 3 days ago NEW

The hotel did not honor their price quote. For this reason alone, I would avoid this hotel. The manager told us it was a mistake the morning we were checking out to catch a plane. . The rooms are small and need to be update. The employees are pleasant and helpful. Food Service consist of a breakfast room with an... More 

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London
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here in March with a large party attending a wedding Arrived to a warm welcome and speedy check in by Magdelina who with the others on the front desk were always helpful and pro active Tivoli gardens are close by but were closed when we were there The tourist office is 10 mins walk away and so too are... More 

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Reykjavik, Iceland
Senior Contributor
45 reviews 45 reviews
38 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for two nights at this hotel. Good location, not that far from the main train station and right by another train station. Fantastick running routes a few steps away from the hotel. The hotel also has a fitness room that I did not try. Very good breakfast selection and the wi-fi was fantastic both quick and reliable. The room... More 

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Soyhieres, Switzerland
2 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is really well placed. The breakfast is nice and good, employees are nice too. The room was quiet but the vaccuum was not done during our stay (3 nights), there was an awful smell inside and the atmosphere was wet. No or poor ventilation in the bathroom, and no possibility to let the window open during the day... More 

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Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel is pefectly located, staff was cooperative, internet connection was good Bathroom towels had unpleasent smell but was clean, one type of liquid soap for hand and face, no shampoo supplied only liquid shower gel Overall experience was good.

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Eszter_Szucs, Management Assistant at BEST WESTERN Mercur Hotel, responded to this review

Dear MMOEG, thank you for taking the time for a review of your recent stay with us. We are happy to hear that everything was satisfactory during your visit. We are sorry to hear about the towels, I will forward your comment to the housekeeping department. The shower gel provided is a two in one product, both shower gel and... More 

Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is a really good base for exploring Copenhagen. It is ideally located a few minutes walk from Tivoli Gardens and the main shopping street. There are numerous bars and restaurant options located nearby. The metro line is also a few minutes walk away which is ideal for travelling to and from Copenhagen airport. The rooms themselves were nice,... More 

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Eszter_Szucs, Management Assistant at BEST WESTERN Mercur Hotel, responded to this review

Dear UnaC28, thank you for your review with regards to your recent stay with us. We are delighted to hear that you had a good stay with us, and truly sorry for the issues with the wifi. We have a new wifi setup now to provide better service to our guests. We hope to welcome you back again soon! If... More 

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