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All 116 Copenhagen hotels

BEST WESTERN Mercur Hotel

3.0 of 5 Hotel   |   Vester Farimagsgade 17, Copenhagen 1606, Denmark (Indre By)
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Ranked #57 of 116 hotels in Copenhagen
A recent review
4 of 5 stars reviewed yesterday
CapeSharon Massachusetts
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362 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Massachusetts
Top Contributor
303 reviews 303 reviews
34 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed yesterday NEW

Can't beat the location, within walking distance to most of the city attractions. It is just a few blocks from Tivoli Gardens and a bit longer to the harbor and the mermaid, but still quite walkable. The rooms are typical European, with smallish bathrooms and no air conditioning in the rooms, but most of the year, air conditioning is not... More

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Bakewell, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great breakfast, friendly staff, clean (albeit a bit small shower) and nearby parking for 190Kr per day. Good location near the train station, and maybe 5 mins walk to Tivoli and to the main square. Maybe a bit expensive for what you get but no complaints overall. No aircon, but back windows could open wide and let a breeze and... More

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Helsinki
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW via mobile

I was disappointed with the quality of this hotel: room wasn't very welcoming with strange art on the wall, dull and dark furniture and outdated bathroom. My room was facing to the metro station and unfortunately it was noisy - you really can hear trains passing by. There was some construction work going on near the breakfast room, but the... More

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Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We booked this hotel for business purposes at the last minute and booked it because my colleague required the gym. It was a bad choice. The internet was always disconnecting, breakfast was disgusting and the rooms too hot to sleep in at night (the weather was warm- but no air con or fans in the rooms) Hotel was below average.... More

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1 review
5 of 5 stars Reviewed 1 week ago

We stayed in Copenhagen. Our car got problem and we waited for car service for many hours from morning till afternoon approx 13.00 hrs. The reception of the hotel has been very patience with us and great consideration and assistance for us to keep the room until the car was fixed. Certainly without any extra charge. They definitely understood our... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My family and I stayed here for a short break after seeing some friends. It was very noisy as situated at a train station. It was also very warm. Cannot understand how the hotel cam charge what they are to stay. Very over priced for what you get!

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Great location, but the hotel is really bad. The rooms are so hot it is impossible to sleep at least 35 degrees C. You open the window and because of the trains and traffic you also can't sleep. When complaining about the temperature they just say that most hotels in Copenhagen don't have air-condition, not offering to solve my issue.... More

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Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Great location near Tivoli and Hop On Hop Off bus stop. Excellent Italian restaurant nearby and very good supermarket. Room facing the street was small and a fan is not enough to keep the room cool when the temperature was so high. Noisy if you open the window as the trains go past most of the night and early morning.... More

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Molndal, Sweden
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 28, 2014

A small hotel within 5 minutes walking distance of the main railway station and directly close to a commuter station. This is an area stuffed with hotels making choice difficult as they range from seedy to classy. I would consider staying here again. Price level around what can be expected in a city like Copenhagen, not cheap but not excessively... More

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A TripAdvisor Member
3 of 5 stars Reviewed June 11, 2014

The location of the hotel is great for access to trains and the city centre is easily within walking distance. The rooms are clean and comfortable but a little dated now and could do with bringing up to date. No air-conditioning in the summer makes the rooms very hot and humid. Free wifi is a plus and breakfast is fairly... More

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Eszter_Szucs, Management Assistant at BEST WESTERN Mercur Hotel, responded to this review

Dear Tripadvisor Member, thank you for your review of BEST WESTERN Mercur Hotel. We are glad to hear that you enjoyed our location in the heart of Copenhagen. We thrive to improve constantly, but it takes time unfortunately. If I can be of any assistance, feel free to contact me via my email: es@hotelpropertygroup.dk. Have a lovely day! Kind regards,... More

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Additional Information about BEST WESTERN Mercur Hotel

Address: Vester Farimagsgade 17, Copenhagen 1606, Denmark
Phone Number:
Location: Denmark > Zealand > Copenhagen > Indre By
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Mercur Hotel 3*
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Also Known As:
Norlandia Mercur Copenhagen
Hotel Norlandia Mercur

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Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
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Official Description (provided by the hotel)
Situated in the heart of Copenhagen. Close to attractions, restaurants, shopping, Town Hall Square and Tivoli Gardens. Stay in relaxing atmosphere with 109 comfortable rooms. Cosy lobby and bar area. All rooms have private facilities, phone, cable-TV, IP Smart TV Mediasuite. Free wireless internet. ... more   less 
Number of rooms
109

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  • At what time does the pool open each day?

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