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Palace Hotel Copenhagen

4.0 of 5 Raadhuspladsen 57, Copenhagen 1550, Denmark
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Palace Hotel Copenhagen
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Palace Hotel Copenhagen
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754 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
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China
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for a few nights before our cruise. Great hotel in central Copenhagen right in the main square of the city. We had a Junior Suite which was ideal for us (family with two kids). Very good breakfast. Hotel is right at the start of Stroget which is the main pedestrian street in Copenhagen. Recommended

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Bremen, Germany
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Location is great, room was very small (single standard), comfortable single bed, bathroom modern and big enough. All in all ok for one night, especially if you want to go out at night somewhere in the centre.

Was this review helpful? Yes 1
PalaceHotelCph, Manager at Palace Hotel Copenhagen, responded to this review

Dear claudiamP5195WD, Thank you very much for staying with us here at Scandic Palace Hotel. I regret to see you did not find your stay better than "OK" and from the review it seems as if your comment on the room size is the main reason for this. I really hope to see you back with us again and can... More

Oslo, Norway
Top Contributor
84 reviews 84 reviews
39 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is a "gem". I was here on business but will for sure return with my partner. I simply loved the hotel and the friendly staff, both at the reception and in the lobby bar. Very comfortable room, with fluffy pillows and soft bed. Drawback: glassdoor to the bathroom could not be properly closed, so if you share a... More

Was this review helpful? Yes 1
PalaceHotelCph, Manager at Palace Hotel Copenhagen, responded to this review

Dear Ullert, Thank you very much for staying with us, and as well for categorizing the hotel as a "gem". I am really happy you had a great stay with us and sincerely hope to see you back with us again in near future. All the very best, Mads Brockmann Hotel Manager More

Turku, Finland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

... and a nice hotel. Breakfast is very good, altought you must queue a while. nice rooms and helpful staff. The hotel is next to Tivoli, so you can spent an evening in Tivoli with kids and the way to bed is not too long.

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PalaceHotelCph, Manager at Palace Hotel Copenhagen, responded to this review

Dear Tiina S, Thank you very much for staying with us, and I am very pleased to read you and your family had an enjoyable stay! Recently we have decided to include breakfast in all our room reservations, which is a very popular feature with our guests. This as well mean much more guests passing through our restaurant, and we... More

Turku, Finland
Top Contributor
89 reviews 89 reviews
54 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located very centrally, next to Tivoli and the shopping street Strøget and just a few steps from the railway station. The building is old but the interior is renovated and modern except the elevators. The lobby bar is nice. I stayed here for 4 nights. My room was on the uppermost floor and it had a small... More

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PalaceHotelCph, Manager at Palace Hotel Copenhagen, responded to this review

Dear Ve8, Thank you very much for staying with us this fall, and I am very happy to read you had a great relaxing stay with us. I sincerely hope to see you back, when travelling to Copenhagen again! I wish you all the very best, Mads Brockmann Hotel Manager More

East Lyme, Connecticut
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here the first week of October first for two nights then we traveled to Norway for two nights. We came back and stayed again for three nights. We had two different king superior rooms For each stay. The rooms only differed in the size of the bathroom sink. One was much bigger than the other. The location of... More

Was this review helpful? Yes 1
PalaceHotelCph, Manager at Palace Hotel Copenhagen, responded to this review

Dear Janine S, Thank you very much for staying with us. I am really happy to read you had a great and relaxing stay with us, and very much hope to see you back with us again in near future. All the very best and warm wishes, Mads Brockmann Hotel Manager More

Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent location, good breakfast, lovely rooms. The staff were very friendly and helpful. Will return here without doubt the next time I come to Copenhagen. Rooms at the front have a grand view of Radhuspladsen.

Was this review helpful? Yes 1
PalaceHotelCph, Manager at Palace Hotel Copenhagen, responded to this review

Dear rasanki, Thank you very much for staying with us as well for forwarding such wonderful feedback! I am very happy to read you had a great stay with us, and hope to see you back with us again soon. I wish you all the very best, Mads Brockmann Hotel Manager More

Norrköping
Top Contributor
64 reviews 64 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for two nights at this centrally located hotel at Raadhuspladsen (City Hall Square). It’s easy to take in the feel of times gone by. This hotel must certainly have been a high class institution in Copenhagen. Now it’s part of the Scandic chain and unfortunately, this means that the real lux-feel is gone. However, there are still many pros... More

Was this review helpful? Yes 1
PalaceHotelCph, Manager at Palace Hotel Copenhagen, responded to this review

Dear Sniplet, Thank you very much for staying with us and as well for your kind review. I am indeed very proud of the property here at Rådhuspladsen, and in all fairness having Scandic as an operator is indeed an upgrade in many ways - free breakfast buffet, an excellent loyalty program, 24 hour minishop, online check-out, brand new high-speed... More

Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Pros: Excellent breakfast, central location, close to train/bus station, cool vintage elevator. Cons: Wierd decor, bathroom towels were like rags, when you drained the bathtub, the toilet gurgled up sewer-like smell. We were happy to see a Nespresso coffee maker in the room, but when we went to make coffee, the water receptacle was filled with slimey, moldy old "water".... More

Was this review helpful? Yes 1
PalaceHotelCph, Manager at Palace Hotel Copenhagen, responded to this review

Dear Tazbarco, Thank you very much for staying with us! I must say, I can not quite understand your comment on the towels, as they are continuously changed out should there be "tear and wear". I regret if this was not the case here. However I sincerely apologize for the missing cleaning of the Nespresso machine and drain, this is... More

Perth, Australia
Top Contributor
55 reviews 55 reviews
29 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 1 week ago

There is no doubting that the Palace Hotel has location in its favour. Close to the main station, transport and shopping. It's an old building and this no doubt places some limitations on what can be done, but does not account for some failings. Beds were comfortable, but towels were small and had seen better days. There seemed to be... More

Was this review helpful? Yes 3
PalaceHotelCph, Manager at Palace Hotel Copenhagen, responded to this review

Dear Colin S, Thank you very much for staying with us, however I regret to read you were not fully satisfied. It is very important to me and the rest of the team to secure a wonderful stay for all of our guests, and reading your comments here it clearly shows you visited at a far from perfect day. Our... More

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Additional Information about Palace Hotel Copenhagen

Address: Raadhuspladsen 57, Copenhagen 1550, Denmark
Location: Denmark > Zealand > Copenhagen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Palace Hotel Copenhagen 4*
Number of rooms: 169
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Also Known As:
Hotel Scandic Palace
Scandic Palace Copenhagen
Copenhagen Le Meridien

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