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Hotel class 3.0 of 5
Vester Voldgade 89, Copenhagen 1552, Denmark
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Reviews you can trust

58% Recommend
3.0 of 5 stars 95 reviews
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3 of 5 stars
Stig-Helmer   46 contributions
Stockholm, Sweden
Oct 16, 2009 | Trip type: Friends getaway
1/1 found this review helpful

Stayed at Hotel Danmark for two nights. The location is very central and good, very close to Rådhusplatsen, Ströget and Tivoli. We stayed in superior room. Payed 800 DKK for a doubleroom which I consider to be a very good price in this expensive town. Breakfast not included, 95 DKK. Superior rooms are big and looks quite new. more

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1 of 5 stars
dackhu   1 contribution
Kambah
Sep 28, 2009 | Trip type: Couples
0/1 found this review helpful

My wife and I have travelled widely in UK, Europe, US, Canada and South East Asia and we have yet to come across or be accommodated or treated as badly as we were when we spent 3 nights in the Danmark Hotel in Copenhagen. We booked the average hotel accommodation for Europe - a standard double non-smoking - for 3... more

Management response from
Marie-Eriksen, Reputations moderator

I’m really sorry to hear your story about the negative stay you had at our hotel. We could have done better in relation to the communication, but I also think that you are very harsh in your judgement. We too made some inquiries in regards to your stay and it turns out that our reservation was right. You did book...

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4 of 5 stars
aurorasev   2 contributions
Australia
Sep 18, 2009 | Trip type: Solo travel

I stayed here for 4 days and have very little to complain. The staff were very helpful especially Mette, and very much "on the ball". Although there was a church bell going at times, this is Europe! and once the double glazed window was closed, one could hardly hear anything. I don't think it is possible to find anything better... more

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3 of 5 stars
cheekyface27   3 contributions
London
Sep 17, 2009 | Trip type: Couples

This hotel is in an excellent location - only a few minutes walk from the city centre and across the road from Tivoli Gardens. Hotel staff were very friendly and helpful. The hotel is very dated but is perfectly clean, the only issue is that the rooms are very small. more

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3 of 5 stars
Fauvel   6 contributions
New York
Aug 21, 2009 | Trip type: Solo travel

This hotel is very centrally located, but in all other respects it doesn't seem worth the price you pay (which, incidentally, is much cheaper if you book through Expedia and also search for Expedia coupons). The single room I stayed in smelled of smoke, and was in dire need of renovation. The shower was just a shower head in the... more

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2 of 5 stars
too_low_terrain   1 contribution
too_low_terrain
Jun 23, 2009 | Trip type: Business, Solo travel

The first impressions are good. Nice enough ambiance when you arrive. once you have your key it all goes downhill from there. Having paid £71.00 GBP (621 DKK) for my room I expected more. The room was non-smoking (TRUE) but the room had clearly been a smoking room before. The delightful scent of age-old stale smoke impregnated everywhere. Arriving in... more

Management response from
Marie-Eriksen, reputations moderator

You’re right. The sink shouldn’t be dripping, the towels shouldn’t be wet, and the lights should of course work. You don’t mention whether you told our staff about the problems in your room, but I’m sure that if you did, they would have brought you new towels, light bulbs and a sheet to use instead of the duvet right away....

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1 of 5 stars
JohanKorte   1 contribution
Amsterdam
Sep 17, 2008

The hotel is not what is seems, and much much less than you can and should expect. The so-called superior room in fact not much larger than the bed. The shower/sink/toilet are in a space less than 1,5m2 (I also didn't know that was possible). It's NOT renovated (or they did everything to obscure that), there is NO minibar, no... more

Management response from
Marie-Eriksen, Reputations moderator

I’m sorry to hear about the bad impression you got of our hotel, and I am especially sorry to hear that our staff weren’t more helpful in regards to your problems. I do, however, want to comment on some of your other complaints, as I don’t think they are all completely fair to us. The Hotel Danmark is not newly...

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3 of 5 stars
1mat   9 contributions
nottingham
Sep 13, 2008 | Trip type: Business
1/2 found this review helpful

As all hotels in Copenhagen, it was rather expensive. For the price in UK I'd expect a big room with all mod cons, but I got a tiny room with not even a proper shower, only a wetroom that very much lived up to its name! Not often does one have to dry the toilet paper in any other city!... more

Management response from
Marie-Eriksen, reputations moderator

I agree. That does seem very expensive. Actually it seems way too expensive! I don’t know what happened, but I believe there must have been some kind of misunderstanding, as an extra bed is a standard fee of about 25 pounds (200 kroner) per night. I understand how some might wonder why that would cost anything at all, but an...

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4 of 5 stars
AnnieSFBayArea   4 contributions
S F Bay Area
Aug 9, 2008 | Trip type: Couples
1/1 found this review helpful

Recently we took a a 9-night trip to Denmark, staying in Copenhagen 3 nights, 2 nights out to Aero (following Rick Steves' excellent suggestions) and than back to Copenhagen for 4 more nights. Despite the mixed/negative reviews, we'd reserved the first 3 nights at the Hotel Danmark, its location seeming perfect. We reserved under their Queen's Special, which was a... more

Management response from
Marie-Eriksen, reputations moderator

Thank you for your kind words about our hotel – even though criticism is constructive, it’s always nice to get feed-back from our satisfied guests as well:) The courtyard is definitely one of the greater features of our hotel, and we gladly share it with Tivoli-hallen (as the next-door smorrebrods-restaurant is called). Smorrebrod (open sandwiches, usually served on dark rye...

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2 of 5 stars
astrovoyageur   9 contributions
montreal qc canada
Jun 18, 2008 | Trip type: Business, Couples

In mid June 2008 there was a huge conference in Copenhagen taking all hotel rooms. So we had to settle for this hotel. We had booked a superior room. We were given a second floor room overlooking the beer garden! With no AC we have to leave the windows open. We changed room to a top floor one looking at... more

Management response from
Marie-Eriksen, reputations moderator

I think it’s fairly obvious that you should have stayed in a more expensive hotel with more stars than ours. You were looking for something exclusive, but since most hotels were booked, you had to “settle for” hotel Danmark. But, on the other hand, I don’t think it’s completely fair to give us such a bad headline and review because...

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Hotel Danmark Also Known As

  • Danmark Hotel Copenhagen
Address: Vester Voldgade 89, Copenhagen 1552, Denmark
Copenhagen Hotels Hotel Danmark
3.0/5.0
95