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Grand Hotel

4.0 of 5 VesterbroGade 9, Copenhagen 1620, Denmark
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Grand Hotel
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420 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Stavern, Norway
Top Contributor
81 reviews 81 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

By hearing the name Grand Hotel, you normal expect some this "Grand". This was not. The location is excellent, close to Tivoli and the main railway station. The staff were friendly and helpful. The furniture and the room are all in the 80ish style. I ordered a "superior room". It was clean but not very superior. The bathroom was very... More

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Brackley, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I was checked into this hotel on a business trip. It wasn't cheap so I was expecting a bit more. As it was, I got a corridor with the smallest single bed I have ever seen or slept in. I'm not tall, but my legs hung off the end! The bathroom was an even narrwer corridor consisting of firstly the... More

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Camilla_Blomqvist, Receptionschef at Grand Hotel, responded to this review

Dear JohnS1049747 First of all thank you for submitting your comments on TripAdvisor. I appreciate feedback from our guests as it helps improve our service and product. I am sorry to hear that you were not happy with your stay in Grand Hotel. All of our 161 rooms are different sizes and I am sorry that you got one of... More

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

his hotel was listed as 3.5 stars - the only good factor was that it was close to the railway station. It was hot and there was no fan or air conditioning in the room which was very small and extremely noisy when opening a window. The room was worn and needed an upgrade. It was certainly not value for... More

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Camilla_Blomqvist, Receptionschef at Grand Hotel, responded to this review

Dear bondioldie, First of all thank you for submitting your comments on TripAdvisor. I appreciate feedback from our guests as it helps improve our service and product. I am sorry to hear that your room was to hot. We have fans in the reception that can be put into your room upon request Once again thank you for submitting your... More

Bournemouth
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My husband, daughter and I recently stayed at the Grand Hotel. All was excellent. The staff were very friendly and helpful. The breakfast was superb with such a good variety to choose from. I was very impressed and will definitely stay there again when I return on business.

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Camilla_Blomqvist, Receptionschef at Grand Hotel, responded to this review

Dear Bcosy , Thank you for submitting your comments on TripAdvisor. I appreciate feedback from our guests as it helps improve our service and product. I am please to hear, that you enjoyed your stay with us. We look forward to welcome you again. Best Regards, GRAND HOTEL Camilla Blomqvist Front Office Manager More

panama
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Excellent location, but dont eat at the restaurant, rude staff. We gave it a try twice, dinner was not good and was highly price, the waiter and in charge of the restaurante was kind of rude, did not take jokes and talk back. then we went for breakfast same story. I am definetely not used to this rudeness and no... More

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Camilla_Blomqvist, Receptionschef at Grand Hotel, responded to this review

Dear Zamia2, First of all thank you for submitting your comments on TripAdvisor. I appreciate feedback from our guests as it helps improve our service and product. I am sorry to hear about your unfortunate experience while staying with us. Action has been taken on your comments and I am greatful for your feedback. Once again thank you for submitting... More

Komotini, Greece
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Very small rooms, didnt have fridge and safe box!!! Definately not a four star hotel. Nice location near central station and tivoli, but here stops the good news. Pick only if you must stay near the train station.

Was this review helpful? Yes 1
Camilla_Blomqvist, Receptionschef at Grand Hotel, responded to this review

Dear Savvas P First of all thank you for submitting your comments on TripAdvisor. I appreciate feedback from our guests as it helps improve our service and product. I am sorry to hear that you were not happy with your stay in Grand Hotel. It is correct that we do not have any safe boxes or fridges in the room,... More

Dublin, Ireland
Contributor
18 reviews 18 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 16, 2014

My normal hotels were unavailable to book so I thought this 4 star would be better than it was even with the bad reviews. I was wrong. Very old. Reception is fine but that is not where you sleep. Rooms basic. I actually paid for a superior single (would hate to stay in a normal single) by my experience. Hotel... More

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Fort Lauderdale FL
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 7, 2014

I emailed this hotel prior to my arrival to ask if a taxi was the best way to get to the hotel from the airport. They responded with a NO, take the train and gave detailed instructions on how to do so. I saved about 40.00US by taking the train. The hotel is right outside of Central Station. Very easy.... More

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Scotland
Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 6, 2014

Grand Hotel, Copenhagen in August This hotel has an excellent location about 100m from the side door of the Central station which itself is just opposite Tivoli Gardens, so very central. Additionally, city tour buses are even closer and an S train station is also close by. However this just about exhausts the plus points. The hotel is somewhat lacking... More

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Goerlev, Denmark
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed September 1, 2014

Very convenient for Central Station and attractions for the Copenhagen experience Excellent breakfast with many choices, good and precise service at reception Good sized room and tea/coffee making facilities

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Additional Information about Grand Hotel

Address: VesterbroGade 9, Copenhagen 1620, Denmark
Location: Denmark > Zealand > Copenhagen > Vesterbro - Kongens Enghave
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel 4*
Number of rooms: 161
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Also Known As:
Grand Hotel Copenhagen

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