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All 117 Copenhagen hotels

Phoenix Copenhagen

4.0 of 5 Hotel   |   Bredgade 37, Copenhagen 1260, Denmark (Indre By)
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Ranked #30 of 117 hotels in Copenhagen
A recent review
3 of 5 stars reviewed yesterday
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531 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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English first
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed yesterday NEW

Strange feeling every time you try to book some "boutique" hotels... Expensive (170 DKK) breakfast with limited choices, smelly corridors, small rooms, sort of golden furniture... Coffee on the go and water for runners but only on the weekdays :-) People, some guests like to run on the weekend as well!!! Good thing - central location in a good neighborhood.... More

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Milwaukee,Wi
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We have stayed in Copenhagen several times and booked the Phoenix as part of a convention package. It is in a really good location for pretty much everything. A short walk to the subway. Near plenty of restaurants and shopping. Not far from the harbor. The hotel is well managed, clean and bright. The breakfast was excellent and fresh. The... More

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JulieHeinen, General Manager at Phoenix Copenhagen, responded to this review

Dear traveller, Thank you for your feedback after end stay earlier this month at Phoenix Copenhagen. We are glad to hear that you liked our breakfast buffet, our free wireless internet and our down town location. We hope to have you as a guest again at Phoenix Copenhagen in the nearest future. Kind regards PHOENIX COPENHAGEN Julie Heinen General Manager More

Boston, Massachusetts, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

I stayed for three nights in August. The front of the hotel is very impressive with an efficient reception. Later they were very helpful booking taxis for me and helping me find places to walk to. The single rooms are as small as other reviewers have commented but I found it comfortable. The electric pugs are somewhat inaccessible and are... More

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JulieHeinen, General Manager at Phoenix Copenhagen, responded to this review

Dear traveller, Thank you for your review on tripadvisor after staying at Phoenix Copenhagen. We are glad to hear that you enjoyed your stay at Phoenix Copenhagen and like to return in the nearest future. We are sorry to experience that you found our bathroom floors slippery when not dry. Our bathrooms are with marble tiles on walls and floors... More

Noordwijk, The Netherlands
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I spent 1 night here on a business trip. The hotel is in a fantastic location. Service on reception is good and the staff are very friendly. Free wi-fi worked well. I asked for and obtained a quiet room overlooking the internal court. The room was very small (standard single) and the air conditioning system was leaking water, waking me... More

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JulieHeinen, General Manager at Phoenix Copenhagen, responded to this review

Dear Traveller, Thank you for taking your time to add a review of your stay at Phoenix Copenhagen. We are glad to hear that you liked our down town location, good service and the wireless we good. We are sorry to hear about the problems with the air condition this and other maintenance issues. This has been reported to our... More

Cambridge
Contributor
15 reviews 15 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Phoenix for two nights pre-cruise in reference to the hotels offered by our cruise company. Having been to Copenhagen before and been placed some way from the Centre we wanted something near Nyhaven and the better end of Stroget, and the Phoenix was ideally placed. We upgraded to a Executive room for little extra cost, and... More

Was this review helpful? Yes 1
JulieHeinen, General Manager at Phoenix Copenhagen, responded to this review

Dear traveller, We thank you for your warm recommendations and feedback after your 5-rated experience this month. We are glad to hear, that you had an excellent stay with a nice room and a 2 days visit in our Brasserie. Furthermore we are glad to hear that you were helped through e-mail correspondence to prepare your Copenhagen visit. If you... More

London
Top Contributor
74 reviews 74 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Never ask for a single standard room unless you are a petite person with a handbag only. I have never in all my travels been in such a small room where either my luggage or myself slept in the single bed. At least the bathroom was literally a step away - which made it very easy in the night!! For... More

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JulieHeinen, Manager at Phoenix Copenhagen, responded to this review

Dear traveller, Thank you for taking your time to write a review after end stay earlier this month at Phoenix Copenhagen. We are glad to hear that you liked service provided and our free wireless internet. We are sorry to hear that you didn’t like the size of our standard single room. Standard room is our lowest room category and... More

London, United Kingdom
Top Contributor
80 reviews 80 reviews
10 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I spent 4 nights here on a business trip. The hotel is in a fantastic location and has a beautiful interior although showing it's age in parts. Service on reception is excellent and the staff are very friendly. The only issue for a 4* hotel the rooms are super small, the air conditioning did not work so the room was... More

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JulieHeinen, General Manager at Phoenix Copenhagen, responded to this review

Dear traveller, Thank you for your review after business stay this month at Phoenix Copenhagen. We appreciate your comments on our staff, the design and our excellent breakfast buffet. We are sorry to hear that your single standard room was too small. Rooms at Phoenix Copenhagen are available from approx. 12m2 in our Standard Single rooms up to our deluxe... More

Tenerife, Spain
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed three nights at the Phoenix in July 2013, prior to a cruise, and were very satisfied with everything at the hotel. July 2014, a return visit for two nights proved as good as we remembered it. Staff are friendly and helpful, always a smile from them. Room, although small, was fine for the short time we spent there,... More

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JulieHeinen, General Manager at Phoenix Copenhagen, responded to this review

Dear traveller, Thank you for your 5-star rating from your stay last month at Phoenix Copenhagen. We are proud to read that you stayed with us for the 2nd year in a row was everything you expected. We are looking forward to welcome you back again at Phoenix Copenhagen on your next Copenhagen visit Kind regards PHOENIX COPENHAGEN Julie Heinen... More

the world
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location is perfect! We are taking a cruise tomorrow so we are closer to the port. Plus its a 5 minute walk from Nyhavn (the waterfront where you can take a canal boat tour (which we highly recommend) plus has tons of restaurants with outdoor seating) AND close to the Stroget- one of Europe's longest pedestrian streets with a... More

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JulieHeinen, General Manager at Phoenix Copenhagen, responded to this review

Dear traveller, Thank you for your positive review of Phoenix Copenhagen. We are glad hear that you liked our amenities and our down town location within walking distance to Nyhavn and Strøget. We are looking forward to welcome you back at Phoenix Copenhagen on your next visit to our capital. Kind regards PHOENIX COPENHAGEN Julie Heinen General Manager More

Stockholm
Top Contributor
187 reviews 187 reviews
44 hotel reviews
209 helpful votes 209 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had ordered a superior room for my spouse's B-day. I had also ordered a bubbling cava with strawberries dipped in chokolate. Sorry to say, but the surprise was non at all. Some disappointment instead. The room was HOT. It was SMALL (is it possible to call ANY roome superior?) the cava did not arrive until we had asked several... More

Was this review helpful? Yes 2
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Additional Information about Phoenix Copenhagen

Address: Bredgade 37, Copenhagen 1260, Denmark
Location: Denmark > Zealand > Copenhagen > Indre By
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Phoenix Copenhagen 4*
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Also Known As:
Phoenix Copenhagen Hotel Copenhagen
Phoenix Hotel Copenhagen
Copenhagen Phoenix Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style
#12 Family Hotel in Copenhagen #14 Luxury Hotel in Copenhagen
Hotel Class
Official Description (provided by the hotel)
Gracious 5-story Hotel housed in exquisite 17th-century building, near Amalienborg Palace & Royal Theatre. ... more   less 
Number of rooms
213

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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