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All 116 Copenhagen hotels

Phoenix Copenhagen

4.0 of 5 Hotel   |   Bredgade 37, Copenhagen 1260, Denmark (Indre By)
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Phoenix Copenhagen
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63%
Ranked #30 of 116 hotels in Copenhagen
A recent review
3 of 5 stars reviewed yesterday
LDEP1 Noordwijk, The Netherlands
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524 people have reviewed this hotel

Traveler rating
    103
    223
    123
    50
    25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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English first
Noordwijk, The Netherlands
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

I spent 1 night here on a business trip. The hotel is in a fantastic location. Service on reception is good and the staff are very friendly. Free wi-fi worked well. I asked for and obtained a quiet room overlooking the internal court. The room was very small (standard single) and the air conditioning system was leaking water, waking me... More

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Cambridge
Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Phoenix for two nights pre-cruise in reference to the hotels offered by our cruise company. Having been to Copenhagen before and been placed some way from the Centre we wanted something near Nyhaven and the better end of Stroget, and the Phoenix was ideally placed. We upgraded to a Executive room for little extra cost, and... More

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London
Top Contributor
74 reviews 74 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago

Never ask for a single standard room unless you are a petite person with a handbag only. I have never in all my travels been in such a small room where either my luggage or myself slept in the single bed. At least the bathroom was literally a step away - which made it very easy in the night!! For... More

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JulieHeinen, Manager at Phoenix Copenhagen, responded to this review

Dear traveller, Thank you for taking your time to write a review after end stay earlier this month at Phoenix Copenhagen. We are glad to hear that you liked service provided and our free wireless internet. We are sorry to hear that you didn’t like the size of our standard single room. Standard room is our lowest room category and... More

London, United Kingdom
Top Contributor
80 reviews 80 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

I spent 4 nights here on a business trip. The hotel is in a fantastic location and has a beautiful interior although showing it's age in parts. Service on reception is excellent and the staff are very friendly. The only issue for a 4* hotel the rooms are super small, the air conditioning did not work so the room was... More

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JulieHeinen, General Manager at Phoenix Copenhagen, responded to this review

Dear traveller, Thank you for your review after business stay this month at Phoenix Copenhagen. We appreciate your comments on our staff, the design and our excellent breakfast buffet. We are sorry to hear that your single standard room was too small. Rooms at Phoenix Copenhagen are available from approx. 12m2 in our Standard Single rooms up to our deluxe... More

Tenerife, Spain
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed three nights at the Phoenix in July 2013, prior to a cruise, and were very satisfied with everything at the hotel. July 2014, a return visit for two nights proved as good as we remembered it. Staff are friendly and helpful, always a smile from them. Room, although small, was fine for the short time we spent there,... More

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JulieHeinen, General Manager at Phoenix Copenhagen, responded to this review

Dear traveller, Thank you for your 5-star rating from your stay last month at Phoenix Copenhagen. We are proud to read that you stayed with us for the 2nd year in a row was everything you expected. We are looking forward to welcome you back again at Phoenix Copenhagen on your next Copenhagen visit Kind regards PHOENIX COPENHAGEN Julie Heinen... More

the world
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location is perfect! We are taking a cruise tomorrow so we are closer to the port. Plus its a 5 minute walk from Nyhavn (the waterfront where you can take a canal boat tour (which we highly recommend) plus has tons of restaurants with outdoor seating) AND close to the Stroget- one of Europe's longest pedestrian streets with a... More

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JulieHeinen, General Manager at Phoenix Copenhagen, responded to this review

Dear traveller, Thank you for your positive review of Phoenix Copenhagen. We are glad hear that you liked our amenities and our down town location within walking distance to Nyhavn and Strøget. We are looking forward to welcome you back at Phoenix Copenhagen on your next visit to our capital. Kind regards PHOENIX COPENHAGEN Julie Heinen General Manager More

Stockholm
Top Contributor
187 reviews 187 reviews
44 hotel reviews
208 helpful votes 208 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had ordered a superior room for my spouse's B-day. I had also ordered a bubbling cava with strawberries dipped in chokolate. Sorry to say, but the surprise was non at all. Some disappointment instead. The room was HOT. It was SMALL (is it possible to call ANY roome superior?) the cava did not arrive until we had asked several... More

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed 2 weeks ago

Has everything you need, close to the city center (walking distance to Nyhavn and Strøket). Friendly receptionist and helpful with eveything you need. Some rooms might be small, but standard is good. Nice lobby, and good breakfast. If you ask for a room facing the back yard you will have a quiet and relaxed night sleep - even with windows... More

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JulieHeinen, General Manager at Phoenix Copenhagen, responded to this review

Dear traveller, Thank you for your feedback after end stay at Phoenix Copenhagen. We are glad to hear that we fulfilled your expectations and found our down town location ideal and our staff helpful. We hope to welcome you back at Phoenix Copenhagen in the nearest future. Kind regards PHOENIX COPENHAGEN Julie Heinen General Manager More

Newton-le-Willows, England, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for 4 nights with my husband and we had a superior room.The room itself was on the ground floor and was quite spacious, the bathroom was only small but not uncomfortably so.Lovely Molton Brown toiletries but it was a bit hit and miss as to what you got, On one day two lots of conditioner no shampoo,... More

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JulieHeinen, General Manager at Phoenix Copenhagen, responded to this review

Dear traveller, Thank you for staying at Phoenix Copenhagen. We are glad you liked our down town location and a comfortable bed. We are sorry to hear that you stayed with us for 4 nights unhappy (during your visit with historic high temperatures) instead of requesting another room. We are certain that we could have helped you to have a... More

Cambridge, United Kingdom
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Got this on a secret escapes offer, as a good price for Copenhagen. The hotel is in a good location for sightseeing in Copenhagen. We stayed for 2 nights in a room on the Terrace floor. Liked the old world charm of the place, but the rooms themselves lacked a few items that would have made our stay more comfortable.... More

Was this review helpful? Yes
JulieHeinen, General Manager at Phoenix Copenhagen, responded to this review

Dear traveller, Thank you for your review after staying at Phoenix Copenhagen last month. We are glad to hear that you liked our breakfast buffet, running route provided and our location. We are sorry to hear that toiletries were not replaced and iron was not provided immediately. Tea making facilities is not in our room but this can be delivered... More

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Additional Information about Phoenix Copenhagen

Address: Bredgade 37, Copenhagen 1260, Denmark
Location: Denmark > Zealand > Copenhagen > Indre By
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Phoenix Copenhagen 4*
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Also Known As:
Phoenix Copenhagen Hotel Copenhagen
Phoenix Hotel Copenhagen
Copenhagen Phoenix Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style
#12 Family Hotel in Copenhagen #13 Luxury Hotel in Copenhagen
Hotel Class
Official Description (provided by the hotel)
Gracious 5-story Hotel housed in exquisite 17th-century building, near Amalienborg Palace & Royal Theatre. ... more   less 
Number of rooms
213

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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