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Hotel Neptun

Sankt Annae Pl. 18-20, Copenhagen 1250, Denmark
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Hotel Neptun
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838 Reviews from our TripAdvisor Community

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Traveler rating
    161
    334
    207
    73
    63
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130
370
45
122
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • Danish first
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  • English first
  • French first
  • German first
  • Italian first
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    (838)
  • Mar-May only
    (195)
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Welwyn Garden City, United Kingdom
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed today NEW

Alarms bells started ringing as we saw building work ongoing next door on first arrival. Receptionist was indifferent on the verge of rudeness. We booked a small room but it was shoebox-size, bathroom door opens into cupboard, bed can only access from one side. The windows open into an atrium where building work rages on from 6:30am, yet we cannot... More 

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Level Contributor
89 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed yesterday NEW

Overall satisfaction score (0-10). 8.0 If you visit this hotel during the summer make sure to request a room with A/C because some of the rooms don’t have and could be very hot. I had to request a change of room which they did with no problem. 1) Room: Score 8.0 Size:Small, just enough space for the bed and walk... More 

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Level Contributor
10 reviews
3 of 5 stars Reviewed yesterday NEW

Just ok room. We had nice room with wide bed. Every morning we woke hearing that renovation on the fifth floor. Bathroom smelled bad in the mornings.. it was fine place to stay anyway. They offer very delicious breakfast but 150 kr feels expensive price. Staff is very friendly. I probably book another hotel next time.

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Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 1 week ago

The room was really small and the interieur was old and used. The bed (for 2) was pressed against the wall, so you can not get out of the bed when you sleep next to the wall. The bathroom was also really small and looked used. Our room was located to the inside of the hotel, so we did not... More 

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Travelers are raving about these Copenhagen hotels

Montgomery, Alabama
4 of 5 stars Reviewed 1 week ago

Wonderful location, near royal residence, Nyhavn, and the shopping, pedestrian-only, part of Copenhagen. My room was small, a little worn here and there - not a luxury room. But the staff made up for it all. Consistently courteous, knowledgeable, pleasant, willing to "go the extra mile". Particular thanks to Ann-Sophie, Kamilla, and Niklas, each of whom helped make my stay... More 

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2 reviews
1 of 5 stars Reviewed 1 week ago

I had stayed at this hotel some years ago when it was part of a chain of hotels. It was ok back then. Not anymore. This time we had booked a room for a family with two adults and two children. And we got a nice suite with plenty of space. One of the two double beds however was made... More 

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Sycamore, Illinois
Level Contributor
158 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is my understanding that about half this hotel has air-conditioning and half does not. Our room opened onto an atrium that brought light into the interior and an area that had tables that services some of the breakfast crowd. Even though our room was one of the air-conditioned ones, it was difficult to create much airflow or movement even... More 

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Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

L'Hotel is really central, just behind the colored houses in Nyhaven. You can visit everything just walking and a metro station is 5 mins away. Breakfast is really rich and you can choose between salty and sweet things, especially the bread is quite nice. The rooms are small size and the bed was close to the wall so one person... More 

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Australind, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights at the Hotel Neptun (16-18/7). We were a little early for check in but we able to leave out bags for a few hours until the room was available. Upon check in we were upgraded to a suite room which was (not too sure of the hotels configuration) back out onto the street and down about... More 

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Coventry, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This Hotel is very well located, close enough to Nyhavn to enjoy the cafes and restaurants, but far enough away to miss the noise. The hotel itself seems to be expanding in to the building next door, which I thought could cause a problem but I never heard a thing - perhaps due to the incredibly comfortable bed that I... More 

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Hotel Review Summarization

What travelers say

  • Very good(12)
  • Fresh air(6)
  • Dining room(4)
  • Evening buffet(4)
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