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Hotel Neptun

Sankt Annae Pl. 18-20, Copenhagen 1250, Denmark
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What travelers say:
Very good
(12)
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(6)
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(4)
Hotel Neptun
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Hotel Neptun
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757 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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London, United Kingdom
1 review
4 of 5 stars Reviewed today NEW

just returned from excellent weekend break. Very good central location, walking distance from most of the tourist sights. Close to Metro links and an excellent base. Breakfast was lovely with plenty of choice. Staff were friendly and helpful. Leave plenty of time to travel back through Copenhagen airport as security was very slow!

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1 review
4 of 5 stars Reviewed 2 weeks ago

A friend and I visited for a very mini break of only one day. We were pleased to find that, even though it seemed a long way, we could easily walk from Copenhagen Central Station to this hotel in less than 30 minutes via many tourist attractions and shopping districts. The staff were very polite and helpful. Although we spent... More 

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Neptun Hotel K, Receptionschef at Hotel Neptun, responded to this review

Dear melissakbrown Thank you for taking your time to review Hotel Neptun. Since you were here we have changed our policy regarding the Internet. It is now free 24 hours a day. Best regards Susanne, Front Office Manager More 

Goa Velha, India
Top Contributor
135 reviews 135 reviews
44 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is behind Nyhavn and close to Kongens Nytorv metro. The rooms are small but comfortable. Stairs as in old buildings so access may be a problem even though there is an elevator. Breakfast was good and the evening light snacks/dinner made up value for money. We love Denmark and Copenhagen is my wife's absolute favorite destination.The people are... More 

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Neptun Hotel K, Receptionschef at Hotel Neptun, responded to this review

Dear SL27 Thank you for taking your time to review Hotel Neptun. We are glad that you enjoyed your stay at Hotel Neptun and Copenhagen in general. We hope to see you Again some other time at Hotel Neptun. Best regards Susanne, Front Office Manager More 

Aalborg, Denmark
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is placed in the center of copenhagen close to Nyhavn Kgs Nytorv and Amalienborg. It is easy to arrive with the Metro from the airport just 10 min walk fra the Kgs Nytorv station. Friendly Staff and standard okay breakfast. The room was very small the bed also very small and NOT very comfortable. Interiur a bit old... More 

Was this review helpful? Yes 1
Neptun Hotel K, Receptionschef at Hotel Neptun, responded to this review

Dear Mikele V Thank you for taking your time to review Hotel Neptun. We are very sorry that you weren't very satisfied with the room and the bed. We have different categories of rooms and also different bed sizes. If you should change your mind and come back some other time, you must choose another room category, maybe it will... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 15, 2015

Amazing hotel but breakfast could be better (everyday is the same menu) and paid wifi (only one hour per day is for free). There is the biggest shopping center in 5 mins on foot, plenty of restaurants.

Was this review helpful? Yes 1
Neptun Hotel K, Receptionschef at Hotel Neptun, responded to this review

Dear Alexander R Thank you for taking your time to review Hotel Neptun. We are sorry that you weren't completely satisfied with our breakfast, the cold cuts and eggs vary - but we will see if we can even better. We have changed our policy regarding the Internet, so it is no longer just one hour free, but 24 hours... More 

Adelaide, Australia
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 12, 2015

One block from the tourist part of the waterfront, 5 minutes from the palace, 10 minutes from the LIttle Mermaid statue, close to shoppers' paradise and a short walk to the the metro station that takes you to the airport. The hotel was clean, room small, staff pleasant, breakfast good. We were only there for a two day stop over... More 

Was this review helpful? Yes 3
Neptun Hotel K, Receptionschef at Hotel Neptun, responded to this review

Dear Joy W Thank you for taking your time to review Hotel Neptun. We are glad that you had a good stay here and hope to see you again some other time. Best regards Susanne, Front office manager More 

Eden Prairi
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 7, 2015

Enjoyed our stay here. We checked in late and were given a nice sandwich to enjoy when settling in. Great breakfast buffet and evening snacks as well. Stroeget is near by as are royal palace and langelinje. Nyhavn is around the corner with nightlife and restaurants galore. They have bicycle you may rent as well.

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Neptun Hotel K, Receptionschef at Hotel Neptun, responded to this review

Dear EPKennyD Thank you for taking your time to review Hotel Neptun. We are glad that you enjoyed your stay at Hotel Neptun, and hope to see you again some other time. Best regards Susanne, Front office manager More 

Taipei, Taiwan
Contributor
19 reviews 19 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 26, 2015

Danmark - the happiest nation in the world has always been on the top of my bucket list to visit! Upon arrival at the Copenhagen airport, we were already amused by the stylish interior as well as the friendliness of people, so you could only imagine how excited we were to see the city and of course, check in to... More 

Was this review helpful? Yes 4
Neptun Hotel K, Receptionschef at Hotel Neptun, responded to this review

Dear Suki C Thank you for taking your time to review Hotel Neptun and Copenhagen in general. We are very pleased to hear that you were satisfied with our service, and we are happy that the places you visited during your stay also left you with a good impression. Best wishes Susanne, Front Desk Manager More 

Senior Contributor
30 reviews 30 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed February 20, 2015

A repeat of many other reviews in recent month's. The hotel location is brilliant to explore Copenhagen. At the time of our stay the hotel was undergoing renovation as was the street Neptune is situated on. Staff were friendly and helpful. The lay out and design of the hotel is really nice and im sure once renovation is completed it... More 

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Neptun Hotel K, Receptionschef at Hotel Neptun, responded to this review

Dear mexicanlights Thank you for taking your time to review Hotel Neptun. We are sorry about the temperatures in the room - the rooms that are being renovated now will have brand new air conditioning. The renovation is finished in August, and then the bar will also open again. Best regards Susanne, Front Desk Manager More 

Cairo, Egypt
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 9, 2015

A nice hotel , nice guests , nice position in Copenhagen near famous attractions , but the room seemed old and need some maintenance, in all cases its a great place to stay during a small Business Trip.

Was this review helpful? Yes 1
Neptun Hotel K, Receptionschef at Hotel Neptun, responded to this review

Dear ahmed_Adel_nour Thank you for taking your time to review Hotel Neptun, and thank you for the nice feed back. We can inform you that we are renovating the rooms and it is an ongoing process. Best regards Susanne, Front Desk Manager More 

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