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Crowne Plaza Copenhagen Towers

Travelers' Choice award winner
4.0 of 5
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Orestads Boulevard 114-118, Copenhagen 2300, Denmark
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Crowne Plaza Copenhagen Towers
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Ranked #5 of 116 Hotels in Copenhagen
A recent review
5 of 5 stars reviewed 2 days ago
Giacomo C Modena
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1,648 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (306)
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  • Dutch first
  • English first
  • French first
  • German first
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  • Italian first
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Modena
Level Contributor
331 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If you are in town for business, this is just the perfect hotel. You can really enjoy it and its perfection. I am a Spire Elite member and my room was upgraded. I had a nice high floor room with access to the Club, where I could enjoy a drink and have breakfast. The hotel is very new, clean, this... More 

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Pia-Jakobsen, Operations Director at Crowne Plaza Copenhagen Towers, responded to this review

Dear Gaicomo C. Thank you very much for staying at Crowne Plaza Copenhagen Towers, and for taking the time to provide us with your feedback. I am pleased to read you experienced a seamless service during your stay at our hotel, and you enjoyed the facilities we offer you as a Spire Elite member. Your feedback is very important to... More 

New York City, New York
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Nice modern hi-rise hotel that is convenient to the airport and little else. The surrounding area is still under construction. Nothing is really in true walking distance. We did take the metro into town and it was a nice ride, but the walk is a bit on the far side and the area is quite desolate. My biggest complaint was... More 

Was this review helpful? Yes 1
Pia-Jakobsen, Operations Director at Crowne Plaza Copenhagen Towers, responded to this review

Dear Staurt7777, Thank you very much for your feedback on your stay. Your feedback is important to us, as we work every day to deliver the best service experience to all of our guests. I apologize if the room temperature was not as you expected. I have shared your feedback with the responsible team managers who will follow up on... More 

Sydney, Australia
1 review
1 of 5 stars Reviewed 3 days ago NEW

That was instruction we got after arriving from a long trip, getting totally wet in sudden Copenhagen rain, at 10pm minutes after getting to our room. I booked a room for three people, paid for it in advance, left a comment to make a bad for our daughter and at reception we were told the bed "should" be in our... More 

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Chester, United Kingdom
Level Contributor
201 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed just one night before boarding a cruise ship in Copenhagen. We chose the Crowne Plaza as I use this brand when travelling for business in the UK. The hotel provided a shuttle service from the airport - which having never been to Denmark before we thought was a bonus. Check in was friendly and efficient we were allocated... More 

Was this review helpful? Yes 3
Pia-Jakobsen, Operations Director at Crowne Plaza Copenhagen Towers, responded to this review

Dear Chestertr. Thank you so muc for your review. I am happy to read about your stay and that you had a great experience at our hotel. From the 18th floor you sure do have a nice view and i am glad you had a great check-in experience. Our free shuttle bus service operates every day from 6 AM to... More 

Brighton and Hove, United Kingdom
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great staff, very helpful and polite. Lovely breakfast with loads of choice. Easy access to central Copenhagen, a short walk to the Metro and mainline stations. It looks a bit stark on the outside but inside it has friendly atmosphere and the rooms are cosy and light.

Was this review helpful? Yes 1
Pia-Jakobsen, Operations Director at Crowne Plaza Copenhagen Towers, responded to this review

Dear 451pamc. Thank you so much for your feedback. I am very please to read you enjoyed your stay at our hotel and that you found our staff helpful and polite. We work every day to deliver a unique service experience to all of our guests, which is why feedback like yours is is very important to us. Another easy... More 

Dubai, United Arab Emirates
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for 5 nights (the remaining nights of our Scandinavia trip). The hotel looks new and the smell was good and homey. It very accessible to the airport and a free shuttle bus is available for drop off and pick up too.. Initially, we thought we were too far from the city but Copenhagen has extensive transport system.... More 

Was this review helpful? Yes 1
Pia-Jakobsen, Manager at Crowne Plaza Copenhagen Towers, responded to this review

Dear Lhei, It is wonderful to find that you truly enjoyed the breakfast buffet. Our morning restaurant provides you indeed with a sumptuous breakfast that keeps you going all day. I agree with you in saying that the location is ideal, as the hotel is located within 5 minutes walking from the metro station that will take you to all... More 

Haverfordwest, United Kingdom
Level Contributor
73 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel during a long weekend stay in Copenhagen. There was a shuttle bus to the hotel from the airport, we could leave our bags there so we could explore some of the city on arrival without having our bags which was really helpful. This hotel is just over the road from the metro station & train station... More 

Was this review helpful? Yes 1
Pia-Jakobsen, Manager at Crowne Plaza Copenhagen Towers, responded to this review

Dear Oliwilliams, I appreciate the fact that you took the time to share your enjoyable experience with us. It is wonderful to hear that you had a pleasant stay with us and that you received great service from our professional staff. It is a pleasure for them to contribute to an excellent stay at the Crowne Plaza Copenhagen Towers and... More 

Bad Schonborn, Germany
Level Contributor
92 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed in the hotel only for one night, arriving in the evening and having the next day an early morning departure. The hotel room was nice, very modern, a modern bath and overall very clean and considerable spacious. The problem we had was more that the hotel shuttle runs only every 30 minutes and it doesn't run early mornings.... More 

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel was convenient from the airport but far from the center of Copenhagen. Easy to get to downtown via metro or rail. It seemed like more of a business than family hotel. There was no pool onsite but they gave passes to a pool in a gym inside the mall that was a few blocks away. We did not... More 

Was this review helpful? Yes 2
Kendal, United Kingdom
Level Contributor
79 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Good hotel. Let down by its eco-mentalist attitude. Would have been better if we could have a towel each and a cup each. Rooms excellent. Breakfast service pretty awful. Dinner okay. Lots of refurbishment going on. Would stay again the customer service via Gemma on reception.

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Free shuttle(35)
  • City center(27)
  • Very good(17)
  • Metro station(13)
  • Shopping mall(11)
  • Train station(6)
  • Would definitely stay(5)
  • Food court(4)
  • Friendly and helpful(4)
  • Flat screen TV(3)
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