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Comwell Hvide Hus Aalborg

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Vesterbro 2, Aalborg 9000, Denmark
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Comwell Hvide Hus Aalborg
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90 Reviews from our TripAdvisor Community

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Makati, Philippines
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Probably the nicest, cleanest and most modern hotel in Aalborg. The rooms are extremely spacious - a room I had one time even had two bathrooms: one with a toilet and shower and another with a toilet and bathtub. The beds are comfortable and all the linens, towels, etc. are clean. The only downside is there is no refrigerator /... More 

Helpful?
Thank CarissaOC
Shepshed, United Kingdom
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed December 17, 2015 via mobile

Functional hotel - decent breakfast, okay rooms. But nothing in the rooms to eat or drink, and limited wardrobe space. Balcony is a plus if you want fresh air. Lifts are unnervingly tiny and worn and it's impossible to see which flor you have stopped at. No real food or beer after hours - although I did extract a bottle... More 

Helpful?
Thank Ironing_Board
Nikolaj H, Receptionschef at Comwell Hvide Hus Aalborg, responded to this review

Dear Sir. Thank you for your feedback. Thank you for your visit. We had hoped you would have liked our new concept better and the nordic decoration style. We are aware of the issue with the main lifts - we will in spring 2016 insatll 2 brand new lifts. Which we offcourse are looking forward to. Have a great day... More 

London, United Kingdom
Level Contributor
53 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed December 15, 2015

We stayed here for one night prior to a business meeting the following morning. Cheerful welcome at a bright and modern reception area. Staff in general are pleasant and helpful. The bar area is on the ground floor and next to the reception area with comfortable seating and good selection of drinks. We took dinner at the restaurant, this was... More 

Helpful?
Thank JDH50
Nikolaj H, Receptionschef at Comwell Hvide Hus Aalborg, responded to this review

Dear Sir. Thank you very much for your feedback. I am very happy that our staff was helpful and pleasant and had a good level of service. We have refurbished all rooms and it is correct that we have not updated the bathrooms, as the toilet is around 10 years old and the ones with the bathtub even older. We... More 

A TripAdvisor Member
5 of 5 stars Reviewed November 18, 2015 via mobile

I stayed with Comwell for 4 weeks in September 2015 and 2 weeks in November. We were originally booked to stay at the Best Western, which I will say has a great lobby and breakfast, but the worst rooms I've stayed in. I quickly booked rooms at the Comwell as soon as I could. The Comwell is very clean and... More 

Helpful?
Thank A TripAdvisor Member
Nikolaj H, Receptionschef at Comwell Hvide Hus Aalborg, responded to this review

Dear Sir. Thank you very much for the great review and feedback. I am very happy that everything worked great and the staff really helped you to feel at home. Thanks and hope to see you again some day. Best regards Nikolaj Hedal More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 14, 2015 via mobile

Stayed for 4 nights and found this hotel to be of a great standard and location. Staff were fantastic in reception, bar and restaurant. Rooms of good size and great views of Aalborg from top floors. Would definitely stay here again.

Helpful?
Thank Jonathan W
Nikolaj H, Receptionschef at Comwell Hvide Hus Aalborg, responded to this review

Dear Jonathan. Thank you for the great review. We are happy that you had a great stay and we hope to see you back one day. Have a great day Best Regards Nikolaj Hedal More 

Norway
Level Contributor
70 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed October 10, 2015

I stayed one night at this hotel and my last visit here was 10 years ago, when the hotel was worn down and old fashion. It was an amazing new hotel and it gave the best impression already on arrival the reseption. The service was exellent and for sure I will choose this hotel upon next stay in Aalborg. The... More 

Helpful?
Thank Lalina_Norway
Nikolaj H, Receptionschef at Comwell Hvide Hus Aalborg, responded to this review

Dear Lalina_Norway Thank you for your positive review. I am very happy that you liked our concept and "brand new" hotel. We have noted the restaurant experince and will act on it. Have a great day. Best regards Nikolaj Hedal More 

Porsgrunn, Norway
Level Contributor
56 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed September 14, 2015

This hotel is easily visible from the road, as it is one of the tallest buildings in the area. It looks a bit scruffy from the outside, but it is very nice on the inside. The hotel offers parking at a decent rate. Location is OK, and it is just a 10-minute walk to the city centre. We had a... More 

Helpful?
Thank Bugman_82
Nikolaj H, Front Office Manager at Comwell Hvide Hus Aalborg, responded to this review

Dear Bumann Thank you for the review. I am happy that you had a great stay with us. I hope we can eliminate all stains on our carpets. Have e great day Nikolaj Hedal More 

Wilmslow, United Kingdom
2 reviews
1 of 5 stars Reviewed September 5, 2015

The staff are lovely but appallingly managed. The emergency lighting does not work. The room was scruffy. The deputy manager was too busy to attend to the complaint. People were waiting 40 plus minutes to be served.

Helpful?
Thank Geo P
Nikolaj H, Receptionschef at Comwell Hvide Hus Aalborg, responded to this review

Dear Geo P Thank you for your feedback. Sad to hear about you experince. This is not the way we want to do it, as we really want to show the best. But there is something to work with and i hope you will come back one day and see that this hopefully was a lonely event. If you have... More 

Sweden
Level Contributor
360 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
4 of 5 stars Reviewed September 1, 2015 via mobile

This is a great Hotel with lots of space for a couple. Nice staff with great attitude. Staff took care of us very well as a big group. Great job done. Good beds an s clean rooms. The few elevators takes quite a time. Comwell Hotel but NO Spanien, very disappointing. No furniture on balcony.

Helpful?
Thank Pschon
Nikolaj H, Receptionschef at Comwell Hvide Hus Aalborg, responded to this review

Dear Pschon. Thank you for your hotelfeedback. We are happy that you had a great weekend at the Corvette event. It is correct that there could be som waiting time on the lifts with a full house. We are sadly not allowed to have furnitures on the balcony, as it is a fire escape route. Have a great day Best... More 

Copenhagen, Denmark
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 19, 2015 via mobile

Wonderful hotel since Comwell took over management. I have stayed at this hotel several times earlier with the previous owner but chose to move to a different location due to worn down decor and bad breakfast. NOW, however, since Comwell is the new owner and has restored the hotel, I decided to give it another shot. I was pleasantly surprised.... More 

Helpful?
1 Thank Thomas S
Nikolaj H, Receptionschef at Comwell Hvide Hus Aalborg, responded to this review
Google Translation

Kære Thomas S. Tak for din feedback. Jeg er glad for at i havde et godt ophold hos os. Vi... More 

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