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All 17 Aalborg hotels

Helnan Phonix Hotel

3.0 of 5 Hotel   |   Vesterbro 77, Aalborg 9000, Denmark
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Helnan Phonix Hotel
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Ranked #4 of 17 Hotels in Aalborg
A recent review
3 of 5 stars reviewed 2 days ago
pgrazioso Bologna, Italy
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93 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Bologna, Italy
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is a 3-star hotel with a somewhat old-looking atmosphere. It might need a bit of refurbishing, but all in all its charme is also due to its old-times look. Rooms are spacious and clean, free wi-fi is provided, breakfast provides a good choice of both Danish and international food. The hotel is conveniently located very close to the city... More

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Senior Contributor
26 reviews 26 reviews
24 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is nicely located in the centre of Aalborg with many shops and restaurants close by. The hotel itself is a charming old building with a polite staff and a beautiful interior. Tasty breakfast and neat rooms, a very pleasant stay!

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A TripAdvisor Member
2 of 5 stars Reviewed August 13, 2014

I was there for work reasons, the room looks very old and full of stuff. No shower box. And is annoing that you have to change wifi password every 24 hours and one day every three the menu in the tv that is suppose to give you the password is blocked and you cannot connect. expansive for the poor service... More

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4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 27, 2014

Ok hotel, but the price is too high. They must clean the rooms! A lot of dust on the walls. You can type your name on it. No AC/air in the room. A nightmare on warm nights. Good service and ok WI-FI, but not the best coverage in the room. It's time to renovate.

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3 reviews 3 reviews
4 of 5 stars Reviewed July 15, 2014

The rooms are nice and clean. The staff is very friendly. The only problem is that you have to go down and request a new code for the wifi every 6 hours, and even then you get a message that there are too many people using it to try again later.

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Kiev, Ukraine
19 reviews 19 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 27, 2014

The hotel is quite big with long labirinth-like corridors, prosper halls and heavy furniture. Room was not too big, but bathroom (only shower) was nice and clean. I loved the personnel, who brought all my wishes into life. I was at the carnival time, so the hotel was full. I should also notify, that during the carnival the hotel is... More

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Hamburgsund, Sweden
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed May 22, 2014

This was a very nice historic hotel in the middle of Aalborg's central city. Within walking distance of shops and restaurants. The hotel was comfortable, except the bed was a bit small. Breakfast was fresh and tasty, but not extremely varied. Nice and helpful personnel.

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Top Contributor
86 reviews 86 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed May 19, 2014

The staff were nice. The room was small, but clean and it had a stand up shower, not bath. The remote control on the TV did not work, but the wifi was quick. The hotel was full and I think there was a bikers convention (!), but the room was quiet with no problems. The bed was a bit hard... More

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Senior Contributor
30 reviews 30 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 8, 2014

I normally stay at the Radisson but on this occasion decided to try the Phonix, not least because it was some £60 per night less than the Radisson yet still very local for the nightlife on offer. Yes, it is antiquated but with some charm. The room was spacious, the bathroom too, and breakfast varied if not typically Scandinavian. Very... More

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Stockholm, Sweden
Top Contributor
82 reviews 82 reviews
51 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 6, 2014

In the Middle of Ålborg and close to everything with a little touch of old fashion hotel. Beaktas was very good with all kinds of food that you could ask for. The room was small though but neat and clean, good shower and wifi. Difficult to fint parking behind the hotel due to many Guest, but public lot not far... More

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Additional Information about Helnan Phonix Hotel

Address: Vesterbro 77, Aalborg 9000, Denmark
Location: Denmark > Jutland > North Jutland > Aalborg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Helnan Phonix Hotel 3*
Number of rooms: 210
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Also Known As:
Hotel Helnan Phonix

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