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All 16 Aalborg hotels

Helnan Phonix Hotel

3.0 of 5 Hotel   |   Vesterbro 77, Aalborg 9000, Denmark
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Helnan Phonix Hotel
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Ranked #4 of 16 hotels in Aalborg
A recent review
4 of 5 stars Reviewed July 15, 2014
Linda L
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88 people have reviewed this hotel

Traveler rating
    5
    31
    33
    14
    5
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11
17
3
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • Danish first
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  • French first
  • German first
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English first
A TripAdvisor Member
2 of 5 stars Reviewed 2 weeks ago

I was there for work reasons, the room looks very old and full of stuff. No shower box. And is annoing that you have to change wifi password every 24 hours and one day every three the menu in the tv that is suppose to give you the password is blocked and you cannot connect. expansive for the poor service... More

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Ok hotel, but the price is too high. They must clean the rooms! A lot of dust on the walls. You can type your name on it. No AC/air in the room. A nightmare on warm nights. Good service and ok WI-FI, but not the best coverage in the room. It's time to renovate.

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 15, 2014

The rooms are nice and clean. The staff is very friendly. The only problem is that you have to go down and request a new code for the wifi every 6 hours, and even then you get a message that there are too many people using it to try again later.

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Kiev, Ukraine
Contributor
18 reviews 18 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 27, 2014

The hotel is quite big with long labirinth-like corridors, prosper halls and heavy furniture. Room was not too big, but bathroom (only shower) was nice and clean. I loved the personnel, who brought all my wishes into life. I was at the carnival time, so the hotel was full. I should also notify, that during the carnival the hotel is... More

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Hamburgsund, Sweden
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed May 22, 2014

This was a very nice historic hotel in the middle of Aalborg's central city. Within walking distance of shops and restaurants. The hotel was comfortable, except the bed was a bit small. Breakfast was fresh and tasty, but not extremely varied. Nice and helpful personnel.

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London
Top Contributor
86 reviews 86 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 19, 2014

The staff were nice. The room was small, but clean and it had a stand up shower, not bath. The remote control on the TV did not work, but the wifi was quick. The hotel was full and I think there was a bikers convention (!), but the room was quiet with no problems. The bed was a bit hard... More

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Wirral
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 8, 2014

I normally stay at the Radisson but on this occasion decided to try the Phonix, not least because it was some £60 per night less than the Radisson yet still very local for the nightlife on offer. Yes, it is antiquated but with some charm. The room was spacious, the bathroom too, and breakfast varied if not typically Scandinavian. Very... More

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Stockholm, Sweden
Top Contributor
72 reviews 72 reviews
47 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 6, 2014

In the Middle of Ålborg and close to everything with a little touch of old fashion hotel. Beaktas was very good with all kinds of food that you could ask for. The room was small though but neat and clean, good shower and wifi. Difficult to fint parking behind the hotel due to many Guest, but public lot not far... More

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Noida, India
Contributor
20 reviews 20 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 13, 2014

Stayed there for two weeks. Comfortable big rooms with kitchen. Breakfast was really nice with delicious rye bread and cheese. Staff was friendly. So, good food and comfortable stay, one does not need more.

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Denmark
Top Contributor
125 reviews 125 reviews
37 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed March 21, 2014

This is an old, outdated hotel. Cheap, central location and good value for money. But forget any thoughts of luxury ... Big rooms, furniture from last century, nice bathrooms... I would probably come back if I just wanted a stay for 1-2 nights.

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Additional Information about Helnan Phonix Hotel

Address: Vesterbro 77, Aalborg 9000, Denmark
Location: Denmark > Jutland > North Jutland > Aalborg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Helnan Phonix Hotel 3*
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Also Known As:
Hotel Helnan Phonix

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
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Number of rooms
210

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