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All 16 Odense hotels

First Hotel Grand

4.0 of 5 Hotel   |   JernbaneGade 18, Odense 5000, Denmark
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First Hotel Grand
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Ranked #9 of 16 Hotels in Odense
A recent review
4 of 5 stars Reviewed September 9, 2014
CNetea Bucharest, Romania
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196 reviews from our community

Traveler rating
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    54
    21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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There are newer reviews for First Hotel Grand
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Bucharest, Romania
1 review
4 of 5 stars Reviewed September 9, 2014

Good: Clean, nice location - standard continental breakfast (it has all you might want) Bad: in the bathroom is a 40-60W incandescent light bulb with a cover on it so you get little light. Overall it is what I was expected.

Review collected in partnership with FirstHotels.com

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Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear CNetea, Thank you for staying with us at First Hotel Grand while visiting Odense, and also for taking the time to place your review. I am very glad to understand that we fulfilled your wishes, and I will look forward to welcoming you back here. Med venlig hilsen / Best regards Karen Henneberg Receptionschef / Front Office Manager FIRST... More

oxford
Contributor
11 reviews 11 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 8, 2014

Lovely hotel. Right in the centre with a very friendly staff. No need for a car if you are only planning to stay in and around Odense. Only thing we could fault was that there was no air conditioning in the room. This meant that even with the window open it was uncomfortably hot.

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Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear Oxford Tin... Thank you first of all for making First hotel Grand your hotel for your visit to Odense! I am very happy to read your review, and I am very glad that we helped make your stay in Odense a good one. I will look forward to welcoming you back here againg. Med venlig hilsen / Best regards... More

Albuquerque, New Mexico
Top Contributor
114 reviews 114 reviews
31 hotel reviews
185 helpful votes 185 helpful votes
4 of 5 stars Reviewed August 21, 2014 via mobile

Overall had a fine experience at the Grand hotel. While the hotel has a horrible layout - it seemed like a 10 minute walk through winding corridors in almost a maze like pattern, the overall stay was fine. We especially liked the hotel bar. Small intimate experience and the bartender is great at making custom cocktails and such. Rooms were... More

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Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear Olozbal, Thank you for choosing First Hotel Grand for you visit to Odense, and for taking the time to place such a fine review. I am very glad that you have enjoyed your stay with us. Regarding the layout of the hotel I must agree, but I also find that it is part of the charm of this hotel,... More

Odense, Denmark
1 review
4 of 5 stars Reviewed August 5, 2014

A good breakfast buffet and nice staf :D In the room we were staying the toilet didnt flush before you had done it 3 times. It was warm during our stay, so we had to have the window open... and because of the great location it was a lot of noise out side, but that should not come as a... More

Review collected in partnership with FirstHotels.com

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Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear Anonumyus, Thank you for staying with us at First Hotel Grand, and for taking the time to write such a fine review. I am very glad to understand that you have enjoyed your stay with us, and that our friendly and service minded staff made a possitive impression on you. We have a great location, and with is comes... More

Bergen, Norway
2 reviews
2 of 5 stars Reviewed August 4, 2014

We were not so happy with the Grand hotel, as it wasn't very Grand in service (nice building, though!). No option to use fan at night. No regular ventilation of bathroom (humidity went into the bedroom, and made a significant smell of fungi in the room). Only one chair, not two, although it was a double room. Breakfast was very... More

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Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear Gro, Thank you for staying with us at First Hotel Grand, and for taking the time to place a review here on Tripadvisor, as well as to us directly. I am sorry that we did not live up to your expectations, but please see my comments in the email just send to you. Med venlig hilsen / Best regards... More

Basingstoke
Contributor
11 reviews 11 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 11, 2014

We arrived at the hotel on one of the hottest days of the year to discover the hotel, like most in Denmark lacked air conditioning do as a result rooms on upper floors were very hot. The staff were very friendly (unlike some previous comments) and both receptionists and bar staff were engaging and attentive. Rooms are showing there age... More

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Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear Bundock47, Thank you for staying with us at First Hotel Grand, and for taking the time to write your review. I am very glad to read that you enjoyed your stay with us and found the staff friendly and attentive. It is very important for us to have staff that understands how important service is, but also understand how... More

Stettin
1 review
1 of 5 stars Reviewed July 6, 2014

Bad maintenance, cleaning and ventilation. And reception personnel who neither listened to the guests, nor provided much service. We visited the Hotel July 3-5, it was hot summer days and as the hotel do not provide air conditioning the temperature in the room was minimum 25-26 degrees both night and day!

Review collected in partnership with FirstHotels.com

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Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear Livasl, Thank you for staying with us at First Hotel Grand, and for taking the time to write a review. I am very sorry to hear that you where led down by the hotel staff, and the hotel itself. I have resentely started as the front office manager her at the hotel, and for me it is one of... More

Shepperton, United Kingdom
Top Contributor
64 reviews 64 reviews
29 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed June 30, 2014

I arrived at the hotel late in the afternoon. It was easy to find from the train station and within easy walking distance. The entrance to the hotel is via two large wooden doors and leads up to a very spacious reception area with a wide staircase. The reception staff were very courteous I was pointed in the direction of... More

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Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear Obleron, Thank you for staying with us at First Hotel Grand, and for taking the time to write such a fine review. I must say I really enjoyed reading your post, as it was very descriptive and lighthearted. I am very glad to understand that you have enjoyed your time with us, and happy to read that you recomend... More

Helsingborg, Skåne Län, Sweden
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 29, 2014

Grand Hotel has some very nice done up rooms, modern and fresh. Some are older (noted on previous stays). The location is great and the best with this hotel, near to everything, good restaurants and shopping. A little run down middle class hotel, but not too pricy. Good breakfast.

Review collected in partnership with FirstHotels.com

Was this review helpful? Yes 1
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear Anita W, Thank you for staying with us at First Hotel Grand, and for taking the time to write a review. I am glad that you have enjoyed your stays with us and all the benefits that our location provides. Beeing situated right in the hearth of Odense just by the pedestrian street, you really are close to everything,... More

Oslo, Norway
Contributor
18 reviews 18 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed May 22, 2014

How can this hotel be member of GHA? They have so many wonderful hotels and not dumps like this where the service is lousy;the bedrooms awful and in desperate need of maintaince The plaster is falling of the walls in 2 floor hallway,the windows are single glaced and icecold in the winter,bathrooms is smelly and dirty,the dust is around in... More

Review collected in partnership with FirstHotels.com

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Additional Information about First Hotel Grand

Address: JernbaneGade 18, Odense 5000, Denmark
Location: Denmark > Funen and Islands > Odense
Price Range (Based on Average Rates): $$
Hotel Class:4 star — First Hotel Grand 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
1st Hotel Grand Odense
First Grand Odense
Odense First Grand Hotel

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