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First Hotel Grand

4.0 of 5 JernbaneGade 18, Odense 5000, Denmark
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218 reviews from our community

Traveler rating
    35
    86
    56
    24
    17
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26
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Athens, Greece
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I stayed 4 nights and really enjoyed the cozy and comfortamble room. The room was spacious ,nice styled and cozy. The staff was helpful and kind. The location of the hotel is perfect , only 2 min by feet from the center, if you would like to have a walk and relax after a hard work day.

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Dublin
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for 2 days in January 2015 on a business trip. The hotel is in a central location. The rooms are spread out quite broad within the 2 buildings owned by the hotel so it can be a bit difficult to find your room the first day. The staff were friendly. The decor is nice. My room was very... More 

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Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Nice central location near the station , shops and restaurants. The stile is kept in same style as the building, the same is the incident with the the beds. But they are comfortable. Nice with a cup of coffee and a cookie when we arrived. Nice breakfast.

Was this review helpful? Yes 1
Aarhus, Denmark
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Located in the heart of Odense, this is the perfect location for exploring all the exciting history and culture of the city. The hotel has a wonderful atmosphere, is well decorated and the staff are friendly and service minded. I'll definately be back!

Review collected in partnership with FirstHotels.com

Was this review helpful? Yes 1
Aarhus, Denmark
1 review
4 of 5 stars Reviewed 3 weeks ago

A fine but a little worn out hotel. The receptionist could have had a better knowledge about the city. But all in all a good one night stay. we overslept the breakfast so are not able to review the restaurant.

Review collected in partnership with FirstHotels.com

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Copenhagen, Denmark
1 review
2 of 5 stars Reviewed December 11, 2014

Excellent situated hotel, nice staff but really worn out room, way in the back of the hotel. Half of the lights on the stairway didn't work. Noise probably because of the very old lifts in the house...

Review collected in partnership with FirstHotels.com

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Boston, Massachusetts
Top Contributor
104 reviews 104 reviews
33 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed December 6, 2014

I visited here one night in December. I can't identify with the negative reviews on this site: this is an older hotel in the city, but it's reasonably up to date and in a great location, just two blocks from the train station. The rooms are indeed on the smaller side, and there are no amenities like parking or a... More 

Was this review helpful? Yes 1
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear Eric T, Thank you very much for staying with us and for writing this very honest and insightfull review. I find that you are spot on in manu of your observation and I am glad to understand that you have enjoyed your stay, We are an old hotel but updated lobby, restaurant and rooms, just as you say. The... More 

Denmark
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 3, 2014

We had a weekend trip to Odense. We chose First Hotel Grand. We enjoyed Odense and the hotel. The hotel was very nice, the breakfast excellent and the location was super. We can really recommend the hotel.

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Karen H, Receptionschef at First Hotel Grand, responded to this review

Kære DKFamilyman, Thank you for staying here at First Hotel Grand, and for writing this great review. I am very glad to read that you enjoyed your stay and we will look forward to welcoming you back here again. More 

Ipswich, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 28, 2014

Hotel reception staff very unhelpful - my booking had been lost but the recptionist was very unhelpful and dismissive of me. Room decor dated. Breakfast good with lots of choice to cover a range of tastes.

Review collected in partnership with FirstHotels.com

Was this review helpful? Yes
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear 985PaulA, Thank you for staying with us at First Hotel Grand, and for taking the time to write this review. The service you describe is not at all up to the service level that we wish to provide, and which I am proud to say that we delivere almost all the time. I am sorry that your stay came... More 

Odense, Denmark
1 review
5 of 5 stars Reviewed November 24, 2014

I can from the company I work with, only thank First Grand Hotel for the high servicelevel when booking rooms for our visitors from abroad. Always a smile on the phone and ready to help us. Thank you.

Review collected in partnership with FirstHotels.com

Was this review helpful? Yes
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear AviayaLarsen, Thank you very much for your kind words. At First Hotel Grand we take care of our guests before, during and after the stay, as it is most important for us at our guests feel that they are in good hands and that we will take care of everything. We will look forward to your next visit. More 

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Additional Information about First Hotel Grand

Address: JernbaneGade 18, Odense 5000, Denmark
Phone Number:
Location: Denmark > Funen and Islands > Odense
Price Range (Based on Average Rates): $$
Hotel Class:4 star — First Hotel Grand 4*
Number of rooms: 138
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Also Known As:
1st Hotel Grand Odense
First Grand Odense
Odense First Grand Hotel

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