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All 16 Odense hotels

First Hotel Grand

4.0 of 5 Hotel   |   JernbaneGade 18, Odense 5000, Denmark
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First Hotel Grand
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Ranked #8 of 16 Hotels in Odense
A recent review
5 of 5 stars reviewed 3 days ago
AviayaLarsen Odense, Denmark
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196 reviews from our community

Traveler rating
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    75
    54
    21
    17
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24
68
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66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Odense, Denmark
1 review
5 of 5 stars Reviewed 3 days ago NEW

I can from the company I work with, only thank First Grand Hotel for the high servicelevel when booking rooms for our visitors from abroad. Always a smile on the phone and ready to help us. Thank you.

Review collected in partnership with FirstHotels.com

Was this review helpful? Yes
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear AviayaLarsen, Thank you very much for your kind words. At First Hotel Grand we take care of our guests before, during and after the stay, as it is most important for us at our guests feel that they are in good hands and that we will take care of everything. We will look forward to your next visit. More

Welwyn, United Kingdom
Top Contributor
182 reviews 182 reviews
56 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a comfortable one night stay here whilst attending a conference. Stayed in Room 115, which was spacious, quiet and well appointed. The dark wooden floor is a little gloomy, but perfectly ok. Free wifi, comfortable bed and spacious desk. Never worked out how to use the main shower, only the hand held part. Toiletries not very smelly or luxurious,... More

Was this review helpful? Yes 1
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear Stepehn B, Thank you for staying with us at First Hotel Grand and for taking the time to place this review. I can only agree with you on the chewing gum! It will not be seen again I can assure you :) I am very glad to read that you found the hotel to your liking, and that it... More

Stockholm
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Sorry guys I'm not gonna stay at your hotel again - your hotel is simply to worn down and the rooms (at least the one we had) are in a very dark decor – there is nothing bad about dark décor, but when it’s worn down and at the same time misses the right “cozy” lighting – it simply gets... More

Review collected in partnership with FirstHotels.com

Was this review helpful? Yes 2
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear 150Peter150, Thank you for staying with us at First Hotel Grand and for taking the time to write this review. I am sorry that the room did not live up to your expectations. We do have an old classic style in our hotel wanting to respect the history of our hotel and at the same time provide compfort and... More

Oslo, Norway
Top Contributor
59 reviews 59 reviews
25 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 8, 2014

Nice hotel with very serviceminded staff. Koz little bar for a night cop and good breakfast in the morning. Rom was ok, but can need some modernize. Double bed was very good and was double bed. Not two single bed side by side.

Review collected in partnership with FirstHotels.com

Was this review helpful? Yes 1
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear Jantore123, Thank you for staying at First Hotel Grand. We are delighted to conclude that you had a pleasant stay and enjoyed our services and atmosphere. We aim that “Your Second Home is First” and it was a true pleasure to read that you felt a sweet pause of staying with us, Kind regards Karen Henneberg More

Phuket, Thailand
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed October 3, 2014

Not, Grand, Not First, disappointed. I was expecting more from this hotel, also from the price i was expecting much more, better, cleaner, working in order. But from check-in, parking house far away, on top floor, manual open gate in rain, til room dirty, and keep being dirty all 5 days, dust everywhere, and the water thats hot or hotter,... More

Was this review helpful? Yes
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear Brownghost, Thank you for your feedback and for staying with us at First Hotel Grand. I am sorry that you felt that we did not live up to your expectations. The pictures you showed me upon checkout has been send to the manager of the hotel, and we are taking care of these things. I wish you would have... More

Louisville, Kentucky
Top Contributor
82 reviews 82 reviews
27 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed October 2, 2014

I stayed here on my last visit to Denmark while on business. The rooms are very spacious and clean with excellent amenities. Located in the city centre, you will have access to great food and drink along with shopping. The rooms have all wood floors, so you can hear some guests in the other rooms, but I wasn't bothered. The... More

Was this review helpful? Yes 1
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear DePassiago, Thank you very much for your feedback! It was a pleassure to read. I am very glad that you enjoyed your stay and we would love to welcome you back. Should you stay here again I would recomend that you also try the hotel's restaurant "Brasserie Grand", here we offer the best of the seasons. Med venlig hilsen... More

Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 29, 2014

Hotel is set in a very good location in Odense, near the train station and in the middle of town. The hotel has a very nice group of staff and Louis in the bar makes great cocktails! Highly recommended.

Review collected in partnership with FirstHotels.com

Was this review helpful? Yes
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear Anne O, Thank you very much for staying with us and for taking the time to place this fine review. I am very glad that you enjoyed your stay, and that you appreciated our very talented set of employees! We take speciel care to have the right employees working at the hotel, so that we can be sure that... More

Contributor
12 reviews 12 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 28, 2014

This hotel is located within walking distance of the train station and is situated near the city's shopping district. Many shops and restaurants are within walking distance. The hotel itself has old world charm. The staff is friendly and helpful. The breakfast buffet is very good. The only improvements needed for 5 stars would be a clock in the room... More

Was this review helpful? Yes
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear tlongin, Thank you very much for staying with us and for taking the time to place this fine review. I am very glad that you enjoyed our hotel, the location, our serice and the overall atmosphere. We want very much that our guests feel at ease when staying with us, so that you as a guest can simply enjoy... More

Barcelona, Spain
1 review
5 of 5 stars Reviewed September 25, 2014

We only stayed two nights but it was very nice. We liked the building and the location, everything was clean and well, breakfast was delicious with a lot of choises and the place is very quiet at night. The staff was nice at helpful. I will recomend it.

Review collected in partnership with FirstHotels.com

Was this review helpful? Yes
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear Teresatap, Thank you first of all for staying with us at First Hotel Grand, and also for taking the time to write this review. I am very glad to read that you enjoyed our personal service, we only hire employees here that can add that personal touch which we feel is very important. I am very happy that you... More

Contributor
15 reviews 15 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 10, 2014

I stayed at this hotel for business purpose. During that week the temperature was between 18-25 but my room felt like a sauna. Huge rooms with 2,5+ meter from floor to ceiling and bathroom directly connected but no aircon at all. Only way to get fresh air inside was to open a small tiny portion of the window, helping pretty... More

Review collected in partnership with FirstHotels.com

Was this review helpful? Yes
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear Arve, Thank you for staying with us at First Hotel Grand, and for taking the time to place a review here. I am sorry that the cleaning in your room was not up to standart and I can assure you that this is not something that we see much off. I will let my housekeeping manager know of this... More

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Additional Information about First Hotel Grand

Address: JernbaneGade 18, Odense 5000, Denmark
Location: Denmark > Funen and Islands > Odense
Price Range (Based on Average Rates): $$
Hotel Class:4 star — First Hotel Grand 4*
Number of rooms: 138
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Also Known As:
1st Hotel Grand Odense
First Grand Odense
Odense First Grand Hotel

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