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Holiday Inn Thessaloniki

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8 Monastiriou Street, Thessaloniki 54629, Greece (Formerly Capitol Hotel)
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1 room 1 guest
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Holiday Inn Thessaloniki
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190 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (190)
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    (46)
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Timisoara, Romania
1 review
2 of 5 stars Reviewed 4 days ago NEW

This is not even close to being a four star hotel.The room and bathroom were very small. Flushing was an adventure. The whole place has a dusty, old air to it, much like an old, abandoned and not very tasteful mansion. The breakfast was ok, but mediocre.

Was this review helpful? Yes
Christina M, Sales Executive at Holiday Inn Thessaloniki, responded to this review

Dear Vilaangheloiu, We would like to thank you for taking the time to write your comments regarding your visit in our hotel and we do apologize for not meeting your expectations. We always strive to offer quality services and value for money to our guests. Criticism like yours can only encourage us to strive more and also to improve even... More 

Novi Sad, Serbia
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Holiday Inn Thessaloniki has excellent central location. Everything in the inner town could be visited on foot. By car it is easy accessible and has its own secured garage. Rooms are standard, but no tea/coffee maker in the room. Price is reasonable, breakfast good. Staff at the reception is excellent, very friendly and helpful. I would go there again.

Was this review helpful? Yes 1
Christina M, Sales & Marketing Manager at Holiday Inn Thessaloniki, responded to this review

Dear Dragan M, Thank you for taking the time to leave us a review. We are delighted to learn that you enjoyed the convenient location of our hotel, our rich buffet breakfast, the "value for money" as well as the the friendly and attentive service you received from our staff. Your comments will be taken under consideration, as long as... More 

London, England, United Kingdom
Level Contributor
83 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed July 27, 2015

I expected better from a Holiday Inn. The food was OK, with good veggie options for me, and my room was comfortable and clean with choice of pillow types - but the bathroom was very tired, the toilet seat yellowed with age and the bath so tiny - would be better to replace old shower and useless bath with a... More 

Was this review helpful? Yes 1
Christina M, Sales & Marketing Manager at Holiday Inn Thessaloniki, responded to this review

Dear Eleanor Stoneham, Thank you for your feedback regarding your recent visit at our hotel. We are sorry that we did not meet your expectations. Your comments will be looked into, as long as they help us to improve our performance. Also, I would like to take the opportunity to notice that Holiday Inn Thessaloniki is located in the centre... More 

Istanbul, Turkey
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed July 21, 2015

We stayed there in two nights.Hotel is at the Heart of the center.Very close to bar street.Easy to reach to seaside and everywhere.Room are very large and clean.Beds are comfortable.Calm and comfortable hotel.We enjoyed the location most.

Was this review helpful? Yes
Christina M, Sales & Marketing Manager at Holiday Inn Thessaloniki, responded to this review

Dear Giz s, Thank you for your review of our hotel. It is really our pleasure to hear you enjoyed your stay with us and especially our comfortable rooms, as well as our central location close to the city's hot spots. Once again we would like to thank you for your kind comments and your recommendation. We hope to welcome... More 

Los Angeles, California
Level Contributor
135 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed July 14, 2015

I was bit worried to stay here while reading the reviews here during a taxi ride from the Hyatt. The stay, however, was perfectly fine. As an IHG Rewards Club Platinum, I was upgraded to a suite. The room decord needs updating in near future but the internet worked perfectly. There is road construction going in the front of the... More 

Was this review helpful? Yes
Christina M, Sales & Marketing Manager at Holiday Inn Thessaloniki, responded to this review

Dear LoyaltyLobby, Thank you so much for your review of our hotel. We appreciate your loyalty as a Platinum Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again! Yours... More 

Moscow, Russia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed July 12, 2015

The hotel is old worn out and depressing, do not stay here, my room stunk of body odour and cigarette smoke, even the manager agreed it was bad, then I got a bigger room that was a relic from the 70s or worse. Although near the centre the area was awful. How do the Holiday Inn dare to charge the... More 

Was this review helpful? Yes
Christina M, Sales & Marketing Manager at Holiday Inn Thessaloniki, responded to this review

Dear Peter H, Thank you for your feedback regarding your recent visit at our hotel. We apologize that your recent stay did not meet expectations. We are always strive to offer quality services and value for money to our guests. We appreciate your comments and will share these with our team so that we can continue to improve our services.... More 

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Espoo, Finland
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 7, 2015

Stayed one night with wife during short vacation. 10-15 min walk down on one of the main street to get to restaurants and shopping. Room was a bit outdated and strong smell of cigaret. We had small balcony towards street and to me noise was a bit too much. Balcony door lock was also defective. Wifi worked out well.

Was this review helpful? Yes
Christina M, Sales & Marketing Manager at Holiday Inn Thessaloniki, responded to this review

Dear Aki_Vaisto, Thank you for your review regarding your recent visit at our hotel. We are pleased you enjoyed our central location, close to city's hot spots, as well as our High Speed Internet Access, which is free of charge for all guests. However, we are sorry that your overall experience was not satisfactory. Regarding the metro construction, there are... More 

Constanta, Constanta, Romania
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 29, 2015

Booked the hotel via booking.com. I've got 2 rooms on the second floor. double bad, one of them having the floor wet (flooded) from the bathroom. Old furniture, dirty carpets on the floor. Wi-fi free limited to 24 hours and to one device only. No parking on the front of the hotel, but on the back of the hotel there... More 

Was this review helpful? Yes
Christina M, Sales & Marketing Manager at Holiday Inn Thessaloniki, responded to this review

Dear Bacanu C, Thank you for your feedback regarding your recent visit at our hotel. We are glad to learn that you enjoyed our central location -close to the city's hot spots-, the attentive and friendly service from our staff, as well as our rich buffet breakfast. Regarding the internet, please note that we offer unlimited Wireless High Speed Internet... More 

Melbourne, Australia
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 24, 2015

A good hotel with great facilities.Fantastic breakfast and friendly staff . Only negative is the surrending area (not the hotels fault) dirty with graviti council should clean it up as it devalues the hotel

Was this review helpful? Yes
Christina M, Sales & Marketing Manager at Holiday Inn Thessaloniki, responded to this review

Dear Christos F, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Christina Manolopoulou Sales & Marketing Manager More 

Trowbridge, United Kingdom
Level Contributor
237 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed June 8, 2015

Junior sweet ok-ish, but dated with tiny bathroom. Aircon did not work properly. Hairs left in the bath. Wifi good. Breakfast cold options pretty good, but hot very average. Staff very nice overall. Good location to walk around the city.

Was this review helpful? Yes
Christina M, Sales & Marketing Manager at Holiday Inn Thessaloniki, responded to this review

Dear AdamBilgy, Thank you for taking the time to write us a review. We are glad to hear that you enjoyed our convenient location, close to the city' s hot spots, our friendly and attentive service from our staff, as well as your room. However, we are sorry that your overall experience was not satisfactory. Regarding your comments for the... More 

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