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The Excelsior

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10 Komninon St. & 23 Mitropoleos Av., Thessaloniki 54624, Greece
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1 room 1 guest
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366 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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London
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Fantastic location in the middle of everything. Staff were friendly and professional and super helpful especially when our flight home was delayed because of an air traffic controller strike. I loved the restaurant/bar next door - great cocktails and light lunch options. Breakfast on the top floor each morning was good too. The hotel room was small-ish as other reviewers... More 

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Damascus, Maryland
Level Contributor
111 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Could not believe this hotel! It's so beautiful! Very modern chic from the lobby, the rooms, to the rooftop breakfast restaurant. Something that gave a good first impression is that the hotel paid for our drinks next door as when we got there our rooms were not yet ready. The staff are very friendly! Especially Dimitrious who did all the... More 

Was this review helpful? Yes
Konstantinos B, Υπεύθυνος Ρεσεψιόν at The Excelsior, responded to this review

Dear GreekLia, Thank you for sharing with us your experience at The Excelsior. Your encouraging words are really appreciated. We are glad to know that The Excelsior was a positive surprise. Our staff is always eager to assist you in every possible way. Thank you once again for your possitive feedback, it makes us really happy that you enjoyed our... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great little hotel with friendly and proffessional staff. The location is perfect, right in the center of the town with all the shops and restaurants in a walking distance. There are some issues that must be corrected if the hotel wants to offer a full 5 star service. The cleaning personnel must be unnoticeable ( when we returned to the... More 

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Sydney, Australia
Level Contributor
9 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed at The Excelsior Hotel four times during my stay in Thessaloniki. Firstly let me say that the location of the hotel couldn't be better! Right in the centre of everything. Bars, restaurants and water views right at your door step. The rooms are superb. Clean and very spacious. You are also given a complimentary bottle of water, bottle... More 

Was this review helpful? Yes
Konstantinos B, Υπεύθυνος Ρεσεψιόν at The Excelsior, responded to this review

Dear Chrissie A., Thank you for visiting Thessaloniki and staying at The Excelsior! We greatly appreciate your comments and of course the time spent sharing them with us. It's an honour to hear that every time you were satisfied with the provided service. All the small details result from our staff, which trying to provide an exceptional service each day.... More 

Tel Aviv, Israel
1 review
5 of 5 stars Reviewed 1 week ago

the best hotel that i have ever been evry thing was perfect the room ,the breakfast[with black kaviar and salmon fish ,the locetion was perfect in centel of the city center the crew are very nice and helpfuel. the quality of sleep was perfect

Review collected in partnership with this hotel

Was this review helpful? Yes
Konstantinos B, Υπεύθυνος Ρεσεψιόν at The Excelsior, responded to this review

Dear Guest, Thank you for your kind words and your wonderful review on Tripadvisor. We are more than happy to know that you enjoyed your stay with us appreciating the city of Thessaloniki, our location, our rooms and our staff. It will be our pleasure to welcome you back very soon. Kind regards, Konstantinos Boulas Front Office Manager The Excelsior More 

Nicosia, Cyprus
1 review
5 of 5 stars Reviewed 1 week ago

I would highly recommend this hotel for business and leisure-related purposes for anyone wishing to have an overall quality stay; the rooms are new and very clean, the staff always helpful and the roof garden as well as, all other grounds provide a really nice atmosphere that makes you feel like home - highly recommended!

Review collected in partnership with this hotel

Was this review helpful? Yes
Konstantinos B, Υπεύθυνος Ρεσεψιόν at The Excelsior, responded to this review

Dear KonstantinosK485, Thank you for taking the time to write us your positive feedback on Tripadvisor. We are happy to know that we complete our goal and make you feel like home while staying with us. We are looking forward to welcoming you back. Kind regards, Konstantinos Boulas Front Office Manager The Excelsior More 

Limassol District, Cyprus
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely hotel! In a very convenient area, right in the center! Everything is very clean and well arranged! The staff really makes you feel welcome and they really know how to treat visitors! Breakfast is great as well and you are given the option to order english breakfast if you wish etc. Definitely recommend it in every way!

Was this review helpful? Yes
Konstantinos B, Υπεύθυνος Ρεσεψιόν at The Excelsior, responded to this review

Dear Andry- Ch, Thank you for your positive review and for your nice comments regarding your recent stay with us. We are glad to know that you enjoyed the provided service by our team and we are looking forward to welcoming you on your next visit in Thessaloniki. Yours faithfully, Konstantinos Boulas Front Office Manager The Excelsior More 

Presov, Slovakia
1 review
5 of 5 stars Reviewed 2 weeks ago

Really wonderful hotel, the best one from all of my stays in Greece (more than 20). Excellent staff, every detail made with perfectionality. Beatuiful rooms, nothing was forgotten, very good location. Highly recommended.

Review collected in partnership with this hotel

Was this review helpful? Yes
Konstantinos B, Υπεύθυνος Ρεσεψιόν at The Excelsior, responded to this review

Dear Daniel P., Thank you for your wonderful words and for taking the time on sharing your experience with us. We are more than happy to know that you consider us as one of the best hotels you stayed in. We look forward to welcome you back in the near future. Kind regards, Konstantinos Boulas Front Office Manager The Excelsior More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

Staying at this hotel truly felt like a holiday. From start to finish there were little touches to every aspect of my stay made my time at Excelsior fantastic. The location is fabulous, the rooms gorgeous, the breakfast delicious, and the value (it's not inexpensive but worth every penny) unbeatable! I loved it. Also, my parents stayed there two years... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Konstantinos B, Υπεύθυνος Ρεσεψιόν at The Excelsior, responded to this review

Dear Charlottep142, Thank you very much for your kind words and the time you took in order to share with us your positive comments. We are delighted to hear that you enjoyed every aspect of your stay with us and it makes us really happy to know that you loved The Excelsior. We are looking forward to welcoming you and... More 

Adelaide, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a very long flight from Adelaide, Australia we arrive in the beautiful city of Thessaloniki and checked into the beautiful boutique hotel of the Excelsior. What a superb location. It's 2 min walk to Aristotelous Square where the best ice cream in Thessaloniki can be found. A gorgeous little bar is across the road, it's around the corner from... More 

Was this review helpful? Yes 1
Konstantinos B, Υπεύθυνος Ρεσεψιόν at The Excelsior, responded to this review

Dear Andriana K., Thank you for choosing The Excelsior during your vacation in Thessaloniki and taking the time to share your kind review with us. It’s been our pleasure to hear how much you enjoyed your stay with us and how much you liked Thessaloniki. Our team is very happy to know that we met your expectations. Reviews like yours... More 

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