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Egnatia City Hotel & Spa

#6 of 15 Hotels in Kavala
Certificate of Excellence
139 7th Merarchias Str., Kavala 654 03, Greece
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1 room 1 guest
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Egnatia City Hotel & Spa
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117 Reviews from our TripAdvisor Community

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Traveler rating
    40
    46
    26
    1
    4
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20
51
5
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (117)
  • Mar-May only
    (26)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (18)
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Sofia, Bulgaria
1 review
1 of 5 stars Reviewed 1 week ago NEW

Bad, bad managemen. We had a terrible experience. We booked Moutain view room from Bulgaria. But...the room was directly above the main road entry in Kavala. Complete scam. To move us in a room with sea view they charged at € 20 per night . We paid and got an old air conditioner that had to work during the night.... More 

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Stockholm, Sweden
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We were at this hotel 7 days on a vacation and must to say that the hotel for the money is good. There is a 6 star staff employe there,from the reception to the spa,all of them are professionals,specialy thanks to waitreses Eleni and the weiter Leonidas they made our stay in the restourant very special. Must to say that... More 

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STEVE_29209, Υπεύθυνος Σχέσεων με Πελάτες at Egnatia City Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your review. It is always a pleasure to read that our guests enjoyed their stay. Our aim is to always deliver memorable stays. Eleni and Leonidas are part of an amazing team trying to accomplish the most important task, all our guests to leave happy and satisfied. We are all grateful for your... More 

Canton of Geneva, Switzerland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 20, 2015

The hotel 5 stars is very good, breakfast also very nice. The only disadvantage is that it is located in the uphills of Kavala. You need a car to go all the way up. Nice view. and the staff was very helpful Definitely recommended.

Was this review helpful? Yes 1
STEVE_29209, Υπεύθυνος Σχέσεων με Πελάτες at Egnatia City Hotel & Spa, responded to this review

Dear Madame, Thank you for being our guest and for posting your valuable review on Tripadvisor. It is with pleasure to hear that all services and facilities provided were to your expectations. Do look forward to welcoming you back in the near future. Kind regards, More 

Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 17, 2015

The hotel has an amazing view, above the city of Kavala and it is very accessible from Egnatia Odos (we stayed here on our way back home from Kefalonia). The rooms are big and the staff is very professional Some things to improve: The rooms are a bit quaint. There was a big Mp3 player in the room, but it... More 

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STEVE_29209, Υπεύθυνος Σχέσεων με Πελάτες at Egnatia City Hotel & Spa, responded to this review

Dear guest, Thank you for taking the time to share your positive feedback, it means a lot to our team. I am really glad you enjoyed your room and all the fine amenities our hotel provides. It is also very nice to hear that you were satisfied by our staff. We pride ourselves on our service and friendly team. I'm... More 

Athens
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 5, 2015

The hotel is located on the top of the hill overlooking the kavala city. Moon rise is amazing from the rooms in front and from the roof top (not garden......). The rooms are clean, equipped with hifi, wifi, TV set, with limited number of channels (Greek and Turkish). The breakfast is good but without light stuff for people on specific... More 

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STEVE_29209, Υπεύθυνος Σχέσεων με Πελάτες at Egnatia City Hotel & Spa, responded to this review

Dear guest, Thank you for your positive comments, it’s great to hear you had such a good stay! Hospitality for us is all about friendly service and positive approach to our guests’ need, always accompanied by a smile. Our staff will be delighted to hear of your kind comments. I am really glad you enjoyed your stay. it’s nice to... More 

Hendrik-Ido-Ambacht, Zuid-Holland, Netherlands
Level Contributor
105 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 23, 2015

The hotels is built on a unique location. Beautifull view over the (old) town, harbour and sea. Sunset from there is amazing. The staff of the hotel is great and very friendly. Rooms are big and clean. It gets a bit dated. But all together the score is great.

Was this review helpful? Yes 1
STEVE_29209, Υπεύθυνος Σχέσεων με Πελάτες at Egnatia City Hotel & Spa, responded to this review

Dear Valued Guest, We have no words to express our gratitude for your wonderful comments posted online. Comments such as these are a tremendous motivation for us all to continue offering the standards of service and facilities our guests have every right to expect and to which we are committed to offer. We are delighted to read that you had... More 

Athens, Greece
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 14, 2015

this hotel is situated on the top of Kavala city which gives it the best view of the city, the harbour and the old castle. the rooms are spacious, clean and luxurious (which you expect because it is not the cheapest place you can choose for your vacation). the restaurant bar on the roof top is the best place to... More 

Was this review helpful? Yes
STEVE_29209, Υπεύθυνος Σχέσεων με Πελάτες at Egnatia City Hotel & Spa, responded to this review

Dear Guest, Thank you so much for sharing your wonderful review via Trip Advisor. It is really such a pleasure to read how much you enjoyed your stay with us and that everything from your initial welcome to the location, the rooms, the staff and the food were all to your full satisfaction and met your expectations. Your feedback is... More 

Athens, Greece
Level Contributor
92 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed November 28, 2014

I don't know why but I am getting so nervous with hotels that destroy their reputation insisting charging a couple of euros for a fresh orange juice in breakfast.... 4€ is this enormous bottom line profit this this nice hotel choose to charge... All other aspects are so nice and this is the only thing I have to comment out...

Was this review helpful? Yes 2
STEVE_29209, Υπεύθυνος Σχέσεων με Πελάτες at Egnatia City Hotel & Spa, responded to this review

Dear Guest, Thank you for sharing your experience on Trip Advisor, following your recent stay with us. Our team is doing everything to make sure that our guests have everything may need in order for their stay to be a pleasant and relaxing one. It is fantastic to read that our staff provided everything required for you to have an... More 

Oberentfelden, Switzerland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed September 16, 2014

This hotel really was a positive surprise: friendly reception, spacious and clean room, ambitious service (hello, in Greece!), generous breakfast. We paid non-refundably a really low rate of 50 EUR. For the record: We have no affiliation whatsoever with this place, and this is an honest feedback.

Was this review helpful? Yes 1
STEVE_29209, Front Office Manager at Egnatia City Hotel & Spa, responded to this review

Dear guest, Thank you for taking the time to submit your impressions further your recent holidays on Tripadvisor, this is highly appreciated by all of us here at Egnatia City Hotel & Spa. We are delighted to read that you had a wonderful stay with us and that you were satisfied. Thank you for your kind recognition. Your entire satisfaction... More 

Loughborough, England, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 4, 2014

The room was very clean although our view was not the best. The staff were very helpful although it was disappointing the roof terrace was not open for drinks until evening time. We used the spa generally for the sun trap veranda and at €8 each it had good facilities although not huge. The massage was however very good although... More 

Was this review helpful? Yes 1
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