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Mitsis Grand Serai Congress & Spa Ioannina

Certificate of Excellence
Dodonis 33, Ioannina 45332, Greece (Formerly Grand Serai Congress & Spa)
Hotel amenities
Mitsis Grand Serai Congress & Spa Ioannina
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Ranked #6 of 29 Hotels in Ioannina
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Nikolaos K Athens, Greece
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204 reviews from our community

Traveler rating
    110
    61
    24
    6
    3
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42
75
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51
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Athens, Greece
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and me stayed in this hotel some days ago. Having studied before the Tripadvisor reviews and especially the tips for the rooms, we asked upon arrival for a room in a higher floor with lake view. The very polite young man at the reception insisted however that there are not Standard rooms with lake view and that there... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 18, 2015

I didn't stay as a guest at this hotel but I attended a specific event that they organised. Eventhough the hotel was very beautiful and the event by itself and everyone involved in it was great but the hotel staff was not. We entered the parking area to get off the car and the gentleman responsible was nothing but impolite.... More 

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Peloponnese
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 27, 2015 via mobile

We enjoyed our stay in this great hotel. Ideal located in the city center of Ioannina, with spacey grounds, a very nice lobby and bar and very nice and comfortable room. The food was good and the service in general very good. I recommend to visit the SPA very nice with quality treatments. We would like to visit "Mitsis Grand... More 

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Athens, Greece
Contributor
15 reviews 15 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 6, 2015

We have stayed in this hotel during our Christmas vacations. The rate included also the dinner. The hotel itself is a very beautiful building and the lobby is quite impressive. We have booked an executive room (top floor) which finally proved a very good idea, because the hotel was fully booked and many kids were playing around. The location of... More 

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Elefsina, Greece
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 13, 2014

I stayed with my husband and 2 kids during our tour to Epirus. It was amazing how helpful the stuff was. Luxurious environment!Very clean rooms, very good breakfast and dinner. It's located near the center of Ioannina. Perfect choice for a family and not only!

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Athens, Greece
Top Contributor
80 reviews 80 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed November 25, 2014

This was a weekend get a way; the hotel was a good location close to center of town. Rooms were just okay and breakfast so and so. They state it's a 5 star hotel but in actuality i would rate it 4 star. The truth is that Ioannina does not have many good hotels!

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Athens, Greece
Top Contributor
61 reviews 61 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 23, 2014

I have just returned from my pleasure trip from Ioannina and Mitsis Hotel was a pleasure surprise. Excellent hotel just minutes from the centre of the town in the central Dodonis street. Very spacious rooms-we were upgraded to an executive room free of charge!!!.The breakfast was amazing with various selection including waffles,pancakes and delicious greek bougatsa (pastry filled with cream).The... More 

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Athens, Greece
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed October 26, 2014

Spacious rooms with fantastic view, great amenities, rich breakfast and at a very convenient location. Classic decoration but also with a modern touch. Service twice a day! Only the room numbers are a bit hard to find! They are located on the floor outside the door!

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Athens, Greece
Top Contributor
51 reviews 51 reviews
30 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed September 8, 2014

This five star hotel is, in my view, the best place to stay in Ioannina. It holds a prime location, offering fast access to most central spots and shopping, but also a garden with parking possibility. Its lobby, rooms and dining room fully deserve its five star status: Silk curtains everywhere, comfortable warm rooms, nice bedding, luxurious dining room, wide... More 

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Thessaloniki, Greece
Top Contributor
59 reviews 59 reviews
14 hotel reviews
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed September 2, 2014

Walking into this hotel will take your breath away, the entrance is truly stunning, huge chandeliers and wall art. We we're give our room key, and told what floor our room was on, once we were on the floor, we couldn't find the room number, all the doors were blank! Walked up and down the corridor, tried waving our card... More 

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