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All 29 Ioannina hotels

Mitsis Grand Serai Congress & Spa Ioannina

5.0 of 5 Hotel   |   Dodonis 33, Ioannina 45332, Greece (Formerly Grand Serai Congress & Spa)
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Mitsis Grand Serai Congress & Spa Ioannina
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82%
Ranked #8 of 29 hotels in Ioannina
Certificate of Excellence 2013
A recent review
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137 people have reviewed this hotel

Traveler rating
    73
    40
    16
    5
    3
See reviews for
23
58
2
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Greek first
  • Italian first
  • Any
English first
Rafina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

this hotel is a comfortable and hospitable base for either work or exploring the area. The staff are very helpful. The breakfast was generous and tasty with a variety of foods. The central location makes walking to the center of town to visit the old castle a viable option.

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Athens, Greece
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 23, 2014 via mobile

I stayed one night for business reasons. Great location in the city center.very helpful parking services (parking is a big issue in Ioannina) .excellent breakfast and the room was spacious. The price was really value for money. Only con was that they charge for wifi in the room

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Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed January 26, 2014

Visited after x-mas. There was no SECURITY!! Almost anyone could get in. You do not pass through reception so as to go to your room.The hotel was packed. No staff was available to really take some time and help you. A lot of kids where running around the halls. The noise was exhausting. Marriage receptions are being held there too.... More

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Ioannina, Greece
Top Contributor
69 reviews 69 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 15, 2014

Hotel's best advantage is its location. It's 5 minutes away from the heart of the city. You can go everywhere by walking. If you are trying to decide how you should stay, HB or BB; I will definitely say that the dinner is more than great ! Do not hesitate to stay HB. On the other hand the breakfast is... More

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1 review
3 of 5 stars Reviewed January 4, 2014 via mobile

We booked a triple room in Nov 2013, for 2/1-5/1/2014 for 140 euro per night, with half board. Just before New Year's Eve, the hotel made an offer of 50% discount, in ekdromi.gr site, with extra bonus a Welcome wine bottle and free use of internal pool and hamam in Spa. When we arrived in the hotel, we asked for... More

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Thessaloniki, Greece
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 7, 2013

The hotel in situated a 10-15 minutes walk to the lake. It is a wonderful building, with nice rooms, although a little bit "wintery" which for our summer visit was a little off setting. Breakfast is exquisite, as the gratis dinner on arrival. Parking although limited is available. Unfortunately, apart from the restaurant staff, a snobbish behaviour from the rest... More

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Athens, Greece
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed November 15, 2013

This hotel eventhough on its name says that is a spa, it's not all year round. According to the internet site of the hotel the spa should have started from November. We booked this hotel with my friend, mainly having the "spa" idea in our minds, we were informed from the reception that the spa this year will start on... More

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Herzlia, Israel
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 13, 2013

Beautiful hotel ,a bit kitschy lobby, nice spacious rooms, comfortable beds and bathroom.Good breakfast and rich buffet dinner. ideal location in the center of the city. It could have been a great experience but for inexplicable stinginess and antipathic behaviour of some of the staff. .Free wifi only in the lobby and the bar,no glasses in the bathroom and the... More

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Helsinki, Finland
Top Contributor
65 reviews 65 reviews
19 hotel reviews
189 helpful votes 189 helpful votes
2 of 5 stars Reviewed November 10, 2013

I booked this hotel to have a luxurious spa holiday in Ioannina. Before we even parked our car on the parking area we were insulted by the valet. He refused to take my word staying in the hotel but insisted to see my reservation with his own eyes before parking. Next we walked to the reception to find out that... More

Was this review helpful? Yes 4
Athens, Greece
Contributor
16 reviews 16 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 17, 2013

This hotel is the best in the city of Ioannina. It is a 5 star hotel, with a grandeur starting from the baroque building all the way to the awesome breakfast. It is situated at the main street of the town. Has an open pool, a spa and a small gym. Very good.

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Additional Information about Mitsis Grand Serai Congress & Spa Ioannina

Also Known As:
Mitsis Grand Serai Congress & Spa Ioannina Hotel Ioannina
Mitsis Grand Serai Congress And Spa Ioannina
Mitsis Grand Serai Congress & Spa Ioannina Hotel
Grand Serai Congress Hotel
Address: Dodonis 33, Ioannina 45332, Greece (Formerly Grand Serai Congress & Spa)
Location: Greece > Epirus > Ioannina Region > Ioannina
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Business Hotel in Ioannina
#2 Luxury Hotel in Ioannina
#2 Romantic Hotel in Ioannina
#8 Family Hotel in Ioannina
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Mitsis Grand Serai Congress & Spa Ioannina 5*
Official Description (provided by the hotel):
The Mitsis Grand Serai Congress & Spa Hotel, a 5* hotel in the heart of the city of Ioannina is a true palace with ideal central location classified among the best city & congress hotels in Greece. The hotel offers a fully equipped spa with a wide variety of face & body treatments for rejuvenation and ultimate relaxation. Hydrotherapy pool is also available at the spa. The hotel also features meeting space from 35 to 1000 pax at its 9 meeting rooms in for private functions, corporate events, meetings and incentives. ... more   less 
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