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Mitsis Grand Serai Congress & Spa Ioannina

Certificate of Excellence
Dodonis 33, Ioannina 45332, Greece (Formerly Grand Serai Congress & Spa)
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Mitsis Grand Serai Congress & Spa Ioannina
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Ranked #6 of 28 Hotels in Ioannina
Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
AsterixThessaloniki Thessaloniki, Greece
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215 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Thessaloniki, Greece
Top Contributor
91 reviews 91 reviews
84 hotel reviews
164 helpful votes 164 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

After 6 years i visited this hotel for 3 nights. All the impressions are the same ,if not better, the rooms excellent with the air of an other century,very comfortable, breakfast had everything you need. This time we had dinner at the restaurant and was very good. Staff is level AAA, I liked very much the bar bistro at the... More 

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Athens, Greece
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel for 3 nights during a peak period (1st of May). The hotel is at a good location next to the main market area of Ioannina and at a doable distance to the lake (about 15 minute walk). The hotel's premises are nice with good size rooms and a roomy and well decorated lobby. The rooms... More 

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Athens, Greece
Top Contributor
73 reviews 73 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed there for a couple of nights while on business in Ioannina. The room was large and well equipped. The breakfast was really rich and tasty. The staff was friendly and helpful. The wifi was decent. Last but not least, the price (well, arranged by my hosts) was very reasonable - most probably one of the best value-for-money hotels... More 

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Athens, Greece
Contributor
14 reviews 14 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 16, 2015

My wife and me stayed in this hotel some days ago. Having studied before the Tripadvisor reviews and especially the tips for the rooms, we asked upon arrival for a room in a higher floor with lake view. The very polite young man at the reception insisted however that there are not Standard rooms with lake view and that there... More 

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 18, 2015

I didn't stay as a guest at this hotel but I attended a specific event that they organised. Eventhough the hotel was very beautiful and the event by itself and everyone involved in it was great but the hotel staff was not. We entered the parking area to get off the car and the gentleman responsible was nothing but impolite.... More 

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Peloponnese
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 27, 2015 via mobile

We enjoyed our stay in this great hotel. Ideal located in the city center of Ioannina, with spacey grounds, a very nice lobby and bar and very nice and comfortable room. The food was good and the service in general very good. I recommend to visit the SPA very nice with quality treatments. We would like to visit "Mitsis Grand... More 

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Athens, Greece
Contributor
16 reviews 16 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 6, 2015

We have stayed in this hotel during our Christmas vacations. The rate included also the dinner. The hotel itself is a very beautiful building and the lobby is quite impressive. We have booked an executive room (top floor) which finally proved a very good idea, because the hotel was fully booked and many kids were playing around. The location of... More 

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Elefsina, Greece
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 13, 2014

I stayed with my husband and 2 kids during our tour to Epirus. It was amazing how helpful the stuff was. Luxurious environment!Very clean rooms, very good breakfast and dinner. It's located near the center of Ioannina. Perfect choice for a family and not only!

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Athens, Greece
Top Contributor
80 reviews 80 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed November 25, 2014

This was a weekend get a way; the hotel was a good location close to center of town. Rooms were just okay and breakfast so and so. They state it's a 5 star hotel but in actuality i would rate it 4 star. The truth is that Ioannina does not have many good hotels!

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Athens, Greece
Top Contributor
61 reviews 61 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 23, 2014

I have just returned from my pleasure trip from Ioannina and Mitsis Hotel was a pleasure surprise. Excellent hotel just minutes from the centre of the town in the central Dodonis street. Very spacious rooms-we were upgraded to an executive room free of charge!!!.The breakfast was amazing with various selection including waffles,pancakes and delicious greek bougatsa (pastry filled with cream).The... More 

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