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Mitsis Grand Serai Congress & Spa Ioannina

Certificate of Excellence
Dodonis 33, Ioannina 45332, Greece (Formerly Grand Serai Congress & Spa)
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Mitsis Grand Serai Congress & Spa Ioannina
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Ranked #8 of 27 Hotels in Ioannina
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Giorgos1331 Thessaloniki, Greece
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226 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Thessaloniki, Greece
Level Contributor
100 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 1 week ago

Location is perfect if you are interested to visit the city center. Free parking for guest of hotel but shortage of free space to park your car (mostly occupied). I stayed at this hotel but it seems that nothing change from my last stay. Rooms are clean and convenient, breakfast perfect variety and quality foods, classic furniture at lobby hall... More 

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Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We spend 2 nights at Mitsis as a group of 4 couples. The hotel hall is nice and big. The reception staff was very helpful. the room was big, but we did not like that we were given a twin bed although we were a couple. The same happened to other couples. The breakfast is good with a variety of... More 

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Athens, Greece
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 5 weeks ago

For a business traveler grand serai is a nice place to stay. Clean rooms, comfy beds, desk, free fast wifi in room, nice bathroom. Breakfast is ok with plenty of choises and fried or scrumbled eggs and crepes cooked at your order as you wish. During breakfast you can order whatever coffee you like (esspresso, cappuccino, instant) free of charge.... More 

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Orland Park, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 14, 2015

We stayed here during the first part of Greece trip with family and truly enjoyed our experience. Front desk staff and bell hops were helpful and understood English. Breakfast buffet was included and was tasty. Wifi was accessible throughout the entire hotel. Lobby was lavish and well decorated. Rooms were spacious with nice bathrooms. Downtown was easily accessible and a... More 

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Nicosia, Cyprus
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 27, 2015

The hotel is situated near the town centre and is within walking distance from the famous Ioannina Lake.The reception area is spacious and the staff there are very friendly and efficient. The Restaurant is very spacious. Breakfast is very good. There is a variety of food to meet all tastes. The waiter service is excellent. I stayed on the third... More 

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Thessaloniki, Greece
Level Contributor
92 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
5 of 5 stars Reviewed May 20, 2015

After 6 years i visited this hotel for 3 nights. All the impressions are the same ,if not better, the rooms excellent with the air of an other century,very comfortable, breakfast had everything you need. This time we had dinner at the restaurant and was very good. Staff is level AAA, I liked very much the bar bistro at the... More 

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Athens, Greece
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed May 9, 2015

We stayed at the hotel for 3 nights during a peak period (1st of May). The hotel is at a good location next to the main market area of Ioannina and at a doable distance to the lake (about 15 minute walk). The hotel's premises are nice with good size rooms and a roomy and well decorated lobby. The rooms... More 

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Athens, Greece
Level Contributor
76 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed May 2, 2015

I stayed there for a couple of nights while on business in Ioannina. The room was large and well equipped. The breakfast was really rich and tasty. The staff was friendly and helpful. The wifi was decent. Last but not least, the price (well, arranged by my hosts) was very reasonable - most probably one of the best value-for-money hotels... More 

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Athens, Greece
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 16, 2015

My wife and me stayed in this hotel some days ago. Having studied before the Tripadvisor reviews and especially the tips for the rooms, we asked upon arrival for a room in a higher floor with lake view. The very polite young man at the reception insisted however that there are not Standard rooms with lake view and that there... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 18, 2015

I didn't stay as a guest at this hotel but I attended a specific event that they organised. Eventhough the hotel was very beautiful and the event by itself and everyone involved in it was great but the hotel staff was not. We entered the parking area to get off the car and the gentleman responsible was nothing but impolite.... More 

Was this review helpful? Yes 2
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