We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 160 Rethymnon hotels

Grecotel White Palace

4.0 of 5 Hotel   |   Pigianos Campos | PO Box 27, Rethymnon, Crete GR-741 00, Greece
Hotel amenities
Save Saved
You added Grecotel White Palace to your Saves list
Grecotel White Palace
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #13 of 160 hotels in Rethymnon
Certificate of Excellence 2014
A recent review
  • Overview
  • Reviews (371)
  • Photos (337)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (100)
  • Location
  • More
Write a Review

371 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

This hotel does what it says on the packet.Beautifully furnished with very friendly helpful staff,although i found reception staff a bit bland.The dining room in the evening can be organised chaos at times but i appreciate July/August are the busiest months,more staff may alleviate the problem.Our room was ok but not 5* standard and is clearly one which needs a... More

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

First off, the positives: the hotel is modern, comfortable, the service impeccable. The bar and restaurant serving/pool staff are all very friendly and give outstanding service. The food is excellent. I'm sure you will be able to find plenty of positive reviews on here to vouch for this. However, the reason I am giving this hotel a 2 star rating... More

Was this review helpful? Yes
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Have just returned from 2 weeks at this stunning hotel and although we had a brilliant time, I can't help thinking that your experience of the hotel will depend on the room choice as the un-refurbished rooms may not give you the same experience as the refurbished rooms. We booked through Thomson and requested rooms together, we have 3 kids... More

Was this review helpful? Yes 5
Solihull, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Returned August 2014 for 11 nights following an excellent holiday last year. We booked a sea view room which had been refurbished. It was bigger than last year, it looks like they have taken three rooms and made them into two so effectively you now get one and a half rooms which makes them very spacious indeed. There is also... More

Was this review helpful? Yes 3
Surrey, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Only disappointment was the rooms weren't quite like in the brochure , but clean, comfy, TV air con, good size bathroom but basic shower. Had a little veranda as we wer in a bungalow style chalet. Facilities wer excellent with 6 pools, paddling , and adult, situated on a wonderful and safe beach! This is a very perfect resort for... More

Was this review helpful? Yes 2
Cardiff, United Kingdom
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 2 weeks in August. Our room was amazing...we had booked a sea view but the room itself was immaculate...with a separate bathroom and wet room. The room certainly set a precedent for the next 2 weeks. Sandwiches and wine were left in the fridge in our room as we arrived late at night....a nice touch. Also tea... More

Was this review helpful? Yes 3
Nicosia, Cyprus
18 reviews 18 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the White Palace hotel for 8 nights.The choice of the hotel was made because this was a Grecotel, and we were sure that the quality of the hotel was guaranteed as we stayed in other Grecotels in the past. From the moment we arrived to the moment we left, we have 'witnessed' once more the high standard... More

Was this review helpful? Yes 5
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

What a place. I will try to add photos to illustrate this place but it is well worth a visit. I will definitely go back. Just be aware of a few things. 1) 5* rating is very subjective. If you are looking for Claridges in Crete then you will be disappointed. If, however, you are looking for a lovely setting,... More

Was this review helpful? Yes 7
Cardiff, United Kingdom
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spotted this hotel when booking a holiday for me and my mum on Thomson. Literally it's one of those hotels were your mouth drops as soon as you walk into the hotel. Firstly, the setting and overall ambience of the hotel is outstanding. They said some rooms need refurbishing but everything looked so beautiful as everything is white. There's... More

Was this review helpful? Yes 9
Lymington, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Thoroughly recommend this hotel.The setting is stunning. The staff are outstanding and are always willing to help, nothing is too much trouble for them The room was spacious.We appreciated the tea making facilities and other fitments. The buffet food gave us an excellent choice and was very well presented and we were always greeted with a smile by two young... More

Was this review helpful? Yes 8
Owners: What's your side of the story?
If you own or manage Grecotel White Palace, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Grecotel White Palace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grecotel White Palace

Address: Pigianos Campos | PO Box 27, Rethymnon, Crete GR-741 00, Greece
Location: Greece > Crete > Rethymnon Prefecture > Rethymnon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grecotel White Palace 4*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Orbitz, Booking.com, Priceline, HotelsClick, BookingOdigeoWL, Agoda and Tingo so you can book your Grecotel White Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grecotel El Greco Hotel Platanias
Grecotel El Greco Rethymnon
Grecotel El Greco Hotel Rethymnon
Grecotel White Palace Rethymnon, Crete

337 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (278)
Room/suite (32)
Hotel & grounds (49)
Dining (21)
View from room (20)
Pool/beach area (61)
Family/play areas (4)
Bathroom (4)
Other (87)

Management photos: Courtesy of the property manager

All management photos (60)
Other (60)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Rethymnon with
any amenities


Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool
Hotel Style
#3 On the Beach Hotel in Rethymnon #5 Family Hotel in Rethymnon #7 Luxury Hotel in Rethymnon #14 Romantic Hotel in Rethymnon
Hotel Class
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Grecotel White Palace and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Grecotel White Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer