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Theartemis Palace Hotel

#34 of 169 Hotels in Rethymnon
Certificate of Excellence
M. Portaliou 26 | PO Box 132, Rethymnon, Crete 74100, Greece
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438 Reviews from our TripAdvisor Community

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Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 23, 2015

We have been in this hotel last August for a week. Though it was highest season and the hotel was full, the service has always been efficient. Let's start with the cuisine: perfect ! As a southern italian I usually don't look for great food when I travel, because our standard are already high, but in Crete I have to... More 

Helpful?
Thank Gianpiero M
Stoke-on-Trent, United Kingdom
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed October 30, 2015

Although we enjoyed our stay in the main, I think we all agreed at the end of our holiday that we would not return to this hotel. They didn't do anything wrong, the rooms were ok (although ours was dated and we had to get the shower head changed as the limescale meant only the glass screen and walls got... More 

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Thank MadamMuck74
London, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 14, 2015

All in all I think the hotel is good value. The rooms are pleasant and clean. The breakfast buffet was good. Between 8.30 and 9.30 I found the space unpleasantly busy - noisy and frenetic. The staff are helpful but seem pretty harassed. Not really conducive to a relaxing breakfast. We started having a late breakfast after a couple of... More 

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Thank YachtAccolade
Chesterfield, United Kingdom
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 9, 2015

the hotel is not in the ideal place for a holiday hotel as it's in a commercial area.having said that it's only a two minute walk to the beach and several good bars and restaurants.the hotel is clean and can't be faulted .rooms good and comfortable.food is really good ,only down side the staff are always rushing and not friendly.good... More 

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Thank Enid M
Kent, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 15, 2015

We stayed here for 8 days in August and had a lovely time. We were in the main building on the 3rd floor overlooking the road but it wasn't really noisy at night. The weather was hot and we spent a lot of time on the beach, a few minutes walk away. Although for the last couple of days, it... More 

Helpful?
Thank pepperpot2015
Rickmansworth
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 28, 2015 via mobile

We stayed in the annex on the 4th floor and had a great family room, with a mezzanine floor. Although, upstairs did get a bit stuffy. We thought the food was excellent. Being vegetarian was not an issue. Special mention goes to Stellios in the restaurant, he is a truly lovely waiter and bent over backwards to ensure we knew... More 

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2 Thank Lindiloo33
Knaresborough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 25, 2015

Family holiday here- we had a lovely week. The hotel is really well laid-out, very comfortable indeed. Particular commendation for the bar and restaurant sfaff; the manager's of the restaurant works tirelessly and this is shown in the great efficiency of the staff here. She is wonderful and so are all waiters/ waitresses. The bar staff, too, are wonderful, so... More 

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2 Thank Paul B
Buckinghamshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 25, 2015

This is a super hotel. We are a family of two adults and two boys -13 and 10 - and we all loved it. The weather was extremely hot so we spent most of our time in the pool, but there are plenty of things to do and see in the area if you can face the heat! The staff... More 

Helpful?
Thank OHares
A TripAdvisor Member
5 of 5 stars Reviewed August 23, 2015 via mobile

Just returned from a week in this brilliant hotel. We went there as a family of four on an all inclusive deal and it was the best all inclusive we have ever experienced. The location is ok - could be better but not bad by any stretch of the imagination. About 15 minutes walk up into the old town of... More 

Helpful?
Thank A TripAdvisor Member
Plymouth, United Kingdom
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed August 20, 2015

Arrived here at our third hotel on our Crete - Athens trip for the summer, and arrived after getting lost - this hotel was hard to find. The reception was comfortable, air conditioned and the staff were very friendly and quick to get us our room. Unfortunately, this room was far away from reception - a 3-5 minute journey. The... More 

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Thank Seb1009
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