The facilities are what you would expect from a 4 Star hotel in Europe. But the outstanding feature was the friendliness of the staff we met. The food was excellent although the usual buffet arrangements with plenty of choice. Evening entertainment was Ok but was not the reason we stayed at the hotel. The majority of the other guests were... more

Me and my boyfriend went to Theartemis by the end of may. Most guests were from Germany and they consisted of old couples. No kids at all. The weather was nice ,so besides going to the beach we could use the pool and the hydro everyday. We could see the caretaker clean the pool every morning from our balcony. The... more

This Hotel is very stuck up with no atmosphere at all.The staff make it clear they think the English are low.Overrun with French people and everything is geared up to them. Also V.I.Ps stay here so if you are a normal person and you are English they do not suck up to you the same..Rooms kep nice and clean although... more

We stayed for 4 nights as part of a Cretan tour. The bedroom was spacious and the bed very comfortable, the bathroom was immaculately clean and well appointed. We had a large balcony overlooking the pool. We dined in the Chloe restuarant, the food was varied, plentiful and of a very decent standard. For 6 euros you could have as... more

When we arrived at the hotel, I was a liitle bit disappointed about the old fashioned reception. Our room was located in the new building. The room was good, had a large balcony, a bath. The first 2 days there were problems in the whole building with the power supply, that was a lititle bit anoying. The breakfast was very... more

We have just spent 3 nights here as part of a Cosmos trip and couldn't really complain about a thing. The room was very spacious and modern with good lighting and a hard wood floor. We were on the top floor but I did wonder if this would be noisy for the people below! Lovely large fully tiled shower room... more

We are a couple in our fifties,we found the hotel very clean,a lovely hotel,clean bedding every day,we was all inclusive, a VERY BIG MISTAKE....we had to eat in the Chloe so called restaurant,(a snack bar) same food as main restaurant but never hot, we also had to get drinks from snack bar, so if you wanted to see the entertainment... more

Just returned from a stay at the Theartemis Palace as part of a walking tour in Crete organised by Preferred Travel Services. The tour was great and I'd thoroughly recommend it! The hotel (along with many other businesses in Rethymnon) was winding down to the end of the season so it was by no means full, but I thought it... more

we stayed for 10 nights. we were on the 3rd floor of the main building. The room was smart - though perhaps slightly lacking in character. The balcony was spacious and offered comfortable padded seating and shade from the strong sun. The rooms were kept immaculately clean..even the balconies were mopped and the glass topped table polished - daily. Word... more